Terrain de l’hébergement

David Thompson Resort Hotel – Avis

2 out of 5
David Thompson Resort Hotel
373007 Hwy 11, Cline River, AB

Avis

7,0

Bien

Note de 10 – Excellent, d’après 70 avis sur 324." "
Note de 8 – Bien, d’après 124 avis sur 324." "
Note de 6 – Acceptable, d’après 53 avis sur 324." "
Note de 4 – Médiocre, d’après 36 avis sur 324." "
Note de 2 – Terrible, d’après 41 avis sur 324." "

7,4/10

Propreté

7,6/10

Service et personnel

6,6/10

Commodités

6,8/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 – Bien

Chantal

Séjour de 1 nuit en juillet 2023
Andrea a répondu le 26 juill. 2023
Hi Serena,Thank you so much for your review- we're glad you enjoyed your stay with us!

4/10 – Médiocre

Flora

Séjour de 1 nuit en juin 2023
Andrea a répondu le 25 juin 2023
Hi Flora,We understand that with a 4 star review there is a lot of improvement that we could make.Could you please leave us some examples on how we could have made your stay better?

8/10 – Bien

Christophe

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Motel convenable bien pour une étape d’une nuit.
Reservation de dernière minute due à un détour lié aux incendies. Motel convenable bien pour une étape d’une nuit.
Séjour de 1 nuit en juin 2023
Hannah a répondu le 19 juin 2023
Thank you for your nice review! I hope we see you again!

8/10 – Bien

Lorine, HUXLEY

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, état et installations de l’hébergement
Great place to stay if you want to enjoy the mountains, and the beautiful outdoors. Restaurant was good food and very accommodating. Had a door between our bathrooms and the next room and could hear the people next door like it was in our own room. After neighbours settled down, it was very quiet and enjoyable.
Séjour de 1 nuit en mai 2024
FRONT DESK a répondu le 27 mai 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed the beauty of our mountainous surroundings and the outdoor activities available.It's wonderful to know that you found our restaurant to your liking and that our team provided accommodating service. We take pride in offering delicious meals to our guests and ensuring their comfort during their dining experience.We apologize for any inconvenience caused by the noise from the neighboring room. Please know that we take your feedback seriously and will address this issue promptly to ensure a more peaceful stay for our guests in the future.We're pleased that once the noise settled down, you were able to relax and enjoy the tranquility of our surroundings. Providing a peaceful atmosphere is important to us, and we appreciate your understanding.Thank you again for your review, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the mountains.Best regards,

4/10 – Médiocre

Debbie

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lots of repairs and up keep need to be done around the resort. Rooms are half-assed renovated no microwave, blow dryer, more mirrors and furniture in rooms would be nice bigger TVs would also have been nice. Weather was off n on rain all weekend would have been nice if there was some indoor activities to do. All in all still needs loads of work to be done to the resort and camping areas
Séjour de 2 nuits en mai 2024
FRONT DESK a répondu le 27 mai 2024
We sincerely apologize for any inconvenience you may have encountered during your stay. We understand the importance of providing modern amenities to our guests, and we regret that we fell short of your expectations in this regard.Regarding the renovations, please know that we are continually working to improve our accommodations and facilities to enhance the guest experience. While we are in a remote location with power supplied by generators, we strive to make our rooms as comfortable and convenient as possible within these limitations.We appreciate your suggestions for additional amenities such as microwaves, blow dryers, and larger TVs. Your feedback helps us prioritize improvements for future upgrades.In terms of indoor activities during inclement weather, we understand the need for alternative options and will explore ways to enhance our offerings in this area.Once again, we apologize for any shortcomings during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future, where we aim to provide a more enjoyable experience.Warm regards,

10/10 – Excellent

Mike

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
FRONT DESK a répondu le 27 mai 2024
Thank you again for your review, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the mountains.

