Piscine extérieure

The Leela Ambience Convention Hotel Delhi  – Avis

5 out of 5
The Leela Ambience Convention Hotel Delhi
1 CBD, Maharaja Surajmal Road, Near Yamuma Sports Complex, New Delhi

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 229 avis sur 329." "
Note de 8 – Bien, d’après 62 avis sur 329." "
Note de 6 – Acceptable, d’après 15 avis sur 329." "
Note de 4 – Médiocre, d’après 7 avis sur 329." "
Note de 2 – Terrible, d’après 16 avis sur 329." "

9,4/10

Propreté

9,2/10

Service et personnel

9,4/10

Commodités

9,2/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

JEAN LOUIS

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
somptueux hôtel moderne malheureusement situé en banlieue de New Delhi mais qui nous parfaitement convenu quand on a un chauffeur et un guide à disposition.
Séjour de 1 nuit en mai 2024
Aagman Baury General Manager a répondu le 23 mai 2024
Dear Mr. Louis,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Amina

Séjour de 1 nuit en décembre 2023
Aagman Baury General Manager a répondu le 30 déc. 2023
Dear Ms. El Madani,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Sherefedin Detamo

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2023
Aagman Baury General Manager a répondu le 18 sept. 2023
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

8/10 – Bien

emmanuel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bel hôtel pas excessif
Très bel hôtel, chambre spacieuse et bien agencée, la baignoire est superbe. Personnel vraiment au top, sécurité de haut niveau. Seul problème, la piscine elle est toute la journée à l'ombre...
Séjour de 2 nuits en novembre 2017
Ashish Kumar Rai a répondu le 12 nov. 2019
Dear Guest, Thank you for reviewing us. We immensely value your patronage and cannot wait to welcome you back in the near future. Yours sincerely, Ashish Kumar Rai General Manager

6/10 – Acceptable

Voyageur vérifié

Points forts : Confort de la chambre
Points faibles : Propreté
Not anymore what it used to be
I was staying in this hotel previously. But in few month, quality of management is not the one of a 5 star: Shower not really clean, toiletries missing you have to claim about, external pool dirty, need to wait for 5-10 minutes to get an espresso at breakfast...
Ashish Kumar Rai a répondu le 12 nov. 2019
Dear Guest, Thank you for reviewing us on the Hotel.com. We are very sorry to hear about your experience during your stay with us was not up to your satisfaction. Your feedback is important to us and we can assure you all steps are being taken so that this does not happen again. I sincerely hope you will give us an opportunity to serve you better. We look forward to welcoming you back and it is our commitment to provide you with our signature Leela experience on your next stay or visit to our hotel. Yours sincerely, Ashish Kumar Rai General Manager

10/10 – Excellent

Mahalakshmi

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely property, very clean and pleasant staff
Séjour de 1 nuit en avril 2024
Aagman Baury General Manager a répondu le 20 mai 2024
Dear Ms. Velayutham,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Aroena

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Al het personeel is zo dienstig! Ze zijn er op gericht om het je naar de zin te maken. Mooi hotel met grote , schone kamers. Welkomst drank, verse fruit en rode rozen op de kamer, geweldig ontbijt!! Alleen is er weinig te beleven in de buurt. Het hotel ligt een beetje buiten de stad.
Séjour de 2 nuits en mai 2024
Aagman Baury General Manager a répondu le 23 mai 2024
Dear Guest,I hope this message finds you well. First and foremost, I want to express our heartfelt gratitude for choosing to stay with us. We truly appreciate your decision to make us a part of your recent visit with us .We are delighted to hear that you had a very good stay with us, and we sincerely thank you for taking the time to share your feedback. It is our utmost priority to ensure that every guest enjoys their time at our hotel, and your positive comments are a testament to our dedication to providing exceptional service and comfortable accommodation.I also noticed that you mentioned in your feedback that the hotel's location was far from the city center than you anticipated. We understand that location preferences can vary from guest to guest, and we apologize if our location did not meet your expectations in this regard. Your feedback is invaluable to us, and it helps us continually improve our offerings.Wishing you safe and pleasant travels wherever your journeys take you next.Warm regards,Aagman BauryGeneral Manager

8/10 – Bien

Vaheeda

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Sehr sauber und ruhig. Personal waren nicht so hilfreiche.
Séjour de 2 nuits en avril 2024
Aagman Baury General Manager a répondu le 23 mai 2024
Dear Ms. Kunnath,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. Please accept sincere apologies for the inconveniences you encountered due to team attitude. Rest assured, that the service deficiencies you experienced will be corrected. I really appreciate you sharing your feedback for us to improve. Thank you again!Best regardsAagman BauryGeneral Manager

