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DoubleTree by Hilton Dallas - Campbell Centre – Avis

4 out of 5
DoubleTree by Hilton Dallas - Campbell Centre
8250 N Central Expy, Dallas, TX

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 602 avis sur 1009." "
Note de 8 – Bien, d’après 222 avis sur 1009." "
Note de 6 – Acceptable, d’après 80 avis sur 1009." "
Note de 4 – Médiocre, d’après 58 avis sur 1009." "
Note de 2 – Terrible, d’après 47 avis sur 1009." "

9,0/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

matthew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Safe
Séjour de 1 nuit en mai 2024
A Baxter, GM a répondu le 24 mai 2024
Thank you!

8/10 – Bien

Hariharan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was good. Room, service parking breakfast
Séjour de 2 nuits en mai 2024
A Baxter, GM a répondu le 24 mai 2024
Thank you for your nice comments. We hope to see you again soon.

10/10 – Excellent

Christopher

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great room and super comfortable bed. It was a drive to get to the shopping centre restaurants, but lots of choice when you got there. Lots of free parking at the hotel.
Séjour de 1 nuit en mai 2024
A Baxter, GM a répondu le 20 mai 2024
Thanks for your feedback. We are happy you enjoyed your stay and the nearby shopping.

10/10 – Excellent

Sergio

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente todo
Séjour de 2 nuits en mai 2024
A Baxter, GM a répondu le 20 mai 2024
Thank you!

10/10 – Excellent

karen c.

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Centrally located. Spacious room. Friendly courteous staff
Séjour de 3 nuits en mai 2024
A Baxter, GM a répondu le 14 mai 2024
Thank you for your nice comments. We are glad to hear you enjoyed your stay.

10/10 – Excellent

Rusty

Loving my stay!!!
Séjour de 1 nuit en mai 2024
A Baxter, GM a répondu le 14 mai 2024
We are so happy to hear that you're enjoying your visit.

8/10 – Bien

Priya

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024
A Baxter, GM a répondu le 14 mai 2024
Thank you

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved it
Séjour de 3 nuits en mai 2024
A Baxter, GM a répondu le 8 mai 2024
We are happy to see you enjoyed your stay. Thank you for your feedback.

4/10 – Médiocre

Stuart

Points forts : Propreté, service et personnel
Right off the freeway and extremely noisy.
Séjour de 3 nuits en mai 2024
A Baxter, GM a répondu le 7 mai 2024
Thanks for your feedback. We are sorry you didn't enjoy the location of room. We hope that you'll consider visiting again.

6/10 – Acceptable

Andrill

Points forts : Service et personnel
I had to switch rooms at 11:30pm. They really didn’t seem concerned about it. It was a huge inconvenience. The ice machine on my floor was broken. I could hear noise from the room next to me. I could hear them, their tv, the open and close their shades in the morning and at night.
Séjour de 3 nuits en mai 2024
Chris a répondu le 7 mai 2024
Please accept my sincerest apologies for your experience at The Doubletree Dallas Campbell Centre, Our goal is always to provide a wonderful experience for our guests and we fell short on this stay. I will share your feedback with the team to prevent this problem from happening again.

10/10 – Excellent

Rosa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very helpful, friendly and professional. Room was clean and beds were comfortable.
Séjour de 1 nuit en avril 2024
A Baxter a répondu le 30 avr. 2024
Thank you for your feedback. We are happy you enjoyed your visit.

10/10 – Excellent

Priya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
A Baxter a répondu le 26 avr. 2024
Thank you!

6/10 – Acceptable

Patty

Points forts : Service et personnel
I booked this property because it is close to SMU and I thought a dependable brand. The stay was ok but I wouldn’t return. The room was too warm and turning down the temp did not help. The room was dark which I assumed was to hide the fact the room needed updating or maybe cleanliness issues. The towels were like sandpaper.
Séjour de 1 nuit en avril 2024
A Baxter, GM a répondu le 18 avr. 2024
Thank you for your feedback. We always appreciate hearing from our guests. Please accept our apologies for your stay not meeting expectations. We hope you will reconsider and give us another opportunity the next time you are in Dallas.

10/10 – Excellent

Scott

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Will stay again
Séjour de 2 nuits en mars 2024
A Baxter, GM a répondu le 16 avr. 2024
We look forward to having you back.

10/10 – Excellent

Jeffrey

Séjour de 4 nuits en avril 2024
A Baxter a répondu le 30 avr. 2024
Thank you for rating your stay. We appreciate it.

6/10 – Acceptable

Jack, North Merrick

Voyage en famille
Points forts : Propreté
Our room could benefit from better lighting at the door/closet area. We had to turn the light on in the bathroom when using the closet. The bathroom vanity was dated and the shower water pressure was low. The room did have a safe but no microwave. The hotel is mediocre and could benefit from some improvements.
Séjour de 3 nuits en avril 2024
A Baxter, GM a répondu le 10 avr. 2024
Thank you for your feedback. We always appreciate hearing from our guests.

