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Best Western Aku Tiki Inn – Avis

2.5 out of 5
Best Western Aku Tiki Inn
2225 S Atlantic Ave, Daytona Beach Shores, FL

Avis

7,8

Bien

Note de 10 – Excellent, d’après 430 avis sur 1005." "
Note de 8 – Bien, d’après 283 avis sur 1005." "
Note de 6 – Acceptable, d’après 119 avis sur 1005." "
Note de 4 – Médiocre, d’après 86 avis sur 1005." "
Note de 2 – Terrible, d’après 87 avis sur 1005." "

7,8/10

Propreté

8,4/10

Service et personnel

7,8/10

Commodités

7,6/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 – Excellent

mathilde

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parfait Bien équipé Piscine chauffée
Séjour de 1 nuit en mars 2023
Sophia CSR a répondu le 4 mars 2023
Hi Mathilde,Thanks a million for posting such a fascinating note about our facilities and services. We are so inspired to see your great review post your stay. We promise to remain committed to our hard work to provide every guest with marvelous accommodations.

8/10 – Bien

Monique

Voyage de couple
Points forts : Propreté, service et personnel
La piscine extérieure chauffée est fabuleuse!
Séjour de 1 nuit en janvier 2023
Sophia CSR a répondu le 3 févr. 2023
Hi Monique,It is a delight to hear back from you regarding your recent stay with us - it's nice that you had a good overall impression of your visit. It's wonderful to hear that you found the accommodation clean and comfortable. We are happy to read that you will revisit us, and we look forward to having you back many more times in the future.

8/10 – Bien

Sylvain

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
L'emplacement est idéal, la vue y est fantastique, et ils étaient un des seuls de la ville ayant une piscine encore en état après l'ouragan de l'automne, par contre l'intérieur des chambres à un très sérieux besoin de rénovation : de la rouille aux raccords du bain, une salle de bain n'ayant à peu près pas d'aération, des tapis datant de trop d'année, mais c'était quand même très propre...
Sophia CSR a répondu le 4 janv. 2023
Hi Sylvain,It is always a pleasure to receive positive feedback. I am particularly pleased that you found it. I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.

2/10 – Terrible

Driss

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sale et même très très sale! Tapis avec des tâches de sang, sale de bain dégoûtante, piscine aussi sale. Vieux meubles qui tombe en morceaux et mauvaise qualité d’air
Séjour de 1 nuit en août 2022
Sophia CSR a répondu le 4 août 2022
Hi Driss, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. The moment we read our guest's review we pass on the note to the concerned department and starts working on it. Though we follow several procedures for cleanliness we will put extra effort and inspect each area thoroughly.

10/10 – Excellent

Richard

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2021
Sophia CSR a répondu le 4 janv. 2022
Hi Richard, Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. We always welcome our guest's ideas and suggestions.  We always assure you the best of our services.

8/10 – Bien

Michel

Voyage de couple
Points forts : Propreté, service et personnel
Bon emplacement. Proprete ok. Wifi indisponible par periode mais corrigé assez rapidement.
Séjour de 1 nuit en novembre 2021
Sophia CSR a répondu le 22 nov. 2021
Mr Michel, We would like to thank you for taking the time to leave this very nice review about our hotel. Guest satisfaction is our ultimate reward and you have delighted us. Awaiting the pleasure to welcome you back to our hotel.

10/10 – Excellent

michel

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Vacances au soleil
Plage et piscine à 27 degrés des 8 h du matin Très agréable
Séjour de 3 nuits en novembre 2020
Shamila, Assistant General Manager a répondu le 13 déc. 2020
Dear guest, Thank you for reviewing the Best Western Aku Tiki Inn, Daytona Beach Shores. We appreciate your feedback and hope to see you in the future when you are back in the area. Shamila M, Assistant General Manager.

