Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 272 avis sur 579." "
10 – Excellent
272
Note de 8 – Bien, d’après 200 avis sur 579." "
8 – Bien
200
Note de 6 – Acceptable, d’après 52 avis sur 579." "
6 – Acceptable
52
Note de 4 – Médiocre, d’après 39 avis sur 579." "
4 – Médiocre
39
Note de 2 – Terrible, d’après 16 avis sur 579." "
2 – Terrible
16
8,8/10
Propreté
8,2/10
Service et personnel
8,6/10
Commodités
8,2/10
État et installations de l’hébergement
8,4/10
Écoresponsabilité
Avis
10/10 – Excellent
Dominique
19 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nous avons vraiment aimé cet appartement ! Lit très confortable, cuisine bien équipé! Nous n’avons jamais mangé aux restaurants! Je le recommande!
Dominique
Séjour de 7 nuits en septembre 2023
Guest Services a répondu le 19 sept. 2023
Nous apprécions vos commentaires et aimons savoir que vous avez apprécié vos vacances avec nous dans les Rocheuses. Nous espérons vous revoir bientôt. Bon voyage à la maison, Service à la clientèleWe appreciate your feedback and love to hear that you enjoyed your vacation with us in the Rockies. We hope to see you back again soon. Have a safe trip home, Guest Services
10/10 – Excellent
Christine
11 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great!
Excellent! I thought it would be just ok for the price, but it was quite roomy and clean! Did not expect that :)
Christine
Séjour de 2 nuits en septembre 2023
Guest Services a répondu le 13 sept. 2023
We appreciate your review and hope to see you back again soon. Have a safe trip home, Guest Services
10/10 – Excellent
France
Voyage en famille
19 juill. 2023
Points forts : Propreté, commodités et état et installations de l’hébergement.
Très grand et propre. La vue est aussi magnifique et le spa agréable en fin de journée.
France
Séjour de 1 nuit en juillet 2023
Guest Services a répondu le 19 juill. 2023
Nous apprécions vos commentaires et espérons vous revoir bientôt.Prends soin de toi,Services à la clientèleWe appreciate your feedback and hope to see you back again soon.Take care,Guest Services
10/10 – Excellent
Marc
Voyage en famille
6 janv. 2023
Points forts : Propreté, commodités et état et installations de l’hébergement.
C’est très propre
Marc
Guest Services a répondu le 9 janv. 2023
We really appreciate you taking the time to share your rating with us and we are glad that you enjoyed your stay. We look forward to seeing you again soon.
8/10 – Bien
Heidi Sia-Ho
21 sept. 2022
Points forts : Propreté
Très belle chambre rénovée. Très proche du centre-ville.
Heidi Sia-Ho
Séjour de 3 nuits en septembre 2022
Guest Services a répondu le 20 oct. 2022
Joli!Guest Services
8/10 – Bien
Genevieve
Voyage en famille avec de jeunes enfants, Voyage en famille
3 août 2022
Points forts : Propreté, état et installations de l’hébergement
Les glissades super!
Ascenseur en pane moins bon
Genevieve
Séjour de 3 nuits en juillet 2022
10/10 – Excellent
Chantale
Voyage en famille
29 juin 2022
Points forts : Propreté, commodités et état et installations de l’hébergement.
Condo très pratique pour une famille
Cuisine bien équipée
Piscine intérieure et spa
Balcon avec vue sur les montagnes
Excellent!
Chantale
Séjour de 4 nuits en juin 2022
Front Desk a répondu le 29 juin 2022
Thank you so much for taking the time to leave us a 5-star review
8/10 – Bien
Voyageur vérifié
Voyage en famille
15 août 2021
Points forts : Propreté, commodités et état et installations de l’hébergement.
Beau grand condo. Aménagement à jour.
Parfait pour 4.
Cuisine et laveuse/sécheuse super.
Le garage est partagé et il faut chercher les espaces pour le resort. On s’y sent plus ou moins les bienvenus. Ça devrait être attitré par condo ou regroupé par entité.
Atmosphère semble froide avec les résidents.
