Vue aérienne

Anchor Inn And Suites – Avis

3 out of 5
Anchor Inn And Suites
261 Island Highway, Campbell River, BC

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 387 avis sur 1000." "
Note de 8 – Bien, d’après 418 avis sur 1000." "
Note de 6 – Acceptable, d’après 130 avis sur 1000." "
Note de 4 – Médiocre, d’après 39 avis sur 1000." "
Note de 2 – Terrible, d’après 26 avis sur 1000." "

8,4/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

7,8/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Gaetan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La propriété est bien située, près de l'eau.
Séjour de 1 nuit en février 2024
Tanya a répondu le 27 févr. 2024
Thank you for the feedback. We are glad you enjoyed our hotel and the close proximity to the ocean. Nice to see, smell and hear the ocean.

10/10 – Excellent

Sylvie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Accueil chaleureux, chambre confortable avec magnifique vue.
Séjour de 1 nuit en août 2023
KK a répondu le 10 sept. 2023
Thank you for taking time to rate us! We appreciate your time. Looking forward to see you again:)

10/10 – Excellent

Nathalie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hôtel coquet avec belle vue sur l'eau. Options de restauration correctes.
Séjour de 1 nuit en juin 2023
KK a répondu le 20 juill. 2023
Merci pour votre avis!Nous apprécions votre temps pour nous évaluer.

8/10 – Bien

Marjolaine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bien
Séjour de 1 nuit en août 2022
mbc a répondu le 3 sept. 2022
Merci Marjolaine pour votre retour. Nous esperons que vous resterez avec nous dans le futur a nouveau!

10/10 – Excellent

Michael

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le calme
Séjour de 2 nuits en juin 2022
mbc a répondu le 22 juin 2022
Thank you for the review. We appreciate your patronage and hope that you visit with us again

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful time!
We had lots of fun! Thanks to everyone who were smiley and friendly! With Covid it’s not easy! We appreciate the reservations time for the pool. And the dog room, that was nice and clean, we were wondering about that, because we bring our dog. Thanks! We looked forward to come back 😃
Séjour de 1 nuit en janvier 2022
mbc a répondu le 12 janv. 2022
Thank you Julie for your review. We are so happy to hear you enjoyed your stay with us and very much look forward to seeing you again in the future, with your fur baby.

10/10 – Excellent

Michel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
gentilesse
Séjour de 1 nuit en septembre 2021
. a répondu le 22 sept. 2021
Thank you for your feedback. We truly appreciate it ! With warm regards, Front Desk Team

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Belle vue et le personnel est sympathique.
Séjour de 3 nuits en juillet 2021
. a répondu le 24 juill. 2021
Thank you for your feedback. We truly appreciate it ! Kind regards, Front Desk Team.

10/10 – Excellent

JEAN-FRANÇOIS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2020
. a répondu le 13 nov. 2020
Thank you for your feedback, we truly appreciate it ! We hope you will return. Kind regards, Front desk

10/10 – Excellent

Bernard

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
La vue est extraordinaire, super beau balcon ! Je recommande cet endroit. La ville a tout ce dont on peut souhaiter
Séjour de 3 nuits en septembre 2020
. a répondu le 6 sept. 2020
Merci beaucoup pour votre sympathique commentaire ! Nous sommes heureux de savoir que vous avez apprecie votre sejour avec nous ! Sincerement, Anchor Inn et Suites.

10/10 – Excellent

Paul

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
View was amazing
Séjour de 1 nuit en mai 2024
JB a répondu le 27 mai 2024
Hello Paul and thank you for your positive review and for choosing Anchor Inn and Suites

6/10 – Acceptable

scott

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ocean front view
Séjour de 1 nuit en mai 2024
JB a répondu le 27 mai 2024
Thank you Scott for your review. We definitely have beautiful views and glad you were able to enjoy them Thank you for choosing Anchor Inn and Suites

6/10 – Acceptable

Stevan

Voyage en famille avec de jeunes enfants
First floor always smells like someone caping or smoking weed and whe you walk out the door people smoking rite on the steps stinks
Séjour de 2 nuits en mai 2024

8/10 – Bien

Rachel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Judith

Voyage en famille
In the ocean
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Douglas

Average stay in an average hotel. A little noisy due to parking lot and room above.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Seamus

No hot tub :(
Séjour de 1 nuit en mai 2024

10/10 – Excellent

MerissaJacob

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
👍
Séjour de 1 nuit en avril 2024
JB a répondu le 16 mai 2024
Thank you for the thumbs up and for choosing Anchor Inn and Suites.

10/10 – Excellent

Maxime

Points forts : Commodités
Nice place on the water.
Séjour de 1 nuit en mai 2024
JB a répondu le 16 mai 2024
Thank you for your review. We definitely have beautiful ocean views from our rooms and happy you could enjoy them.Thank you for choosing Anchor Inn and Suites

10/10 – Excellent

Richard

Voyage de couple
Outstanding view. Everything else just excellent. A bit tricky getting out of the parking lot onto the highway. This will become our regular place to stay in Campbell River.
Séjour de 1 nuit en mai 2024
Tanya a répondu le 14 mai 2024
Thank you very much for leaving us this awesome review. We are pleased that you are enjoying your stay. Hopefully we will see you again soon.

