Façade de l’hébergement – soirée/nuit
Vérifier la disponibilité

Hampton Inn Carbondale – Avis

2.5 out of 5
Hampton Inn Carbondale
2175 Reed Station Pkwy, Carbondale, IL

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 259 avis sur 487." "
Note de 8 – Bien, d’après 163 avis sur 487." "
Note de 6 – Acceptable, d’après 34 avis sur 487." "
Note de 4 – Médiocre, d’après 20 avis sur 487." "
Note de 2 – Terrible, d’après 11 avis sur 487." "

9,2/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

8,8/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 – Bien

LESECQ, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon hôtel avec un accueil très sympa

10/10 – Excellent

Jeanna

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean. Great breakfast and staff!
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Patti

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024

8/10 – Bien

Martin

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Lisa

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were in Carbondale for the solar eclipse, so the hotel was very busy. The staff was still very friendly and the manager in particular was very enthusiastic about greeting each guest.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Karen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I always stay here when i visit my daughter at SIU. Clean, friendly. Beds are comfortable. The pool and hot tub are well maintained. Overall, great hotel!
Séjour de 1 nuit en avril 2024

8/10 – Bien

Lynnette

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They put us in a top floor room when we asked. That was nice. Room was good. But the breakfast was terrible .
Séjour de 1 nuit en avril 2024

8/10 – Bien

Gina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
stayed one night to experience the eclipse. Liked the clean room, the hotels location and surrounding area. Did not like the astronomical room rate which totaled almost $500
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Cindy

Voyage en famille
At first when looking at the first couple reviews I was a little worried. But I have to say this property was great. We were greeted at the front desk by a friendly, smiley employee. Our room was very spacious and clean. Bed was comfy. Went to go sit in the hot tub and there were no towels. Went to the front desk and asked if there were towels or do we take our bathroom towels. The gentleman behind the desk said no he will get towels and immediately grabbed towels and brought them out to us and apologized. Breakfast was also amazing. They had cheese omelette’s, sausage and potatoes along with your usual continental breakfast food. I would absolutely recommend staying at this hotel.
Séjour de 1 nuit en avril 2024

2/10 – Terrible

kerry

Points faibles : Service et personnel
Definitely would not be staying there again. The complementary breakfast was awful. The waffle machine was broke, and they had no milk for the cereal. The Internet was terrible could not log onto our personal devices, and the TV was in and out the entire time. I would’ve expected considering the the price of the hotel. Very dissatisfied.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Amy

Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Roy

Voyage en famille
Points forts : Propreté, service et personnel
We’ve stayed here a few times and the past couple of times the breakfast has been underwhelming. The waffle irons have been down and the options are very limited. We base our decision on where to stay with the free breakfast in mind. This could determine our next stay.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

David

Points faibles : État et installations de l’hébergement
The free breakfast was not up to par with other places we stayed at. Very limited on selections, other than coffee nothing hot offered.
Séjour de 1 nuit en février 2024

8/10 – Bien

Jason

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Someone left their barn door open
Great location near Walker's Bluff Casino. Room clean but door to bathroom was difficult to open. It was a barn door and the track did not seem to function properly. Told staff at the time of departure and assured me it would be fixed that day.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Dennis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Anniversary trip
everything was wonderful, check in, room and condition. The only downside was cold air blowing into the bathroom. i guess it was to keep the steam down from the bath...should not blow all the time.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great weekend stay!
Everything was great. The staff were super friendly and helpful. The rooms were nice. Would definitely stay here again.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

David

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Joel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Johann

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2024

8/10 – Bien

Christopher

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Joe

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We have stayed at this Hampton over the past several years while visiting our daughter at SIU-C. We have ALWAYS had a pleasant experience-from the staff at the reception desk, upon arrival-to the morning breakfast staff who bring a smile to your face...and the housekeeping staff, too!!! Our daughter has graduated over the weekend, and her life is moving forward-so we will not be seeing these people again...We just want you all to know how great you are! Thank you all so very much!
Séjour de 4 nuits en décembre 2023
Kelly a répondu le 30 déc. 2023
Joe, Congratulations on your daughter's graduation from SIU-C! What an accomplishment and as parents you should be so proud of her success over these pas few years. Next time you are coming back for any reunions please be sure to stop in and say hello and stay with us again!

