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Super 8 by Wyndham Edmonton South – Avis

2 out of 5
Super 8 by Wyndham Edmonton South
3610 Gateway Boulevard NW, 34th Ave and Calgary Trail NW, Edmonton, AB

Avis

7,8

Bien

Note de 10 – Excellent, d’après 384 avis sur 1006." "
Note de 8 – Bien, d’après 318 avis sur 1006." "
Note de 6 – Acceptable, d’après 166 avis sur 1006." "
Note de 4 – Médiocre, d’après 75 avis sur 1006." "
Note de 2 – Terrible, d’après 63 avis sur 1006." "

7,8/10

Propreté

8,6/10

Service et personnel

7,8/10

Commodités

7,6/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Patrick

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super
Séjour de 2 nuits en mai 2023
Super 8 a répondu le 12 mai 2023
Dear Patrick,We really appreciate your AWESOME Review and recommendations! We are so pleased that you had a remarkable stay. We love to see you again soon!Sincerely, Super 8 Edmonton South

10/10 – Excellent

Éric

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2022
Front Desk a répondu le 7 déc. 2022
Dear Eric! Thank you so much for wonderful feedback, we really appreciate that and looking forward to see you again.ThanksSuper8 Edmonton South

10/10 – Excellent

Louis

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bien
Séjour de 1 nuit en juillet 2022
Juvy a répondu le 7 juill. 2022
Dear Louis, We appreciate your wonderful feedback! Looking forward to see you again soon. Sincerely, Super 8 Edm South

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bien localisé, service rapide.
Séjour de 1 nuit en juillet 2021
Juvy a répondu le 29 juill. 2021
Dear guest, We loved your 5 STAR REVIEWS and we are happy that you had a remarkable stay. Thank you for your recommendations and your business. Looking forward to seeing you again soon. Sincerely, Super 8 Edmonton South

8/10 – Bien

Chandan

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front staff working Tuesday night May 21 was very supportive and accommodating. She was very polite and professional. Sorry forgot her name but wearing glasses.
Séjour de 1 nuit en mai 2024
am a répondu le 23 mai 2024
Hi Chandan,Thank you so much for staying with us. We really appreciate that and great to know that you had great experience with our staff.Your feedback is very important to us and we are looking forward to see you next time.Sincerely,Anila MalikGeneral Manager

8/10 – Bien

Jan-Yves

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was convenient
Séjour de 1 nuit en mai 2024
Front Desk a répondu le 22 mai 2024
Dear Guest,Thank you so much for your awesome feedback, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edmonton South

10/10 – Excellent

Linda

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Friendly helpful house keeping staff.
Séjour de 2 nuits en mai 2024
Front Desk a répondu le 22 mai 2024
Dear Linda,Thank you so much for your awesome feedback, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edmonton South

10/10 – Excellent

Anna Lon

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was great. The staffs are friendly and approachable.
Séjour de 1 nuit en mai 2024
Front Desk a répondu le 22 mai 2024
Dear Anna,Thank you so much for your awesome feedback, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edmonton South

6/10 – Acceptable

Shauna

Voyage de couple
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
I love that the front desk gave us a treat bag for our dog. Unfortunately there was a break in at 4:00am in the parking lot. Overall it was affordable & close to a variety of restaurants.
Séjour de 2 nuits en mai 2024
Front Desk a répondu le 22 mai 2024
Dear Shauna,Thank you so much for your time and feedback, we really appreciate that. We are sorry to hear about the incident in the parking lot. We are taking appropriate measures to avoid it to happen in future. Looking forward to see you next time.Sincerely,Super 8 Edmonton South