Voyageur vérifié
Séjour de 4 nuits en août 2021
Guest Services a répondu le 16 août 2021
Merci! We appreciate the kind words.
Guest Services
8/10 – Bien
Voyageur vérifié
Voyage en famille
24 juill. 2021
Points forts : Propreté, commodités et état et installations de l’hébergement.
Il aurais ete agreable davoir un endroit reserver au adulte pour la piscine et spa
Hotel tres familliale
Voyageur vérifié
Séjour de 5 nuits en juillet 2021
Guest Services a répondu le 29 juill. 2021
The pool is so popular with the kids, it is impractical to reserve part of it for adults. We hope you had a safe trip home.
Guest Services
10/10 – Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
18 juill. 2021
Points forts : Propreté, état et installations de l’hébergement
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent reception. Quiet and restful place.
Rollande
Séjour de 6 nuits en juillet 2019
Guest Services a répondu le 6 août 2019
Perfect! It sounds like your vacation was restful and restorative. We are pleased.
Guest Services
10/10 – Excellent
Sarah
Voyage en famille avec de jeunes enfants
27 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Family friendly, and a great spot to unwind at the end of a busy day. We used the games room almost nightly. Friendly staff and fairly central/walkable.
Sarah
Séjour de 3 nuits en mai 2024
Guest Services a répondu le 28 mai 2024
Hi Sarah! Thanks so much for taking the time to rate us. We are so happy you had a great experience. We hope to welcome you back soon!
8/10 – Bien
Mariane
Voyage en famille avec de jeunes enfants
20 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay , wonderful view , i wish there was more pillows in the unit and also wish the hot tub was working! But overall great stay
Mariane
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 20 mai 2024
Thank you so much for the great feedback. If you stay with us again feel free to call the front desk as we would be happy to provide you an additional pillow. Sorry the hot tub was closed but sadly we to have to do maintenance from time to time. We are so pleased that you enjoyed your stay and hope to have you back! Safe travels.
10/10 – Excellent
Georgiana, Calgary
20 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Georgiana
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 21 mai 2024
Wow! Thanks for the great review. We hope to see you again soon!
8/10 – Bien
Sungmin
20 mai 2024
Points forts : Propreté
Sungmin
Séjour de 1 nuit en mai 2024
Guest Services a répondu le 21 mai 2024
Thanks so much for ranking us. We really appreciate you staying with us and hope you will come again!
4/10 – Médiocre
Pamela
15 mai 2024
Points faibles : Propreté, état et installations de l’hébergement
Pamela
Séjour de 7 nuits en avril 2024
Guest Services a répondu le 18 mai 2024
Hi Pamela - We would love to know how we could have met your expectations. Please feel free to reach out to us directly if there any concerns that could help us make it a more positive experience in the future. We understand that the pool was closed during your stay but unfortunately that was out of our control. Wishing you safe travels.
2/10 – Terrible
Brianna
Voyage en famille
13 mai 2024
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Garbage would never stay again. The pool was closed and i never got a notice and they forced me to stay and not refund me. Honestly wasnt even that clean and wasnt very nice. Never coming back. Do not recommend
Brianna
Séjour de 2 nuits en mai 2024
Guest Services a répondu le 13 mai 2024
We are very sorry that you did not enjoy your stay. We sent out notices of the pool closure as soon as possible even though it was out of our control. We offered all guest a refund for the pool portion of the resort fees and also offered alternatives for swimming in the area. Most of our guest are just as excited about all of our other great amenities such as games room, free rentals and stunning Rocky Mountain views but we wish you the best in your future travels.
2/10 – Terrible
Line
Voyage en groupe
28 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Apartment was nice, neighbors did laundry all day until 11 pm and then started again at 6 am the next day so all we heard all day and night was the spin cycle shaking our condo. Woke me up at 6 am. Came here to get away and relax and that didn’t happen, just annoying noise!