10/10 – Excellent

Kiersten

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient access for business travel around Dallas. Options for food nearby. The staff was friendly and helpful.
Séjour de 3 nuits en avril 2024
A Baxter, GM a répondu le 8 avr. 2024
Thank you for sharing your experience. We are happy you enjoyed your stay.

10/10 – Excellent

Stephanie, Prosper

Voyage d’affaires
Very impressed. My new fav for the area when in town for work
Séjour de 1 nuit en avril 2024
A Baxter, GM a répondu le 8 avr. 2024
Thank you so much for your kind words. We look forward to having you back soon.

8/10 – Bien

Montse

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the proximity to shopping, my only complexing is the bathrooms that could be renovated.
Séjour de 2 nuits en avril 2024
A Baxter, GM a répondu le 8 avr. 2024
Thank you for your feedback.

10/10 – Excellent

Anthony

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good price for condition and location
Séjour de 1 nuit en avril 2024
A Baxter, GM a répondu le 8 avr. 2024
We appreciate your feedback. Please come visit again soon.

10/10 – Excellent

Rose

Séjour de 1 nuit en janvier 2024
A Baxter, GM a répondu le 8 avr. 2024
Thank you!

8/10 – Bien

Nadeline

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location and clean
Séjour de 1 nuit en mars 2024
A Baxter, GM a répondu le 3 avr. 2024
Thank you for sharing your feedback.

8/10 – Bien

Aaron

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
It was a good price for location near top golf and shopping. Ima bit stuffy in the room and hallways.
Séjour de 2 nuits en mars 2024
A Baxter, GM a répondu le 1 avr. 2024
Thank you for your feedback. We hope you'll visit again the next time in our area.

10/10 – Excellent

Ashley

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bed was comfortable! I would stay here again
Séjour de 3 nuits en mars 2024
A Baxter, GM a répondu le 29 mars 2024
Thanks for your feedback. We are happy you enjoyed your stay.

10/10 – Excellent

Ashley

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would stay here again.
Séjour de 1 nuit en mars 2024
A Baxter, GM a répondu le 29 mars 2024
We look forward to seeing you again.

10/10 – Excellent

Mike

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Staff was friendly and attentive to needs. Bed was comfortable and room was quiet. Nice place to stay.
Séjour de 1 nuit en mars 2024
A Baxter, GM a répondu le 28 mars 2024
Thank you for your nice comments. We are glad you enjoyed your stay.

4/10 – Médiocre

Andy

Séjour de 3 nuits en mars 2024
A Baxter, GM a répondu le 18 avr. 2024
Thank you for taking a moment to rate your stay. If you would like to provide any commentary on your stay please feel free to contact the hotel to discuss.

8/10 – Bien

Susan

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed at this hotel because of the proximity to shopping and restaurants while shopping. Liked the availability of garage parking because of threatening severe weather. Disliked the fact that the lamp between the beds didn’t work correctly. The staff was not informed by Expedia that we amended our stay and locked us out of our room. Fortunately a manager was available to check records and reissue new key cards. If we were to stay in the future, I would want to be on a higher floor because of train noise.
Séjour de 2 nuits en mars 2024
A Baxter, GM a répondu le 25 mars 2024
Thank you for your feedback. We are happy to read that you enjoyed your stay and apologize for the issues you experienced.

10/10 – Excellent

Sherri

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Very good location to Northpark shopping and restaurants.
Séjour de 1 nuit en mars 2024
A Baxter, GM a répondu le 18 mars 2024
Thank you for your feedback. We are happy you enjoyed your stay.

10/10 – Excellent

Gilbert

Voyage en famille avec de jeunes enfants
Hotel was clean staff was great and the the 11th floor was beautiful a lot of parking space.
Séjour de 2 nuits en mars 2024
A Baxter, GM a répondu le 12 mars 2024
Thank you for your comments. We are happy to see that you enjoyed your stay. Please visit again when you are in our area.

10/10 – Excellent

Joanna

Elevators were fast 👌
Séjour de 2 nuits en mars 2024
A Baxter, GM a répondu le 12 mars 2024
Thank you for taking the time to comment on your stay. We are thankful you enjoyed our elevators. Please come ride them again soon.

6/10 – Acceptable

Timothy

Voyage d’affaires
Points faibles : État et installations de l’hébergement
For the price the hotel was not up to par, it was old and rundown. Not the caliber of other Double Tree Hiltons. My wife stayed here earlier and had the same thoughts, and she was surprised I stayed here. Never again at the near $300 a night rate.
Séjour de 1 nuit en mars 2024
A Baxter, GM a répondu le 12 mars 2024
Thank you for your feedback. We apologize that your stay did not meet your expectations. If we can ever be of assistance during future trips to Dallas please don't hesitate to let us know.

10/10 – Excellent

Stacy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
A Baxter, GM a répondu le 27 févr. 2024
Thanks for the 10!

