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Hampton Inn Chicago Downtown/Magnificent Mile – Avis

2.5 out of 5
Hampton Inn Chicago Downtown/Magnificent Mile
160 E Huron Street, Chicago, IL

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 541 avis sur 1098." "
Note de 8 – Bien, d’après 307 avis sur 1098." "
Note de 6 – Acceptable, d’après 128 avis sur 1098." "
Note de 4 – Médiocre, d’après 67 avis sur 1098." "
Note de 2 – Terrible, d’après 55 avis sur 1098." "

8,4/10

Propreté

8,6/10

Service et personnel

8,0/10

Commodités

8,0/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Vincent

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean room,, BUT,, we saw one huge cockroach,, one inch diameter !! please desinfect room 3802 Other than that,, clean room and very good breakfast
Séjour de 2 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel
Séjour de 4 nuits en novembre 2023
Anthony - Front Desk Manager a répondu le 20 janv. 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Julie

Voyage de couple
C’est super bien belle accueil mais le stationnement trop cher pour nous donc nous sommes aller mettre la voiture dans un autre stationnement pour les 5 jrs passés à Chicago .
Séjour de 5 nuits en octobre 2023
Yolo- Front Office Supervisor a répondu le 19 nov. 2023
Thank you for providing us with your valuable feedback. We’re disappointed to hear that our property parking option wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.

10/10 – Excellent

Guy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was great!
Séjour de 2 nuits en mai 2023
Tiara E. a répondu le 5 juin 2023
We are so glad that our staff was great to you. We hope to have you stay with us again in the near future.

8/10 – Bien

Denise

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en octobre 2022

10/10 – Excellent

Valerie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super endroit. Piscine sur le toit! Quartier parfait pour la famille. Ascenseurs lents et très achalandées.
Séjour de 2 nuits en août 2022

6/10 – Acceptable

Cynthia

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Very nice, but AC was not working and it was very hot
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Le'Ronda

Points forts : Service et personnel
Points faibles : Commodités
The rooms could use some updating. I would only stay there again for the staff. Almost every staff member was welcoming and professional.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Robin

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was convenient. Taxis were plentiful.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

cecilia Gabriela

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Todo perfecto
Séjour de 7 nuits en mars 2024

4/10 – Médiocre

Jorge

Voyage en famille
Points faibles : Service et personnel, commodités
Es un hotel muy bien ubicado muy céntrico con una vista muy bonita, cerca del lago Michigan, pero no tiene estacionamiento si quieres que la gente del hotel te guarden tu auto lo llevan a otro lado y te cobran $69 usd extra a tu cuenta, al realizar el check in el hotel cobra $100 usd como seguro por cuál quier desperfecto que el cliente pueda causar lo cual es entendible y se entiende que se lo cobran a todos los clientes sin embargo el hotel no le da mantenimiento a sus instalaciones ya que el baño de la habitación que me tocó tenía el lava manos roto y se veía como lo habían pegado, el marco del espejo en su parte inferior ya tenía la pintura vieja y cayéndose, el papel tapiz del baño ya se estaba cayendo, había botellas de shampoo, acondicionador y jabón para cuerpo está último estaba vacío. En cuanto al comedor la mesa que está pegada a una de las ventanas es una tabla vieja sin pintar, con astillas y sucia como si la hubieran sacado de la basura las sillas estaban todas manchadas dicha mugre ya se veía muy vieja no era reciente. Mi habitación fue en el piso 35 no había personal que ayudará a subir las maletas. En términos generales este hotel tiene peores condiciones que un motel de paso. De todo lo anterior tengo fotografías.
Séjour de 1 nuit en mai 2024
Tony Holmes a répondu le 18 mai 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

10/10 – Excellent

German

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very well
Séjour de 2 nuits en février 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Maria

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mai 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Linnesia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I enjoyed my stay. The hotel is located in a walkable area and I was able to see some of the area’s attractions and architecture. The staff was friendly. Check in and check out were hassle free. Everything was clean. It was quiet and peaceful during the night. It’s not a fancy hotel but definitely not a low budget one either. I didn’t realize that the Wi-Fi is not free in the rooms, so be aware of that. I used valet parking and had no issues, but my daughter pointed out that they did not open our doors or load our bags…nothing major. I still tipped. Overall, I enjoyed my stay & would stay there again.
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

sung

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
clean
Séjour de 1 nuit en mai 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Darlene

