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Quality Inn – Avis

2.5 out of 5
Quality Inn
26111 Telegraph Rd, Southfield, MI

Avis

7,0

Bien

Note de 10 – Excellent, d’après 205 avis sur 880." "
Note de 8 – Bien, d’après 317 avis sur 880." "
Note de 6 – Acceptable, d’après 148 avis sur 880." "
Note de 4 – Médiocre, d’après 87 avis sur 880." "
Note de 2 – Terrible, d’après 123 avis sur 880." "

7,2/10

Propreté

7,4/10

Service et personnel

6,2/10

Commodités

6,8/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

8/10 – Bien

Andre, Montréal

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Qualité / prix vraiment très bien.
3 jours à Détroit pour visiter et jouer au golf

6/10 – Acceptable

Terri

Séjour de 1 nuit en mai 2024
Manager a répondu le 23 mai 2024
Dear Terri,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 – Excellent

Tatiana

Séjour de 1 nuit en mai 2024
Manager a répondu le 22 mai 2024
Hi Tatiana,Thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting Quality Inn, Southfield Michigan 48033 ! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"

8/10 – Bien

princess

Voyage de couple
Room was ok
Séjour de 2 nuits en mai 2024
Manager a répondu le 21 mai 2024
Dear Princess,Thank you for taking the time to share your experience. We're so much happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan, 48033.Best regards,

2/10 – Terrible

Micah

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nasty had to get a replacement room 2 times before a room was respectable to step foot in even found a dildo underneath the mattress
Séjour de 1 nuit en mai 2024
Manager a répondu le 19 mai 2024
Dear Micah,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, MI 48033. Best regards,

2/10 – Terrible

Isabella

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is the worst property I’ve ever stayed. The lobby smelled like cigarettes, the rooms smell like cigarettes, the “chefs” that cooked the “breakfast” had pijamas and flip flops on. The rooms were dirty and the carpets were bubbling. Terrible smell of cigarettes from a property that calls it self “smoke free”
Séjour de 2 nuits en mai 2024
Manager a répondu le 16 mai 2024
Dear Isabella,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 – Terrible

Aaron

Points faibles : Propreté, service et personnel
It’s nothing what the pictures show it gives more of a motel vibe they would not give me a refund when asked when I was only there for 5mins and it was not to my standard
Séjour de 1 nuit en mai 2024
Manager a répondu le 9 mai 2024
Dear Aaron,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

2/10 – Terrible

Thomas

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Manager a répondu le 4 mai 2024
Dear Thomas,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

8/10 – Bien

Rick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient
Séjour de 2 nuits en avril 2024
Manager a répondu le 1 mai 2024
Dear Rick,Thank you for taking the time to share your experience. We're very glad to hear that your recent visit was up to your expectations and you were happy here. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 – Acceptable

Sheba

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté
The the floors in the bathroom under the sink was dirty. The bath tub was dirty with light dirt rings. The carpet was not vacuumed. The fridge and the microwave was nasty with old food in corners of edge of the doors of fridge and microwave. The key to my room stop working twice during my stay. You were only allowed 2 towels and 2 hand towels. The lobby smelled like poop at different times.
Séjour de 5 nuits en avril 2024
Manager a répondu le 1 mai 2024
Dear Sheba,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

2/10 – Terrible

Etfak

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 4 nuits en avril 2024
Manager a répondu le 30 avr. 2024
Dear Etfak,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 – Terrible

Sade

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
This hotel was NASTY! The rooms are outdated, stains on the floor and furniture, lamps crooked, spiders crawling on the ceiling. I will not EVER stay here again. I’m embarrassed for booking this room for relatives visiting from out of town. Hotel needs to be revamped BAD AND ASAP!
Séjour de 1 nuit en avril 2024
Manager a répondu le 28 avr. 2024
Dear Sade,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 – Terrible

Jeff

Séjour de 1 nuit en avril 2024
Manager a répondu le 19 mai 2024
Dear Jeff,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, MI 48033. Best regards,

2/10 – Terrible

Imahn

Points faibles : Service et personnel
Séjour de 1 nuit en avril 2024
Manager a répondu le 25 avr. 2024
Dear Imahn,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

4/10 – Médiocre

David

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
Outdated and dingy. Dirt and dead insects build up behind the bed. Sole plate on the irons were burnt-out, key cards had to be reset 3 times. Water leaked fron above during the rain, payment system wouldn't except deposit (had to pay extra atm fee to get cash on the spot to pay deposit.) The only Quality there was on the sign outside. Breakfast wasn't replenish well before time to end. I had go outside to get food.
Séjour de 3 nuits en avril 2024
Manager a répondu le 15 avr. 2024
Dear David,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

