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Wapiti Self-Service Lodge – Avis

2 out of 5
Wapiti Self-Service Lodge
21625 Hwy 160 West, Durango, CO

Avis

7,0

Bien

Note de 10 – Excellent, d’après 113 avis sur 409." "
Note de 8 – Bien, d’après 118 avis sur 409." "
Note de 6 – Acceptable, d’après 77 avis sur 409." "
Note de 4 – Médiocre, d’après 50 avis sur 409." "
Note de 2 – Terrible, d’après 51 avis sur 409." "

7,6/10

Propreté

7,6/10

Service et personnel

5,8/10

Commodités

6,8/10

État et installations de l’hébergement

6,2/10

Écoresponsabilité

Avis

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
La chambre était sale, un chewing gum était même collé sur le chambranle de la porte de la salle de bains. Nous avons trouvé plusieurs insectes morts dans les draps. Le premier jour, le ménage a dû être vite expédié. Un seul lit fait ! Et la femme de ménage est partie sans verrouiller la porte. N'importe qui aurait donc pu tourner la poignée et partir avec toutes nos affaires. Pour un motel bordant la route, avec la chambre au rez-de-chaussée, c'est pas terrible ! Le deuxième jour, pas de ménage. Les poubelles n'ont même pas été vidées.
Séjour de 3 nuits en août 2018
Manager a répondu le 29 août 2018
Thank you for your review.

10/10 – Excellent

Lucille

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon rapport qualité' prix
Parfait point de chute à Durango proche de Mesa Verde, sur la route de Great Sand Dunes. Motel confortable et propre, bien équipé et à prix abordable

10/10 – Excellent

James

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wapiti Lodge is a great deal! Stayed here overnight and was convenient to everything. Definitely would book again!
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Gary

Points forts : Propreté, service et personnel
Room appeared to have been recently upgraded, was clean,etc. The wall mounted a/c unit was mounted too high to reach the controls. Need a ladder or a stool to operate. TV didnt work but was tild they where waiting for new equipment to be serviced.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Jaylah

Séjour de 1 nuit en avril 2024

8/10 – Bien

Kevin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The price was reasonable. The only window in the room faces the parking lot and walkway so there is not much privace with the shade up. Overall, a decent stay.
Séjour de 1 nuit en mars 2024
Steven a répondu le 25 mars 2024
Thank you for your feedback, glad you enjoyed your stay, hope you give us another opportunity to host you after we paint the exterior:)

6/10 – Acceptable

Geoge, Sonora

Points forts : Propreté, service et personnel
Séjour de 1 nuit en octobre 2023
-Steven a répondu le 4 févr. 2024
George! Thanks for the feedback, wanted to let you know the property just went under a complete remodel and is now under new management. We hope if you are in the area again you give us an opportunity to try and earn a 5 star review on your next visit. Stay safe:)

6/10 – Acceptable

Susan

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Just needed a place to sleep and it was ok for that. Although basically clean, this motel needs some serious updating. It was overpriced. (Many Durango properties were overpriced during eclipse weekend).
Séjour de 1 nuit en octobre 2023
Steven a répondu le 4 févr. 2024
Hey Susan, know you stayed back in October. Just wanted to let you know we have just completed a 100% renovation as of Jan 2024! We hope if you come back to The area you give us another opportunity to host you under our new management, with our new product to offer!

2/10 – Terrible

Edward, Cottonwood Heights

Voyage en famille
Points faibles : Propreté, service et personnel et commodités.
The property was not what it was advertised with a kitchen and onsuite and it was none of those things
Séjour de 1 nuit en octobre 2023
-Steven a répondu le 4 févr. 2024
Hey Edward, Sorry for the confusion under the pervious management. I hope if you try and book with us again you find our updated website and clearer room descriptions helpful. Nothing worse than not getting the room you thought you booked. We hope you give us a chance to earn a 5 star review from you on your next visit, I think you will find the updates to the rooms and kitchens a nice upgrade and our self-service model, modern and efficient. Stay Safe