2/10 – Terrible

Amanda

Voyage de couple, Voyage avec des animaux de compagnie
Points faibles : Propreté, commodités et état et installations de l’hébergement.
We specifically reserved a pet friendly room. Upon check-in they had given the last pet friendly room away to people with no pets. The property grounds is not well kept, there's garbage and dog poop everywhere. The hotel is old and run down, nothing updated. There was a mouse trap in the stairwell. Our room was dirty. I would not stay here again, nor would it recommend it.
Séjour de 1 nuit en mai 2024
am a répondu le 23 mai 2024
Dear Amanda,We are truly sorry to hear about the disappointment you experienced during your recent stay with us. Please accept our sincerest apologies for the oversight in not providing you with the pet-friendly room you had reserved. This should not have happened, and we understand how frustrating it must have been for you.We also deeply regret the condition of our property grounds and the cleanliness issues you encountered. Maintaining a clean and welcoming environment is a top priority for us, and we are investigating your feedback to ensure that necessary improvements are made promptly.Regarding the outdated appearance of our hotel and the presence of a mouse trap, we understand your concerns and want to assure you that we take these matters seriously. We are actively working on renovations and maintenance projects to enhance the overall experience for our guests.Your feedback is incredibly valuable to us, and we appreciate you bringing these issues to our attention. We understand if you choose not to stay with us again, but we hope you'll consider giving us another chance in the future to provide you with the exceptional stay you deserve.Warm Regards,Anila MalikGeneral Manager

2/10 – Terrible

BRIAN

Voyage d’affaires
Awful hotel Noisy Obviously a sports team hotel with children unsupervised by team chaperones!. Don’t stay here if you are looking to Sleep. Staff don’t answer the phones at front desk. AWFUL
Séjour de 1 nuit en mai 2024
Super 8 Team a répondu le 17 mai 2024
Dear Brian,We are so sorry to hear, you were not happy with your recent stay. We will do our best to meet your expectations on your future stay. we apologize for all the inconvenience .Hope to see you soon.Sincerely,Sper 8 Edmonton South

8/10 – Bien

Bob, Calgary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Property had train mouse very early in the morning
Séjour de 2 nuits en mai 2024
Front Desk a répondu le 22 mai 2024
Dear Bob,Thank you so much for your time and review. We apologize for the inconvenience. Hope to see you next time.Sincerely,Super 8 Edmonton South

6/10 – Acceptable

Diana

Points faibles : Propreté, service et personnel
Séjour de 1 nuit en mai 2024
Super 8 Team a répondu le 13 mai 2024
Dear Diana,Thank you so much for staying with us, we really appreciate your feedback and great to know that you had great stay with us. Your feedback is very important to us and we would love to see you next timeSincerely,Super 8 Edmonton South

10/10 – Excellent

Candace

Points forts : Propreté
Séjour de 1 nuit en mai 2024
Super 8 Team a répondu le 13 mai 2024
Dear Candace,Thank you so much for your time and review, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edmonton South

8/10 – Bien

Linda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in friendly. We had a room on the first floor, 107, it felt rather dark and dank..had rooms on the second floor previous, and was much better. Breakfast was ok.
Séjour de 1 nuit en mai 2024
Super 8 Team a répondu le 13 mai 2024
Dear Linda,thank you so much for staying with us and we really appreciate that you took a time to share your experience with us. Next time, We will try to assign you in your preferrable floor. Sincerely,Super 8 Edmonton South

10/10 – Excellent

Jacqueline

Points forts : Propreté
Séjour de 2 nuits en avril 2024
Super 8 Team a répondu le 13 mai 2024
Dear Jacqueline,Thank you so much for your time and review, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edmonton South

6/10 – Acceptable

Janet

Points forts : Propreté, service et personnel
Breakfast mot great
Séjour de 1 nuit en mai 2024
am a répondu le 9 mai 2024
Dear Janet,Thank you so much for staying with us, we really appreciate that and looking forward to see you next time.Sincerely,Anila MalikGeneral Manager

10/10 – Excellent

Kim

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and quiet.
Séjour de 1 nuit en mai 2024
am a répondu le 9 mai 2024
Dear Kim,Thank you so much for wonderful feedback, we really appreciate that and looking forward to welcome you again.Sincerely,Anila MalikGeneral Manager

10/10 – Excellent

Sang Jin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Economical and affordable, including the free breakfast and the swimming pool.
Séjour de 1 nuit en mai 2024
Super 8 Team a répondu le 17 mai 2024
Dear sang,Thank you so much for staying with us. We really appreciate that and glad to know that you you had great stay with us. Your feedback is very important to us and we would love to see you next time.Thank youSuper 8 Edmonton South

10/10 – Excellent

Eppie, Chestermere

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
Front Desk a répondu le 6 mai 2024
Dear Eppie,Thank you so much for your 5 STAR feedback, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edm South

