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Comfort Inn Mayfield Heights Cleveland East – Avis

2.5 out of 5
Comfort Inn Mayfield Heights Cleveland East
1421 Golden Gate Blvd, Mayfield Heights, OH

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 423 avis sur 1005." "
Note de 8 – Bien, d’après 349 avis sur 1005." "
Note de 6 – Acceptable, d’après 122 avis sur 1005." "
Note de 4 – Médiocre, d’après 60 avis sur 1005." "
Note de 2 – Terrible, d’après 51 avis sur 1005." "

8,4/10

Propreté

8,4/10

Service et personnel

8,0/10

Commodités

8,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Serge

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bon hôtel rapport qualité prix
Séjour de 2 nuits en avril 2023
Thank You a répondu le 11 avr. 2023
Thanks for choosing to stay with us.

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Belle hôtel, bien entretenue, accès facile par l’autoroute.
Séjour de 1 nuit en mai 2019
Crystal B. a répondu le 27 mai 2019
Cher client, Je vous remercie! Nous attendons votre retour! Cordialement, Comfort Inn Mayfield Heights

6/10 – Acceptable

Ann

Voyage en famille
Points faibles : Service et personnel
Did not clean the room even after we requested it.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Megan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was a nice clean room.
Séjour de 2 nuits en mai 2024
T a répondu le 22 mai 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 – Excellent

Libia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 2 nuits en mai 2024
T a répondu le 21 mai 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

2/10 – Terrible

Terry

Voyage de couple
The tv was crap!! Finally on our second night they swapped it out!!
Séjour de 2 nuits en mai 2024
Thank You a répondu le 20 mai 2024
Thanks for choosing to stay with us your feedback about your stay is important to us.

4/10 – Médiocre

Anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I still paid full price and I didn’t even stay there
Séjour de 1 nuit en mai 2024
T a répondu le 21 mai 2024
Thanks for your feedback

10/10 – Excellent

Jane, Cleveland

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall decent
Séjour de 1 nuit en mai 2024
Thanks a répondu le 13 mai 2024
Thanks for choosing to stay with us

2/10 – Terrible

James, Avon

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
DESK PERSON WAS BEING VERY VERY VERY MEAN TOWARDS US!
Séjour de 1 nuit en mai 2024
Food for thought a répondu le 14 mai 2024
Thanks for sharing your concerns about your phone conversation. Unfortunately, when you are a NO SHOW there is a one day charge.

6/10 – Acceptable

Ashlynn

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
I had to clean the headboard because there was a suggestive looking substance on the headboard, dirty windowsills, a screw on the floor, chipping plaster, damaged bathroom door. It’s not the best hotel I’ve stayed at for the money. 150 dollars for a night I expected better and cleaner. Disappointed.
Séjour de 1 nuit en mai 2024
Thank You a répondu le 12 mai 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

8/10 – Bien

Marilou

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mai 2024
Thanks a répondu le 12 mai 2024
Thanks for choosing to stay with us

8/10 – Bien

Joyce

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is nice and sufficient
Séjour de 1 nuit en avril 2024
Thank You a répondu le 6 mai 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

6/10 – Acceptable

Anthony

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Small TV
Séjour de 2 nuits en avril 2024
Thank You a répondu le 5 mai 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 – Excellent

Shara

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Extremely clean and the staff was very nice!
Séjour de 2 nuits en avril 2024
Thanks a répondu le 1 mai 2024
Thanks for choosing to stay with us your feedback about your stay is very important to us.

10/10 – Excellent

Delon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice clean quiet
Séjour de 2 nuits en mars 2024
Thank You a répondu le 29 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us. Thanks again for your kind words

10/10 – Excellent

Naila

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was away from things but close enough to meet all your needs. Juan and Mariam were TO NOTCH. They made my stay memorable.
Séjour de 2 nuits en avril 2024
Thank You a répondu le 29 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 – Excellent

Mike

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
excelente en todos los aspectos!
Séjour de 1 nuit en avril 2024
Thank You a répondu le 28 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 – Excellent

Emily

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff treats you like family, go above & beyond, and they don't act fake.
Séjour de 1 nuit en avril 2024
Thank You a répondu le 28 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 – Excellent

Wesley, Providence

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff and super clean rooms.
Séjour de 2 nuits en avril 2024
Thanks a répondu le 28 avr. 2024
Thanks for choosing to stay with us your feedback is very important to us.