10/10 – Excellent

Katarzyna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay

8/10 – Bien

Johanna

Points forts : Propreté, service et personnel et commodités.
Hotel was in a great location for my needs. Staff were friendly and hotel was clean. Breakfast was above average for a free meal. My only complaints were that is was loud at all hours. Due to time changes I often didn't go to sleep until after 1am, and it was loud even then. I was awoken one morning by the housekeeping staff greeting each other loudly outside my room. The shower was hard to regulate temperature - it was either too hot or too cool and there was quite a delay when making adjustments. The toilet also didn't flush consistently. Nothing major; just some annoying things when there for a week.
Séjour de 7 nuits en décembre 2023
Kelly a répondu le 30 déc. 2023
Johanna, thank you so much for this feedback. We much appreciate it and have passed along all this information to our chief engineer. We have notified the housekeeping staff to make sure their morning greetings should be kept in the breakroom until a time when guests are awake. We appreciate you staying with us and look forward to the next visit!

8/10 – Bien

catherine, selma

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 11 déc. 2023
Thank you for your feedback!

10/10 – Excellent

Brandon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 5 déc. 2023
Thank you for the great feedback!

8/10 – Bien

Igor

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 6 oct. 2023
Thank you for taking the time to leave us a review! We appreciate your business!

8/10 – Bien

SUsan

Séjour de 7 nuits en septembre 2023
General Manager a répondu le 6 nov. 2023
Thank you for your feedback!

8/10 – Bien

issimo1

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice pool & deck.
Séjour de 3 nuits en octobre 2023
General Manager a répondu le 4 oct. 2023
Thank you for the feedback!

4/10 – Médiocre

ke

Voyage en famille
Points forts : Confort de la chambre
Points faibles : Service et personnel
no one in the office for very long time in the Sunday morning
Séjour de 2 nuits en septembre 2023
General Manager a répondu le 15 sept. 2023
We are truly sorry to hear that your stay was less than satisfactory. We strive to provide excellent customer service and we are truly sorry that we did not meet those expectations. We will take the necessary steps to ensure that this doesn't happen again. Thank you for taking the time to leave us a review

10/10 – Excellent

Karen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 11 sept. 2023
Thank you for the great feedback!

6/10 – Acceptable

Staci

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The breakfast staff Margaret & Brandon was very helpful the evening desk clerk(8-18-23) was very helpful when we was usable to get into our room. The whole experience was great
Séjour de 1 nuit en août 2023
General Manager a répondu le 21 août 2023
Thank you for your feedback!

10/10 – Excellent

john, Southaven

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hampton Inns always consistent. Clean, friendly staff, comfortable beds and pillows. Great breakfast.
Séjour de 1 nuit en août 2023
General Manager a répondu le 16 août 2023
Thank you so much for your kind review!

10/10 – Excellent

Kristin

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fell Fast Asleep
The receptionist were super friendly and made great conversation. The room was big and spacious as well as comfortable. The beds are so nice, i fell right to sleep.
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 31 juill. 2023
Thank you for the great feedback!

10/10 – Excellent

Kurt

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Very spacious room and comfortable but need to upgrade there tv’s
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 17 juill. 2023
Thank you for the 5 star review!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The room was very nice, but the breakfast was a disappointment for cost and reputation of the hotel.
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 10 juill. 2023
Thank you for your feedback!

8/10 – Bien

Michael, Fort Worth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2023
General Manager a répondu le 10 juill. 2023
Thank you for your feedback!

