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Hotel La Casona – Avis

3 out of 5
Hotel La Casona
Miguel Cordero 2124 y Alfonso Cordero, Cuenca, Azuay

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 24 avis sur 42." "
Note de 8 – Bien, d’après 9 avis sur 42." "
Note de 6 – Acceptable, d’après 7 avis sur 42." "
Note de 4 – Médiocre, d’après 1 avis sur 42." "
Note de 2 – Terrible, d’après 1 avis sur 42." "

8,6/10

Propreté

8,8/10

Service et personnel

9,4/10

Commodités

8,2/10

État et installations de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Frances

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
When the staff found out we needed to leave at 6am, they offered breakfast early at 5:45 and made sure the cars were arranged for us to leave.
Séjour de 3 nuits en février 2024

10/10 – Excellent

Sonia

Voyage en famille
Points forts : Commodités
Muy buena ubicación, área muy segura, personal muy amable
Séjour de 1 nuit en février 2024

10/10 – Excellent

Billy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very good
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Martín

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Buena experiencia, muy amables
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Martín Alejandro

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Eugenio

Séjour de 2 nuits en juillet 2023

8/10 – Bien

Donald

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cuenca visit
Excellent and helpful staff. Great location, close to restaurants, bars and shopping. and 15 minute walk to El Centro. The breakfast is very good and staff helpful in special request.
Séjour de 4 nuits en avril 2023

10/10 – Excellent

Guillermo

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Buen lugar bien ubicado

10/10 – Excellent

Jose

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Agradable
Séjour de 1 nuit en mai 2022

8/10 – Bien

HAMILTON

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Staff were extremely friendly and helpful.
Séjour de 10 nuits en mars 2022

10/10 – Excellent

Oscar Raul

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en septembre 2021

10/10 – Excellent

Vicky

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel
We really liked the location. The hotel was clean. Staff was friendly. I just wished the bathtub had worked.
Séjour de 3 nuits en janvier 2020

2/10 – Terrible

Voyageur vérifié

Séjour de 1 nuit en décembre 2019

8/10 – Bien

Luis. A.

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Muy bueno
Séjour de 3 nuits en décembre 2019

10/10 – Excellent

Lloyd

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful villa, lovely rooms in great area
Lovely area, beautiful villa and nice staff
Séjour de 1 nuit en décembre 2018

6/10 – Acceptable

Da Seul

Points forts : Service et personnel, confort de la chambre
좋았습니다

10/10 – Excellent

José Roberto Morales, El Salvador

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente alojamiento, servicio 5 estrellas
super estancia. Lugar acogedor con un servicio insuperable

8/10 – Bien

Ana, UIO

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice location, very close to a supermarket
Close to downtown, beautiful neighborhood. Breakfast was ok, the bread sooo good.

6/10 – Acceptable

ivan, fort pierce, fl

Points forts : Propreté, service et personnel et confort de la chambre.
Nice Hotel, expensive for the services offered
Nice Staff, very expensive for the Services offered

10/10 – Excellent

rodrigo, Sao jose do rio preto

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Recomendavel
Quarto família excelente, com carpete de Madeira e bem limpo. Bem localizado, na parte nova da cidade, a US 1 ou 2 de taxi do centro histórico. O cafe da manha deixa a desejar pela falta de organização na reposição dos itens.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
My stay at Hotel La Casona
The room was okay and very typical for Ecuador. The bathroom was tight but okay. No hot water at all and that was totally unacceptable. The hotel staff were fabulous. As good as it gets anywhere. Most spoke English which was very helpful. Breakfast was very nice also. We met many very nice people at the hotel. I would stay there again only if they fixed the hot water issue.

10/10 – Excellent

Brett, Florida

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice hotel a short distance from everything
Hotel La Casona is a very nice hotel located a short distance from the center of Cuenca. The rooms are very comfortable and clean. The staff is very friendly and willing to assist anyway possible. The hotel feels more like a bed & breakfast. The dining area is warm and inviting.

8/10 – Bien

daniel, bogota

Points forts : Propreté, confort de la chambre
Nice hotelo near the Old City. Well located
The staff is still not too well trained, I only stayed two of three days, and had no nice reply or assistance from the front desk clerk. I still need one day refund. Did not receive a bill nor invoice, I expect that it is not because they wish to keep money not caused. Else, ok.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel

10/10 – Excellent

Joyce, New Braunfels, TX, USA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful experience
Even though there was only one English speaking person at the hotel our every need was met. The breakfast was delicious, the bathroom had been updated and there were plenty of blankets. We slept soundly though we were on the street side of the hotel. We will gladly stay there again