10/10 – Excellent

Calvin Brown

Séjour de 2 nuits en avril 2024
Manager a répondu le 30 avr. 2024
Dear Calvin,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,[Team members]"

2/10 – Terrible

DAngela

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Manager a répondu le 4 avr. 2024
Dear Dangela,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 – Excellent

Gardner

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff
Séjour de 5 nuits en mars 2024
Manager a répondu le 1 avr. 2024
Dear Gardner,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 – Terrible

Jesser

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
No limpian los cuartos
Séjour de 4 nuits en mars 2024
Manager a répondu le 27 mars 2024
Dear Jesser,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,

2/10 – Terrible

James

Voyage en famille
Points faibles : Propreté, service et personnel
I have Choice Hotel Rewards so the wife and I have stayed in many Quality Inns across the US. This one is the absolute worst one. The room was dirty, stains on the carpet, stains on the wall. The night stand draw was broken sitting in the stand sideways. The dresser the tv was on was stained and chipped. My wife almost fell when she sat in the desk chair because it was loose. I went plug my cell phone in behind the nightstand and there was dust, dirt and trash. I was scared to reach behind there to use the outlet. The bathroom floor hand dirt and hair in the corners. There wasn’t enough towels for to people. I went get more towels and was given one set because they were out of towels, I had to turn in the towels we had before they gave me the one set. We asked for room service the next day, the room was never serviced in the 3 days we were there. We choose this Quality Inn because it had a 7 out of 10 rating. If that hotel is a 7 I would hate to see a 5. There is no way in H:$L this place is a 7. Expedia should stop listing this hotel, it’s a disservice to your customers to have this hotel as a choice. Terrible absolutely terrible hotel!!!!!
Séjour de 3 nuits en mars 2024
Manager a répondu le 26 mars 2024
Dear James,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

4/10 – Médiocre

Jamil

Voyage de couple
Points faibles : Service et personnel
The morning front desk person was rude...she spoke to paying customers as if they owed her something..I asked for a late checkout anc she called and harassed me and told me she was charging me for a late checkout. She called the police on a customer because she wanted asked for a receipt....she told her to get out and raised her voice at her.
Séjour de 4 nuits en mars 2024
Manager a répondu le 25 mars 2024
Dear Jamil,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 – Terrible

Destiny

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Upon arrival the young lady that checked me in was so nice & sweet. We get in the room an it was giving motel!!! No cover no heat carpet was dirty box spring was dirty blinds was dirty hot tub didnt work. I will never book again. They did offer a full refund so that was a plus
Séjour de 1 nuit en mars 2024
Manager a répondu le 25 mars 2024
Dear Destiny,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 – Bien

Miriam

Séjour de 2 nuits en mars 2024
Manager a répondu le 22 mars 2024
Dear Miriam,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 – Acceptable

Destiny

Voyage de couple
Points faibles : Service et personnel, commodités
Thumbs up
Séjour de 1 nuit en mars 2024
Manager a répondu le 20 mars 2024
Dear Destiny,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

8/10 – Bien

David

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Great hotel , Very clean. However they need to get decent staff. I was racially profiled and it was unfair. I even videotape the guy
Séjour de 1 nuit en mars 2024
Manager a répondu le 19 mars 2024
Dear David,Thank you for taking the time to share your experience. We're so happy to hear that your recent visit was up to your expectations and your happy with our services and amenities. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033 USa.Best regards,

6/10 – Acceptable

Mark

Voyage de couple
average
Séjour de 3 nuits en mars 2024
Manager a répondu le 20 mars 2024
Dear Mark,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 – Terrible

Vontae

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very noisy
Séjour de 1 nuit en mars 2024
Manager a répondu le 18 mars 2024
Dear Vontae,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfields Michigan 48033..Best regards,

8/10 – Bien

Jeremy

Points forts : Propreté
Séjour de 1 nuit en février 2024
Manager a répondu le 19 mars 2024
Dear Jeremy,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 – Terrible

Gershon

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Every day I had to get my room key rescanned because it would stop working. Never got room service for a whole week. Water spots in the ceiling in the room. The breakfast you wouldn’t feed to a dog. Then you are not allowed to take the food back to your room to eat.
Séjour de 4 nuits en mars 2024
Manager a répondu le 19 mars 2024
Dear Gershon,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

8/10 – Bien

Zailyn

Séjour de 1 nuit en mars 2024
Manager a répondu le 4 avr. 2024
Dear Zailyn,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 – Excellent

Miassa

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mars 2024
Manager a répondu le 19 mars 2024
Dear Milassa,Thank you for taking the time to share your experience. We're Happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

6/10 – Acceptable

John, Grayslake

Voyage d’affaires
Points forts : Propreté, service et personnel
Overall not as impressed as the last time I stayed there
Séjour de 1 nuit en mars 2024
Manager a répondu le 15 mars 2024
Dear John,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