6/10 – Acceptable

VENKATESHA

Voyage d’affaires
Points forts : Propreté, service et personnel
Good place, but needs some work. The views from your room can significantly vary depending on the room, and that needs to be made clear prior to booking, so that we can decide if we want to upgrade or not. Hotel room needs some repairs.
Séjour de 2 nuits en février 2024
A Baxter, GM a répondu le 26 févr. 2024
Thank you for your feedback. We hope you will visit again.

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Weekend getaway
The hotel and room were great. The room was well maintained and clean. The friday afternoon traffic was pretty heavy, but that was expected. Friedly staff and a great cozy little bar. The top golf simulator was a plus as well. Will definitely stay again if im in the area.
Séjour de 2 nuits en février 2024
A Baxter, GM a répondu le 26 févr. 2024
Thank you for your feedback. We are thrilled you enjoyed your stay.

10/10 – Excellent

Brila

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing views
Séjour de 2 nuits en février 2024
A Baxter, GM a répondu le 26 févr. 2024
We agree the views are pretty amazing. Please visit again soon when you are in our area.

10/10 – Excellent

Erica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in was easy, staff was helpful, and rooms were nice and clean
Séjour de 1 nuit en février 2024
A Baxter, GM a répondu le 26 févr. 2024
Thank you for your feedback. We are happy you enjoyed your stay.

4/10 – Médiocre

Dayna

Voyage en famille
Points faibles : État et installations de l’hébergement
Family trip for a holiday weekend.
Well, it was pretty disappointing. There wasn't hot water in the morning. The doors don't seal, so we could hear every word from every person who walked through the halls. There was a group of very loud and intoxicated adults who were running, screaming and laughing for over an hour in the hallways and it woke my kids and they were not able to go back to sleep for hours. A wall under the desk fell down and almost smashed my foot. There were no electrical plugs by the beds. Overall, the worst Hilton property I have ever been to. We will not be back.
Séjour de 2 nuits en février 2024
C Curtis, FOM a répondu le 20 févr. 2024
Thank you for taking the time to comment on your stay. We apologize for the issues you experienced in your room. We hope you will give us another opportunity in the future.

8/10 – Bien

Christopher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Anthony a répondu le 19 févr. 2024
Thank you for taking a moment to rate your stay.

4/10 – Médiocre

Geffery

Séjour de 2 nuits en février 2024
A Baxter, GM a répondu le 25 mars 2024
Thank you for taking the time to rate your stay.

2/10 – Terrible

Jon

When we checked into our room, it had barbells, free weights, a stationary bike and half of the floor was dedicated to exercise. It was absolutely not what we had reserved. As a Hilton Honors member, I thought we would be treated better than that. The manager said they had no other rooms for us. We checked out and went to a different hotel!
Séjour de 1 nuit en février 2024
A Baxter, GM a répondu le 19 févr. 2024
Thank you for your feedback. We apologize for not having your preferred room type available when you arrived. We hope you will give us another opportunity in the future.

6/10 – Acceptable

Victoria

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Shower drain was clogged and the tub would fill up while taking a shower. Water didn’t get hot, maintenance said it was a boiler issue and it was fixed but never got hot after it was “fixed”. Everything else was okay but just a very average stay.
Séjour de 1 nuit en février 2024
A Baxter, GM a répondu le 19 févr. 2024
Thank you for taking the time to comment on your stay. We apologize for the issues you experienced in your room. We hope that you will consider us again the next time you are in our area.

10/10 – Excellent

Adam

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
A Baxter, GM a répondu le 19 févr. 2024
It looks like you enjoyed your stay. Please come visit again soon.

10/10 – Excellent

Stephanie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good location for my purposes. The staff was efficient and nice.
Séjour de 1 nuit en février 2024
A Baxter, GM a répondu le 14 févr. 2024
Thanks for the feedback. We are excited that you enjoyed your stay.

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just a lil confusion at check in, but once it was resolved the stay was wonderful.
Séjour de 1 nuit en février 2024
A Baxter, GM a répondu le 12 févr. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 – Excellent

Jasmin M

Séjour de 2 nuits en février 2024
A Baxter, GM a répondu le 25 mars 2024
Thank you for taking the time to rate your stay. We hope you'll visit again.

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy access to the highway.
Séjour de 2 nuits en février 2024
A Baxter, GM a répondu le 12 févr. 2024
Thank you for your feedback.

10/10 – Excellent

Sahil

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay
Séjour de 1 nuit en février 2024
A Baxter, GM a répondu le 12 févr. 2024
Thank you for sharing your feedback. Please visit again soon.

8/10 – Bien

Paige

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was clean and staff were very accommodating. Grab and go items were a bit pricey but overall a great experience at Double Tree.
Séjour de 2 nuits en février 2024
A Baxter, GM a répondu le 12 févr. 2024
We appreciate you commenting on your stay. We hope you'll visit again soon.

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just what we needed
Amazing. Beautiful room and view. Will definitely be back!
Séjour de 1 nuit en février 2024
A Baxter, GM a répondu le 12 févr. 2024
We are happy you enjoyed your stay and hope to see you again.