Plage

The First Collection Business Bay – Avis

The First Collection Business Bay
Al Amal St, Dubai, Dubai

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 123 avis sur 207." "
Note de 8 – Bien, d’après 47 avis sur 207." "
Note de 6 – Acceptable, d’après 24 avis sur 207." "
Note de 4 – Médiocre, d’après 6 avis sur 207." "
Note de 2 – Terrible, d’après 7 avis sur 207." "

9,0/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

samia

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Je remercie tous le personnel
Séjour de 10 nuits en mai 2024
GM a répondu le 23 mai 2024
Dear samia,Thank you for your kind words! We're glad you enjoyed your stay with us.Looking forwards to your next visit.Kind Regards,Greg MosesCluster General Manager

10/10 – Excellent

Mahamadou

Séjour de 5 nuits en décembre 2023
Kind Regards, Greg Moses Cluster General Manager a répondu le 11 déc. 2023
Dear Mahamadou,Thank you for giving us perfect 10 rating on your previous stay.We aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

8/10 – Bien

Laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 13 nuits en novembre 2023
Greg a répondu le 18 déc. 2023
Dear Laura,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Excellent

Éric

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Calm and quiet. No too far to mall
Séjour de 1 nuit en novembre 2023
GM a répondu le 28 nov. 2023
Dear Eric,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesGeneral Manager

10/10 – Excellent

Cedric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Greg a répondu le 17 nov. 2023
Dear Cedric,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Excellent

Daniel

Voyage en groupe
Points forts : Commodités
Hôtel moderne très propre idéalement situé près du Burj khalifa.personnel sérieux et toujours souriant. Cuisine varie accessible. Que du bonheur
Séjour de 7 nuits en octobre 2023
GM a répondu le 7 nov. 2023
Dear Daniel,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesGeneral Manager

8/10 – Bien

Moussa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bon établissement pour un court séjour. Dommage pas grand chose a côté a faire a pied. Mais le personnel, concierge et valet tres gentils.
Séjour de 3 nuits en juillet 2023
GM a répondu le 2 août 2023
Dear Moussa,Thank you for your comment, we appreciate your feedback.looking forward to welcoming you back soon.Kind Regards,Greg MosesHotel Manager

10/10 – Excellent

Noémie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
personnel au top, bien situé pour le Burj Khalifa /Dubai mall très propre
Séjour de 7 nuits en mai 2023
GM a répondu le 22 mai 2023
Dear Noémie ,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MoesHotel Manager

8/10 – Bien

patricia

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super sejour
Super séjour , petits déjeuner excellent, personnels à l’écoute et agréable , bienveillant
Séjour de 2 nuits en décembre 2022
GM a répondu le 24 déc. 2022
Dear Guest,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon...Kind Regards,Greg MosesHotel Manager

8/10 – Bien

Ahmad

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel, great location I recommend
Séjour de 7 nuits en mai 2024
GM a répondu le 27 mai 2024
Dear Ahmad,Thank you for the kind words! We're so glad you enjoyed your stay with us.We truly appreciate your recommendation and hope to welcome you back soon!Kind Regards,Greg MosesCluster General Manager

2/10 – Terrible

Tannaz

Voyage en famille, Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room smells like mold.
Séjour de 7 nuits en mai 2024
GM a répondu le 26 mai 2024
Dear Tannaz,Thank you for your feedback and for bringing the unpleasant odor in your room to our attention. We sincerely apologize for the inconvenience and disappointment this has caused you during your stay.We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and exceed your expectations.Warm Regards,Greg MosesCluster General Manager

10/10 – Excellent

Beatriz

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The best is the pool!
Séjour de 5 nuits en mai 2024
GM a répondu le 26 mai 2024
Dear Beatriz,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

10/10 – Excellent

Sandra

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great property and very clean. The staff were amazing and very friendly. The hotel is close to Dubai mall and Burj Khalifa. It also provides free shuttle to and from both Dubai mall and Emirates mall. I would highly recommend this hotel.
Séjour de 5 nuits en mai 2024
Kind Regards, Greg Moses Cluster General Manager a répondu le 26 mai 2024
Dear Sandra,Thank you so much for taking the time to write such a fantastic review! We're thrilled to hear you had a wonderful experience at our hotel.It's fantastic to know that you found the property itself to be "Great" and very clean. We take pride in providing a comfortable and inviting environment for our guests.Your kind words about our amazing and friendly staff are truly appreciated. We strive to deliver exceptional service, and your feedback lets us know we're on the right track.The convenient location near Dubai Mall, Burj Khalifa, and the free shuttle service to both malls are definite perks, and we're glad they were helpful during your stay.We're so happy you would highly recommend our hotel that means a lot to us! Thank you again for choosing us, and we hope to welcome you back soon.