6/10 – Acceptable

Thajauna Miller

Points forts : Service et personnel
Unattractive neighborhood
This hotel is significantly overpriced. I stayed here for five days and then moved to a hotel in the center of town for another seven days (that hotel was 60% cheaper, in a better neighborhood for tourists and the hotel was much nicer). The neighborhood is not inviting though I was told that this is one of the better neighborhoods of Cuenca - it is highly commercial, with no green space, or tourist attractions. My room was on the main street and very noisy - the windows are not double glazed. Hot water is available only in the morning. I used room service 3 different times and the food always arrived cold. Computer/internet access is excellent. All of the staff is friendly and helpful. The morning receptionist is especially helpful and he speaks English very well. I wish that I could rate this hotel higher but the physical plant makes that impossible.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté

10/10 – Excellent

Kathryn, Punta Carnero, Ecuador

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice and Quiet
Was very pleased with Hotel La Casona. It is not close to the Parque de Calderon, however a brief taxi ride and you are among all that is going on! They also have true hot water...not from a 'widow maker' shower! Breakfast was good! Outside sitting area very comfortable! One of the desk clerks recommended we hired a driver, Angel, who speaks fluent English and is very knowledgeable of the area of Cuenca as well as surrounding cities. He took us to the only family left that makes and weaves a lot of different textile (and they are also for sell). From making the yarn, to dyeing it, using material that God has put on this earth....totally and all natural! The mother finishes some of them off by hand! It appears to be crocheted, however she does it with her fingers!!! AMAZED!!! Angel also took us to visit the location where they grow Orchids! I had no idea that it took so long to grow an Orchid! They have several different types! AMAZED!!!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would go back
Reception staff usually spoke English very well. Hotel located close to huge super market and mall with fast food and Tex-Mex restaurants that are familiar to those of us from the USA. Hotel is very close to the center of Cuenca so it's an easy walk to museums, cathedrals, Ecuadorian restaurants and shopping. Very safe feeling neighborhood including a bank with ATM machine very close to hotel.

6/10 – Acceptable

norma, florida

Points faibles : État et installations de l’hébergement

6/10 – Acceptable

Neil, Dallas

Points faibles : Propreté
Good location
The staff is cordial but did not speak English which we understood since we were in their country, not ours. The first room was very small but the following night they moved us upon our request to a great room at no additional cost. They ad great Wi-FI service which only went down once when they lost their power. We were on the second floor and the old wood floors made fr a lot of creaking when walking across them, especially at night. Ths little boutique hotel is beautiful ad as a nice, very reasonable restaurant with good food although a limited menu.

4/10 – Médiocre

tom, fl

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
noise
This is the worst hoiel for noise I ever have stayed at. The guy next door was so nosiy that he wok me up three times. I was so upset <i finally went to the night clerk. The next day they moved me not the offender. Do not rate this above a two star hotel

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Don, Carson City, NV

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
B&B comfort in a quiet neighborhood
An almost-perfect hotel for a visit to Cuenca. It is more like a B&B, with basic restaurant services. Located a short walk from the colonial city center and convenient to local shops. A very loud disco operates across the street on Friday and Saturday nights until 2am, so you want to be wary of accepting the large front-side room. It is otherwise a very nice room. The cab drivers won't know where it is, so take their address to get home. The staff were always pleasant and responsive, and the facility is quite clean. The restaurant is good for a quick free breakfast, but there are too many other better alternatives for the other meals.

10/10 – Excellent

Robert, Florida

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel La Casona, Cuenca, Ecuador
The staff at hotel La Casona was very accomodating and polite. The hotel itself was very clean and maintained. The owners son went out of his way to make us feel welcome, answer many of our questions, as he spoke excellent English.

6/10 – Acceptable

Voyageur vérifié

Points forts : Confort de la chambre
Points faibles : Propreté
Todos muy amables, la ubicacion es excelente pero no adecuada para personas con sueño ligero,meticulosos en cuanto a limpieza y personas muy altas o grandes, los baños son algo pequeños.

10/10 – Excellent

Brad, Paso Robles, CA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Botique experience
The hotel was very new, clean, and the staff was extremely helpful and friendly.

10/10 – Excellent

Bruce, Central Illinois, USA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hostal Del La Casona, Cuenca, Ecuador
Outstanding room and service! Never having been to Ecuador, I didn't know quite what to expect, but I was pleasantly surprised! Clean and neat, friendly staff, plenty of hot water, comfortable beds and close to everthing...but not in noisy 'downtown' (Centro). Please be advised that you should be able to speak at least a little Spanish, to order breakfast, ask for directions, etc. This is not Cancun! Tipping is not encouraged, and some folks are downright insulted because they feel they are already being paid to perform their duties. I can't wait to go back to Cuenca and see my friends at La Casona!

10/10 – Excellent

William, pennsylvania

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great value
Pleasant surroundings, pleasant helpful staff , great breakfasts. Would suggest no TV at dinner time or breakfast or at least mute it. City center easy to access. Lots of history to see.