Aire de pique-nique/barbecue

Fairfield Inn & Suites by Marriott Chicago Schaumburg – Avis

3 out of 5
Fairfield Inn & Suites by Marriott Chicago Schaumburg
700 National Parkway, Schaumburg, IL

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 519 avis sur 792." "
Note de 8 – Bien, d’après 187 avis sur 792." "
Note de 6 – Acceptable, d’après 47 avis sur 792." "
Note de 4 – Médiocre, d’après 21 avis sur 792." "
Note de 2 – Terrible, d’après 18 avis sur 792." "

9,4/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Marie-Josee

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique!!!
Plus belle hotel à vie passer en famille. On y retournera c'est certain. Meme pour aller visiter la ville de Chicago ça vaut le petit détour :-)
Séjour de 4 nuits en juillet 2017

2/10 – Terrible

Debby, Ivins

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Melissa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Amber

Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Was on the 1st floor couldn’t sleep guest kept slamming the doors
Séjour de 1 nuit en avril 2024
Fairfield Inn & Suites Chicago Schaumburg a répondu le 23 avr. 2024
Amber, I'm sorry to hear about your experience with noisy guests slamming doors. We apologize for any inconvenience this may have caused during your stay. We'll address this issue with our team to ensure it doesn't happen again. Thank you for bringing it to our attention.

10/10 – Excellent

Erika

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a good experience
Séjour de 3 nuits en mars 2024

10/10 – Excellent

Emlyn

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Holly

Points forts : Propreté
Séjour de 2 nuits en mars 2024

8/10 – Bien

Amy

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was in a good area and easy to get around
Séjour de 1 nuit en février 2024

8/10 – Bien

Susan

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice clean hotel, not stuffed into a bunch of other stuff. Staff pleasant, good location as far as convenience and access to food etc
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Kelly

Séjour de 2 nuits en mars 2024

10/10 – Excellent

Marie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is clean. Staff very friendly and breakfast is good
Séjour de 3 nuits en mars 2024

10/10 – Excellent

Zantrece

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice comfortable and clean
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Christina

Points forts : Commodités, état et installations de l’hébergement
Clean and comfortable
Séjour de 1 nuit en février 2024

10/10 – Excellent

Ryan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Anas

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great experience all around.
Séjour de 1 nuit en février 2024

2/10 – Terrible

Jeffrey

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

4/10 – Médiocre

sonny, ann arbor

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
The fire alarm ring 1:30am midden of the night.wake up the whole building can't good back to sleep.need to wake up 6am that morning.
Séjour de 1 nuit en février 2024
Operations Director a répondu le 21 févr. 2024
Dear Sonny, Thank you for taking the time to share your feedback with us. We deeply apologize for the disturbance caused by the fire alarm during your stay. We understand how disruptive it must have been to be awakened in the middle of the night, especially when you had an early start the following morning.Please be assured that the safety and well-being of our guests are of utmost importance to us, and while we take necessary precautions to ensure such incidents are minimized, unfortunately, they can still occur unexpectedly.We sincerely regret any inconvenience this may have caused you and the other guests in the building. We will be investigating the cause of the alarm and taking steps to prevent such occurrences in the future.We value your patronage and hope to have the opportunity to welcome you back for a much more enjoyable stay in the future.Warm regards,

8/10 – Bien

Kathleen

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were travelling with our 2 children. The location is easy to access from the road and the entrance is accessible. Parking was a little tight, but not too bad. There's a pool and exercise facilities. The complimentary breakfast was pretty good. It was mostly quiet while we were there. The room was very nice; very clean and in good condition.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Beth

Séjour de 1 nuit en février 2024

8/10 – Bien

LASHANNA, Frankfort

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice hotel for the price. Check in was easy, and general area was nice. Didn’t like the fact the hotel shared a common pool with the hotel next door. Overall satisfied.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Myia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

stephanie

Voyage en famille
I am paranoid when it comes to cleanliness of a hotel. They kinda freak me out. Let me tell you, this place is thoroughly cleaned. The staff was exceptionally nice and the hotel itself was updated. I’m very pleased with our stay here
Séjour de 1 nuit en février 2024