2/10 – Terrible

Cynthia

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Showed up to the property and had no room ready for check in. No idea of when the room would be ready. Front desk staff incredibly rude to myself and other guests checking in. Front desk “Gwen” kept stating well it’s not our fault we had 60 check outs last night. Went ahead and cancelled reservations and went elsewhere.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Karey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Anna

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
The hotel has everything you need on vacation
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Myrtis

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was so nice and professional.
Séjour de 3 nuits en mai 2024

8/10 – Bien

Jeffrey, Bushnell

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great refurbished property,easy beach access,nice pool
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Daniel, Griswold

Points forts : Propreté, service et personnel
Great hotel right on the water. They are still recovering from a hurricane in 2022. Can’t beat the price
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Christine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were so kind. The rooms were clean and comfortable. I would definitely recommend.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Ryan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent newly renovated rooms. Bathrooms are a little tight but thats the only draw back. Large pool and bar facilities are a huge boon. Room balconies facing the beach are breathtaking. Minor construction still happening due to the hurricane damage but other than that utter perfection.
Séjour de 7 nuits en mai 2024

10/10 – Excellent

Richard

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Ask the housekeeping for couple of towels had to ask him four times before I had to call the manager
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Kevin

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel took a beating from a hurricane in 2022, but they have really built it back up nicely. There’s still some work to do, but overall they have done a nice job. The private beach entrance is awesome. They had a dj poolside on Saturday, which was super cool. The tiki bar outside is very cool, and every member of the staff is very friendly and helpful.
Séjour de 2 nuits en mai 2024

2/10 – Terrible

Mykayla

Points faibles : Propreté
Séjour de 6 nuits en mai 2024
Charles a répondu le 17 mai 2024
Dear Mykayla,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 386-252-9631.Sincerely,Charles MunsonAssistant General ManagerBest Western Aku Tiki Inn

10/10 – Excellent

Litika

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Remodel is nice
Séjour de 1 nuit en mai 2024

8/10 – Bien

Joshua

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the new renovations
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Cindy

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The hotel has been remodeled and information was provided prior to the stay around the limitations of the hotel overall. When I arrived most of the items from the email seemed in working order and the room was clean and nice. The balconies are situated on an angle so my ocean view was only a partial ocean view. The air conditioning in the room worked well to keep the air temp comfortable but there was so much humidity in the room that everything felt wet; including the bedding and the floors both carpeted and tiled. There was a portable dehumidifier in the room as well but it did not appear to be beneficial from what I could tell. Also, there were two spiders in my room. One was pretty big and thankfully scurried out on to the patio when I opened the door. Beyond that I did not take advantage of the pool area or on site restaurant. I mainly only slept in my room and was not on the property any other time during my stay.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Roldan

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
They wanted to charge me $50 dollars for getting there an hour early and the room was ready. If the room so already ready and it's not an inconvenience to the staff and i already paid for the day why not let us check in.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Vicente

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
La estadía fue excelente, solo cuando fuimos al desayuno, una joven que atiende cómo mesera, obtuvimos una mala experiencia fue racista y poco cordial, porque estaba sola y mucha gente. La joven mesera que me tildo de hispano y me trató con despotismo. Llegamos antes de las 11.00 am que era el desayuno y a las 11.00 no podíamos tomar café ni jugos. Yo le expliqué que nosotros llegamos a las 10.20 am y nos sirvieron casi a las 11.00 am y nos dijo cuando nos sirvió que ya estaba todo cerrado. Un momento muy malo Por parte de la empleada. The stay was excellent, only when we went to breakfast, a young woman who served as a waitress, we had a bad experience, was racist and unfriendly, because she was alone and there were many people. The young waitress who called me Hispanic and treated me with despotism. We arrived before 11:00 am when it was breakfast and at 11:00 we couldn't have coffee or juices. I explained to her that we arrived at 10:20 am and they served us almost at 11:00 am and she told us when she served us that everything was already closed. A very bad moment On the part of the employee.
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Rafal

Séjour de 3 nuits en avril 2024

10/10 – Excellent

Miranda

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved
Séjour de 3 nuits en février 2024

8/10 – Bien

Shayla

Voyage en famille avec de jeunes enfants, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff, everyone was so nice! I meet a lot of new people and most of them have stayed multiple times! I will definitely stay again!
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Sharon

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Anna, Centerburg

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
We've stayed at this property for years- good value.
Séjour de 6 nuits en avril 2024

10/10 – Excellent

Alan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Jenna

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Unfortunately we had to request a refund. But Expedia took care of us.
Séjour de 1 nuit en avril 2024
Shamila a répondu le 24 avr. 2024
Dear Jenna,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Shamila MohomedGeneral ManagerBest Western Aku Tiki Inn