4/10 – Médiocre

SANJEEV

Séjour de 2 nuits en avril 2024

8/10 – Bien

Cecil

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were amazing. It is a little bit too far from town with little else in the immediate area.
Séjour de 2 nuits en avril 2024
Aagman Baury General Manager a répondu le 2 mai 2024
Dear Ms. D'Souza,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Shivangi

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff are extremely professional and helpful. Location is ideal- drivable distance. Room was clean and we felt at home.
Séjour de 6 nuits en mars 2024
Aagman Baury General Manager a répondu le 8 avr. 2024
Dear Ms. Gurung,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!I am glad to note that you had a memorable stay with us.We are committed to provide warm and efficient services to our guest, so we can exceed guest’s expectation - your kind appreciation and acknowledgement about team Leela is our greatest reward. They are happy to hear about their recommendations.The team at Leela Ambience Convention Hotel looks forward to welcome you back on your next visit Warm RegardsAagman BauryGeneral Manager

10/10 – Excellent

Ranbir

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was clean, staff were friendly but the location of the hotel was a bit further out than and took time to reach attractions.
Séjour de 3 nuits en mars 2024
Aagman Baury General Manager a répondu le 8 avr. 2024
Dear Ms. Mahal,,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!Your feedback is very important to us, and we appreciate you taking the time to share it with us. It is our goal to provide all our guests with an exceptional experience, and your comments are a testament to the hard work and dedication of our team.Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back again soon.Warm regardsAagman BauryGeneral Manager

2/10 – Terrible

Sukriti

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Imagine staying in @TheLeelaHotels for luxury , and you have two people enter your room without knocking twice, bathtub leaking dirty water and the staff doing nothing about it at all.
Séjour de 1 nuit en mars 2024
Aagman Baury General Manager a répondu le 2 avr. 2024
Dear Ms. Malhotra,Greetings from The Leela Ambience Convention Hotel, Delhi!I am writing to extend my heartfelt apologies for the disappointing stay experience you encountered during your recent visit to The Leela Ambience Convention Hotel, Delhi. We deeply regret that the stay experience did not meet your expectations. Please be assured that we value your feedback, and we have taken immediate steps to address this issue.We have re looked into our process’s and taken up strongly with the concerned team member to ensure that there will be no repetitions of such a nature in the future. Please accept my sincere apologies for the inconvenience you were caused in this regard. As a small gesture from our side, we would like to offer you Premium Room along with two complimentary buffet at our multi cuisine restaurant Cafe Knosh whenever you plan to stay with us at Leela. I sincerely hope that you treat the last experience as an aberration, and it would not mar your overall impression of the hotel. We request an opportunity to regain your trust in us. We look forward to the pleasure of welcoming you back to the Leela Ambience Convention Hotel, Delhi. Warm regardsAagman BauryGeneral Manager

10/10 – Excellent

RANVEER, FREMONT

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent property with excellent staff and the food was delicious.
Séjour de 1 nuit en mars 2024
Aagman Baury General Manager a répondu le 2 avr. 2024
Dear Mr. Verma,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Nawab

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fabulous and Fantastic
Séjour de 1 nuit en mars 2024
Aagman Baury General Manager a répondu le 2 avr. 2024
Dear Mr. Mangat,,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 – Excellent

Chandan, Bellerose

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about this hotel was great! Priyank provided exceptional service at the breakfast. This hotel is a little distant from the city center and airport, but it was a memorable hotel for my family in our trip to India (and we stayed at the Taj Palace in Mumbai). My only complaint is that we did not receive any VIP Access benefit as advertised in Expedia, including perks or a room upgrade.
Séjour de 3 nuits en février 2024
Aagman Baury General Manager a répondu le 2 avr. 2024
Dear Mr. Prithiani,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 – Excellent

OSCAR, London

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved staying in this hotel, facilities were great, my free room upgrade was fantastic, amazing breakfast and dinner buffets, value for money. Staff were incredibly friendly, polite and professional. I got sick during my last 2 days, staff were very helpful, calling the doctor, bringing medicines, checking me around all the time, it was like a family looking after you, I thank everyone involved for that. The only downside was the surroundings but I don't think there is a place in Delhi with too much difference.
Séjour de 4 nuits en mars 2024
Aagman Baury General Manager a répondu le 2 avr. 2024
Dear Mr. Gaitan,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

8/10 – Bien

Kristine

Points forts : Propreté, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en mars 2024
Aagman Baury General Manager a répondu le 2 avr. 2024
Dear Ms. Leiphart,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 – Excellent

Ravina

Séjour de 3 nuits en mars 2024
Aagman Baury General Manager a répondu le 12 avr. 2024
Dear Ms. Biring,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

