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Grand Fiesta Americana Coral Beach Cancun - All Inclusive – Avis

4.5 out of 5
Grand Fiesta Americana Coral Beach Cancun - All Inclusive
Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancun, QROO

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 2180 avis sur 2930." "
Note de 8 – Bien, d’après 446 avis sur 2930." "
Note de 6 – Acceptable, d’après 180 avis sur 2930." "
Note de 4 – Médiocre, d’après 66 avis sur 2930." "
Note de 2 – Terrible, d’après 58 avis sur 2930." "

9,6/10

Propreté

9,6/10

Service et personnel

9,2/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Mohamed

Points forts : Propreté, commodités et état et installations de l’hébergement.
I was very impressed with this hotel, especially the service. They make you feel special and you feel like everything is possible. Special shout out to the Kidz Club staff. Our daughter is very picky and for the first time, she begged to go back there. They have a great supervision and they let the kids do fun activities such as cooking classes and crafting. The food was really good (buffet offered a different choice everyday). The all-inclusive program is really worth the price. They have good brands when it comes to drinks and they have a cute little cafe where you can get ice cream, pastries and sandwiches between the meals. The beach was beautiful and the thing that amazed me the most was the staff's ability to offer alternative options that are better than what you wanted/expected. Now that we are back home, it felt like a little dream. Kudos to everyone involved in the success of this hotel. Definitely coming back in 2024.
Séjour de 5 nuits en juillet 2023
Comment from Hotel Management a répondu le 26 juill. 2023
Dear Mohamed, Thank you so much for taking the time to share your heartwarming feedback about your recent stay at our hotel. Knowing that you enjoyed your time with us reaffirms our commitment to providing exceptional hospitality and creating unforgettable moments for our guests. We are happy to read your daughter enjoyed our Coral KidZ Club and all the activities we offer, our wide culinary offer, our Coral Cafe, the beach, and the service provided by our staff. We continuously strive to exceed expectations, and your feedback serves as a great motivation for our team. Once again, Thank you for choosing Grand Fiesta Americana Coral Beach Cancun All-Inclusive Spa Resort. We look forward to welcoming you again in 2024!

6/10 – Acceptable

Elianne gonzalez

Voyage en famille, Voyage en groupe
Points forts : Propreté
Tout il fermme de bonne heure ce cher pour rien
Séjour de 4 nuits en septembre 2021
Edgar Novelo a répondu le 27 sept. 2021
Dear Elianne, Thank you for taking the time to comment. We apologize for not being able to meet your expectation. Hopefully, you will allow us to improve the perception you have of the resort.

10/10 – Excellent

Francis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 14 nuits en mai 2021
Edgar Novelo a répondu le 7 juin 2021
Gracias Francis por su calificación. ¡Esperamos recibirle en sus próximas vacaciones por el Caribe Mexicano!

10/10 – Excellent

Jaime Castellon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing property.
Séjour de 4 nuits en mai 2024

8/10 – Bien

Mauricio Jeitani

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Buen servicio, opciones de comida variada, personal servicial, pero en cuanto al servicio en la playa para la colocación de sombrillas y limpieza en las camastras de la playa, deficiente.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Ibn Abdul

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was amazing
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Ibn, Thank you for your rating. We are happy to read you enjoyed your stay with us. We look forward to welcome you again on your next trip to Cancun!

8/10 – Bien

Rohan

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Na
Séjour de 3 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Rohan, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 – Excellent

Zara

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 6 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Zara, Thank you for your rating. We look forward to welcome you again on your next trip to Cancun!

10/10 – Excellent

Juan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the service also the variety of drinks they offer pools are clean awesome place food is good
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Juan, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our service, drinks, and pool amenities. We strive to provide a memorable experience for all our guests. Looking forward to welcoming you back soon!

