2 piscines extérieures, parasols, chaises longues
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Hotel Isla del Encanto – Avis

4 out of 5
Hotel Isla del Encanto
Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Bolivar

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 95 avis sur 144." "
Note de 8 – Bien, d’après 27 avis sur 144." "
Note de 6 – Acceptable, d’après 15 avis sur 144." "
Note de 4 – Médiocre, d’après 5 avis sur 144." "
Note de 2 – Terrible, d’après 2 avis sur 144." "

9,4/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Connie

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great attention from staff. Very pleasant and helpful.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place is wonderful, can’t wait to go back again.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Keenan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A truly wonderful few days at this gorgeous property. The boat ride to the property from Cartagena was a beautiful one hour trip. Welcome drinks and friendly staff greeted us upon arrival. Our villa overlooking the pool and sea was modern and comfortable with very quiet and effective air conditioning, that was necessary as the afternoon heat was impressive. Three meals per day are included and they were tasty, well prepared and large portions that were served by friendly staff. Note that alcohol is NOT included in the rate, so be prepared to pay extra for any cocktails or wine. The neighboring village was a bit loud at night as the street party went until the early morning hours, but it was a LOT more quiet than the street parties in Cartagena. Overall a great spot that was very well maintained, relaxing with great food and great service. We would highly recommend for a relaxing escape after busy days being a tourist in Cartagena.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Carlos

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024

10/10 – Excellent

William

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful isolated (reached only by boat) tropical resort on the beach. A wonderful break from the hustle of the city of Cartagena.
Séjour de 3 nuits en février 2024

10/10 – Excellent

Bruce

As nice as we expected - maybe more so. Beautiful surroundings.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay. Secluded feel, but options to venture out. Good variety in menu.
Séjour de 5 nuits en février 2024

8/10 – Bien

Maxvilano

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel aconchegante, cama confortável, amenity kit loccitane. Funcionários do restaurante/bar simpáticos, solicitos, porém bastante confusos para a sequência de um bom atendimento. Piscina grande, limpa e com cadeiras suficientes para todos os hóspedes.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Mauricio

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Siete Estrellas ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Como su nombre lo dice, realmente es un Encanto. La coordinación para la recogida, los traslados 100% puntuales, las comidas, Atencion y en general, todo súper bien. En cuanto al señor Carlos Acevedo, debo manifestarles que no es un Gerente de Operaciones… Este señor es todo un líder, al frente de su equipo de trabajo, que como capitán de su equipo, diariamente, se pone su equipo sobre sus hombros al punto de que todo permanece Perfecto. Felicitaciones especiales a Marcelo y todo el equipo.. nos hicieron sentir súper especiales. Dios los bendiga por tanta entrega y compromiso para dejar en alto a Cartagena y en especial, al Hotel Isla del Encanto-Barú.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Anela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
es war traumhaft, Erholung pur, sehr freundliches Personal, das Essen war Top - wir haben sogar eine Nacht verlängert Transfer mit dem Boot ist ebenfalls ein Abenteuer Vielen Dank
Séjour de 3 nuits en février 2024

6/10 – Acceptable

alejandro, Wellington

Points forts : Service et personnel
Séjour de 2 nuits en janvier 2024

8/10 – Bien

Carla Maria

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Um pedaço do paraíso na Terra
A ilha de encanto é realmente fantástica, mas aqui deixo algumas considerações. Toda a água doce que tem na ilha vem de barco, o mar é muito salgado, só existe aguda doce nos banheiros do quarto, pia e chuveiro, todo o restante é água salgada incluindo as piscinas. Leve chocolates, amêndoas, salgados, pois não há nada para se comprar lá. A comida no restaurante é bem medíocre, o hotel precisa investir em um bom chefe e o atendimento para qualquer coisa demora uma eternidade. Os quartos novos são fantásticos, grandes e muito confortáveis. A ilha é belíssima.
Séjour de 5 nuits en décembre 2023