6/10 – Acceptable

rajesh

Séjour de 1 nuit en mars 2024

10/10 – Excellent

abdulelah

Séjour de 2 nuits en mars 2024
Aagman Baury General Manager a répondu le 8 avr. 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Anup kumar

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
Aagman Baury General Manager a répondu le 8 avr. 2024
Dear Mr. Kumar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

6/10 – Acceptable

Shalina

Points forts : Service et personnel
Séjour de 2 nuits en mars 2024
Aagman Baury General Manager a répondu le 19 mars 2024
Dear Ms. Jhalani,I am concerned to read your rating for our hotel and tried to reach you on your phone,but the calls went unanswered . We sent a message requesting a convenient time to connect.May I kindly request you to let me know a good time to connect as I would like to find out more about the service received during your visit. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression and on behalf of the team, I sincerely request you to view this experience in isolation.I sincerely hope you will again give us another opportunity to make amends and reaffirm your faith in The Leela Ambience Convention Hotel Delhi.I remain at your disposal always and please do not hesitate to reach out to me for any assistance at the hotel.Kind Regards,Aagman BauryGeneral Manager.

10/10 – Excellent

Nitin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great fr8wndly.servuce, clean and upscale
Séjour de 4 nuits en mars 2024
Aagman Baury General Manager a répondu le 17 mars 2024
Dear Mr. Panchal,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Mark, wooburn green

Points forts : Propreté, commodités et état et installations de l’hébergement.
Excellent all round.
Séjour de 3 nuits en mars 2024
Aagman Baury General Manager a répondu le 13 mars 2024
Dear Mr. Mark,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

10/10 – Excellent

Simblejeet

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing hospitality shown by Staff. It was an amazing experience.
Séjour de 2 nuits en mars 2024
Aagman Baury General Manager a répondu le 13 mars 2024
Dear Ms. Kaur,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Arvind

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful interiors. Beautiful bathtub.
Séjour de 1 nuit en mars 2024
Aagman Baury General Manager a répondu le 8 mars 2024
Dear Mr. Singh,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Adaisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Me encanta el Leela! La comida es exquisita y el servicio impecable.
Séjour de 2 nuits en mars 2024
Aagman Baury General Manager a répondu le 8 mars 2024
Dear Ms. Bonilla,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

8/10 – Bien

Nitin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024
Aagman Baury General Manager a répondu le 8 mars 2024
Dear Mr. Kolhar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Shiraz

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ace service
Excellent service, cleanliness, and location
Séjour de 2 nuits en février 2024
Aagman Baury General Manager a répondu le 7 mars 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Satiskumar

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent staff
Séjour de 6 nuits en février 2024
Aagman Baury General Manager a répondu le 27 févr. 2024
Dear Mr. Kumar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

4/10 – Médiocre

Venkatesh Goud

Séjour de 2 nuits en février 2024

10/10 – Excellent

Mansour

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s a nice place, but a little bit far from the city center.
Séjour de 2 nuits en février 2024
Aagman Baury General Manager a répondu le 20 févr. 2024
Dear Mr. Alsharidah,Greetings from The Leela Ambience Convention Hotel, Delhi.On behalf of all of us here, we would like to thank you for your kind feedback. We wanted to take a moment to express our heartfelt gratitude for choosing to stay with us.However, we were concerned to learn that you found the hotel's location inconvenient for your needs. We understand that location plays a key role in choosing a hotel.While we cannot change our location, we hope you still had an enjoyable stay overall. I hope you will not allow them to forever mar your impression of our hotel.Once again, thank you for choosing us. We hope to have the privilege of hosting you again in the future and providing you with another exceptional experience.Warm regards,Aagman BauryGeneral Manager

10/10 – Excellent

joel

Perfect.
Séjour de 2 nuits en février 2024
Aagman Baury General Manager a répondu le 20 févr. 2024
Dear Mr.Dumas,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Pavan

Séjour de 2 nuits en février 2024
Aagman Baury General Manager a répondu le 22 mars 2024
Dear Mr. Singh,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

8/10 – Bien

Satvinder

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay here. The staff go above and beyond. Whole heartedly recommend this hotel. Only issue is that it is a distance from most sights. As the traffic is unbelievably bad in Delhi, it takes over an hour to get anywhere.
Séjour de 5 nuits en février 2024
Aagman Baury General Manager a répondu le 20 févr. 2024
Dear Mr. More,Greetings from The Leela Ambience Convention Hotel, Delhi.On behalf of all of us here, we would like to thank you for your kind feedback. We wanted to take a moment to express our heartfelt gratitude for choosing to stay with us.However, we were concerned to learn that you found the hotel's location inconvenient for your needs. We understand that location plays a key role in choosing a hotel.While we cannot change our location, we hope you still had an enjoyable stay overall. I hope you will not allow them to forever mar your impression of our hotel.Once again, thank you for choosing us. We hope to have the privilege of hosting you again in the future and providing you with another exceptional experience.Warm regards,Aagman BauryGeneral Manager