10/10 – Excellent

Barbara

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were very friendly and helpful
Séjour de 1 nuit en mai 2024
FRONT DESK a répondu le 21 mai 2024
Thank very much Barbara and see you next time

4/10 – Médiocre

Shivonne

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Great for someone who doesn't want to tent, or stopping for a night. We had a group staying here over the May Long Weekend, and some had no heat the 1st night, had no power for a few hours on Saturday, and NO Hot water, for some on Saturday- we had none on Sunday, the toilets weren't flushing properly, one even had no water to flush, kinda annyoing with the cost of the rooms. All in all it was fine, for not having to sleep in a tent, but by far from a resort. A low end motel off the highway with some camping.
Séjour de 3 nuits en mai 2024
FRONT DESK a répondu le 20 mai 2024
Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay, including the lack of heat, power outage, and hot water problems. We understand your frustration, especially considering the cost of the rooms. While we're glad you found the accommodations preferable to tenting, we apologize that your experience fell short of the resort-like experience we strive to provide. Your feedback is valuable to us, and we will work to address these issues to improve future stays. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

8/10 – Bien

Brenda

Points forts : Service et personnel
Séjour de 1 nuit en mai 2024
FRONT DESK a répondu le 21 mai 2024
Thank very much Brenda and see you next time

8/10 – Bien

Barry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
DTR a répondu le 20 mai 2024
Thank you for taking the time to share your experience at David Thompson Resort . We are delighted to hear that you enjoyed stay and appreciate your positive feedback.

6/10 – Acceptable

Christopher

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
.
Séjour de 1 nuit en mai 2024
David Thompson Resort a répondu le 15 mai 2024
Hi Christopher Thank very much stay with us and thanks for you feedback .

4/10 – Médiocre

Robert

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Holes in the sheets - looked like a mouse chewed through them. No mattress cover. No fitted sheet on the bed. Only 1 flat sheet and a duvet. Only 1 chair to use at a table. Table had no available space on it as there was a TV/cable box taking up most of the table space. Nowhere to place your luggage except on the floor. No fridge, as advertised. Only 2 towels for 3 people even though more were asked for. Around wall heater, there were holes in the wall. Expensive to stay in a dump. $218 for 2 double beds. DEFINTELY WOULD NOT RECOMMEND.

8/10 – Bien

roland

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Erika

Séjour de 1 nuit en septembre 2023

8/10 – Bien

Mladen

Voyage en groupe
Points forts : Propreté
This is a camp ground with a building that offers hotel style rooms. It is located close to a river but otherwise it is 20 miles from anything else. There is a gas station, grocery store and a restaurant on site, but be aware that all of them operated on limited hours. Otherwise it was a nice stay. Rooms are recently renovated and were reasonably nice. The building however seems to still be in the process of renovation.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Greg

Voyage en famille, Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
GREAT PLACE MID-WAY THRU THE ICEFIELDS
Séjour de 1 nuit en septembre 2023

8/10 – Bien

francis

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A good place to stay over
A simple but clean lodge along side of lake Abraham where is convenient to many attractions. The manager is familiar with the Park who gives good advice.
Séjour de 2 nuits en septembre 2023

4/10 – Médiocre

SHIM

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, confort de la chambre
Isolated long night
The power went out when I turned on the coffee pot.There was no one in the office. We had to take a shower depending on the dim light of cell phone. Wifi was so weak that we isolted perfectly like Robinson Crusoe.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Hong

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It is very quiet, close with a river. It has very reasonable price, we are taking the sightseeing on columbia sightseeing so we hose this hotel.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Marianne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

Diana

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Leanne

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The resort is surrounded by lots of beautiful hiking areas to explore!
Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

Linda

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not a bad place, however, no hair dryer, no tea ( not a coffee drinker), had a portable heater, no furnace.
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 24 sept. 2023
Thank you for your feedback, we appreciate your input regarding the lack of dryer ,tea and furnace. we did provide a portable heater to help with heating during you stay. your comments are valuable and we will consider them for future improvements. We hope you had an otherwise comfortable stay.