10/10 – Excellent

Cecilia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
There is a bar, full breakfast, nice size pool, room service, clean rooms. Overall experience great!!
Séjour de 1 nuit en février 2024

10/10 – Excellent

Yelda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and safe, courteous and helpful staff; excellent breakfast
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, quiet, comfortable room, friendly staff and nice variety for free breakfast. Would definitely recommend.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Joan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was wonderful. The Staff are great and ber helpful.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Barbara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfy beds, friendly staff, quiet, very clean.
Séjour de 3 nuits en janvier 2024

6/10 – Acceptable

Teresa

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités
You use way too much styrofoam and plastic - consider paper plates for dining. Also, the pool area and water were freezing.
Séjour de 1 nuit en janvier 2024
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Teresa, Thank you for sharing your feedback. We appreciate your concern about our environmental impact and will certainly consider alternative, eco-friendly options for dining materials. Our apologies for any inconvenience with the pool temperature – we'll address this promptly to enhance the overall experience.Your insights are invaluable, and we're committed to making improvements based on your suggestions. We hope to welcome you back for an even better stay.

4/10 – Médiocre

Gopinath

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en janvier 2024
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Gopinath, Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. Your comments are important, and we'll use them to improve. If there are specific concerns you'd like us to address, please feel free to share.

10/10 – Excellent

Amy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Amy, Thank you for the wonderful 5/5 review! We're delighted you enjoyed your stay. Looking forward to welcoming you back!

6/10 – Acceptable

Galina

Séjour de 2 nuits en janvier 2024
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Galina, Thank you for sharing your feedback in your recent 3/5 review. We value your honest input and appreciate you taking the time to let us know about your experience.We apologize if there were aspects of your stay that did not meet your expectations. Your feedback is important to us, and we would like to learn more about your specific concerns to address them appropriately.If you have any additional details or suggestions you'd like to share, please feel free to reach out. We strive to continuously improve and hope to have the opportunity to better meet your expectations in the future.Thank you for choosing our hotel, and we hope to welcome you back for a more positive experience.

10/10 – Excellent

Christine

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Christine,Thank you for taking the time to share your wonderful 5/5 review! We are thrilled to hear that you had a positive experience during your stay.Your satisfaction is our top priority, and we appreciate your kind words. If there are any specific highlights or aspects of your visit that you would like to share, or if there's anything we can do to make your future stays even more enjoyable, please let us know.We look forward to welcoming you back for another fantastic stay!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Thank you so much for your outstanding 10/10 review! We're thrilled to learn that your stay at our hotel was exceptional.Your positive feedback means a lot to us, and it's always our goal to provide the best possible experience for our guests. If there are specific aspects of your stay that stood out to you or if there's anything you'd like to share, we'd love to hear more.We look forward to the pleasure of hosting you again on your next visit!Best regards,

8/10 – Bien

Reginald

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Quick getaway
Couldn't find my reservation. Front desk lady keep coughing no mask.
Séjour de 1 nuit en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Reginald, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced in locating your reservation and for any discomfort caused by the front desk situation.Your comments are concerning, and we take them seriously. Rest assured, we will address the issues you raised to ensure a smoother and safer experience for our guests. We appreciate your understanding and would like to assure you that this is not reflective of our usual standards.If your travels bring you back to our area, we would be grateful for the opportunity to provide you with a much-improved experience. Please feel free to reach out if there's anything specific we can do to make amends.Thank you for bringing this to our attention.