8/10 – Bien

Kadiatou

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was perfect
Séjour de 8 nuits en mai 2024
GM a répondu le 25 mai 2024
Dear Kadiatou,Thank you staying with us and for your perfect rating.We're thrilled to hear that you enjoyed your stay. We look forward to welcoming you back again soon.Sincerely,Greg MosesCluster General Manager

10/10 – Excellent

Maximilian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wir hatten einen sehr schönen Aufenthalt in diesem Hotel und haben es sehr genossen!
Séjour de 5 nuits en mai 2024
GM a répondu le 25 mai 2024
Dear Maximilian,Thank you so much for your kind review! We're thrilled that you enjoyed your stay at our hotel. We strive to create a comfortable and relaxing experience for all our guests, so your positive feedback is greatly appreciated.We hope to welcome you back again soon!Sincerely,Greg MosesCluster General Manager

10/10 – Excellent

Xylona, Chicago

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
GM a répondu le 24 mai 2024
Dear Xylona,Thank you so much for your perfect rating! We're thrilled you enjoyed your stay.looking forward to your next stay with us.Warm Regards,Greg MosesCluster General Manager

10/10 – Excellent

Ramon, Calgary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Customer service is excellent. Cleanliness and immediate response on issue is really great
Séjour de 4 nuits en mai 2024
Kind Regards, Greg Moses Cluster General Manager a répondu le 17 mai 2024
Dear Ramon,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our customer service to be excellent and that we were able to respond quickly to any issues you encountered.We strive to provide exceptional service and ensure a clean and comfortable environment for all our guests. Your feedback lets us know we're on the right track.Once again thank you for staying with us and we will wait for your soonest come back.

10/10 – Excellent

Alejandro

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Special mention Mr Karim at front desk he was super attentive and very helpful.
Séjour de 6 nuits en mai 2024
GM a répondu le 16 mai 2024
Dear Alejandro,Thank you for taking the time to leave a review! We're thrilled to hear you enjoyed your stay with us.We're especially happy to hear that you found Mr. Karim at the front desk to be attentive and helpful. We'll be sure to pass on your kind words to him.Thank you again for choosing us, and we hope to welcome you back soon.Sincerely,Greg MosesCluster General Manager

8/10 – Bien

Maha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely staff
Séjour de 7 nuits en mai 2024
Greg a répondu le 14 mai 2024
Dear Maha,Thank you for your lovely comment! We're delighted to hear that our staff made your stay enjoyable. We look forward to welcoming you back soon!Kind Regards,Greg MosesCluster Hotel Manager

6/10 – Acceptable

Wissam

Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Generally it’s very good, however I was not happy at all when I had to pay extra fees because I checked in earlier and the room was ready! I never had to pay any fees for early check in at any hotel before. Their excuse was that “it’s busy time!” What does this have to do with paying additional fees when the room is ready for check in???!!!
Séjour de 2 nuits en mai 2024
GM a répondu le 16 mai 2024
Dear Wissam,Thank you for taking the time to leave a review. We're glad you enjoyed your stay overall.We understand your frustration regarding the early check-in fee, especially when the room was already prepared. We apologize for any inconvenience this caused.Early check-in is a valuable service we offer when possible, particularly during busy seasons. It allows us to prioritize thorough cleaning and preparation of the room for departing guests before welcoming new arrivals at our standard check-in time of 3 pm.While we aim to accommodate early check-in requests free of charge whenever possible, during peak times, this may incur a fee to ensure a smooth transition for all our guests. This fee helps us maintain our cleaning standards and provide the best possible experience for everyone.We appreciate your feedback and will consider how to better communicate our early check-in policy in the future.We hope to welcome you back again soon!Kind Regards,Greg MosesCluster General manager

10/10 – Excellent

Neetu

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect
Séjour de 8 nuits en avril 2024
Kind Regards, Greg Moses Cluster General Manager a répondu le 9 mai 2024
Dear Neetu,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
One if the super professional stuff and everything was amazing
Séjour de 9 nuits en avril 2024
GM a répondu le 5 mai 2024
Dear Mark,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 – Acceptable

