This is by the worst hotel I have been to service wise ! It all started when we arrived around midnight after almost 14 hourd of flight to check in, not s single smile we were told to sit somewhere and wait to be called to check in. They didnt even take our name and let some « UAE Guests » check in right away as we watched. Every encounter we had with them has been disorganized and frustrating, they were not even able to order a cab for us in less than 20 minutes. We booked the hotel again for another night in a couple of days and we regret this decision after such a poor service... the room was clean and confortable at least