2/10 – Terrible

Jennifer

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I did not say the property.I cannot Check-in until 5 PM I just came from a 13 hour flight.I had a room that I had to push the door open like I was swat team and I cut my toe very deep from the door on top of that. They put me right in the middle of the pool, where all the people were without music that did not shut off until 10 PM I had left the room within 30 minubecause I was so aggravated. They could not give me a no room because they told me that they were sold out. Please someone get back with me for a credit. I did not stay there that night. And I've been trying to get ahold of somebody but it. Having a hard time in my phone was dead.
Séjour de 1 nuit en avril 2024
Charles a répondu le 24 avr. 2024
Dear Jennifer,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 386-252-9631.Sincerely,Charles MunsonAssistant General ManagerBest Western Aku Tiki Inn

10/10 – Excellent

tammy

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Torey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Gary

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall the room as in good shape and I had a good stay. Only issue is the doors between adjoining rooms have no seal and I could hear everything going on in the next room. Plus the AC in the room is extremely loud
Séjour de 3 nuits en mars 2024

8/10 – Bien

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
They seem to be doing renovations so the room and bathroom looked relatively new. The outside of the building had a dumpster that was full and there was some junk around where you would enter the beach by the pool. So overall it was ok to good. The front desk person was by herself and the hotel was fully booked, she did the best she could. We ate in the tiki bar, the staff were fine, had pizza, it was average. Went for a long walk on the beach which was very nice gor walking.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Amy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay!! Have been eye-balling this hotel for years, finally made it to Daytona Bch. Was very worried after booking when I recvd an auto-notice from BW that there was no beach access among other things. That is old info. While this hotel is undergoing major renovation, it did not affect our stay. Hallways/corridors were freshly redone and beautiful. Room was great. Balcony was a must and those on south wal all shsre great view of both pool and ocean. Path to ocean is open and new sidewalk/rinse shower were being installed while there. Only maintenance still needing to he done (that I could detect) was new sod need in green spaces and shuffleboard/cornhole needed an overhaul. Otherwise, fantastic.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Mikayla

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our stay was amazing, everyone at the front desk was great! We got moved to an oceanfront room upon arrival that was beyond amazing. Room was great, being so close to the beach was awesome, kids had a blast. It was nice being a little more south of the boardwalk definitely a little more quiet which was nice. I don’t have one bad thing to say about this place or its staff. Would definitely stay again/recommend.
Séjour de 8 nuits en mars 2024

4/10 – Médiocre

Paola

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Nicole a répondu le 12 avr. 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 – Médiocre

yzens

Séjour de 1 nuit en avril 2024

8/10 – Bien

Dillon

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pool and dj were great, room was nice, but shower was very dirty upon arrival. Overall, would stay here again. Love the outdoor atmosphere!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Lydia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Solo en los pasillos del piso 3 había olor a mariguana. Cuando salía del elevador. En un momento sonó la alarma de incendio por varios minutos.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Donna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Would recommend staying at this place
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Nick

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Renovations nearly complete, was placed in a new room. Very clean, everything worked as it should (cable, wifi, fridge, plumbing). No issues, excellent experience.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Cassandra

Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Janice, Sheridan

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in took a long time.Was told I paid thru Expedia. Later was told it wasn't paid.
Séjour de 5 nuits en avril 2024
Nicole a répondu le 11 avr. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 – Excellent

Corlis

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice, hotel staff friendly and knowledgeable. Restaurant food was excellent and fish was fresh. Oceanfront room with balcony was spacious and awesome view. Highly recommend this hotel will definitely be back.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Samantha

Voyage de couple
Points forts : Service et personnel
The hotel itself was in prime location and the front dusk gave us free drink coupons for happy hour each day during our stay, which was cool. The construction made our stay a little bit more difficult even though we were well aware of it before we got there. All in all, would stay there again maybe after the construction is done though.
Séjour de 4 nuits en décembre 2023

8/10 – Bien

Jamie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Check in was super easy and the woman at the front desk (I failed to remember her name) was very kind and helpful. The rest of the staff was also very friendly. All of the maintenance crew was constantly cleaning and updating things but made sure to greet us when we would walk by. The pool was nice but a bit cold for a heated pool. They also did not keep up on pool towels so getting out was very uncomfortable if you didn't bring a towel. We ordered food one afternoon and it was a bit pricey and the steak and cheese was terrible. It was inedible! The tiki bar was opened the last 3 days of our 4 day stay but we did not go there. I did enjoy the music from the tiki bar and around the pool. The room was pretty clean. We did see a giant bug in our bathroom but I'm pretty sure it came from outdoors. Overall we had a nice vacation at a great value. The happy hour tickets with 2 free drinks daily were a nice surprise and our kids had an awesome time.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Jetaime

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024