6/10 – Acceptable

Savana

Voyage en famille
Bathroom wasn’t very clean. :/
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Martin

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Mark

Voyage en famille
Nice isolation in the middle of the Rockies.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Gordon

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nobody at front desk, restaurant closes at 7:00 and we show up at 6:55 for dinner and informed no meal service
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Debra

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

ZHI

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Rob

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
The only restaurant that is here is closed. I emailed just one day ago to see what the hours and service was like. They said it was open, but upon arrival, it was closed due to malfunction of stove (as they said). I wish they could of contacted arriving guests about this because their is not food here for a other 50 km away
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 15 sept. 2023
Hi Rob I would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay at our resort.We are truly sorry to hear about the unexpected closure of our restaurant due to a stove malfunction. We understand the frustration this must have caused, especially after receiving information that it was open just a day ago. Please accept our apologies for any miscommunication or inconvenience you encountered as a result.Your feedback is valuable to us, and we are taking steps to improve our communication with arriving guests regarding such issues in the future to prevent similar situations from happening. Our priority is to ensure our guests have a comfortable and enjoyable stay, and we fell short of that during your visit.Once again, we apologize for any inconvenience you experienced and thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.

2/10 – Terrible

Marianne

Voyage de couple
Points faibles : Commodités
This is not a resort. It is a motel and campground There is a restaurant that is closed at 7 I want my mo back and could not stay there There was self checking This is false advertising
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 13 sept. 2023
Hi MarianneThank you for reaching out to us regarding your recent stay at David Thompson Resort. We sincerely apologize for any inconvenience you may have experienced during your visit.We understand your concerns, and we want to clarify that we do indeed operate as a hotel and campground, which may have different operational hours and services compared to a traditional resort. As you mentioned, our restaurant has limited hours and closes at 7:00 PM due to lower seasonal demand. We apologize if this was not communicated effectively prior to your stay.Regarding your mention of self-checking, we do offer self-check-in options to provide flexibility to our guests, especially during non-peak seasons. We understand that this may not have been the experience you were expecting, and we apologize for any confusion.At David Thompson Resort, we take guest feedback seriously, and your comments will be shared with our management team to review our communication and services to ensure a more seamless experience for our guests in the future.Once again, we apologize for any inconvenience you experienced and appreciate your understanding during this time of lower seasonal demand. If you have any further questions or concerns, please do not hesitate to reach out to us.

8/10 – Bien

Aileen

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Kenneth

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice mountain getaway!
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 13 sept. 2023
Thank very much for you review and see you in the future again

8/10 – Bien

Robert

C est ok pour un soir couché et partir le lendemain prix ok mais très isolé civilisation devrait avertir les invités de pas oublier De bouffe nous avons parti un peu tard et arriver tard on avait pas souper tout était fermé mais très bon déjeuner le lendemain matin très beau les chalets merci
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 13 sept. 2023
Thank very much for your review .

10/10 – Excellent

Dr Roxanne

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fun on the Edge of the Rockies
Great location and super helpful staff.
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 13 sept. 2023
Thank very much Dr Roxanne and see you in the future.

2/10 – Terrible

Alex

Points faibles : Propreté, service et personnel
Séjour de 2 nuits en septembre 2023

2/10 – Terrible

Eddy

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023

2/10 – Terrible

Helen

Séjour de 1 nuit en septembre 2023

8/10 – Bien

Ingrid

Voyage de couple
Points forts : Service et personnel
Beautiful setting. Rooms were dated and not the cleanest but not the worst! The restaurant closed very early, and the c store did not know what time they were closing lol
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 8 sept. 2023
Thank very much for your review and really appreciated it.

8/10 – Bien

Jean

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location nestled in the mountains and next to a beautiful lake. Have read other reviews and would disagree with a lot of what was said. It was just right for us.
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 8 sept. 2023
Thank very much for you 4* review and see you in the future.

4/10 – Médiocre

Minxiu

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Volodymyr

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Jamie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a nice quiet stay.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Veedha

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Restaurant
Location was great. However, the restaurant closed at 7pm. We were forced to buy "remaining food" from the convenience store with very very limited choices! The restaurant should be opened for at least 9pm considering the facility location.
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 8 sept. 2023
Thank very much for you suggestion and will pass to my management , hopefully get long hours or more staff work for us too.

