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Quality Inn – Avis

2.5 out of 5
Quality Inn
7233 Engle Road, Middleburg Heights, OH

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 95 avis sur 199." "
Note de 8 – Bien, d’après 68 avis sur 199." "
Note de 6 – Acceptable, d’après 23 avis sur 199." "
Note de 4 – Médiocre, d’après 8 avis sur 199." "
Note de 2 – Terrible, d’après 5 avis sur 199." "

8,4/10

Propreté

9,2/10

Service et personnel

8,2/10

Commodités

8,0/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 – Acceptable

Nicolas

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Please, do not use high chemical stinky perfumed cleaner... It was really too much!! My wife and I had to aerate the room even after three days... Breakfast was good, room was clean and host workers were helpful and nice. Motel exterior needs some renovation and new coat of paint.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Louis

Séjour de 1 nuit en avril 2024
General Manager a répondu le 20 avr. 2024
Thank you for your 5-star review! We appreciate your feedback and look forward to welcoming you back in the future!

8/10 – Bien

Shiona M

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient
Séjour de 2 nuits en mai 2024
General Manager a répondu le 23 mai 2024
Thank you for allowing us the privilege to host your stay. We appreciate you taking the time to leave us a review. We are glad that you found our hotel convenient. We hope to see you again soon!

2/10 – Terrible

Monisa

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Gilberto, Granger

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 23 mai 2024
Thank you for the 5-star review. We truly appreciate your business and your trust in us. We look forward to having you back again soon!

8/10 – Bien

Jose

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mai 2024
General Manager a répondu le 21 mai 2024
Thank you so much for giving us the privilege to host your stay. Our team is looking forward to serving you again on your future travels.

8/10 – Bien

Jake

Points forts : Service et personnel, état et installations de l’hébergement
Decent property the room was clean and the breakfast was good
Séjour de 1 nuit en mai 2024
General Manager a répondu le 21 mai 2024
Thank you for sharing your feedback about your stay with us! We are so glad you enjoyed your stay. We hope to see you again soon!

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 21 mai 2024
Thank you for your 5-star review. We are feeling blessed to have you as our guest.We appreciate your continued support and look forward to welcoming you back soon!

10/10 – Excellent

ivonne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 21 mai 2024
Thank you for your 5-star review! We are delighted that you enjoyed your stay with us. We hope to serve you in the future!

8/10 – Bien

David, Summerville

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I’ve stayed at this facility before and the staff and room are very nice!
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Welcome Back! Thank you for taking the time to rate your experience with us. We appreciate the kind words and we hope to you again soon!

8/10 – Bien

Val

Voyage de couple
Very clean and very nice staff 5-⭐️’s
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Thank you for giving us the privilege to host your stay. We are delighted to hear that you enjoyed the staff and found your room to be clean. We hope to serve you soon!

10/10 – Excellent

Randy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was a very nice motel and very clean
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Thank you for your 5-star review. We are delighted to hear that you found our hotel comfortable and clean. We hope to serve you again soon!

10/10 – Excellent

Robert, Springfield

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were excellent, very accommodating, check-in was easy, and got directions to the local stores. Room was clean and had all of the usual utilities, shampoo, conditioner etc.. I would recommend this hotel to anyone wanting to stay in the Cleveland area.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Wow! What a wonderful review and 5-star rating. We truly appreciate your business and trust in us. I am very happy to hear that our staff and service met your needs and expectations. We Wish you a pleasant stay in the future as well.

8/10 – Bien

Paula

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Better than expected for the price! Room was clean. Bedding comfy!
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Thank you so much for taking the time to leave us a review. We are so glad you enjoyed yourself and found our beds to be comfy. We hope to see you again soon!

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Thank you for your 5-star rating. We appreciate your business and you taking the time to rate your experience. It was a pleasure to host you, and we look forward to having you back many more times in the future.

10/10 – Excellent

Robert

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024
General Manager a répondu le 18 mai 2024
Thank you for your 5-star review! we appreciate you taking the time to rate your experience.Our team is looking forward to serving you in the future!

10/10 – Excellent

Ernest

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were great, very friendly and helpful... Breakfast was excellent... Helped me maintain my diet. Would highly recommend and definitely will stay there again!
Séjour de 2 nuits en mai 2024
General Manager a répondu le 17 mai 2024
Wow! What a wonderful review and excellent 5-star rating. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We Wish you a pleasant stay in the future as well.

