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Imperial Hotel – Avis

4 out of 5
Imperial Hotel
76 South Mall Street, Cork, Cork

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 596 avis sur 1004." "
Note de 8 – Bien, d’après 283 avis sur 1004." "
Note de 6 – Acceptable, d’après 82 avis sur 1004." "
Note de 4 – Médiocre, d’après 29 avis sur 1004." "
Note de 2 – Terrible, d’après 14 avis sur 1004." "

9,2/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

8,8/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Chantal

Séjour de 1 nuit en août 2023
Kellieanne Field - Reservations Agent a répondu le 13 sept. 2023
Hello, Chantal.Thank you for your kind rate.We are delighted to see that you had a very enjoyable stay with us.We do help to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Excellent

Andreanne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent emplacement pour visiter cork et très confortable. Gym disponible en plus.
Séjour de 2 nuits en juillet 2022

10/10 – Excellent

Brigitte

Points forts : Propreté, service et personnel
Thank you for the welcoming. The Imperial Hotel is very beautiful, clean, safe and central. I have spent a great moment. Thank you Mister Kristian David-Zupan for your welcoming and the presents. I will come back in the hotel when I will have an opportunity. Best regards
Séjour de 1 nuit en juin 2022

8/10 – Bien

delphine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2018
Aniko Reservations a répondu le 22 août 2018
thank you for your feedback

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2017

10/10 – Excellent

Michel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour très agréable et hôtel très bien situé mais un peu cher. L’hôtel nous a offert le petit-déjeuner en raison de nuisances sonores la veille.

10/10 – Excellent

Serge

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Danielle, Laval

Points forts : Propreté, confort de la chambre
bonne localisation
Hôtel bien situé pour les rues pédestres et le magasinage. Salles de bain de belle dimension mais installations de douches a repenser.

8/10 – Bien

suzanne, montreal

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Près de tout.
Excellente location. Clientèle plutôt agé. Mais rapport qualité prix dur à battre.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Décevant pour un 4 etoiles
Cet hotel est très décevant pour un 4 etoiles Beaucoup de detail qui font que cet hotel est cher pour son prix meuble en mauvaise état tv sans aucune chaine (pas SKY, Pas de Canal + ou autre)

8/10 – Bien

Valérie , Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel sympa
hotel bien situe pres de l'artère principale, personnel accueillant, je n'ai pas teste le petit-déjeuner (facture 15€ par jour et par personne!!!!), possibilité de le prendre dans les rues aux alentours. en résumé hôtel très correcte mais,un peu cher pour une simple chambre.

10/10 – Excellent

GINA

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our one night at the Imperial while traveling through Cork! Although the hotel itself is older, it's maintained well and the room itself was gorgeous. We liked how close it was to tons of dining and shopping options -- so once we parked the car, we just walked everywhere. Went to a sushi place for dinner and walked to the English Market in the morning for breakfast before heading off to Blarney Castle (only 25 mins away).
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Emmanuel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

barbara, HANOVER

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Service was excellent. Very convenient to every venue. Breakfast is full with a entree and buffet. Large rooms and space to move around
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Kristy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location but parking a little far away. Beautiful hotel
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ramneek, Centreville

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Great property and very convenient location.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Elizabeth, Moreno Valley

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is really nice, staff was wonderful and helpful. It's located within walking distance of shopping, dining, etc
Séjour de 4 nuits en avril 2024

8/10 – Bien

John

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our plans changed so we had to make 2 separate 1-night reservations. We asked when checking in for the first night if we could pay for both nights but they couldn’t understand how to do that so we had to pay for the 2nd night when we checked out. Seemed odd they couldn’t accommodate us paying for both bookings at once. They did accommodate us staying on. The same room both nights.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Stuart

Points forts : Propreté, service et personnel
Séjour de 3 nuits en avril 2024

6/10 – Acceptable

Francisco

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
They gaves us 2 rooms, in 1 room the floor was incline and was very extrange , we ask but they tolds it was like this. Room was 212, and the other room the TV did not function. Restaurant was awesome
Séjour de 2 nuits en mars 2024

8/10 – Bien

Jennifer

Séjour de 2 nuits en mars 2024

8/10 – Bien

Christopher

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly and helpful staff. Great location. Bathroom is outdated and air conditioning isn’t great.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

robert

Voyage de couple
Points forts : Commodités
Aideen on reception was so helpful and knowledgeable we really appreciated this as it was our first time in cork
Séjour de 2 nuits en mars 2024
Kellieanne Field - Reservations Agent a répondu le 19 mars 2024
Hi Robert.Many thanks for your kind feedback. Aideen is a highly valued member of The Imperial Family. We are delighted to see that you had a full rate experience in Cork and we hope to welcome you back again in the near future.Warm regards,Kellieanne