10/10 – Excellent

Blake

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I'm never disappointed at a Marriott property. The Fairfield Inn & Suites was a wonderful place to stay while we visited family and met up with friends after Christmas. The entire hotel was built in 2018, so nothing is outdated or worn. The staff was wonderful and friendly. The bathroom light switch is a nightlight – it glows when the light is flipped off, so you can use the bathroom in the middle of the night without having to turn on the big blinding light. THAT is such a simple fix to an annoying problem, and I love it. We will stay here again next time we're in town.
Séjour de 3 nuits en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Blake, Thank you for choosing to stay with us at Fairfield Inn & Suites and for sharing your wonderful experience in your review! We are delighted to hear that you had a fantastic time during your visit with family and friends after Christmas.Your kind words about our recently built property, friendly staff, and the innovative bathroom light switch are greatly appreciated. We're thrilled that this simple feature added to your overall comfort and convenience.It would be our pleasure to welcome you back on your next visit to town. If there's anything specific you'd like for us to prepare or improve upon for your next stay, please let us know.Safe travels, and we look forward to hosting you again!

8/10 – Bien

Barbara, Phoenix

Voyage en famille
Points forts : Propreté, service et personnel
No hot water at all and bathroom light for mirrow wasn’t bright enough to give optional normal light or bright lights for make up and shaving since hard to see face.
Séjour de 4 nuits en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Thank you for taking the time to share your feedback, and we appreciate your honest review. We apologize for the inconvenience you experienced with the lack of hot water and the bathroom light.Please rest assured that we take your comments seriously, and we will address these issues promptly to ensure a more comfortable stay for our guests. Your insights are valuable in helping us improve our services.We would love the opportunity to make it up to you on your next visit. If you choose to stay with us again, please let us know if there's anything specific we can do to enhance your experience.Thank you for bringing this to our attention.

10/10 – Excellent

Parvathy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, convenient location. Perfect for business travel, couples or families
Séjour de 1 nuit en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Thank you for taking the time to share your positive 5/5 review! We're thrilled to hear that you found our hotel clean and conveniently located. It's wonderful to know that our accommodations are suitable for various types of travelers, whether on business or with family and loved ones.We appreciate your feedback and hope to have the pleasure of hosting you again in the future. If there's anything specific that stood out to you or if you have any suggestions for improvement, please don't hesitate to let us know.Looking forward to welcoming you back!

10/10 – Excellent

Wilfredo

Séjour de 1 nuit en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Thank you so much for your fantastic 10/10 review! We are thrilled to hear that your experience at our hotel was perfect.It's always our goal to provide the highest level of service, and your positive feedback is truly rewarding. If there's anything specific that made your stay exceptional or if you have any suggestions for further improvement, please feel free to share.We look forward to welcoming you back for another wonderful stay in the future.

8/10 – Bien

Heather

Séjour de 1 nuit en novembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Thank you for sharing your feedback and giving us an 8/10 rating. We're pleased to hear that your stay was positive overall.If there are specific areas where you feel we could improve and earn that extra 2 points, we would greatly appreciate more details. Your insights are crucial in helping us enhance our services and ensure a better experience for our guests.We hope to have the opportunity to welcome you back and provide an even more satisfying stay.

10/10 – Excellent

Craig

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean and comfy
Everything was very good. Breakfast had eggs and meat for my diabetes. Room was very clean. The only thing missing was no USB charge ports in the room.
Séjour de 3 nuits en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Thank you so much for your glowing 10/10 review! We're delighted to hear that everything was to your satisfaction, especially the breakfast options catering to your dietary needs and the cleanliness of your room.We appreciate your feedback regarding the absence of USB charge ports in the room. Your input is valuable to us, and we'll certainly take it into consideration as we continue to enhance our amenities.We hope to have the pleasure of hosting you again, and please feel free to reach out if there's anything specific you'd like to see in your room during your next stay.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The stay was great! It was losing the game, losing at the casino, unbelievable traffic, overspending on pizza and a congested downtown that put a damper on things 😂
Séjour de 2 nuits en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
We're thrilled to hear that despite the challenges you faced during your stay, you still found it to be a great experience! Losing at the game and casino, dealing with traffic, overspending on pizza, and navigating a congested downtown can indeed be quite the adventure.Your sense of humor shines through, and we appreciate your positive outlook. If there's anything we can do to enhance your next stay or make your time with us even more enjoyable, please don't hesitate to let us know.Looking forward to the opportunity to welcome you back for another round of fun and laughter!