10/10 – Excellent

Dyneen

Séjour de 2 nuits en juin 2023
General Manager a répondu le 17 juill. 2023
Thank you for the 5 star review!

8/10 – Bien

Roger

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean quit all i needed
Séjour de 2 nuits en juin 2023
General Manager a répondu le 19 juin 2023
Thank you so much for your feedback!

10/10 – Excellent

DONNA, NORTH LITTLE ROCK

Points forts : Propreté, service et personnel
Séjour de 1 nuit en juin 2023
Shameka Farmer Front Office Manager a répondu le 12 juin 2023
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.

10/10 – Excellent

Gene

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place to stay.
Séjour de 2 nuits en juin 2023
General Manager a répondu le 13 juin 2023
Thank you so much for your kind review!

6/10 – Acceptable

Susan

Points forts : Service et personnel
Solid place to stay
This hotel is fine. It’s clean and rooms are large. Service was prompt. There is nothing super fancy about it and the remodel was kind of rough around the edges. Overall though, a solid place to stay.
Séjour de 1 nuit en juin 2023
General Manager a répondu le 5 juin 2023
Thank you for your review!

10/10 – Excellent

Stephen

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
What I did not like: no lock on in room sliding bathroom door. Provided for some awkward moments! What I liked, everything else. Who I liked: Margaret, the breakfast lady. She's friendly and attentive to the customers. She makes a mean breakfast and gave excellent suggestions for things to try. I also appreciated the young lady that checked us in. Our keys were a mess and she helped get them straightened them out. So different from other young people these days who normally welcome any added work with an eyeroll or sigh. She was eager to help and this was appreciated.
Séjour de 1 nuit en mai 2023
General Manager a répondu le 31 mai 2023
Thank you so much for your kind review! Please come back and see us again soon!

10/10 – Excellent

James

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
A go place for overnight or longer.
Excellent stay. Hotel staff very friendly and willing to make extra facilities for handicapped visitor. Room was very clean, well equipped and well suited for handicapped customers. Breakfast was clean and well stocked with items for almost anyone. Highly recommended.
Séjour de 1 nuit en mai 2023
General Manager a répondu le 19 mai 2023
We are so glad to hear that you enjoyed your stay! Thank you so much for the great feedback.

10/10 – Excellent

Philip

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Our stay was good. Room was clean. Breakfast was good and breakfast attendant was very helpful.
Séjour de 1 nuit en mai 2023
General Manager a répondu le 15 mai 2023
Thank you so much for the great feedback!

10/10 – Excellent

Maureen

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was clean, up to date and the breakfast was very good! Pool was very well maintained. Only thing missing from the pantry was microwavable food options, the options consisted mostly of candy and chips.
Séjour de 2 nuits en avril 2023
General Manager a répondu le 2 mai 2023
Thank you so much for your amazing feedback. We value your business and hope to see you again soon!

10/10 – Excellent

Karen

Séjour de 1 nuit en avril 2023
General Manager a répondu le 19 mai 2023
Thank you for the great review!

10/10 – Excellent

Rhonda

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hospitality was good
Séjour de 2 nuits en avril 2023
General Manager a répondu le 21 avr. 2023
Thank you for the great review!

10/10 – Excellent

Pamela

Séjour de 1 nuit en mars 2023
General Manager a répondu le 21 avr. 2023
Thank you for the amazing review!

10/10 – Excellent

Karel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great breakfast & large dining area. Quiet room. Large TV. Good water pressure in the shower & plenty warm. Bed was very comfortable & comforter kept us nice & warm.
Séjour de 2 nuits en janvier 2023
General Manager a répondu le 30 janv. 2023
Thank you for the amazing feedback Karel!

10/10 – Excellent

Maria

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was fine
Séjour de 1 nuit en janvier 2023
General Manager a répondu le 24 janv. 2023
Maria, Thank you so much for the feedback! Come back and see us again soon.