Line
Séjour de 1 nuit en avril 2024
Guest services a répondu le 28 avr. 2024
We are so sorry that the noise disturbed your vacation. In future, please let us know. We would have been happy to ask the guest in the other room to use the laundry only during regular hours. It’s unfortunate that this took away from the nice condo that we hope would account for at least some of your review given the noise was not within our control and we were not made aware of it. Safe travels.
10/10 – Excellent
Geri
21 avr. 2024
Geri
Séjour de 2 nuits en avril 2024
Guest Services a répondu le 13 mai 2024
Thanks for the great review! We really hope you come back and stay with us again soon!!
8/10 – Bien
Adrian, Red Deer
Voyage en famille avec de jeunes enfants
14 avr. 2024
Points forts : Service et personnel, commodités
Place was clean and staff was polite but don’t like they charge fees if I left garbage in garbage can in room it seems there are fees for everything. Towels must be left in tub or another fee that’s why you hire staff so the rooms are taken care of.
Adrian
Séjour de 1 nuit en avril 2024
Member Services a répondu le 15 avr. 2024
Thank you for taking the time to share your feedback. We're glad to hear that you found our place clean and our staff polite. Regarding your concerns about additional fees, we want to assure you that we do not charge extra for leaving garbage in the garbage can or for not leaving towels in the tub. Can you advise where you received the information that you will be charged so that we can ensure that future guest do not have the same misconception?We aim to provide a hassle-free experience for our guests, and any charges are clearly outlined in our policies. We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.
10/10 – Excellent
Alana
30 mars 2024
Alana
Séjour de 1 nuit en mars 2024
Guest Services a répondu le 28 avr. 2024
Thanks for the great review. We hope you come visit us in the mountains again soon!
4/10 – Médiocre
Jesse
Voyage en famille avec de jeunes enfants
25 mars 2024
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
2/3 of the water park was not operating and the washing machine had so much mold in it that it wasnt safe to use, as soon as we opened up the door the entire apartment smelled like mold. We tried to clean it up to get rid the smell but thankfully the none of the thermostats worked and we were able to sleep with all the windows and doors open to outside and the apartment temperature never fell below 26c would not recommend
Jesse
Séjour de 1 nuit en mars 2024
Guest Services a répondu le 26 mars 2024
We thank you for your review and appreciate the feedback. We weren't aware that the pool was not fully opened perhaps they were just doing routine maintenance? We checked the washer in your unit and it was cleaned it can become a little musty if its used and the doors shut right after for days or longer. In future please report any issues to our front desk team immediately so we can fix them while you are here.Have a safe trip home,Guest Services
10/10 – Excellent
Breanna
Voyage de couple
17 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay here. The room was beautiful and clean. The kitchen was well supplied and the tub was amazing
Breanna
Séjour de 3 nuits en mars 2024
Guest Services a répondu le 20 mars 2024
We appreciate your feedback and are happy to hear that you had a great vacation with us in the Rockies. We hope that you are able to come back again soon.Take care,Guest Services
10/10 – Excellent
Lesia
Voyage en famille
20 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Lesia
Séjour de 3 nuits en février 2024
Guest Services a répondu le 27 févr. 2024
Thank you for taking the time to leave us a review. We are so pleased you enjoyed your stay with us. Come back soon!
10/10 – Excellent
Graham
Voyage en groupe
18 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Graham
Séjour de 2 nuits en février 2024
Guest Services a répondu le 27 févr. 2024
Thank you so much for the glowing rating! We aim to please and it is very nice to hear that our efforts made your stay great. Please come visit us again!
8/10 – Bien
JAE SONG
Voyage en famille
17 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
JAE SONG
Séjour de 2 nuits en février 2024
Guest Services a répondu le 27 févr. 2024
Thank you for taking the time to leave us a review. If you would like to let us know how we could have improved your stay, we'd love to hear from you. We hope to host you again in the future and thank you for choosing us!