10/10 – Excellent

Robert, State College

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property and friendly staff
Séjour de 2 nuits en décembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Thank you so much for taking the time to share your positive experience at our hotel. We're delighted to hear that you found our property nice and our staff friendly.It's our goal to provide a welcoming and enjoyable stay for all our guests, and your feedback is truly appreciated. If there's anything specific that stood out to you or if you have any suggestions for improvement, we'd love to hear more.We look forward to welcoming you back in the future for another fantastic stay.

10/10 – Excellent

Igor

Séjour de 1 nuit en novembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 22 janv. 2024
Thank you for taking the time to share your 5/5 review! We're thrilled to know that your experience with us was exceptional.If there are any specific aspects of your stay that stood out to you, or if there's anything you believe we can improve upon, we'd love to hear more. Your feedback is invaluable as we continuously strive to provide the best possible service to our guests.We look forward to the opportunity of hosting you again in the future.

10/10 – Excellent

Bart

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was very clean
Séjour de 1 nuit en novembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 29 nov. 2023
Bart, Thank you for taking the time to share your feedback with us. We are delighted to hear that your room met your expectations in terms of cleanliness. Providing a clean and comfortable environment for our guests is one of our top priorities, and we are glad to know that we succeeded in this aspect during your stay.

10/10 – Excellent

Sharon

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was very quiet. The heating system didn't make noise when it went on and off. Spacious rooms and lobby spaces. The coffee was strong enough. The breakfast was standard but the toaster didn't work right!
Séjour de 4 nuits en novembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 29 nov. 2023
Sharon, Thank you for taking the time to share your experience with us. We're delighted to learn that you enjoyed a quiet stay in our spacious rooms and appreciated the tranquil ambiance created by our heating system.It's wonderful to hear that you found our lobby spaces to be accommodating, and we're pleased that our coffee met your expectations with its robust flavor.We apologize for the inconvenience caused by the toaster during breakfast. Your feedback is valuable, and we'll promptly address the issue to ensure that all our guests can enjoy a seamless breakfast experience.We appreciate your positive comments and hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything specific you'd like us to improve or enhance during your next visit, please feel free to let us know.Thank you once again for choosing to stay with us and for sharing your thoughts.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just ok
Generally Fairfield Inn was ok. Very nice bed but pillows too fluffy - had a stiff neck each morning. If in room 403 make sure you shower in the morning when the water is hot. Otherwise showers at night are lukewarm. Breakfast: usually two meat options, eggs were watery, potatoes so very odd. Oatmeal was runny but had many nice additions to make palatable. Yogurt was bland and also seemed watery - both nonfat and low fat options. Raisin Bran tasted stale. English muffins & butter were good. A/C worked well! Good location & close to many good restaurants.
Séjour de 2 nuits en novembre 2023
Fairfield Inn & Suites Chicago Schaumburg a répondu le 29 nov. 2023
Thank you for taking the time to share your feedback about your recent stay at Fairfield Inn. We're pleased to hear that you found the bed comfortable, and we appreciate your compliments on the English muffins, butter, and the efficient functioning of the A/C.We apologize for the inconvenience you experienced with the pillows, and we'll certainly take note of your comment regarding their fluffiness. Our aim is to ensure a restful night's sleep for all our guests, and your feedback helps us make the necessary adjustments.Regarding the water temperature in room 403, we apologize for any inconsistency you encountered. We'll address this issue promptly to ensure that all our guests have access to hot water at any time of the day.We appreciate your honest input on the breakfast options. Rest assured, your comments about the eggs, potatoes, oatmeal, yogurt, and Raisin Bran have been shared with our culinary team. We are committed to providing a satisfying and varied breakfast experience, and your insights will aid us in making the necessary improvements.It's fantastic to hear that you enjoyed our convenient location, close to many good restaurants. We value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay.

10/10 – Excellent

Ricardo

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023

4/10 – Médiocre

Aire

Points forts : Service et personnel
Points faibles : Confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

JIWEN

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk clerk was very nice and considerate.
Séjour de 1 nuit en novembre 2023