2/10 – Terrible

Josilin

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Never Ever Again! Terrible! We stayed based off other reviews from people who also traveled out of state to the Cleveland clinic.We had 9 hour 3 flights to get here exhausted at check in and the next day 7 hours at the Cleveland Clinic ,We changed rooms 2x and the second room we realized bed was not changed. No house keeping offered sheets and only 2 pillow cases, and they never launder the mattress covers! Which are not waterproof! I had a cracked rib it was hard to even breathe. But they said they would change the unclean bed. Person showed up and said “sorry I don’t get paid to change the bed.” Housekeeping is gone. Locked out of room 2x had to get the cards rekeyed. No usb outlets in room. Had to walk to buy ports. Also bathtub had pubic hair and human hair and dirt. Had to clean with my Lysol wipes I brought with me. There was feces on the bathroom wall. Carpets are filthy. The smoking are is right in front of the doors so you’re walking through a cloud of smoke and then you smell like smoke. The room smelled like smoke. The manager apparently left early Wednesday (day we checked in was Thurs.) and would not be back until Monday. So know assistant Manager and no resolution. They charged me 2 x for my stay on 2 cards! When I pointed it out it was an argument and again no resolution! Never Again! Calling corporate! I expect a full refund! No one should have to deal with a terrible Hotel stay when traveling for Medical appointments from out of state! Terrible!
Séjour de 2 nuits en avril 2024
Apology a répondu le 27 avr. 2024
Sorry, for the inconvenience with your stay.

10/10 – Excellent

Emily

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
That staff treats you like family. They go abovve and beyond and they don't act fake.
Séjour de 2 nuits en avril 2024
Thanks a répondu le 27 avr. 2024
Thanks for your kind words we do appreciate you staying here with us. Thanks for your feedback it is very important to us.

10/10 – Excellent

Angela

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The breakfast was very good
Séjour de 1 nuit en avril 2024
Thank You a répondu le 25 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us as well.

10/10 – Excellent

Ande

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay for a last minute booking!
Séjour de 1 nuit en avril 2024
Thank You a répondu le 24 avr. 2024
Thanks for choosing to stay with us

10/10 – Excellent

Joan

Séjour de 4 nuits en février 2024
Thank You a répondu le 24 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 – Excellent

Patricia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very quiet. Clean. Large towels. Comfortable.
Séjour de 1 nuit en avril 2024
Thanks a répondu le 21 avr. 2024
Thanks for your review your feedback is very important to us.

10/10 – Excellent

Aiming, Harvard

Séjour de 2 nuits en avril 2024
Thanks a répondu le 10 mai 2024
Thanks for choosing to stay with us

2/10 – Terrible

Chris

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel et commodités.
Morning staff in charge of breakfast was rude, exit door on our wing was broke, bed was dirty, crumbs were all over the carpet, I stayed here due proximity to the hospital to recover from surgery, that clearly was a mistake. Large gap under the room door allows you to hear everything as well as providing a nice light to annoy you at 3am. The only useful person was the guy who checked us in on Sunday evening. The beds are very low to the floor and are not comfortable.
Séjour de 4 nuits en avril 2024
Apologies a répondu le 19 avr. 2024
Thanks again for the opportunity for you to stay with us. I wish you would have disclosed this at check-in or checkout.

10/10 – Excellent

LouAnn

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The breakfast was the best I’ve had at a hotel in a long time. It was really good
Séjour de 2 nuits en avril 2024
Thank You a répondu le 18 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

6/10 – Acceptable

Lisa

Séjour de 1 nuit en avril 2024
Thanks a répondu le 8 mai 2024
Thanks for choosing to stay with us

10/10 – Excellent

Kathryn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stayed here to see the eclipse - staff friendly and responsive and hotel clean and convenient.
Séjour de 2 nuits en avril 2024
Thanks a répondu le 15 avr. 2024
Thanks for choosing to stay with us

4/10 – Médiocre

Elizabeth

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, commodités
Wasnt even acknowledged when trying to check in.
Séjour de 1 nuit en avril 2024
Apologies a répondu le 13 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

10/10 – Excellent

Isabelle

Voyage en famille avec de jeunes enfants, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed here the night before the eclipse and everything was exactly what we needed. The rooms were clean, staff were friendly and helpful, and everything went smoothly!
Séjour de 1 nuit en avril 2024
Thank You a répondu le 9 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us. Thanks for choosing to stay with us during the Eclipse.

10/10 – Excellent

Richard

Clean and friendly staff
Séjour de 1 nuit en avril 2024
Thank You a répondu le 7 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us. We always strive to be the best Thanks for choosing us.