8/10 – Bien
Jasmin
12 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Jasmin
Séjour de 2 nuits en février 2024
Guest Services a répondu le 13 févr. 2024
We are so glad you enjoyed your stay. We hope to welcome you back in the future. Guest Services
10/10 – Excellent
Anie
29 janv. 2024
Anie
Séjour de 2 nuits en janvier 2024
Guest Services a répondu le 30 janv. 2024
We thank you for your review and are happy to see that you had a great time with us here in the Rockies. We hope that you are able to come back again soon. Have a safe trip home, Guest Services
8/10 – Bien
Kaylin
28 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Kaylin
Séjour de 2 nuits en janvier 2024
Guest Services a répondu le 29 janv. 2024
We thank you for your review and are happy to see that you had a nice vacation with us here in Canmore.Have a safe trip home,Guest Services
10/10 – Excellent
Aaron
Voyage en famille avec de jeunes enfants
22 janv. 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Went for a swim and got out of the pool went to go back into the main floor and the code would not let me in ..... i had to walk to the underground parking and get into my suite that way it was a bit chilly
Aaron
Séjour de 3 nuits en janvier 2024
Guest Services a répondu le 23 janv. 2024
We thank you for your feedback. We are sorry to hear that you had the wrong code for the outside door. We encourage our guests to keep those outside codes on them as both buildings are different. We hope that you are able to vacation with us sometime soon.Have a safe trip home,Guest Services
10/10 – Excellent
Aaron
Voyage en famille
7 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
New Years Stay
We rented the two bedroom jacuzzi suite. The place was clean upon checking in. The check in was quick and informative and they were good about replacing the garbages daily. This was the second time staying at this property and would definitely stay again.
Aaron
Séjour de 2 nuits en décembre 2023
Guest Services a répondu le 12 janv. 2024
We appreciate your feedback and are happy to hear that you had a great vacation with us here in the Rockies. We hope that you are able to come back again soon. Happy New Year, Guest Services
8/10 – Bien
Sean, Calgary
5 janv. 2024
Sean
Séjour de 2 nuits en janvier 2024
Guest Services a répondu le 29 janv. 2024
We thank you for your review and hope that you are able to come back again soon.Take care,Guest Services
10/10 – Excellent
Angelina
2 janv. 2024
Angelina
Séjour de 1 nuit en décembre 2023
Guest Services a répondu le 23 janv. 2024
We thank you for your review and are happy to see that you had a great time. We hope that you are able to come back again soon!Happy New Year,Guest Services
10/10 – Excellent
Roena
Voyage en famille
30 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Roena
Séjour de 1 nuit en décembre 2023
Guest Services a répondu le 30 déc. 2023
We appreciate your review and are happy to see that you had a nice time with us here in the Rockies. We hope that you are able to come back again soon. Happy New Year, Guest Services
6/10 – Acceptable
Beautisca
Voyage en famille
30 déc. 2023
Beautisca
Séjour de 1 nuit en décembre 2023
Guest Services a répondu le 13 févr. 2024
We thank you for your review and will try our best to make your next vacation even better.Take care,Guest Services
4/10 – Médiocre
Adeel
Voyage en famille
29 déc. 2023
Points forts : État et installations de l’hébergement
Points faibles : Service et personnel, confort de la chambre
Adeel
Séjour de 1 nuit en décembre 2023
Guest Services a répondu le 31 déc. 2023
We thank you for your review however if there is anything that we can do to make it better next time please don't hesitate to let us know. Have a safe trip home Happy New Year, Guest Services
6/10 – Acceptable
Nancy
28 déc. 2023
Nancy
Séjour de 1 nuit en décembre 2023
Guest Services a répondu le 29 déc. 2023
We thank you for your review but if there is anything that we can do better next time please let us know. Take care, Guest Services
10/10 – Excellent
neal
Voyage en famille, Voyage de couple, Voyage en groupe
18 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great for multi couple trips. The suite had everything we needed. Close to everyhting. Great amenities. Friendly staff. 9/10
neal
Séjour de 2 nuits en décembre 2023
Guest Services a répondu le 18 déc. 2023
