Overall we had an average stay here, the property is nice and it has a great location. However, on our day of departure a private group / event took over the hotel and the staff seemed to prioritize the private group. Our hotel keys were disabled an hour prior to check out, which occurred to other guests not belonging to the private group. At check out, we were told that we could only check our bags with them until 3pm by one staff member, then 2:30pm by another staff member as the private event which started at 3pm would make the hotel inaccessible. After agreeing to pick up our bags by 2:30 pm, we sat in the lobby to figure out our plans for the afternoon, we were approached by another staff member saying that the lobby was closed for the private event at 12:00 pm and we could not sit there. It would have been understandable if we knew that this private event was going to limit the amenities of the hotel, but we had no knowledge of this upon booking or leading up to our stay.