8/10 – Bien

Christina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff really try to meet your needs. They were very nice.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 16 mai 2024
Thank you for sharing your feedback about your stay with us. We appreciate the kind words about the staff and we look forward to welcoming you back again!

8/10 – Bien

Yau Chun

Good value for money
Séjour de 1 nuit en mai 2024
General Manager a répondu le 16 mai 2024
Thank you so much for giving us the privilege to host your stay. We are so glad hear that you found our hotel to be a great value. We hope to serve you in the future!

6/10 – Acceptable

Lolita

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Jose

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Thank you for your 5-star review! We truly appreciate you taking the time to rate your experience. Our team is looking forward to serving you again on your future travels.

10/10 – Excellent

Robin

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent front desk staff
Séjour de 1 nuit en mai 2024
General Manager a répondu le 16 mai 2024
It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our team is looking forward to serving you again on your future travels.

10/10 – Excellent

Jesse

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I want to give a shout out to Little Lonnie for helping me out. Another person at the hotel hit my car. Little Lonnie helped facilitate out meeting up and we reconciled the situation amicably. I really appreciate his going the extra mile, made all the difference in my stay.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 15 mai 2024
Wow! What a wonderful review and excellent 5-star rating, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We wish you a pleasant stay in the future as well.

8/10 – Bien

Jesse

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff is top notch..they go above and beyond
Séjour de 1 nuit en mai 2024
General Manager a répondu le 17 mai 2024
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We Would love to see you back on your next trip to the area!

10/10 – Excellent

Jared

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I enjoyed my stay here as the property was easily accessable off the road. My room was spacious and clean with full amenities. The hotel desk clerk was also friendly and helpful. I enjoyed my stay here from traveling from AZ to the east coast this year. Thank you!
Séjour de 1 nuit en mai 2024
General Manager a répondu le 13 mai 2024
Wow! What a wonderful review and excellent 5-star rating. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We wish you a pleasant stay in the future as well.

10/10 – Excellent

Dan

Points forts : Commodités, état et installations de l’hébergement
Very clean and affordable property
Séjour de 1 nuit en mai 2024
General Manager a répondu le 13 mai 2024
It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our team is looking forward to serving you again on your future travels.

10/10 – Excellent

Luis, Beaverton

Points forts : Propreté, service et personnel
They dont offer an airport transfer. I learned too late. Other than that, if you need a clean place to stay for the night, that is what you get. Not fancy but get the work done.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 13 mai 2024
Thank you for choosing us for your recent stay. We appreciate your feedback and look forward to welcoming you back in the future!

8/10 – Bien

Zhen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The facility is clean, quiet and had reasonable price.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 10 mai 2024
Thank you for the great rating. We are glad we were able to provide you with a clean and quiet room. Hope to see you very soon!

4/10 – Médiocre

Marilou

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en mai 2024
General Manager a répondu le 10 mai 2024
We are sad to see this rating. We apologize for any inconvenience you faced and for us not meeting your expectations We hope you will give us another chance to improve our serves. Our team is looking forward to hosting you again soon!

10/10 – Excellent

Tawan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mai 2024
General Manager a répondu le 6 mai 2024
Thank you for allowing us to host your stay. We truly appreciate the great rating. We hope to serve you again soon.

6/10 – Acceptable

Andrew

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités
Under renovations right now. Happy that the manager let us check in early. Brand new mattresses.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 mai 2024
Thank you so much for giving us the privilege to host your stay. We would love to see you back on your next trip to the area!

10/10 – Excellent

Militza

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 mai 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. Hope to see you very soon!

8/10 – Bien

Krista

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
This was fine for a quick overnight sleep, which is what we wanted. We were too tired to drive home from the airport. Beds were super comfy with a newer mattress, and clean. Had to play around with the curtains so they would keep the light out; some of attachments were broke. Some extra attention around the sink would have been appreciated. That whole area needed some brightening up, new switch plates, repainting, something... It just looked old/faded/yellowed/outdated. Refrigerator was clean and nice size with a freezer compartment (most hotel fridges don't have this feature).
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 mai 2024
Thank you for taking the time to leave us a review. We truly appreciate your business and your trust in us. We are very happy that you found the beds to be comfortable. We hope to see you very soon.