10/10 – Excellent

Sudeep

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 1 nuit en février 2024
Aagman Baury General Manager a répondu le 20 févr. 2024
Dear Ms. Kaur,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

2/10 – Terrible

Parminder

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They always try to charge more for anything they can find. If you are booking online, it’s cheaper. If you want to add anything they will charge 3 times more. My bathroom floor had hair all over it. The room smells weird. The furniture is old and scratchy.
Séjour de 1 nuit en février 2024
Aagman Baury General Manager a répondu le 20 févr. 2024
Dear Ms. Kaur,Greetings from the Leela Ambience Convention Hotel!At the onset, we would like to thank for taking the time to share your experience with us. Unfortunately, we have fallen short of exceeding your expectations with regards to your stay at the hotel. Please accept sincere apologies for some of the inconveniences you encountered. Rest assured, that the service deficiencies you experienced will be corrected. I really appreciate you sharing your feedback for us to improve. Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Lina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service. The place was super clean and the dining options were great. We had the buffet breakfast and dinner and it was amazing.The spa in the hotel is also great. Would definitely stay again.
Séjour de 5 nuits en février 2024
Aagman Baury General Manager a répondu le 20 févr. 2024
Dear Ms. Patel,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Ram

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the property and staff. The area was inconvenient and noisy when we were there. Probably might be better at a later time due to construction completions and lower noise levels.
Séjour de 5 nuits en décembre 2023
Aagman Baury General Manager a répondu le 20 févr. 2024
Dear Mr. Ram,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. However, we were deeply disappointed to learn that your you got disrupted due to unexpected maintenance work. We sincerely apologize for this inconvenience and the impact it had on your stay.We assure you that we prioritize minimizing disruption for our guests during any necessary maintenance, and we regret that on this occasion, we fell short of your expectations. I hope you will not allow them to forever mar your impression of our hotel.Thank you for choosing to stay at our hotels and for your continued support. My team and I look forward to welcoming you back to the hotel.Warm regards,Aagman BauryGeneral Manager

10/10 – Excellent

Rubina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Outstanding staff services and presence. The staff at reception, dining room and at arrival were all amazing. Thoroughly enjoyed the fitness centre. Beautiful rooms. The musicians on Sunday and Monday in the Dilli Indian restaurant was an added bonus. Excellent stay. No complaints. Staff always at your service.
Séjour de 2 nuits en janvier 2024
Aagman Baury General Manager a répondu le 21 févr. 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Anshul, Houston

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent room and very helpful staff
Séjour de 3 nuits en décembre 2023
Aagman Baury General Manager a répondu le 21 févr. 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Ivaldo

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente hotel!
Séjour de 1 nuit en janvier 2024
Aagman Baury General Manager a répondu le 21 févr. 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!Your feedback is very important to us, and we appreciate you taking the time to share it with us. It is our goal to provide all our guests with an exceptional experience, and your comments are a testament to the hard work and dedication of our team.Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back again soon.Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Magreth

Séjour de 4 nuits en janvier 2024
Aagman Baury General Manager a répondu le 2 avr. 2024
Dear Guest,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

10/10 – Excellent

Denny

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en janvier 2024
Aagman Baury General Manager a répondu le 21 févr. 2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Aagman Baury General Manager a répondu le 21 févr. 2024
Dear Mr. Sayani,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 – Excellent

Lina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
Aagman Baury General Manager a répondu le 19 janv. 2024
Dear Ms. Patel,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

8/10 – Bien

Mohsen

Séjour de 2 nuits en janvier 2024
Aagman Baury General Manager a répondu le 20 janv. 2024
Dear Mr. Samadian,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

6/10 – Acceptable

Kiran

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Bhavisha

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hospitality especially from the club lounge manager Avni. She provided us with exceptional service and took care of many of our needs. She was extremely polite and very knowledgeable and went out of the way to provide great service. Also the other staff were really great and also the chef he went out of the way to make us a dish which was not on the menu.
Séjour de 6 nuits en décembre 2023
Aagman Baury General Manager a répondu le 12 janv. 2024
Dear Ms. Chawda,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!I am glad to note that you had a memorable stay with us.We are committed to provide warm and efficient services to our guest, so we can exceed guest’s expectation - your kind appreciation and acknowledgement about Avni and team is our greatest reward. They are happy to hear about their recommendations.The team at Leela Ambience Convention Hotel looks forward to welcome you back on your next visit Warm RegardsAagman BauryGeneral Manager