8/10 – Bien

Edna

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenience location.
Séjour de 1 nuit en mai 2024
Front desk a répondu le 6 mai 2024
Dear Edna,Thank you so much for your awesome feedback, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edm South

10/10 – Excellent

Richard

Voyage de couple
I’m not a fan of not having a sink & vanity IN the bathroom.
Séjour de 1 nuit en mai 2024
Front Desk a répondu le 4 mai 2024
Dear Richard,Thank you so much for staying with us and we really appreciate your feedback.Sincerely,Super 8 Edm South

8/10 – Bien

Vivian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff and very convenient for late night check in
Séjour de 2 nuits en avril 2024
Front Desk a répondu le 4 mai 2024
Dear Vivian,Thank you so much for your awesome feedback, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edmonton South

10/10 – Excellent

Bob

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient location
Séjour de 2 nuits en avril 2024
Front Desk a répondu le 4 mai 2024
Dear Bob,Thank you so much for your awesome feedback, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edm South

8/10 – Bien

kirti

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Front desk a répondu le 4 mai 2024
Dear Kirti,Thank you so much for your awesome feedback, we really appreciate that and looking forward to see you next time.Sincerely,Super 8 Edm South

10/10 – Excellent

Billie

Points forts : Service et personnel
We had a great stay , great staff....a decent property and a nice pool area . Grest breakfast , and wed definatly stay again
Séjour de 1 nuit en avril 2024
am a répondu le 29 avr. 2024
Dear Billie,Thank you so much for staying with us we appreciate your amazing feedback and looking forward to seeing you next time.Sincerely,Anila MalikGeneral Manager

6/10 – Acceptable

Cheryl

Voyage en famille
Points forts : Propreté, service et personnel
First 2 nights very quiet. Older hotel but had everything we needed. Large free parking lot. Last night loud neighbours but hotel attended to concerns.
Séjour de 3 nuits en avril 2024
am a répondu le 29 avr. 2024
Dear Cheryl,Thank you so much for staying with us and we apologize for all the inconvenience and great to know that our staff able to resolve the issue.Sincerely,Anila MalikGeneral Manager

10/10 – Excellent

Jamisol

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en avril 2024
am a répondu le 25 avr. 2024
Dear Jamisol, Thank you so much for your feedback, we really appreciate that and glad to know that you had great stay with us.Your feedback is very important to us and we would love to see you again.Sincerely,Anila MalikGeneral Manager

6/10 – Acceptable

Brent

Points faibles : Propreté
The rooms needed more care when cleaning.
Séjour de 1 nuit en avril 2024
am a répondu le 25 avr. 2024
Dear Brent,Thank you so much for your feedback, we really appreciate that and rest assured that we are taking appropriate measures to address this issue.Thanks,Anila MalikGeneral Manager

6/10 – Acceptable

Ashley, Saskatoon

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Staff was kind, however, our room was not the cleanest, especially the bathroom. Only a small shampoo and two bar soaps is offered in the room for toiletries. 2 pillows per bed and very thin bedding. Breakfast was your typical continental breakfast with options for waffles, sausage and hashbrowns. We did not spend much time in pur room so it was a place to rest at the end of the day. Very basic.
Séjour de 2 nuits en avril 2024
am a répondu le 25 avr. 2024
Dear Ashley, Thank you so much for staying with us and we really appreciate your feedback.For room amenities, we have them available at front desk 24 hours so you can always let us know if you need extra amenities.We are sorry to know that your experience with us did not meet your expectations please accept my sincere apology for that and hope to see you again so we can serve you better next time.Sincerely,Anila MalikGeneral Manager

10/10 – Excellent

yeonsoo

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
The bed is very comfortable. The pillow is very soft. Our request is accommodated althoughthey forgot to give us complementary water. The location is perfect because it's near the shopping areas I love and coffee shop I often go to. Overall, the hotel is clean and quiet. Good job to all the staffs.
Séjour de 1 nuit en avril 2024
am a répondu le 19 avr. 2024
Hi Yeonsoo,Thank you so much for staying with us. We really appreciate that and glad to know that you you had great stay with us.Your feedback is very important to us and we would love to see you next time.Thanks,Anila MalikGeneral Manager