Joyce

Points forts : Service et personnel
Séjour de 6 nuits en mars 2024
GM a répondu le 5 mai 2024
Dear Joyce,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 – Excellent

Claus-Peter

Points forts : État et installations de l’hébergement
Leider relativ schlechte Anbindung an den öffentlichen Nahverkehr
Séjour de 7 nuits en avril 2024
Greg Moses a répondu le 28 avr. 2024
Dear Claus-Peter,Thank you for taking the time to review your recent stay. We sincerely apologize for the inconvenience caused by the limited public transport connections near the hotel. We understand the importance of convenient access to public transportation, and we are constantly exploring options to improve accessibility for our guests.As well kindly note that we offer complimentary shuttle service to different locations for the convenience of our valued guests.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Kind Regards,Greg MosesCluster Hotel Manager

10/10 – Excellent

Atixhe

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location
Séjour de 1 nuit en avril 2024
Greg Moses a répondu le 27 avr. 2024
Dear Atixhe,Thank you for a 5-star review!We look forward to welcoming you back soon!RegardGreg MosesCluster Hotel Manager

8/10 – Bien

Jackelyn

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a nice experience even those too much construction around and the view is almost that Construction
Séjour de 14 nuits en avril 2024
Greg Moses a répondu le 24 avr. 2024
Dear Jackelyn,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Excellent

Liliana

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very accommodating they had great restaurants. I wish I had the opportunity to use there services with partnering hotel for the many pools
Séjour de 4 nuits en avril 2024
Greg Moses a répondu le 24 avr. 2024
Dear Liliana,Thank you for your wonderful review! Your comments regarding our friendly staff are a delight to read.We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Excellent

Jorge

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Just the USB conections
Séjour de 6 nuits en avril 2024
GM a répondu le 22 avr. 2024
Dear Jorge,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We look forward to welcome you back at out hotel.Kind Regards,Greg MosesCluster General Manager

6/10 – Acceptable

Babor

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The gym was to small, big dislike
Séjour de 7 nuits en avril 2024
GM a répondu le 22 avr. 2024
Dear Babor,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

8/10 – Bien

Mirela

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place quite
Séjour de 5 nuits en mars 2024
Kind Regards, Greg Moses Cluster General Manager a répondu le 15 avr. 2024
Dear Mirela,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 – Excellent

Tien, Düsseldorf

Points forts : Propreté
Séjour de 6 nuits en avril 2024
GM a répondu le 11 avr. 2024
Dear Tien,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.We can't wait to welcome you back soon,Kind Regards,Greg MosesCluster General Manager

6/10 – Acceptable

Muhammed Burak, Freiburg im Breisgau

Points forts : Commodités, état et installations de l’hébergement
Es gab in unserem Stock ein Feueralarm und das Personal hat nicht reagiert weil es anscheinend kein echtes Alarm war. Unser gesamter Stock stand unten am Sammelpunkt und hat gewartet. Leider wurden wir nicht aufgenommen sehr unprofessional vom Personal.
Séjour de 6 nuits en avril 2024
GM a répondu le 10 avr. 2024
Dear Muhammed Burak,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We do apologize for any inconvenience caused, your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

10/10 – Excellent

Marija

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
this was the best hotel i ever been, the service and the people at this hotel was so so cute and friendly, 10/10 allways the best!
Séjour de 7 nuits en avril 2024
GM a répondu le 10 avr. 2024
Dear Marija,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Warm regards, Greg Moses Cluster General Manager

10/10 – Excellent

Cady

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
consiglio
Séjour de 5 nuits en mars 2024
GM a répondu le 8 avr. 2024
Dear Cady.Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 – Acceptable

Hysri

Points forts : Propreté, service et personnel
Ist okay aber nicht für Dubai
Séjour de 5 nuits en mars 2024
Greg a répondu le 5 avr. 2024
Dear Hysri,Firstly, thank you for taking the time to share your review. Listening to our guest feedback allows us to enhance our services and facilities. Please accept my sincere apologies for any inconvenience you experienced during your recent stay with us. I have passed your valuable comments to the relevant department heads for you to look over and take action.We hope you allow us the opportunity to welcome you back and exceed your expectations in the future.Kind Regards,Greg MosesCluster Hotel Manager

6/10 – Acceptable

Ematies

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel
Not kids friendly
Séjour de 13 nuits en mars 2024
Greg Moses a répondu le 3 avr. 2024
Dear Ematies,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 – Excellent