10/10 – Excellent

Rebeca

Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent stay
It was a wonderful stay from start to finish. Service was incredible, food delicious, rooms amazing. Only downside was that I didn’t think to bring bug repellent. Mosquitos were bad early am and evening so we were unable to use our balcony at all and had to get out of the pool by 5:00pm. This was in November at the end of rainy season, so it makes sense that there were mosquitos, just an oversight on my part. Hope this tidbit helps someone be better prepared.
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Alberto

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente todo
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Adriana

Voyage de couple
Points forts : Commodités
Amazing just watch out mosquitos after 6 pm
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Keyri

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Un lugar muy bonito
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Latasha

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property was beautiful. The only thing I didn't like was not having a free option of transportation off of the island when i wanted to go explore. However the overall stay was nice and the staff were very kind. Also make sure to take bug spray the mosquitoes were very bad and I got bit up alot.
Séjour de 3 nuits en octobre 2023

8/10 – Bien

Lois, COCHRANE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This resort is absolutely amazing. We came on a family of 7 adults vacation in late September. The staff treated us like family. No reservations for dinner necessary. Our table was set for our 4 rooms every meal. Which was a way too much food. Three course for every meal. Wow. What to know before you go. 1) they provide transportation there and back from Cartagena, however the time of arrival and departure was not disclosed on booking. Typically they pick up at noon(be there at 11) and they depart at 3:00. The thing to remember is, it’s by boat and dependent on weather conditions. We ended up having to book a private boat back because of our flights. $450 USD. 2) all inclusive includes a breakfast buffet. A 3 course lunch with choices. Usually salad or soup, followed by a choice of 3 entrees and several choices of dessert. 3)it is extremely hot and especially humid in September. September and October is a low season. Very few people there, including day trippers. There were only 5 or 6 rooms besides our family.(conservative estimate). Locals told me the resort is packed jAnuary to April. 4) when booking I understood there was a beach for hotel guests and one day trippers. There are separate pools, bar and food area for guests, but the actual beach is for both. You can access the ocean from the reserved pool area, but not the beach. Wasn’t crowded so no issues. 5) activities booked were amazing. private boats with locals
Séjour de 4 nuits en septembre 2023

10/10 – Excellent

natalia, Montevideo

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nos encanto el hotel, tranquilo mucho personal, buena comida.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Frank

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
amazing experience the staff, food and property where all 5 stars
Séjour de 3 nuits en septembre 2023

4/10 – Médiocre

MacAdam

Voyage en famille
Family of four (two adults, two kids- 8 and 11) from California stayed four days. Really nice location, nice pools, felt very safe. Nice rooms. Beautiful grounds. However, the all-inclusive at Hotel Encanto appeared to our family to mean "all- mediocre." There is no drinking water onsite from the faucets or from water filtration systems. The resort provides one, ten oz. bottle of water at breakfast, one at lunch and one at dinner. Period. Beyond those thirty ounces of drinking water per person, per day, you have to buy. For a 500 mL bottle (about 17 ounces) they charge about two dollars. For a family of four, this significantly added up over the course of our stay. It was also just kinda of philosophically insulting for a "four star resort." Good side: great bartenders. Super knowledgeable, great drinks. These folks know how to make exceptional cocktails. Disappointment: the food. Very limited options, and guess what? No other options. There is no where else to go anywhere geographically, to eat a different meal. If food is not a big deal to you, then this should not dissuade you. Skip the snorkeling tour (really), and make sure you don't want to cut your trip short. By day three we asked to leave the island- no refunds and a private boat costs $400. We stayed our final day. For the prices they are charging, I would advise folks to head to Mexico or Costa Rica for much better options at the same price point.
Séjour de 4 nuits en août 2023