2/10 – Terrible

Bernard

Points faibles : Propreté, commodités et état et installations de l’hébergement.
This has to be the worst hotel I have stayed in in 40 years and that's saying a lot. The front door doesn't have a deadbolt. Air is pouring from around the door all night. The bathroom sink doesn't have hot water. You listen to heavy road noise until 11:00 p.m. at night. The walls are as dirt as you can imagine. The baseboards are only partly there. Owner you have to do better
Séjour de 1 nuit en octobre 2023
-Steven a répondu le 4 févr. 2024
Hey Bernard! Sorry you had such a negative experience under the pervious ownership:( we hope that you give us another opportunity if you are ever in the area again. We just undertook a complete remodel, and is now under new management! Thanks for the feedback! it helped us in knowing what the major issues were when we redid the property:)

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean Overall and Comfortable Basic Accommodations
Clean, comfortable and basic. No frills. Not a lot of space to park toiletries. Tub looked a bit grubby with cracks and stains.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Voyageur vérifié

Voyage en famille, Voyage en groupe
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Terrible service
Front Desk was very abrasive. Hard to communicate with. We feel like we were overcharged with the condition and comfort of the rooms. Charged us for the full stay even though we left early.
Séjour de 1 nuit en septembre 2023
-Steven a répondu le 4 févr. 2024
Sorry you had such a negative experience. Not to worry, if you are ever in the area again we have just remodeled the entire lodge, we hope you give us another opportunity to host you. And we've eliminated the front desk position all together:) We hope if you return you take advantage of all the cool tech we have around the property now, as we are Durangos first 100% self service lodging option.

10/10 – Excellent

APOLLO

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was the best check in experience i have had in years!! The 2 gentlemen at front counter were very fast and very respectful, they even showed me to my room amd made sure i was comfortable with the accommodations.. wich i can say are absolutely beautiful freshly remodeled!! 💯 stay here any time i am in durango.. local owner and operator
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Kyle

Voyage en famille
Points forts : Confort de la chambre
Points faibles : Propreté, état et installations de l’hébergement
Would not stay again
Booked a room with two queen and a bunk bed… got one with two beds and two couches. It worked but it wasn’t what we booked. Tub was filthy, kids wouldn’t get in it. Overall “unsafe” atmosphere and I think we all went to sleep with one eye open.
Séjour de 1 nuit en septembre 2023
-Steven a répondu le 4 févr. 2024
Kyle, while I know you said you would not stay, I encourage you to give us another shot as we've just changed hands and remodeled the entire place, got rid of some bad clientele and are happy to now offer a 100% self-service, boutique style lodge. Check out our new website for details:)

6/10 – Acceptable

Garrit, Loveland

Points faibles : État et installations de l’hébergement
Old and outdated.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Nancy

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Girls getaway
DO not judge a book by its cover. This place is starting to shape up. The outside of the place is very deceiving. The have really put in a lot of work to this place and hopefully they continue. Looks rundown from the outside, but let me tell you the inside is completely remodeled. Very clean and renovated. No carpets, all new vinyl "wood" floors, new showers and very spacious. Especially the units in the back. Felt very safe and quiet. WOuld definitely stay there again.
Séjour de 1 nuit en août 2023

6/10 – Acceptable

Colin

Séjour de 2 nuits en août 2023

4/10 – Médiocre

corinne

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2023

2/10 – Terrible

Thomas

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Walls were damaged tub was cracked and dirty bed was very uncomfortable tv remote did not work well i got 2 rooms the other one was nice
Séjour de 2 nuits en août 2023

4/10 – Médiocre

margaret

Voyage en groupe, Voyage avec des animaux de compagnie
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The tv was broken, and the owner said it couldn’t be fixed as it was the weekend and spectrum refused to come fix it. no safety locks on the door
Séjour de 2 nuits en juillet 2023

4/10 – Médiocre

karen

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Robert

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean & Comfortable.
Clean, comfortable and basic. Room looked to have been recently renovated. Might have been a work in progress. Walls were bare. Add hair dryer, iron and ironing board. No recycling provisions.
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Ernesto

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Needed to have extra towels.
Séjour de 1 nuit en juillet 2023

2/10 – Terrible

Patricia

Voyage en famille, Voyage en groupe
We needed a last minute place to stay, paid for booking. Arrived & there was no one to let us in nor anyone answering the phone. I would like to demand a full refund. This terrible experience has made our family question ever booking thru Expedia again.
Séjour de 1 nuit en juillet 2023
Steven a répondu le 4 févr. 2024
Sorry to hear you had a negative experience under the old ownership last year Patricia. Im happy to let you know we have covered to a 100% self-service property with all the latest tech to ensure what happened to you does not happen to anyone else under our management. Check out our new website for details and I hope you reconsider staying with us again if you ever return to the area. I think you will be pleasantly surprised with the efficiency of the self-service model.