10/10 – Excellent

Richard

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
People smoking pot around entrance
Séjour de 1 nuit en février 2024
am a répondu le 25 avr. 2024
Dear Richard, Thank you so much for your feedback, we really appreciate that and glad to know that you had great stay with us.Your feedback is very important to us and it will be our pleasure to see you again.Sincerely,Anila MalikGeneral Manager

2/10 – Terrible

Brent

Front desk staff was not accommodating
Séjour de 1 nuit en avril 2024
am a répondu le 19 avr. 2024
Dear Brent,Thank you so much for your feedback. We are sorry to know that your experience with our staff did not went well.We always receive great feedback for our staff, please rest assured that we are taking appropriate measures to address this issue. Thank you for letting us know.Sincerely,Anila MalikGeneral Manager

6/10 – Acceptable

Michael

Voyage en famille
Points forts : Commodités
Good hotel for a quick trip
Séjour de 2 nuits en avril 2024
Super 8 a répondu le 16 avr. 2024
Dear Michael,Thank you so much for staying with us, we really appreciate your feedback and great to know that you had great stay with us. Your feedback is very important to us and we would love to see you next time.Sincerely,Super 8 Edmonton South

6/10 – Acceptable

kathiejo

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
It wasn’t very clean. The door keys were terrible ours didn’t work most of the time had to go to the front desk twice. The hotel needs to be updated badly.
Séjour de 2 nuits en avril 2024
Super 8 a répondu le 16 avr. 2024
Dear Guest,Thank you so much for staying with us and we really appreciate your feedback and sorry to know that your stay with us did not meet your expectations. Please accept our sincere apology for that and rest assured that we are taking appropriate measures to address this issue.Sincerely, Super 8 Edmonton South

6/10 – Acceptable

Matthew

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Service et personnel
The staff and the hotel amenities are nice, the pool area was great and the kids loved it! The dining room had very small tables, 4 didn’t fit around one table. The area is in a cramped area of the city and we were constantly being woken up by people ripping up and down the road in motorcycles and ‘Berta’d trucks with missing exhaust systems. Overall the stay was a solid 3/5 and I would recommend the facility if you’re looking for a comfortable place to crash for a night or two. Any longer and there are better facilities in the city.
Séjour de 2 nuits en avril 2024
Super 8 a répondu le 16 avr. 2024
Dear Matthew,Thank you so much for staying with us and we really appreciate your feedback and sorry to know that your stay with us did not meet your expectations. Please accept our sincere apology for that and rest assured that we are taking appropriate measures to address this issue.Sincerely, Super 8 Edmonton South

2/10 – Terrible

Amanda

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Very old and gross
Séjour de 2 nuits en avril 2024
Super 8 Team a répondu le 15 avr. 2024
Dear Amanda,We are so sorry to hear, you were not happy with your recent stay. We will do our best to meet your expectations on your future stay. Hope to see you soon. Sincerely,Super 8 Edmonton South

10/10 – Excellent

Ken

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and staff was pleasent.
Séjour de 1 nuit en avril 2024
Super 8 Team a répondu le 15 avr. 2024
Dear Kin,Thank you so much for staying with us, we really appreciate your feedback and great to know that you had great stay with us. Your feedback is very important to us and we would love to see you next time.Sincerely,Super 8 Edmonton South

10/10 – Excellent

Shanna

Séjour de 1 nuit en mars 2024
am a répondu le 29 avr. 2024
Dear Shanna,Thank you so much for your awesome feedback, we really appreciate that and looking forward to see you next time.Sincerely,Anila MalikGeneral Manager

10/10 – Excellent

Harjit

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
The staff gave us good and quick service. The front desk girl Ms. Kamal was very was friendly .
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 10 avr. 2024
Dear Harjit,Thank you so much for staying with us, we really appreciate your feedback and great to know that you had great experience with our staff. Your feedback is very important to us and it would be our pleasure to see you next time.Sincerely,Super 8 Edmonton South

6/10 – Acceptable

Micheal

Points forts : Propreté
Séjour de 4 nuits en avril 2024
Super 8 Team a répondu le 10 avr. 2024
Dear Micheal,Thank you for staying with us and really appreciate your wonderful review. Your feedback is very important to us and it would be our pleasure to see you next time.Sincerely,Super 8 Edmonton South