6/10 – Acceptable

Mary K

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 mai 2024
Thank you for choosing us for your recent stay. Our team is looking forward to serving you again on your future travels.

10/10 – Excellent

James

Points forts : Propreté, service et personnel
Recently remodeled very clean room and breakfast area
Séjour de 1 nuit en mai 2024
General Manager a répondu le 6 mai 2024
Many thanks for the stellar review. We are ecstatic to hear that your stay was good. It was a pleasure to host you, and we look forward to having you back many more times in the future.

8/10 – Bien

William

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay when passing through or if you have an early morning flight as I did
Séjour de 1 nuit en mai 2024
General Manager a répondu le 4 mai 2024
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 – Excellent

SATHISH

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The stay was good and peace.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 2 mai 2024
Many thanks for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.

8/10 – Bien

Joe

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good value. Good breakfast.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 1 mai 2024
It so wonderful to see we were able to provide you with a great level of service and accommodations. We would love to see you back on your next trip to the area.

8/10 – Bien

Livia Aixa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is very kind
Séjour de 1 nuit en avril 2024
General Manager a répondu le 1 mai 2024
We are delighted to hear that you enjoyed our staff. We appreciate your feedback and look forward to welcoming you back in the future!

8/10 – Bien

François

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 2 mai 2024
Thank you for the great rating. We are so glad we were able to provide you with such a great experience. Hope to see you very soon!

10/10 – Excellent

Ernest

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bed was comfortable, breakfast was good, property was clean and lighted. Felt very safe.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 30 avr. 2024
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

6/10 – Acceptable

William, Brownsburg

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
General Manager a répondu le 30 avr. 2024
Thank you for choosing us for your recent stay. We appreciate you taking the time to leave us a review. We hope to serve you again soon.

6/10 – Acceptable

Hector

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
General Manager a répondu le 30 avr. 2024
Thank you for using us for your recent stay. We truly appreciate you taking the time appreciate you taking the time to rate your experience. We look forward to welcoming you back soon!

8/10 – Bien

wei ming

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en avril 2024
General Manager a répondu le 30 avr. 2024
Thank you so much for giving us the privilege to host your stay. We hope to see you again soon.

8/10 – Bien

Daniel

Séjour de 1 nuit en avril 2024
General Manager a répondu le 18 mai 2024
Thank you for choosing us for your recent stay. We appreciate you taking the time to rate your experience with us. We look forward to welcoming you back in the future!

8/10 – Bien

Matthew, Berea

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was very pleasant and helpful. Clean rooms, the bedb mattress was soooo Amazing and Comfy The dislike there was no Internet the entire stay. I made it work though.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 26 avr. 2024
Thank you taking the time to leave us a review. We are so glad you enjoyed your stay here. We do apologize for the inconvenience you faced with the internet not working. We hope you will give us another chance to improve our services to serve you better in the future.

6/10 – Acceptable

Eugenia

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 3 nuits en avril 2024
General Manager a répondu le 26 avr. 2024
Thank you for rating your stay here. We apologize for any inconvenience you faced during your time here. We hope to see you again soon!

8/10 – Bien

Luis

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo estaba bien, solo un inconveniente, pero rapido lo resolvieron.
Séjour de 5 nuits en avril 2024
General Manager a répondu le 23 avr. 2024
Thank you for giving us the privilege to host your stay. We appreciate your feedback and look forward to welcoming you back in the future!

10/10 – Excellent

Patricia

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pricing very reasonable.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 22 avr. 2024
Thank you for the amazing 5-star rating. We're delighted to hear that you found our hotel comfortable and affordable. We appreciate your feedback and look forward to welcoming you back soon!

10/10 – Excellent

Latoya

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
First time staying at an Inn and I didn't know what to expect. It was nice, nothing fancy, but for what we paid for it is what I expected. Had to stay in a handicap room because they were booked, but it was ok. Enjoyed the movies on the cable channels. The staff was very nice and accommodating. Even though breakfast was simple, it was one less bill and free parking was a bonus. Lots of food options, free parking, and no bugs, I would definitely stay again.
Séjour de 4 nuits en avril 2024
General Manager a répondu le 17 avr. 2024
It is really heartwarming to see such a wonderful 5-star rating. We are feeling blessed to have you as our guest. We appreciate your feedback and look forward to welcoming you back in the future!