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Okay just to sleep
We chose to stay here because of the kitchen. The whole room smelled strong of curry, the stove was dirty the oven was filthy. There were no utensils, no dish soap and the dishwasher was inoperable. The refrigerator was missing a handle but otherwise worked fine. We ended up having to eat out more than we planned. The room was fine to just sleep that’s about it. No WI-FI password was provided, play ground area was full of overgrown vegetation. I also noted that there was a sign on smoking 20 feet away from the building per “Colorado Law” but no statute was cited. Dog waste was in the walk ways in the common areas. I did try to notify staff but despite the open sign on the door and being during business hours the door was locked.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Samantha

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023

2/10 – Terrible

Shawn

Voyage en famille, Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement
Dirty, run down, room in need of repair. Old Corona beer left in frig. TV did not work. Have stayed before about 5 years ago and understand it is an older, small motel but was cleaner and had character. Has gone down quite a bit since then. Will not return.
Séjour de 1 nuit en juillet 2023
-Steven a répondu le 4 févr. 2024
Shawn! Happy to let you know as of this year, 2024, we are under new management! Just remodeled the entire place, and implemented a ton of tech to offer Durango's first self-service property! If you are ever in the area agin, I hope you give us another shot!

10/10 – Excellent

NATHAN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023

6/10 – Acceptable

Lisa

Séjour de 3 nuits en juin 2023

2/10 – Terrible

Martha

Points faibles : État et installations de l’hébergement
Not a good place!
The room was old and in terrible disrepair. Light and electric plugs were not covered. There were not blow dryers in the rooms. We had to go outside to cool off several times.
Séjour de 1 nuit en juillet 2023
-Steven a répondu le 4 févr. 2024
Martha:( I'm sorry you had a negative experience under the previous management. We hope that you give us another opportunity to host you if you return to Durango this year. The property just went through a complete remodel and I think you will be pleasantly surprised with the changes.

8/10 – Bien

Kris

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was nice, and check in was fast and friendly
Séjour de 1 nuit en juillet 2023

4/10 – Médiocre

Mary

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en juillet 2023

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Run down motel with poorly patched holes in the walls. The sink was wobbly but at least that part we had a warning about that at check in. The bathroom door had a broken knob and looked like someone had tried the break it down. The bathtub did not have a handle for the hot water. Also lots of dust under the beds.
Séjour de 1 nuit en juillet 2023

4/10 – Médiocre

Lana

Voyage en famille
Points faibles : Propreté, service et personnel et confort de la chambre.
This was a bad experience. The room had just been remodeled so that part was clean/nice. BUT, the oven was disgusting, dishes in the cabinets were put away dirty. Third bed was listed as bunk beds and it was a pull out couch that was horridly uncomfortable. I always am upfront that there are 5 adults staying and there are never enough towels. I had to go down and get more towels and then there was no cover for the third bed. Had to go down and ask again. He was not nice/friendly about having to give me more. I went and bought paper towels and dish soap just so we could stay there. Overall a bad experience.
Séjour de 2 nuits en juin 2023

6/10 – Acceptable

Jeane

Points forts : Service et personnel
The gentleman was very nice. The property was not kept up, grass not mowed and weeds were terrible. The floors under the bed were not cleaned - it was ok??
Séjour de 1 nuit en juin 2023

6/10 – Acceptable

edward

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The Wapiti Lodge was very old and in rather bad shape. Somehow they did a very good job of keeping the room clean. The adjacent highway noise could not be heard in the room. It was very inexpensive compared to everywhere else in the high season in Durango.
Séjour de 1 nuit en juin 2023