8/10 – Bien

Libuse

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a nice hotel to stay, the kids enjoyed the pool and the slide
Séjour de 4 nuits en mars 2024
Super 8 Team a répondu le 9 avr. 2024
Dear Libuse,Thank you so much for staying with us, we really appreciate your feedback and great to know that you had great stay with us. Your feedback is very important to us and we would love to see you next time.Sincerely,Super 8 Edmonton South

8/10 – Bien

Shane

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Pool with slide was great for our little one but the 10 pm hard deadline for closure made it hard for our teens to enjoy. Rooms could use an update, and while clean overall the glass over artwork was quite dirty. Did not like the blankets - seemed poor quality for a hotel. Great location, good breakfast, great staff so overall still had a good stay.
Séjour de 2 nuits en avril 2024
Super 8 Team a répondu le 9 avr. 2024
Dear Shane,,Thank you so much for your feedback and we are happy t know that you enjoyed pool. We really appreciate that and sorry to know that your stay with us did not meet your expectations. Please accept our sincere apology for that and rest assured that we are taking appropriate measures to address this issueSincerely,Super 8 Edmonton South

10/10 – Excellent

Nadine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk lady was super nice! Rooms are clean. Pool is bonus for the kids
Séjour de 1 nuit en avril 2024
am a répondu le 8 avr. 2024
Dear Nadine,Thank you so much for staying with us, we really appreciate your feedback and great to know that you had great experience with our staff.Your feedback is very important to us and it would be our pleasure to see you next time.Sincerely,Anila MalikGeneral Manager

2/10 – Terrible

Austin

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The room we stayed in smelled like animal pee. Very gross!
Séjour de 1 nuit en avril 2024
am a répondu le 8 avr. 2024
Dear Austin,Thank you so much for your feedback, we really appreciate that and sorry to know that your stay with us did not meet your expectations.Please accept my sincere apology for that and rest assured that we are taking appropriate measures to address this issue.Thanks,Anila MalikGeneral Manager

4/10 – Médiocre

Ian

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Staff were nice and the typical hotel breakfast was decent, but the property is pretty beat up and dirty. Flushed the toilet and our bathtub backed up and would not drain. Everything in our room was in rough shape from the roof to the walls and paint, blinds and beds. Pool area was very dirty. Hottub hot not been cleaned in a while. Would not recommend.
Séjour de 2 nuits en avril 2024
am a répondu le 8 avr. 2024
Dear Ian,Thank you so much for your feedback, we really appreciate that and sorry to know that your stay with us did not meet your expectations.Please accept my sincere apology for that and rest assured that we are taking appropriate measures to address these issues.Thanks,Anila MalikGeneral Manager

6/10 – Acceptable

TANYA

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
I checked in an hour before check in time and was charged an extra $20.00. I thought that wasn’t necessary
Séjour de 2 nuits en mars 2024
Front Desk a répondu le 5 avr. 2024
Dear Tanya,Thank you for your time and review. We are sorry that you were not aware about the early c/in fee. Its the hotel policy that we can check you in before 3 pm (check in time) depending on room availability and early c/in fee.We will be more than happy to serve you next time. Hope to see you soon.Sincerely,Super 8 Edmonton South

8/10 – Bien

John R.

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Older hotel that is well maintained, great breakfast, pool, staff and service!
Séjour de 2 nuits en mars 2024
Front Desk a répondu le 5 avr. 2024
Dear John,Thank you for your amazing review. Thank you for your recommendation. We love to welcoming you back again next time.Sincerely,Super 8 Edmonton South

8/10 – Bien

Angie

Voyage de couple
Points forts : Propreté
Was average
Séjour de 1 nuit en mars 2024
am a répondu le 8 avr. 2024
Dear Angie,Thank you so much for staying with us, we really appreciate your feedback and great to know that you had great stay with us.Your feedback is very important to us and we would love to see you next time.Sincerely,Anila MalikGeneral Manager

10/10 – Excellent

Jaime

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast was great, the employees super kind and helpful. At breakfast options for eggs, sausage and Hashbrowns were served. Pool was nice
Séjour de 1 nuit en mars 2024
Front Desk a répondu le 31 mars 2024
Dear Jamie,Thank you for your 5 STAR reviews. Thank you for your recommendation.We love to welcoming you back again next time.Sincerely,Super 8 Edmonton South