We appreciate your feedback and are happy to hear that you had a nice vacation with us here in the Rockies. We hope that you are able to come back again soon. Have a safe trip home, Guest Services
10/10 – Excellent
Lyra
17 déc. 2023
Lyra
Séjour de 1 nuit en décembre 2023
Guest Services a répondu le 18 déc. 2023
We thank you for your review. We are glad to see that you had a nice vacation with us. Take care, Guest Services
10/10 – Excellent
Jeffrey
Voyage en famille
11 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jeffrey
Séjour de 3 nuits en décembre 2023
Guest Services a répondu le 11 déc. 2023
We appreciate your review and are happy to hear that you had a nice vacation with us here in the Rockies. Have a safe trip home, Guest Services
10/10 – Excellent
Nhiem
Voyage en famille avec de jeunes enfants
14 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great
Nhiem
Séjour de 2 nuits en novembre 2023
Guest Services a répondu le 14 nov. 2023
We thank you for your review and happy to hear that you had a nice vacation with us here in Canmore. Have a safe trip home, Guest Services
10/10 – Excellent
Courtney
11 nov. 2023
Courtney
Séjour de 1 nuit en novembre 2023
Guest Services a répondu le 11 déc. 2023
We thank you for your review and hope that you are able to come back again soon. Take care, Guest Services
10/10 – Excellent
Sarah
5 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property is clean and what I expected from pictures. The pool is in another building from where I stayed.
Sarah
Séjour de 1 nuit en novembre 2023
Guest Services a répondu le 6 nov. 2023
We appreciate your feedback and happy to hear that you had a nice vacation with us here in the Rockies. You are correct that the pool is in the adjacent property we are happy to be able to provide this amenity for our guests. Have a safe trip home we hope to see you back again soon, Guest Services
10/10 – Excellent
Lindsay
1 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lindsay
Séjour de 1 nuit en septembre 2023
Guest Services a répondu le 2 nov. 2023
We thank you for your review and are happy to hear that you had a great time with us here in Canmore. We hope that you are able to come back again soon. Have a safe trip home, Guest Services
10/10 – Excellent
Roger
29 oct. 2023
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Roger
Séjour de 2 nuits en octobre 2023
Guest Services a répondu le 31 oct. 2023
We thank you for your review and are happy to see that you had a nice vacation with us here in the Rockies. Have a safe trip home, Guest Services
10/10 – Excellent
Oleg
21 oct. 2023
Oleg
Séjour de 1 nuit en octobre 2023
Guest Services a répondu le 14 nov. 2023
We thank you for your review. We are happy to hear that you enjoyed your vacation here in the Rockies. We hope that you are able to come back again soon. Take care, Guest Services
10/10 – Excellent
Gabriela
Voyage en famille avec de jeunes enfants
20 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We absolutely loved this place. Clean and excellent room layout for families. My daughter loved the pool. We will most certainly come back.
Gabriela
Séjour de 1 nuit en octobre 2023
Guest Services a répondu le 20 oct. 2023
We thank you for your feedback and are happy to hear that you had a nice vacation with us here in the Rockies. We hope that you are able to come back again soon. Please have a safe trip home, Guest Services
8/10 – Bien
CATHERINE
Voyage en famille
16 oct. 2023
Points forts : Propreté, service et personnel
Great location and friendly knowledgeable staff
CATHERINE
Séjour de 1 nuit en septembre 2023
Guest Services a répondu le 16 oct. 2023
We appreciate your feedback and are happy to hear that our front desk team was able to help you out with your vacation questions. It's nice to get the inside scoop! Have a safe trip home, Guest Services
8/10 – Bien
Janna
Voyage en famille
10 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Janna
Séjour de 3 nuits en octobre 2023
Guest Services a répondu le 11 oct. 2023
We thank you for your review. We hope that you had a nice vacation with us and that you are able to come back again soon.Have a safe trip,Guest Services
8/10 – Bien
Elaine
Voyage en groupe
10 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was nice and clean. Beds were hard so we didn’t sleep well.
Elaine
Séjour de 1 nuit en octobre 2023
Guest Services a répondu le 11 oct. 2023
We appreciate your feedback. Mattresses are a difficult item as everyone has different tastes in them. Please have a safe trip home,Guest Services