I found shards of broken glass in our lounge/ dining room floor as well as bits of rubbish from previous stays. Although brand new, plumbing is a problem in ensuite toilet as drainage from bath floods the floor. Hotel parking was full when we arrived (others who were also checking in were as surprised as us by this too) and were directed to use the Wilson parking across the road. We found it very accessible and cheaper than hotel parking for our stay. $20 per day (although no access to car from 7pm-6am which suited us fine). Just make sure you renew the parking each day in the app at 6am. The manager on Monday was notably the friendliest staff member, the rest lack people skills. Apart from the negatives, the accomodation was new, modern and comfortable and a great layout for our family. It was in the perfect location, an easy walk to bus stops, restaurants/ shops.