6/10 – Acceptable

Amanda

Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice hotel, noisy at night. Strange experience at check in.. checked in and then went out. Came back and was able to access my room. Reception had put me in the wrong room and then removed my stuff whilst I was out. Had to then go to reception to discover all this. New room bigger than original, but all a bit odd and as a lone female traveller felt a bit uncomfortable as my return was at 10pm.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Daniil

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful hotel. Always glad to see and experience charming and warm Irish hospitality! Nothing else to add.
Séjour de 1 nuit en mars 2024
Kellieanne Field - Reservations Agent a répondu le 12 mars 2024
Hello, Daniil.Thank you for your kind feedback.We are delighted to hear that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Excellent

Sonja

Voyage en famille, Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Beautiful property with an amazing bar and incredible service.
Séjour de 2 nuits en mars 2024
Kellieanne Field - Reservations Agent a répondu le 12 mars 2024
Hello, Sonja.Thank you for your kind feedback.We are delighted to hear that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Excellent

Lee

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best hotel we have stayed
Love our weekend stay with the wife the staff were 100% friendly and always went above and beyond for us we had to check out at 12:30pm and our flight was not till 10pm they kept our bags safe and even somewhere private we could get changed before the flight we will definitely be back fell in love with Ireland and more so cork ❤️
Séjour de 2 nuits en février 2024
Kellieanne Field - Reservations Agent a répondu le 1 mars 2024
Hello, Lee.Thank you for your such kind feedback.We are thrilled to hear that you had a wonderful experience in our hotel and city. We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

8/10 – Bien

Patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Kellieanne Field - Reservations Agent a répondu le 1 mars 2024
Hello Patrick.Thank you for your rate.We are glad to see that you had an enjoyable stay with us. We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

2/10 – Terrible

Sinead

Séjour de 1 nuit en février 2024

10/10 – Excellent

Eugenia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel with lots of character and very friendly staff
Séjour de 2 nuits en février 2024
Kellieanne Field - Reservations Agent a répondu le 1 mars 2024
Hello, Eugenia.Thank you for sharing your kind feedback.We are delighted to hear that you had an enjoyable stay with us. We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Excellent

Madeline

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Kellieanne Field - Reservations Agent a répondu le 20 févr. 2024
Hi Madeline.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Excellent

Helen

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Kellieanne Field - Reservations Agent a répondu le 20 févr. 2024
Hi Helen.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Excellent

Jy-Shyuan

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en février 2024
Kellieanne Field - Reservations Agent a répondu le 20 févr. 2024
Hi, Jy-Shyuan.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

8/10 – Bien

SUSAN

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good central hotel.
We stay here when on business in Cork. Hotel is lovely. Comfortable. Very central and good value generally. I’m not a fan of attic rooms as limited ceiling space. Our room although billed as a de luxe was dark with small window. No heating in the bathroom which was a little chilly in the mornings! Breakfast and dinner nicely cooked and presented. Limited gluten free options though which was a problem for us.
Séjour de 2 nuits en février 2024
Irena Sakota - Guest Experience Manager a répondu le 12 févr. 2024
Dear Susan,Thank you for a genuine and constructive feedback on your recent stay in Imperial.I want to start by saying how much we appreciate to welcome you as a return guest. It is always such an honour to have such a loyal customer like yourself. We are very lucky to have such a beautiful and historic hotel in the heart of Cork and we appreciate you acknowledging it. The room you stayed in the last time, 334, is indeed at the end of the corridor and wall is lower on one part of it. I am sorry to hear if it was not up to your liking, but that is also a valuable information for so we can update your profile with your preference and make sure you have the perfect stay for the next time. Thank you for bringing it up.We have shared your breakfast feedback with our Head chef and we will do out best to use it to improve our service.We hope these things won't keep you off from joining us again and we will get a chance to see you sometimes soon.

10/10 – Excellent

Tara

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
All staff were truly lovely. Friendly, polite, and very helpful. I immediately felt welcome and relaxed.
Séjour de 2 nuits en février 2024
Kellieanne Field - Reservations Agent a répondu le 9 févr. 2024
Hello, Tara.Thank you for your kind feedback and 10/10 rate.We are delighted to see that you had an enjoyable stay with us in our hotel and we do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

8/10 – Bien

Ms P

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
City Centre Stay
Lovely city centre hotel, comfy and high quality. Great base for city trip.
Séjour de 2 nuits en février 2024
Kellieanne Field - Reservations Agent a répondu le 9 févr. 2024
Hello, Ms P.Thank you for your rate and kind feedback.We are delighted to hear that you had a comfortable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Excellent