10/10 – Excellent

Teo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Teo, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 – Excellent

Sevan

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very satisfied 😊 we enjoyed our staying for 6 days, the service, food, cleaning, restaurants, entertainments were amazing and very friendly staff members, 5 star's.
Séjour de 5 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Sevan, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing stay with us and enjoyed everything from our service and food to our entertainment and friendly staff. We look forward to welcoming you back soon for another 5 star experience at #MyCoralBeach!

10/10 – Excellent

Fabian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was excellent.
Séjour de 2 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Fabian, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us! We look forward to welcoming you back soon!

6/10 – Acceptable

Haseeb

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
Service was very poor - waiter barely attended to you. Fold always arrived very late and super cold.
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Haseeb, Thank you for your feedback. We apologize that we did not meet your expectations. Your comments will help us improve our service, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 – Acceptable

Amber

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel
It was a decent stay. Many children and not a lot of activities but overall ok
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Amber, Thank you for your feedback! We're glad to hear you had an overall pleasant stay. We hope to welcome you back soon!

10/10 – Excellent

Charles Nathaniel

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is amazing, friendly and helpful. The views from the rooms are spectacular. The food is excellent. I’ve been here twice and loved it both times
Séjour de 5 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Charles, Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed your stays with us. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff, views, and food to be outstanding. We can't wait to welcome you back for your next visit!

6/10 – Acceptable

Sajid

Points faibles : Service et personnel
It was ok
Séjour de 3 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear, Thank you for your rating. We look forward to hosting you again.

8/10 – Bien

Inci

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was overall a great experience. The hotel is a bit old but maintained and cleaned well. All the bathrooms in the restaurants, lobby, pool area was always clean. Some of the restaurants were awesome and some were okay. The service at the one in the pool area which serves seafood was not good. Unfortunately we noticed that the waitresses were very attentive to the customers who gave tips when they first sat down at the table. Tipping in my opinion should happen if the service is nice which happens after the service is finished. Waitresses shouldn’t treat customers differently based on the upfront tipping. That was sad to see. However in the Mexican restaurant and in the Steakhouse we got 5-star service and kindness which was really nice. The buffet restaurant which was open for breakfast/lunch/dinner was pretty warm inside. The condensation from the vents were dripping on the tables and chairs. That restaurant needs a bit of upgrade. The food in every restaurant was really good. We as a family of four with little kids ate any kind of food but never felt any discomfort which speaks to the fact that everything was good quality and fresh. The pool was big and clean. The room service was great. They visited our room multiple times a day to clean, refill the mini fridge, coffee station, snacks and for turndown service.
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Inci, Thank you for sharing your detailed feedback! We're delighted to hear that you had an overall great experience and enjoyed our clean facilities, diverse dining options, and exceptional service in our restaurants. We appreciate your comments regarding the service at the pool area and the buffet restaurant. Your insights are invaluable and will be addressed with our team to ensure we continue to improve. We hope to welcome you and your family back soon for an even better stay.

10/10 – Excellent

Abel alejandro

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Buen servicio
Séjour de 7 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Estimado Abel, ¡Gracias por sus amables palabras! Nos alegra saber que disfrutaron de nuestro servicio. ¡Esperamos darles la bienvenida de nuevo en Grand Fiesta Americana Coral Beach Cancún en su próximo viaje a Cancún!

8/10 – Bien

Susana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Buena y ya en proceso de remodelación.
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Estimada Susana, ¡Gracias por su comentario! Así es, estamos emocionados por las renovaciones en curso y no podemos esperar a compartir los resultados. ¡Les esperamos pronto en Grand Fiesta Americana Coral Beach Cancún!

10/10 – Excellent

Esperanza

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the beach very clean, will definitely consider going back
Séjour de 7 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Esperanza, Thank you so much for your kind words! We're thrilled to hear you enjoyed our beach. We look forward to welcoming you back soon!

10/10 – Excellent

RALSTON

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Luxurious property
Séjour de 6 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Ralston, Thank you for your rating. We are happy to read you enjoyed our luxurious property. We look forward to welcome you again on your next trip to Cancun!

