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Albert Cottage Hotel – Avis

4 out of 5
Albert Cottage Hotel
York Avenue, East Cowes, England

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 52 avis sur 71." "
Note de 8 – Bien, d’après 16 avis sur 71." "
Note de 6 – Acceptable, d’après 2 avis sur 71." "
Note de 4 – Médiocre, d’après 1 avis sur 71." "
Note de 2 – Terrible, d’après 0 avis sur 71." "

9,4/10

Propreté

9,6/10

Service et personnel

8,8/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Sam

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely hotel. Grounds beautiful and staff very helpful. Will definately return.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Natalie

Séjour de 1 nuit en mai 2024

10/10 – Excellent

Paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Peaceful & quiet
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Graham

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful original Victorian decor. Some of the best cuisine that I have ever tasted. Delicious, generous breakfast. Lovely gardens. A short walk to Osborne house. Fabulous.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

John

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Lorraine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magical place, great food very good value.
I have wanted to stay here for some time. Finally got to do a pre Christmas stay. Our room was amazing, you get a real feel of the history of the building. A lovely warm welcome, with a welcome letter, giving some history of the hotel. Dinner was so good, a reasonable priced wine list and first class food. Breakfast which was included, so rare these days, and was very good. Really loved our stay and it will now be a place to return to, again and again. Would be a wonderful place for a wedding, family reunion, or any special occasion. Many thanks to the owner and wonderful staff for such a lovely stay.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Phillip

Voyage de couple
Had an amazing stay at Albert Cottage for a Christmas party. The suite was amazing, the staff couldn’t do enough for you, and both dinner and breakfast were very good indeed. Thoroughly recommend this hotel for any occasion or just a treat!
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not enough great words to describe our stay. The service we received from Chris and others was top level. Our room was lovely and had all the amenities needed without losing on the history of building. We loved the location and proximity to Osborne house but it may not be right for those looking to be closer to the town and restaurants. Our only disappointment was that our stay was to short.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Richard

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful history
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en septembre 2023

10/10 – Excellent

Susan

Séjour de 4 nuits en septembre 2023

10/10 – Excellent

JAMES NEIL

Points forts : État et installations de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Simon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
Annie a répondu le 1 sept. 2023
Thank you for your great feedback score; much appreciated; we look forward to welcoming you back real soon.

10/10 – Excellent

Michelle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property indoors and outdoors. Great staff and walking distance to Queen Victoria and Prince Alberts summer home to tour. Worth the visit
Séjour de 1 nuit en août 2023
Annie a répondu le 1 sept. 2023
Thank you for your lovely review. I am so pleased you enjoyed your stay with us at Albert Cottage and will most definitely pass on your feedback to the staff too. We look forward to welcoming you back real soon.

10/10 – Excellent

Angela

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This hotel was full of charm and character being excellent value with a great breakfast.
Séjour de 1 nuit en juillet 2023
Annie a répondu le 1 sept. 2023
Thank you for your lovely review. I am so pleased you enjoyed your stay with us at Albert Cottage and look forward to welcoming you back real soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great staff. Stayed over during IOW festival period and easy to access East Cowes ferry and festival site.
Séjour de 7 nuits en juin 2023
Annie a répondu le 1 sept. 2023
Thank you for your lovely review; we really appreciate it.

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023
Annie a répondu le 6 sept. 2023
Thank you for your great feedback score, we’re so pleased you enjoyed your stay at Albert Cottage.

10/10 – Excellent

NICK

Séjour de 1 nuit en mai 2023
Annie a répondu le 1 sept. 2023
Thank you for your great feedback score; we really appreciate it.

10/10 – Excellent

Bonnie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023
Annie a répondu le 6 sept. 2023
Thank you so much for your great feedback score. We’re so pleased you enjoyed your stay at Albert Cottage.

10/10 – Excellent

Caron

Séjour de 1 nuit en janvier 2023
Annie a répondu le 1 sept. 2023
Thank you for your great feedback score; we really appreciate it.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very lovely hotel. Victorian decor. Roomy accommodation with fabulous bathroom. Epic breakfast menu. Staff very pleasant and helpful. Convenient for the ferry.
Séjour de 1 nuit en décembre 2022
Annie a répondu le 6 sept. 2023
Thank you for your great feedback score, we really appreciate it.