10/10 – Excellent

Amir Al

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Manager a répondu le 5 mars 2024
Dear Amir Al,Thank you for taking the time to share your experience. We're Happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

6/10 – Acceptable

Glen

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
The room was dirty and the Ac/heat in the room was obnoxiously loud.
Séjour de 1 nuit en février 2024
Manager a répondu le 5 mars 2024
Dear Glen,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

8/10 – Bien

DC

Voyage de couple
Points forts : Propreté
I had to wait an hour zz cuz the room wasn’t ready
Séjour de 1 nuit en février 2024
Manager a répondu le 5 mars 2024
Dear DC,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 – Acceptable

Drew

Voyage d’affaires
Points faibles : Commodités, état et installations de l’hébergement
The bed was deplorable
Séjour de 1 nuit en février 2024
Manager a répondu le 5 mars 2024
Dear Drew,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 – Terrible

Erin

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place was absolutely disgusting. Water stains and damage, nasty and stained mattresses, cigarette burns on counters and the beds, smelled, water bubbling up in the sink when you flush the toilet, rude customer service that still charged my card even though I was in the room for less than 10 minutes before leaving because I felt so unsafe and grossed out. I would leave 0 stars if I could!
Manager a répondu le 5 mars 2024
Dear Erin,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 – Terrible

Dale

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bad for a suburban area
Had a long drive was very tired 10min wait before checking in the room tub and toilet was very dirty had to go all the way back downstairs to show the guy at the front desk he then assigned us to another room where paint or something was falling from the ceiling without accommodating us at all.
Séjour de 1 nuit en février 2024
Manager a répondu le 5 mars 2024
Dear Dale,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield, Michigan 48033.Best regards,

2/10 – Terrible

Noel

Points faibles : État et installations de l’hébergement
Dirty
Séjour de 2 nuits en janvier 2024
Manager a répondu le 5 mars 2024
Dear Noel,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 – Bien

Lisa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was clean and affordable.
Séjour de 1 nuit en décembre 2023
Manager a répondu le 5 mars 2024
Dear Lisa,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 – Acceptable

Myles

Points forts : Propreté
Séjour de 1 nuit en février 2024
Manager a répondu le 5 mars 2024
Dear Myles,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 – Acceptable

Octavio

Voyage en famille
Very old hotel but, Honestly I think they are doing the best they can to keep it clean (cleaning crew and front desk). In this type of scenarios you realize is not about the employees but the corporation (CHOISE HOTELS) that don’t give a rats tale to update the infrastructure!
Séjour de 1 nuit en février 2024
Manager a répondu le 15 févr. 2024
Dear Octavio,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,[Team members]"

2/10 – Terrible

Jeffery

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en janvier 2024
Manager a répondu le 15 févr. 2024
Dear Jeffery,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield Michigan 48033.Best regards,[Team members]"

6/10 – Acceptable

ashley

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Needs a new roof and stop doing patch jobs next to change them nasty molded ceiling towels
Séjour de 3 nuits en janvier 2024
Manager a répondu le 15 févr. 2024
Dear Ashley,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield Michigan 48033Best regards,

8/10 – Bien

Nea

Points forts : Propreté, service et personnel
Séjour de 1 nuit en janvier 2024
Manager a répondu le 15 févr. 2024
Dear Nea,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033. Best regards,

6/10 – Acceptable

Peter

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en janvier 2024
Manager a répondu le 15 févr. 2024
Dear Peter,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,[Team members]"Dear [Reviewer],Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at [contact information] so we can discuss your experience further.As a token of our apology, we would like to offer you [solution, such as a refund or a discount on future services]. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing [company name].Best regards,

10/10 – Excellent

Jose de Jesus

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very good
Séjour de 8 nuits en janvier 2024
Manager a répondu le 15 févr. 2024
Dear Jose de Jesus,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 – Bien

DC

Séjour de 1 nuit en janvier 2024
Manager a répondu le 15 févr. 2024
Dear DC,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Points faibles : État et installations de l’hébergement
Outdated
There was a power outage in my area of town. I chose this hotel because of the convenience and the price. The check- in process went smoothly. My room was outdated, it wasn’t vacuumed thoroughly, and it needed to be dusted. The mini-fridge was unclean and so was the microwave. The air was cold. I had to call the front desk to complain about the problem
Séjour de 1 nuit en janvier 2024
Manager a répondu le 15 févr. 2024
Dear Reader,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 – Acceptable

Alena, Detroit

Voyage de couple
Points forts : Propreté, commodités
Séjour de 1 nuit en janvier 2024
Manager a répondu le 15 févr. 2024
Dear Alena,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,