8/10 – Bien

Viktor

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Please clean bath and under the beds better, lots if hair in the bath and thick dust cover under the bed, we had toddler who climbed under the beds few times, and came out very dirty
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 5 sept. 2023
Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at the David Thompson Resort. We sincerely apologize for any inconvenience you experienced during your visit.We are committed to providing a comfortable and clean environment for all our guests, and your feedback helps us to identify areas for improvement. Please accept our apologies for the cleanliness issues you encountered in your room. We take your concerns seriously and have already addressed this with our housekeeping team to ensure such lapses do not happen again in the future.Once again, we apologize for the inconvenience you experienced, and we hope you will give us another opportunity to provide you with a more enjoyable and comfortable stay in the future.

2/10 – Terrible

Samson

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The only reason we booked here was because of the rate. It seemed reasonable price. David thompson resorts shouldn't be called this. They make it seem like it's a higher class location but in reality it is more like a motel.
Séjour de 1 nuit en septembre 2023
David Thompson Resort a répondu le 5 sept. 2023
Thank you for taking the time to share your feedback regarding your recent stay at David Thompson Resort. We truly appreciate your input as it helps us improve our services and guest experience.We understand that the rate played a significant role in your decision to stay with us, and we're glad you found it reasonable. However, we're sorry to hear that your overall impression of our property did not meet your expectations.We strive to provide our guests with a comfortable and enjoyable experience, and we apologize if you felt that our resort did not live up to the image you had in mind. We value your opinion and will take your comments into consideration as we continue to work on enhancing our facilities and services.If there are specific areas where you believe we can make improvements, please do not hesitate to share more details with us. Your insights will be invaluable in helping us meet the expectations of all our guests.Once again, thank you for choosing David Thompson Resort for your stay.

10/10 – Excellent

Billie

Voyage de couple
Points forts : Propreté, service et personnel
The scenery is gorgeous and it is quiet and peaceful location. We loved our stay in Wendy’s Wim cabin.
Séjour de 2 nuits en août 2023
David Thompson Resort a répondu le 5 sept. 2023
Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at the David Thompson Resort. We are really appreciated it.

6/10 – Acceptable

Qiang

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Arrived around 9pm. the office was closed. That was a shock. eventually met the owner got assigned a room at the far end , no able to get Wi-Fi signal . i don't understand the whole resort was empty why assigned us a room at the far end that wifi cannot be reached.
Séjour de 1 nuit en août 2023
David Thompson Resort a répondu le 2 sept. 2023
Thank you for reaching out to us regarding your recent stay at David Thompson Resort. We sincerely apologize for the inconveniences you experienced upon your arrival, and we appreciate your feedback as it helps us improve our services.

8/10 – Bien

Jennifer

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Rooms are nicely renovated. Restaurant next door is great. Enjoyed smoked brisket and smoked pulled pork there. Loved the views from our room.
Séjour de 2 nuits en août 2023
David Thompson Resort a répondu le 2 sept. 2023
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an enjoyable experience during your recent stay at our hotel.It's great to know that you found our renovated rooms to your liking. We take pride in providing a comfortable and welcoming environment for our guests, and it's always rewarding to receive positive comments about our accommodations.We're also delighted to hear that you had a fantastic dining experience at the restaurant next door. The smoked brisket and smoked pulled pork are indeed popular choices among our guests, and we're pleased that you enjoyed them. It's wonderful to know that you had a chance to savor delicious meals during your stay.Once again, thank you for choosing David Thompson Resort for your stay. We hope to have the pleasure of welcoming you back in the future. If you have any more feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A great hotel when you need to stay in between Jasper and Banff National Parks. The renovated rooms are quiet and have everything you expect. The fridge was a bonus …. Would return !!
Séjour de 2 nuits en août 2023
David Thompson Resort a répondu le 1 sept. 2023
Thank very much for you kind review and really appreciated it