10/10 – Excellent

Mark

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very good and friendly
Séjour de 1 nuit en novembre 2022
Annie a répondu le 1 sept. 2023
Thank you for your great feedback score; we really appreciate it.

10/10 – Excellent

Stuart

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Lovely property. Great value.
Séjour de 1 nuit en octobre 2022
Annie a répondu le 1 sept. 2023
Thank you for your great feedback score and review; we really appreciate it.

8/10 – Bien

Vincent

Points forts : Service et personnel
welcoming hotel with personal touch
welcoming reception. has nice character. Bedroom suite was good size though would benefit from an upgrade and modernisation. This is same throughout the hotel. Food service was good standard though not fine dining level.
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Daniel, Fort Collins

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was a truly lovely and elegant accommodation. It is historic and was originally part of the Osborne estate of Price Albert and Queen Victoria. It was a garden house and visitors stayed there when visiting Osborne. Everything, but especially the remodeled bathroom, was perfect. The bath was huge, with an elegant claw-foot tub. There was also a huge shower as well. The food was excellent, and there was a gourmet restaurant on site. The architecture, garden, and ambiance were perfect for our trip. They made us feel welcome and special throughout our stay. Highly recommended. It's adjacent to the historic Osborne estate for easy visitation.
Séjour de 2 nuits en juin 2022
Annie a répondu le 1 sept. 2023
Thank you so much for your amazing review and feedback score; we really appreciate it. I will most definitely pass on your comments to all the staff; they really are a fantastic team and it’s always great when customers notice that. Thank you and we look forward to welcoming you back real soon.

10/10 – Excellent

VICTORIA

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Short break
Short break to visit the Isle of Wight and particularly Osborne House. Friendly welcome and throughout stay, large, clean very comfy room and absolutely fantastic food.
Séjour de 2 nuits en mai 2022
Annie a répondu le 1 sept. 2023
Thank you so much for your lovely review and feedback score; we really appreciate it.We look forward to welcoming you back real soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A lovely place for staying and dining
Albert Cottage Hotel is simply charming. Once part of the Osborne Estate, the covered walkway once used by Victoria & Albert remains. Our room (Alice) was more a suite, with two bedrooms, a large bathroom with both shower and soaking tub and a small central sun room with tables and chairs. The grounds are beautiful with flowering shrubs and trees and large lawns. The onsite restaurant is excellent! Creative, delicious dishes; with a good wine list and even a mixologist who enjoys creating cocktails. There is a nice inside dining room as well as outdoor seating. There’s also a lovely parkour near the reception area that is ideal for after-dinner libations and chatting with fellow travelers. Breakfast was good and they even have American-style bacon. Only thing missing were facial tissues and a safety mat for the shower. It has a slippery floor and made me uncomfortable when I used it for fear of falling. I can’t imagine nicer accommodations on the Isle of Wight.
Séjour de 2 nuits en mai 2022

10/10 – Excellent

Clare

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Albert Cottage May 2022
Stay was perfect. Service, cleanliness, food, decor, all excellent. Would highly recommend.
Séjour de 3 nuits en mai 2022

10/10 – Excellent

John

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a very agreeable break in this hotel with my family. Very pleasant surroundings, comfortable rooms and friendly and efficient staff. I can't think of any negatives. There was a good and varied breakfast and a comfortable and well stocked bar with a varied and good value wine list. We didn't eat in the Consort restaurant but we were provided with some of their starters in the bar which indicated a high standard there too. Some staff were new to the hotel but they all had a great attitude and were flexible and ready to help. I'd happily stay there again.
Séjour de 3 nuits en avril 2022

10/10 – Excellent

R

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Séjour de 1 nuit en avril 2022

4/10 – Médiocre

Marcus

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Interesting building, bed pretty worn out lack of hot water in the morning.
Séjour de 2 nuits en février 2022

8/10 – Bien

Melissa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is lovely, although the decor is beginning to look a little tired (in our room anyway). The room also was a little cold until the heating came on which seemed to be at 6pm. The breakfast service was a little disappointing on the second morning. It was the perfect location for going to explore the island.
Séjour de 2 nuits en février 2022

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2022

8/10 – Bien

Gerald

Séjour de 2 nuits en novembre 2021

10/10 – Excellent

Ian

Points forts : Service et personnel
Food & staff excellent
Séjour de 1 nuit en septembre 2021