8/10 – Bien

Sumit

Points forts : Propreté, état et installations de l’hébergement
The property was nice but some of the facilities are old.
Séjour de 3 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Sumit, Thank you for your feedback. We appreciate you highlighting areas for improvement. We're continuously working on enhancing our facilities to ensure a better experience for all our guests.

10/10 – Excellent

Hanwool

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Comment from Hotel Management a répondu le 24 mai 2024
Dear Hanwool, Thank you for your rating. We look forward to welcome you again on your next trip to the Caribbean!

10/10 – Excellent

Kiara

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good food excellent service a good experience for first time
Séjour de 3 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Kiara, Thank you for your kind words! We're delighted to hear you enjoyed the food and service. We hope to welcome you back for another great experience soon!

10/10 – Excellent

Ricardo, Schertz

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fiesta Grand was really nice. Our room was very spacious clean and had a great balcony. The Dining options were excellent. Swimming pool was great and the beach was nice. The resort staff (dinning, outdoor activities, bars, house keeping, room service, and others) was very courteous, professional, and very helpful. They all addressed us with a big smile and treated us like we were very special to them and ensured all our needs were met. We had a great time. The only area I feel could use some improvement was the nightly entertainment. With the exception of our last night there, the entertainment was a bit dull. All in all, I loved our stay at the resort and I do plan to return.
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Ricardo, Thank you for your detailed feedback! We're delighted to hear that you enjoyed your room, dining options, and the hospitality of our staff. We appreciate your comments about the nightly entertainment and will work on enhancing this aspect. We look forward to welcoming you back to Grand Fiesta Americana Coral Beach Cancun!

10/10 – Excellent

Jose

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really loved how everything was at my reach for my family. Easy access to the beach from the pool area and really enjoyed the food and service from all of the workers. This was a very friendly hotel for families and loved the kids club and sports lounge.
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Jose, Thank you for your kind words! We're delighted to hear that you and your family enjoyed the convenient beach access, our culinary offer, and friendly service. It's great to know the kids club and sports lounge were a hit. We hope to welcome you back soon!

10/10 – Excellent

Navjot

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything’s so well and good
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Navjot, Thank you for your rating. We are happy to read you enjoyed your recent stay with us. We look forward to welcome you again on your next trip to the Caribbean!

10/10 – Excellent

Luis

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 7 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Luis, Thank you for your rating. We're thrilled to read you found your recent stay to be excellent. We look forward to welcome you again on your next trip to Cancun!

4/10 – Médiocre

Weiwen

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
A lot of amenities listed on the website were no longer available. The building looked old and outdated. Part of the building had no AC (out of service). Restaurants were short staffed so wait time for food was long. Terrible experience.
Séjour de 5 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Weiwen, Thank you for your feedback. We're sorry we didn't meet your expectations during your stay. We understand your concerns about the amenities, building condition, and restaurant wait times. We will address these issues with the correspondent departments to improve our guests' experience. We appreciate your comments and hope you'll consider giving us another chance in the future.

8/10 – Bien

Reggie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good food, nice beach. Best property we have stayed at in Cancun.
Séjour de 3 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Reggie, Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our culinary offer and the beach during your stay. We look forward to hosting you again on your next trip to Cancun!

10/10 – Excellent

Yi

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice place to stay
Séjour de 5 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Yi, Thank you for your rating. We are happy to read you enjoyed your most recent stay with us. We look forward to welcome you again in a not so far future!

8/10 – Bien

Huynh Hoa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We really enjoyed the vibe of this resort. They nightly musical entertainment in the lobby bar was very nice. People walking through the lobby or sat at the lobby bar were able to enjoy the music.
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Huynh, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the night entertainment in our lobby bar. We strive to create a welcoming atmosphere for all our guests to relax and unwind. We hope to welcome you back again soon!

8/10 – Bien

Lazaro

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall a beautiful place they just need to improve the food variety and quality of the “no reservations needed” restaurants. 8/10 ⭐️
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Lazaro, Thank you for your feedback! We appreciate your comments and will definitely take them into consideration to enhance our dining experience. We look forward to hosting you again.