2/10 – Terrible

Ivy

Voyage avec des animaux de compagnie
Points faibles : Propreté, état et installations de l’hébergement
I felt like the place was not accurately presented on their booking site. My room had holes in the wall, dirty large cracks in the tub, trash littered all around the hot tub, and smelled like smoke. Overpriced for what you get. I had a two night booking ended up not even staying the night.
Séjour de 2 nuits en juin 2023

2/10 – Terrible

Deena

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Pros: hot water, beds were ok, lights worked; cons: extremely dirty everywhere (unrecognizable stains on ceiling and walls, cobwebs, smells, shower and tub had stains and glue or black tar in the tub), hair around toilet base, crud pretty much on all baseboards, no window screen but the frame was still there. TV remote only worked the box, not the TV, so manual on/off and volume. The smoke detector did not have batteries so there was none. The pictures shown on website must have been from when it was first opened and not much cleaning has been done since then. I cannot believe I had to pay $100 a night for this place.
Séjour de 2 nuits en juin 2023

4/10 – Médiocre

Marco

Points faibles : Propreté, état et installations de l’hébergement
Room was in pretty poor condition, beds were fine but most everything else was pretty sad
Séjour de 1 nuit en juin 2023

2/10 – Terrible

Jessica

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
If I could rate in the negatives I would! The first room he tried to give us was like a up stairs apartment. It was dusty, nasty and smelt awful. I went and talked to the front and he was shocked and gave me another room. The 2nd room was better but awful too. There was blue tape on the bathroom door where someone had punched it. There was black tape holding up the wall unit. The beds were hard and it smelt old and musky. My kids refused to shower! My 2 year old bottoms of her feet were black after walking around. Please don’t stay there!! The doors look like someone had broken In before. Spend the extra money and stay somewhere else.
Séjour de 1 nuit en juin 2023

10/10 – Excellent

Georgina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly staff. Quiet and safe surroundings. I would stay here again.
Séjour de 2 nuits en juin 2023

8/10 – Bien

Carl

Points forts : Propreté, état et installations de l’hébergement
Toilet was man size . Very quiet . Did need security chain on the door . Time for a new mattresses.
Séjour de 1 nuit en juin 2023

2/10 – Terrible

Dell

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
The property is filthy and stench in the rooms was horrid. The fixtures were ancient and dirty and the obvious recent attempts to cosmetically improve the room somehow made it even creepier. I left (fled) within minutes. Avoid at all costs!
Séjour de 1 nuit en juin 2023

8/10 – Bien

Randi

Points forts : Propreté, service et personnel
The room was pretty clean and large and there was a half wall separating the beds, the AC worked nicely, the refrigerator was nice and cold. I The property was old however and the finish on the bathtub was peeling. It was a bit slippery and I had to be careful. No math mat was provided for when I stepped out onto tile. Soap and lotion and shampoo were provided but no conditioner and I have long hair. Lastly not a whole lot of outlets and the one by my bed as missing its cover.
Séjour de 1 nuit en juin 2023

10/10 – Excellent

Bobby

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very peaceful and enjoyable conversations with owner
Séjour de 1 nuit en juin 2023

8/10 – Bien

Frank

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
10/10 for Durango, would stay again.
It was perfect for what we needed and the price couldn’t be beat compared to everything else in Durango. It housed 4 adults and a child for us. Half a mile or so from downtown. Everything was comfy & clean except the floors were a little dirty. It could’ve used a good sweeping but everything else about it was great. Beds were very comfortable and clean & we had lots of clean towels. Manager/owner was very nice & hospitable. Check-in took about thirty seconds.
Séjour de 2 nuits en juin 2023

2/10 – Terrible

Karen

Voyage en groupe
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Door “security” was broken, smelt really bad, $172 for 3 people isn’t bad for last minute hotel stay, but it was disappointing all to see it wasn’t very clean
Séjour de 1 nuit en mai 2023

8/10 – Bien

Amy

Voyage en famille
Points forts : Propreté, service et personnel
It was a good value.
Séjour de 1 nuit en mai 2023

6/10 – Acceptable

Rachel

Voyage en famille
Points faibles : État et installations de l’hébergement
Holes in the door, things were broken in the room. We have stayed there many times over the last 4 years and always loved this cute little motel…but this time it looks like it hasn’t been taken care of. No longer will be on our list of hotels in the area
Séjour de 2 nuits en mai 2023