Deirdre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A Mew Favourite
Beautiful hotel. Some lovely added touches in the room. Soft calm decor. All staff helpful and friendly. Everyone greets you as they pass, open doors for you and so welcoming. Excellent dinner and breakfast. Had a steak in restaurant , nicest in a long time. Great stay. Will definitely return
Séjour de 1 nuit en février 2024
Kellieanne Field - Reservations Agent a répondu le 20 févr. 2024
Hi Deirdre.Thank you for you kind feedback and 10 out of a 10 rate.We are delighted to hear that you enjoyed your stay with us and your time spent dining in our restaurant.We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Nice hotel, but poor service
Great location and a nice room. The experience doesn’t reflect the 4 star rating in 2 respects: 1) brown water ran from the bath faucet and, when I rang reception, the receptionist was nonchalant to say the least, and 2) service at breakfast was very unprofessional. I waited 10 minutes to order a cup of coffee, as the waitress was too busy discussing her college course with a colleague within my earshot. When l got to order coffee and it finally arrived, it had spilled into the saucer, and the waitress simply walked off. The restaurant needs better trained staff, and better supervision.
Séjour de 2 nuits en février 2024

8/10 – Bien

Anna

Voyage de couple
comfortable bed, traditional and historic hotel
Séjour de 1 nuit en février 2024
Kellieanne Field - Reservations Agent a répondu le 9 févr. 2024
Hello, Anna.Thank you for your kind feedback.We are delighted to hear that you had a comfortable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Excellent

gary

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Business trip Cork
Lovely hotel in the heart of Cork, friendly helpful staff and a lovely breakfast.
Séjour de 1 nuit en janvier 2024
Kellieanne Field - Reservations Agent a répondu le 9 févr. 2024
Hello, Gary.Thank you for your kind feedback.We are delighted to hear that you had a lovely stay with us and enjoyed the breakfast in Sketch.We hope to welcome you back to The Grande Dame of Cork in the near future.Warm regards,Kellieanne Field

10/10 – Excellent

crystal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Kellieanne Field - Reservations Agent a répondu le 9 févr. 2024
Hello, Crystal.Thank you for your 5 out of 5 rate.We are delighted to see that you had a 5-star stay with us and we do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Excellent

Wayne

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location, great welcome, great cocktails !
Well situation central, lovely hotel with a great atmosphere and great rooms.
Séjour de 2 nuits en décembre 2023
Kellieanne Field - Reservations Agent a répondu le 19 déc. 2023
Hello, Wayne.Thank you for your kind feedback.We are delighted to hear that you had an enjoyable stay with us and we do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

8/10 – Bien

Gillian

Points forts : Propreté, service et personnel
Séjour de 2 nuits en octobre 2023
Kellieanne Field - Reservations Agent a répondu le 20 déc. 2023
Hello, Gillian.Thank you for your kind 4 out of 5 rate.We hope you enjoyed your stay with us and look forward to welcoming you back again in the near future.Warm regards,Kellieanne

2/10 – Terrible

Jason

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
We reserved a Premium Double Room with a Queen Bed that shows on both Expedia and the Imperial websites. We did not receive that room. We received a Classic Room. We did not get what we paid for. We would never have booked the room had we known it was the room we would receive. Did I mention that our thermostat was broken, and we had to call down every time we needed the temperature changed? Also, they do not have a light over the mirror in the bathroom. I will never recommend The Imperial and will think twice before using Expedia for future reservations.
Séjour de 4 nuits en octobre 2023

8/10 – Bien

Annette

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location is excellent. The front staff are incredibly helpful and aware of what one might need. The hotel is lovely and well maintained. Housekeeping staff were also great. It is difficult to judge the restaurant as we had only one meal, but on the basis of that meal we decided not to have breakfast there, especially since the cost was the highest we say in 4 weeks in Ireland. On the basis on this three days stay we would certainly stay there again.
Séjour de 4 nuits en octobre 2023
Kellieanne Field - Reservations Agent a répondu le 20 déc. 2023
Hello, Annette.Thank you for your kind feedback.We are thrilled to hear that enjoyed your stay with us. Hopefully you might get to try our lovely breakfast available in Sketch our main restaurant next time.We do look forward to welcoming you back again in the near future.Warm regards,Kellieanne

10/10 – Excellent

jeanene

Séjour de 1 nuit en octobre 2023
Kellieanne Field - Reservations Agent a répondu le 28 oct. 2023
Hi Jeanene.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay with us and we do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Excellent

Michelle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Absolutely love this hotel!
Séjour de 3 nuits en septembre 2023
Kellieanne Field - Reservations Agent a répondu le 19 oct. 2023
Hi Michelle.Thank you for your kind feedback.I am delighted to hear that you love our hotel. We do hope to welcome you back again in the near future.Warm regards,Kellieanne