Points forts : Propreté, service et personnel
It was very close to the hospital where my spouse was being treated.
Séjour de 1 nuit en mai 2024
Tony Holmes a répondu le 18 mai 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

8/10 – Bien

Adrienne

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room and included breakfast were worth the rate. The window view was great.
Séjour de 2 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Alicia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lo unico mal es que tienes que pagar por estacionamiento
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Carolyn

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Free breakfast a great start to day. Had room by the elevator and amazed by the soundproofing. Had peaceful sleep throughout. All around staff pleasant and supportive. Enjoyed our stay❣️
Séjour de 3 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Cynthia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
fantastic rooms, great beds and bath. nice and open floorplan. fantastic location. good breakfast.
Séjour de 2 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Teresa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is accomodating and friendly. The room was very spacious but the bath tub needs to be replaced, the fiberglass is peeling. overall, it was a nice stay and would stay again.
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Katherine

Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Jean-Francois

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Luis, eagan

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente servicio muchas gracias
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Joie

Séjour de 4 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Mary Ann

It was close to Northwestern Hospital.
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Mary

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient, friendly and safe
Séjour de 6 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and close to the main downtown area. Everything is pretty walkable and it was a safe location to stay in. Hotel itself was clean and modern. Our room was spacious and had everything we needed. Only thing I would say is I wish the bathroom was a little more updated, however it was nothing terrible. Would definitely stay here again!
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Sebastian

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

OLUSEGUN

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Clean and tidy
Séjour de 2 nuits en février 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Klaus-Georg

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
:)
Séjour de 5 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

dave

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic stay. Staff were extremely pleasant and helpful. Close to magnificent mile. Walking distance to anything you would want to do. Walking distance to public transit for anything farther away like United Center and Wrigley Field. Would stay again!
Séjour de 4 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Claudia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo excelente y accesible
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Tong

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Came in, greeted properly, staff was very informational.
Séjour de 1 nuit en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Leah

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast was very disappointing. Fruit and yogurt were gone before 8am every day (breakfast hours go until 10), and they stopped refilling hot items almost an hour before breakfast ended. Bread / bagels were never refilled and gone early. Cereal containers were empty all 3 days we were there.
Séjour de 3 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Angel

Points forts : Propreté, commodités et état et installations de l’hébergement.
Clean and great service
Séjour de 2 nuits en avril 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Ruochen

Séjour de 6 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

2/10 – Terrible

Esmeralda

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My recent stay at Hampton Inn Chicago was unfortunately far from satisfactory. From the moment I entered the lobby, I noticed an unsettling lack of cleanliness that persisted throughout my stay. The worst part was the hotel room that seemed it had not been cleaned in a while.
Séjour de 4 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

10/10 – Excellent

Tiffany

Very clean great breakfast
Séjour de 2 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

César Geronimo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Gracias
Séjour de 3 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Bree

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay and great price. Breakfast was good. Elevator wait times were long.
Séjour de 3 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Kathryn Frances, Lebanon

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

4/10 – Médiocre

Sara

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

4/10 – Médiocre

Pam

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
Air conditioner in room did not work properly. Elevator wait time was ridiculous. They had run out of just about everything for breakfast. Even the water jug was empty and they would not refill even though there was 30 minutes left before the service was over.
Séjour de 3 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

6/10 – Acceptable

Genesis

Voyage en famille
Points forts : État et installations de l’hébergement
Points faibles : Propreté
Toilet/bathroom was not cleaned. They gave us a key to a room that was occupied.
Séjour de 1 nuit en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

8/10 – Bien

Michael

Voyage en famille
Decent location. Rooms dated. Brekfast ok. Not enuf elevators
Séjour de 3 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

10/10 – Excellent

Wendy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.

4/10 – Médiocre

Erin

Voyage en famille
No internet for the first day. It took us 3 separate times standing in line waiting to check in before they finally decided to make a list and manually check everyone in before we actually got our room due to no internet and then not being able to access the reservation list.
Séjour de 2 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank for taking the time to leave a review about your stay. We value your feedback and will ensure we share it with our management team. Opportunities like will help us to improve to prevent this happening again. We do hope you will consider staying with us the next time you are in Chicago.

6/10 – Acceptable

Allison

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en mars 2024
Tony Holmes a répondu le 18 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn. Our team is so glad to hear that you enjoyed our property. We look forward to seeing you again soon.