10/10 – Excellent

Sarah Beth, Montclair

Séjour de 3 nuits en juillet 2023

10/10 – Excellent

gerard

Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Mark

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful property with large staff - ready to assist with any questions or needs - at anytime. Clean rooms and property is frequently cleaned up. Resort offers activities for kids and adults. Pool and beach is family friendly. Food is good - although menu is small.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Eduardo

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Súper great places for relaxing, all the staff and service is excellent.
Séjour de 3 nuits en juillet 2023

10/10 – Excellent

ANGELICA

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel is wonderful, staff and services remarkable. Food and location exceptional
Séjour de 6 nuits en juillet 2023

10/10 – Excellent

Pedro, Kokomo

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Beautiful!
Séjour de 4 nuits en juin 2023

8/10 – Bien

Kathryn

Séjour de 4 nuits en juin 2023

10/10 – Excellent

Martha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful beach in a quite relaxing isle spot. Loved the costumer service and the sound of the birds every morning☺️☺️ food was great as well!!
Séjour de 2 nuits en juin 2023

10/10 – Excellent

catalina

Séjour de 2 nuits en mai 2023

10/10 – Excellent

Freelance

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall great
Séjour de 3 nuits en mai 2023

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
very mixed feelings about our stay
Séjour de 3 nuits en mai 2023

8/10 – Bien

sebastian

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was a lovely stay. Very relaxing with enough entertainment from the sea and the several pools. Also the in the pool bar was a nice touch and Andres made fantastic pisco sours! One unfortunate aspect was the arrival. Seeing that we came with another family from Cali, we arrived by plane at 1200. Surprisingly the resort did not offer any transport and the call center were no real help. Maria Garcia, Jose and Diana were not helpful in helping us solve the problem. Instead they wanted to over charge us for a private bus ride or we had to figure it out by ourselves. One even had the audacity of saying that we should walk! Considering the price of the resort, one would expect better transportational services all day round and certainly more professional staff at the call center. Perhaps them participating a week as staff at the resort to better understand the professional standards would benefit them. The staff at the resort were extremely professional, helpful and always accommodating. This surely gave us a relaxing and luxurious stay.
Séjour de 2 nuits en mai 2023

10/10 – Excellent

Nancy

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quaint property and very well kept and clean
Séjour de 3 nuits en avril 2023

10/10 – Excellent

hope, scottsdale

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
wonderful beach get away
Séjour de 3 nuits en avril 2023

10/10 – Excellent

domenico

Séjour de 1 nuit en avril 2023

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful location, friendly staff, good food, lots of good (paid but affordable) snorkeling trips. Very relaxing. Great value. The boat ride there and back is fun.
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved it so much
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Patricia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved the staff, extremely nice, sweet and attentive. The place is clean and beautiful as well
Séjour de 5 nuits en avril 2023

10/10 – Excellent

Steven

Séjour de 2 nuits en avril 2023

10/10 – Excellent

Jason

Séjour de 2 nuits en avril 2023

6/10 – Acceptable

HAGGAI

Points forts : Propreté, service et personnel
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Oscar, Charlotte

Séjour de 1 nuit en mars 2023

6/10 – Acceptable

Apoorav

Points faibles : Propreté
Only two words - BED BUGS.

10/10 – Excellent

victor

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfecto en todo!
Todo excelente en el hotel, sin duda lo recomiendo. Increíble lugar!!!
Séjour de 1 nuit en février 2023

10/10 – Excellent

Chisa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay at Hotel Encanto for my 35th birthday. Lovely grounds, well maintained. Romantic or family friendly. Good music at the pool. Lunch and Dinner was very tasty.
Séjour de 1 nuit en février 2023

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome
Great staff and very friendly.
Séjour de 2 nuits en février 2023

10/10 – Excellent

Bryant

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was amazing with its beautiful views, nice suits, amazing food. The only thing you should know is that its a place to relax. Everyone pretty much goes into their rooms at sunset. Not very social during the night.
Séjour de 2 nuits en janvier 2023

10/10 – Excellent

Juan

Séjour de 2 nuits en janvier 2023