10/10 – Excellent

Alberto Orlando Carrera

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
👍👍👍
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Estimado Alberto,¡Muchas gracias por su evaluación, esperamos poder recibirles nuevamente en esta su casa, Grand Fiesta Americana Coral Beach Cancún All Inclusive Spa Resort en su próximo viaje al Caribe!

10/10 – Excellent

Farhad

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
We stayed for 4 days with family. It was an amazing experience, beautiful beach, wonderful service. Food was not all that, but everything else was great. I highly recommend it.
Comment from Hotel Management a répondu le 21 mai 2024
Dear Farhad, Thank you for choosing our resort for your family getaway! We're thrilled to hear that you enjoyed our beautiful beach and received wonderful service throughout your stay. We appreciate your feedback. We hope to welcome you back soon!

10/10 – Excellent

IMRAN

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They have lot of food options but they should have halal food option as well. Thanks
Séjour de 3 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Imran, Thank you for your rating and your suggestion about halal food. We look forward to welcome you again on your next trip to Cancun!

10/10 – Excellent

Darragh

Séjour de 6 nuits en avril 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Darragh, Thank you for your rating. We look forward to welcome you again in a not so far future!

8/10 – Bien

Jason

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Purchased Infinite package. Loved the private beach area and the room (11th flr) was outstanding. Housekeeping, can’t say enough how much time she spent cleaning. Easy to get dinner resv when booked in the Infinte Club Lounge. The extra benefits of Infinite were not only noticed but enforced by staff. Felt very safe on property. Beach menu was extensive in food and beverage. Had one food safety concern. Set up a BBQ with chicken and Steak outside the ceviche stand. Cook would put raw chicken on with a latex glove and then wipe the glove with a paper towel. Flips raw chicken and uses same tongs to pull meat off grill to serve. I stayed away. May have just been and inexperienced person but that was dangerous. Beach service was a little slow but not really a major issue. We spent (6) hours a day for 5 day on the Infinite Club beach area. I felt we got a good glimpse of service. Restaurants were great! We visited a different one each night. Breakfast Buffet was top notch. Didn’t care for the constant asking to show us a vacation package. Our first day there and he wanted to meet us right away. We declined as we wanted to see property and go to the BEACH! We eventually agreed to meet for 30 mins on our last day and then politely declined after the discussion. 50 steps to the ferry dock for Isla Mujeres. We discussed on plane home. 8.5 out of 10. I would recommend the Infinite package. It’s minimally more and worth every penny. We would go back.
Séjour de 5 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Jason, Thank you for your detailed review. We’re delighted to hear that you enjoyed the private beach, your room on the 11th floor, and the attentive housekeeping service. It's wonderful that the Infinite package met your expectations and that our dining options and proximity to the ferry dock for Isla Mujeres added to your experience. Additionally, we appreciate your patience regarding the beach service and will work on enhancing its efficiency. We also regret any inconvenience caused by the vacation presentations. Thank you for recommending the Infinite Experience. We look forward to welcoming you back and providing an even better experience on your next visit!

10/10 – Excellent

Harpreet Singh

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Harpreet, Thank you for your rating. We look forward to welcome you again in a not so far future!

6/10 – Acceptable

Lourdes

Voyage en famille
Points forts : Propreté
Tiene una playa muy bonita y limpia,el personal son amables,les sugeriría que mejoren su buffet,y también que abran restaurantes con clima a mediodía,pues dos días solo había opción de comida en la playa para comer y el calor era intenso,desde que llegamos había fuga de agua en una llave del baño,pedimos la arreglaran y lo hicieron,a los días siguientes ,llegamos a la habitación y la fuga ya era una llave abierta el agua estuvo saliendo varias horas llamamos la arreglaron y ellos mismos dicen que ya sus instalaciones del baño son muy antiguas y les pasa de repente,es un hotel muy lindo ojalá no lo dejen caer,el restaurante mexicano muy bueno gracias
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Estimada Lourdes, Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estancia en nuestro resort. Nos alegra saber que disfrutó de nuestra hermosa y limpia playa, así como de la amabilidad de nuestro personal. Sin embargo, lamentamos escuchar que su experiencia en cuanto al buffet y la disponibilidad de opciones para comer durante el mediodía no estuvo a la altura de sus expectativas. Su retroalimentación es fundamental para mejorar continuamente nuestros servicios e instalaciones.Esperamos tener la oportunidad de recibirla en el futuro para brindarle una experiencia mejorada.