10/10 – Excellent

Tracie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They serve breakfast. The staff is very friendly and accomodating. Very clean place. Close to shopping.food and activities.
Séjour de 2 nuits en mars 2024
Thank You a répondu le 4 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

6/10 – Acceptable

kim

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Thanks a répondu le 3 avr. 2024
Thanks for choosing to stay with us your feedback would have been nice so we could have had a learning experience from your feedback here at the Comfort Inn. We take provide in our customer satisfaction.

8/10 – Bien

Wendy

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
It was fine.
Séjour de 1 nuit en mars 2024
Thank You a répondu le 1 avr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

8/10 – Bien

Renee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect for a quick stay
Séjour de 1 nuit en mars 2024
Thank You a répondu le 25 mars 2024
Thanks for choosing to stay with us your feedback about your stay is important to us

8/10 – Bien

Robert

Séjour de 1 nuit en mars 2024
Thanks a répondu le 2 avr. 2024
Thanks for choosing to stay with us your feedback is very important to us.

6/10 – Acceptable

Bonnie

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en février 2024
Thanks a répondu le 26 févr. 2024
Thanks for choosing to stay with us your feedback is very important to us.

6/10 – Acceptable

Yung

Séjour de 3 nuits en février 2024
Thanks a répondu le 20 mars 2024
Thanks for choosing to stay with us. Your feedback is very important to us.

6/10 – Acceptable

Ann

Voyage d’affaires
Its ok
Séjour de 1 nuit en février 2024
Thank You a répondu le 23 févr. 2024
Thanks for choosing to stay with us your feedback about your stay is important to us.

10/10 – Excellent

Emily

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff stthe desk go above and beyond. They are always so courteous. Jeff, Juan, and I forgot the name of the 3rd guy. Amazing manners. Emily
Séjour de 2 nuits en février 2024
Thanks a répondu le 23 févr. 2024
Thanks for your awesome words about the staff. We do really appreciate you staying with us. Please visit us again.

10/10 – Excellent

Erika

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable INN
This facility is very clean and comfortable. The breakfast is pretty good and there are also several restaurants and shopping centers nearby if they are serving anything to your liking. My only suggestion is that they inform the guests at check in or have a sign in the room regarding maid service. If not requested the night before your room won't be cleaned, trash not emptied, no fresh towels and beds won't get made.
Séjour de 4 nuits en février 2024
Thanks a répondu le 10 mars 2024
Thanks for your feedback about your stay. I will discuss this with my staff. I hope you let us know if you plan to visit again. I will make sure you enjoy your stay.

6/10 – Acceptable

Jamie

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I bought a suite for the evening, the listing said the living area was separate from the sleeping area. Not exactly separate, but the other side of the room. Not what I planned for.
Séjour de 1 nuit en janvier 2024
Apology a répondu le 16 févr. 2024
Sorry, for the inconvenience but our property does not have one-bedroom suites. On our site it does states that we have suites available because we have larger room suites. Plus, we do advertise efficiency suites and they are not one-bedroom suites.

10/10 – Excellent

Carmen

Séjour de 2 nuits en février 2024
Thanks a répondu le 13 févr. 2024
Thanks for choosing to stay with us. We do have a lot of attractions in the area that you should visit next time.

10/10 – Excellent

Cristian

Séjour de 2 nuits en février 2024
Thanks You a répondu le 20 mars 2024
Thanks for choosing to stay with us. Your feedback is very important to us.

10/10 – Excellent

Yuezhen

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
床比较舒服 早餐也不错有培根就是有点煎过头了
Séjour de 1 nuit en février 2024
Thanks a répondu le 8 févr. 2024
Thanks for choosing to stay with us.

8/10 – Bien

Kay

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Unhappy with rooms we received when we checked in. Original reservation was for (2) rooms, each with Queen bed. When we arrived we were given (2) handicapped rooms with Queen beds.
Séjour de 1 nuit en février 2024
Thanks a répondu le 8 févr. 2024
Thanks for choosing to stay with us. We only have 1 queen bed in handicap only. Sorry for the inconvenience.

8/10 – Bien

Donald

Points forts : Propreté
Good, quiet stay
Séjour de 3 nuits en décembre 2023
Thanks a répondu le 31 janv. 2024
Thanks for choosing to stay with us

10/10 – Excellent

Lemuel

Séjour de 1 nuit en janvier 2024
Thanks a répondu le 20 mars 2024
Thanks for choosing to stay with us. Your feedback is very important to us.