8/10 – Bien

leif

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and clean room
Séjour de 1 nuit en avril 2024
JB a répondu le 11 mai 2024
Thank you for the positive review. We strive to provide a high standard of cleaning of our rooms and the hotel premisesThank you for choosing Anchor Inn and Suites and we look forward to seeing you again.

10/10 – Excellent

Neal

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We arrived very late and the staff at the front desk where very nice.
Séjour de 1 nuit en avril 2024
JB a répondu le 12 mai 2024
We are happy to hear you had an enjoyable experience with our front desk department.Thank you for choosing Anchor Inn and Suites, Campbell River.

8/10 – Bien

Shannon

Points forts : Propreté, service et personnel
Beautiful location friendly staff, comfortable beds. The pool could have been bit cleaner quite a few bugs in it (not a huge deal) hot tub wasn't open that was a bummer! Overall it was great though, we will definitely be back!
Séjour de 2 nuits en avril 2024
KK a répondu le 30 avr. 2024
Thank you for taking the time to provide us with your feedback. We greatly appreciate it and are delighted to hear that you had a positive experience with our staff.At our facility, we strive to maintain the highest standards of cleanliness and hygiene. As part of our regular maintenance routine, we clean our pool twice a day to ensure a safe and enjoyable experience for all our guests.I have noted your concern regarding the pool's cleanliness and will promptly address it with our janitorial department.We look forward to welcoming you back soon.Thank you for choosing Anchor Inn and Suites, Campbell River.

8/10 – Bien

Colin

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Location location location made our stay enjoyable! Older property in need of renovation.. I did not have the time to experience the bar and grill. Perhaps at a later date....
Séjour de 1 nuit en avril 2024
KK a répondu le 30 avr. 2024
Thank you for taking the time to provide us with your valuable feedback. Your input is highly appreciated as it helps us improve our services and ensure a better experience for all our customers.I am pleased to inform you that we are currently doing renovations on our premises. We look forward to welcoming you back to our renovated site soon. Thank you for choosing Anchor Inn and Suites, Campbell River.

8/10 – Bien

Jeanine

Voyage en famille
Points forts : Propreté, service et personnel
The staff was amazing! Beautiful views from our room!! The pool was perfect for the grandchildren. No elevator for the higher rooms
Séjour de 3 nuits en avril 2024
JB a répondu le 16 mai 2024
Thank you for your positive review. We have amazing views from our rooms and we pride ourselves on our friendly staff throughout the hotel. We are happy you had an enjoyable stay with your grandkidsThank you for choosing Anchor Inns

10/10 – Excellent

Christie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Right on the beach - awesome!
Séjour de 1 nuit en avril 2024
KK a répondu le 30 avr. 2024
It was a pleasure to have you as our guest, and I am thrilled to know that you thoroughly enjoyed the breathtaking ocean view during your time with us.Thank you for choosing Anchor Inn and Suites, Campbell River.

8/10 – Bien

RICHARD

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice property and rooms. On site restaurant a bonus as nothing within a reasonable walking distance. Spectacular views from the oceanside rooms. Campbell River a nice place to visit.
Séjour de 3 nuits en avril 2024
KK a répondu le 30 avr. 2024
I am delighted to hear that you enjoyed your stay at our hotel. We are looking forward to welcoming you back in the future. Thank you for choosing Anchor Inn & Suites, Campbell River.

8/10 – Bien

Brenda

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Views were amazing. Staff was helpful and friendly. Clean and comfortable for our family trip.
Séjour de 2 nuits en avril 2024
KK a répondu le 30 avr. 2024
I am delighted to hear that you enjoyed your stay at our hotel. We are looking forward to welcoming you back in the future. Thank you for choosing Anchor Inn & Suites, Campbell River.

6/10 – Acceptable

Rick

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Yapping dog down the hall. Had dinner at their restaurant - way too much salt on the fish and chips. Nice location, great ocean views from the property
Séjour de 1 nuit en avril 2024
KK a répondu le 30 avr. 2024
Thank you for taking the time to provide us with your valuable feedback regarding your recent stay. As we are a pet friendly hotel, we do have a policy in place that prohibits leaving pets unattended in the rooms. Our front desk staff is always available and more than happy to assist.On a positive note, I am delighted to hear that you enjoyed the view from your room.We value your patronage and hope to have the opportunity to welcome you back in the near future.Thank you for choosing Anchor Inn and Suites, Campbell River.