Mark

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good quality accommodation. Great breakfast and evening buffet dinners. Very clean (thanks, Aisha, for cleaning my room thoroughly!). Nice pool (although some tiles on the bottom missing so should be replace). Lovely outdoor breakfast area. Really enjoyed my stay!
Séjour de 7 nuits en février 2024
Greg Moses a répondu le 31 mars 2024
Dear Mark,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Excellent

Emsi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was perfect!
Séjour de 9 nuits en mars 2024
Kind Regards, Greg Moses Cluster General Manager a répondu le 29 mars 2024
Dear Emsi,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

6/10 – Acceptable

Frozan van de

Het ontbijt was niet goed en waardig voor een hotel met 4 a 5 sterren in Dubai.
Séjour de 6 nuits en mars 2024
Greg Moses a répondu le 27 mars 2024
Dear Frozan van de,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 – Excellent

Charbel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024
Greg a répondu le 26 mars 2024
Dear Charbel,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear you enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

10/10 – Excellent

Sofia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Αlles so weit so gut. Bin für dieses geld was ich ausgegegen habe zufrieden. Habe nur für 100€ ein Upgrade gemacht. Ansonsten habe ich nichts in anpruch vom service genommen.
Séjour de 6 nuits en mars 2024
Greg Moses a répondu le 24 mars 2024
Dear Sofia,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Excellent

Rebeca

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I liked this place
Séjour de 10 nuits en février 2024
Greg Moses a répondu le 19 mars 2024
Dear Rebeca,I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.Warm regards,Greg MosesCluster Hotel Manager

10/10 – Excellent

Elin

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really like the rooms/ balcony, pool outside so you can suntanning. The staff is really service minded and really kind. Breakfast is good also!!
Séjour de 5 nuits en mars 2024
Greg Moses a répondu le 17 mars 2024
Dear Elin,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.Warm regards,Greg MosesCluster Hotel Manager

8/10 – Bien

Taranvir

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel is relatively new, it’s situated in good location with only a 10 min drive to downtown (Burj Khalifa & Dubai Mall). The rooms are spacious and well cleaned. There is a lot of building work around this hotel which gets noisy when next to the pool. There isn’t a wow factor for the hotel, but for the price point it was fine. The breakfast is just normal, again with no wow factor, but the staff are amazing! Jane at reception was great, she really looked after us, and I’d like to thank her personally for complaining for a later check out on our behalf! Thanks Jane!!
Séjour de 5 nuits en mars 2024
Greg a répondu le 16 mars 2024
Dear Taranvir,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.I have passed on your valuable comments to the relevant department heads for you to look over and take action.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

10/10 – Excellent

Alison

Séjour de 4 nuits en mars 2024
Greg Moses a répondu le 5 avr. 2024
Dear Alison,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Excellent

Sonali

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayed with my family for 3 days in this hotel and my stay was amazing. We booked an executive suite and the view from the room was amazing. Hotel service and pool area was very nice.We also enjoyed great food in this hotel.
Séjour de 1 nuit en mars 2024
Greg a répondu le 14 mars 2024
Dear Sonali,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

8/10 – Bien

Irina

Séjour de 4 nuits en mars 2024
Kind Regards, Greg Moses Cluster General Manager a répondu le 2 avr. 2024
Dear Irina,Thank you so much for taking the time to share your review, we really appreciate it. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review as this inspires us to do better every day.I hope to have the pleasure to welcome you back in future.

10/10 – Excellent

WOO HYUNK

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
좋은호텔~~
Séjour de 4 nuits en février 2024
GM a répondu le 8 mars 2024
Dear WOO,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

8/10 – Bien

Caroline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
GM a répondu le 3 mars 2024
Dear Caroline,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
The hotel is excellent in terms of customer service, extremely clean, very comfortable and rooms are a good size. The swimming pool is also a good size and very clean with comfortable sunbeds.The location is convenient for Burj Khalifa and Dubai Mall but it's not really possible to walk due to the roads and traffic. Build in extra time to get taxis therefore, but the hotel staff are happy to help with this. City taxis are not expensive and we were able to get to most locations within 15 minutes or so. We would definitely stay at this hotel again.
Séjour de 3 nuits en février 2024
Greg Moses a répondu le 27 févr. 2024
Dear Susan,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your comments regarding our friendly staff, clean and comfortable rooms are a delight to read. We are looking forward to welcoming you back soon.Warm regards,Greg Moses Cluster Hotel Manager