10/10 – Excellent

Ryan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely building and fantastic, helpful staff.
Séjour de 1 nuit en septembre 2021

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Restful and perfect
Restful and perfect
Séjour de 1 nuit en août 2021

8/10 – Bien

Nicola

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Breakfast fail
Beautiful accommodation, very unimpressed with the breakfast service and availability of basic items.
Séjour de 1 nuit en août 2021

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved the history and setting
Séjour de 3 nuits en août 2021

8/10 – Bien

Linda

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Set in gorgeous surroundings. Room was very comfortable and clean. Friendly staff and good service apart from in the restaurant. My only criticism was the food. My risotto was undercooked, the burgers and chips looked bought rather than home cooked and no one even asked if the food was OK or if we wanted dessert. I had to find someone to sign for the bill.
Séjour de 1 nuit en juillet 2021

8/10 – Bien

Jacqueline

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The room seemed clean
Séjour de 1 nuit en juillet 2021

6/10 – Acceptable

Simon

Voyage d’affaires
Points faibles : Service et personnel
Séjour de 2 nuits en novembre 2020
Annie a répondu le 11 nov. 2020
Thank you for taking the time to give us a review score. And thank you for choosing Albert Cottage for your stay, we look forward to welcoming you back real soon.

10/10 – Excellent

Stephen

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely place
Great place to stay, lots of history attached to the property. Staff were very friendly and helpful, great evening meal and breakfast. Bedrooms are a little dated but are comfortable. Will not hesitate to stay again.
Séjour de 1 nuit en novembre 2020
Annie a répondu le 11 nov. 2020
Thank you for your kind review, customer feedback is very important to us. We are so pleased you enjoyed your stay with us. Being new owners of the hotel we do have a programme of ongoing refurbishment, including the bedrooms. We look forward to welcoming you back real soon.

10/10 – Excellent

Lee

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Superb. Lovely find.
Séjour de 1 nuit en août 2020
Annie a répondu le 11 nov. 2020
Thank you for your great feedback. We are so pleased you enjoyed your stay and thank you for choosing Albert Cottage. We look forward to welcoming you back real soon.

8/10 – Bien

Nicholas

Voyage en famille
Points forts : Service et personnel
Fantastic restaurant.
The restaurant and food in general is superb. The chefs deserve a medal. Go for the crab sandwich starter followed by the open fish pie; then spoil yourself with a chocolate brownie with rum soaked raisins.....divine... The cottage has a lovely Victorian facade. However, refurbishment is clearly incomplete: the roof leaks in multiple places, and the decor is 'fading glory'. Water pressure to the showers is inadequate, but the heating system is superb. The windows let in air and too much road noise, and this bijou hotel is right on a main road to the ferry - the lorries start thundering past before 6am. Ask for a room that faces into the car park at the back (we tried several). With some secondary double glazing, a new roof, and increased water pressure to the showers, the contents would live up to the promise of the facade.
Séjour de 3 nuits en octobre 2020
Annie a répondu le 11 nov. 2020
Thank you for taking the time to give us a good review. As you may know as new owners of the hotel we have a programme of ongoing refurbishment, which has had to be adjusted in these unprecedented times. We are so pleased you enjoyed your stay and thank you for choosing Albert Cottage.

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2020
Annie a répondu le 15 oct. 2020
We are so pleased you enjoyed your stay with us and thank you for taking the time to leave a score. We look forward to welcoming back real soon.

6/10 – Acceptable

Voyageur vérifié

Séjour de 5 nuits en août 2020
Kat a répondu le 31 août 2020
Thank you for your review, we are pleased that you enjoyed your stay with us and hope to see you again, kind regards Albert Cottage team

8/10 – Bien

John

Points forts : Propreté, service et personnel et confort de la chambre.
The staff were excellent and the breakfasts were superb, we had an enjoyable stay and used it as a base to explore the island.
Séjour de 2 nuits en août 2020
Kateryna a répondu le 27 août 2020
Dear John, Thank you very much for your comments, we are pleased that you enjoyed your stay with us and hope to see you again, kind regards Albert Cottage team

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
An ideal night away
Perfect
Séjour de 1 nuit en août 2020
Phil Wilson a répondu le 26 août 2020
Thank you very much for your kind review, we all very much hope to see you again soon. Kind regards Phil and The Albert Cottage Team