10/10 – Excellent

DONG WOOK

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
paradise
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Dong Wook, Thank you for your rating. We look forward to welcome you again on your next trip to Cancun!

10/10 – Excellent

Maria De Jesús

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Muy buen servicio 100 recomendado
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Estimada María ¡Muchas gracias por su evaluación, esperamos poder recibirla nuevamente en esta su casa, Grand Fiesta Americana Coral Beach Cancún All Inclusive Spa Resort en su próximo viaje al Caribe!

10/10 – Excellent

Amit, New Hyde Park

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great family friendly resort! Best food of any all inclusive we’ve stayed.
Séjour de 5 nuits en avril 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Amit, Thank you for your feedback! We're delighted to hear that you enjoyed your family vacation at our resort and found our culinary offer to be to your liking. Providing a memorable experience for families is always our top priority, and we're thrilled that you had a positive dining experience with us. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future!

8/10 – Bien

Manuel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Estimado Manuel, ¡Muchas gracias por su evaluación, esperamos poder recibirla nuevamente en esta su casa, Grand Fiesta Americana Coral Beach Cancún All Inclusive Spa Resort en su próximo viaje al Caribe!

10/10 – Excellent

Claudia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Estimada Claudia, ¡Muchas gracias por su evaluación, esperamos poder recibirla nuevamente en esta su casa, Grand Fiesta Americana Coral Beach Cancún All Inclusive Spa Resort en su próximo viaje al Caribe!

10/10 – Excellent

Elizabeth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Elizabeth, Thank you for your rating. We look forward to welcome you again on your next trip to Cancun!

10/10 – Excellent

Gursharanpal

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best
Séjour de 3 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Gursharanpal, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 – Excellent

Arifuz

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is our second time here and it didn’t disappoint. Room was spacious, beautiful ocean front view, plenty of pools so you don’t feel crowded. Breakfast buffet had many options and there were plenty of restaurants to choose from. Room service was a plus. We’ll definitely be back again!
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Arifuz, Thank you for choosing to return to our resort for the second time! We're delighted to hear that your stay lived up to your expectations with our spacious rooms, stunning oceanfront views, and a variety of pool options to enjoy. It's fantastic to know that you appreciated the breakfast buffet selections and found our array of restaurants satisfying. We're glad you made use of our convenient room service as well. We look forward to welcoming you back for another wonderful stay in the future!

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome
Séjour de 4 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Michael, Thank you for your rating. We look forward to welcome you again on your next trip to Cancun!

8/10 – Bien

Soraiya

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay. The hotel was nice, staff was great, the housekeepers did a great job but there were a few things I wasn’t crazy about. Husband got sick the second night there. A low level food poisoning, there was smoking in the patio & by the pools and staff kept serving warm coffee at the coffee shop. I would order hot coffee but get warm coffee. They make a batch of espresso & let it sit a while & when you order they just steam the milk & pour the warm espresso making the drink slightly warm. I either want hot coffee or cold coffee, this luke warm thing I’m not a fan of.
Séjour de 5 nuits en mai 2024
Comment from Hotel Management a répondu le 21 mai 2024
Dear Soraiya, Thank you for sharing your recent stay experience with us. We're pleased to hear you enjoyed many aspects of your visit, but we're truly sorry to learn about your husband's illness and the issues you encountered with the coffee temperature and smoking areas. Rest assured, we take your feedback seriously and will address these concerns promptly to enhance our guest experience. We appreciate your valuable input and hope to welcome you back for a more enjoyable stay in the future.