10/10 – Excellent

Cynthia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would definitely stay here again! We loved how relaxed the place felt- everything was great- if I had one critique, I would mention the lack of safety bars in the shower bathrooms- i am 65 and my husband is 76- a safety bar in the shower can be valable in navigating the tub/shower, otherwise, a perfect place
Séjour de 4 nuits en avril 2024
KK a répondu le 20 avr. 2024
Dear valued guest,We sincerely appreciate the time you took to provide us with your feedback. We are delighted to hear that your stay with us was enjoyable and pleasant. We would like to inform you that our rooms are currently undergoing renovations, and we will certainly bring your concerns to the attention of our manager to ensure that necessary changes are made. We eagerly anticipate your next visit.Thank you for choosing Anchor Inn and Suites, Campbell River.

10/10 – Excellent

Neal

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff seams friendly and the location is very close to town.
Séjour de 1 nuit en avril 2024
Tanya a répondu le 18 avr. 2024
Thank you for leaving us this awesome review. We are glad you enjoyed our hotel and the close proximity to town. We look forward to see you again.

8/10 – Bien

karl

Séjour de 1 nuit en avril 2024
JB a répondu le 11 mai 2024
Thank you for your positive review - looking forward to seeing you again.Thank you for choosing Anchor Inn and Suites, Campbell River

8/10 – Bien

David, Powell River

Points forts : Service et personnel
Séjour de 2 nuits en avril 2024
Tanya a répondu le 17 avr. 2024
Thank you very much for taking the time to leave us this review. We hope to see you again soon.

6/10 – Acceptable

Andy

Voyage d’affaires
Points faibles : Commodités, état et installations de l’hébergement
Good = ocean view, quiet. Poor = disappointed with room offered. Bottom floor, not newly renovated per Expedia description. Corridor to room very tired and room itself average at best. Bed was comfortable.... room was adequate on the whole.
Séjour de 1 nuit en avril 2024
frontdesk a répondu le 16 avr. 2024
Good Afternoon thank you for leaving us a review. We are glad you enjoyed the ocean view, quiet room, and the bed. We have started our room renovations on the 2nd floor recently. Eventually all the floors will be done. Hopefully on your next stay everything will be completed.

6/10 – Acceptable

Patricia

Séjour de 1 nuit en avril 2024
frontdesk a répondu le 15 avr. 2024
Thank you for taking the time to leave us a review. We look forward to you staying with us again soon.

10/10 – Excellent

Shirley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This property sits right on the waterfront and has gorgeous views. The hotel itself needs some updating, repainting, etc. The staff were all friendly and helpful.
Séjour de 1 nuit en avril 2024
KK a répondu le 20 avr. 2024
Dear valued guest,We highly value your feedback and are thrilled to learn about your delightful experience with the breathtaking ocean view. At present, we are actively undertaking renovations on our premises to enhance and modernize our property. We sincerely hope that during your next visit, you will have the opportunity to witness the exciting new changes we have made. Thank you for choosing Anchor Inn & Suites, Campbell River.

6/10 – Acceptable

Lacy

Nice view. Pretty clean. No lobby coffee. A bit of an older hotel smell.
Séjour de 1 nuit en avril 2024
front desk a répondu le 12 avr. 2024
I am delighted to hear that you enjoyed your stay at our hotel. We are looking forward to welcoming you back in the future. Thank you for choosing Anchor Inn & Suites, Campbell River.

10/10 – Excellent

Jeffrey

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful views!! Wonderful staff. A great stay for the value.
Séjour de 2 nuits en mars 2024
Tanya a répondu le 3 avr. 2024
Thank you so much for the excellent review. We really appreciate you taking the time to do so. Hopefully we will see you again soon.

10/10 – Excellent

Shandi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
frontdesk a répondu le 3 avr. 2024
Thank you for taking the time to leave us this excellent review. We look forward to seeing you again soon.

8/10 – Bien

Afshin

Points forts : Propreté, commodités et état et installations de l’hébergement.
Good ,but not excellent !
Séjour de 2 nuits en mars 2024
frontdesk a répondu le 3 avr. 2024
Thank you for leaving us a review. We are planning some remodels in the future. So hopefully we will see you again.

4/10 – Médiocre

Lea-el

Voyage de couple
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
The property claims breakfast is included which it Is not at all there’s no continental breakfast included and no $8.99 breakfast buffet either. It’s false advertising and that’s the main reason my boyfriend and I chose this hotel I was vey disappointed to say the least
Séjour de 2 nuits en mars 2024
KK a répondu le 1 avr. 2024
Hello Lea,I would like to extend my sincerest apologies for the inconvenience you experienced with your recent booking at our property.I have sent you a message in your inbox regarding the issue you encountered. Please take the time to review it, and feel free to reach out to me with any further concerns or feedback you may have. Your feedback is invaluable to us as we strive to improve our services and ensure a positive experience for all our guests.Thank you for choosing Anchor Inn & Suites, Campbell River.

6/10 – Acceptable

Hong

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
Check in is fast and the staff is helpful. However the hotel facilities are dated, the bed and pillow not that comfy, it looks clean but we did find hairs in the bed sheet and bathroom towel; location is convenient, just a couple of minutes drive to the pier and city center. Liked the restaurant on the 3rd floor, food is pretty good and opens late.
Séjour de 2 nuits en mars 2024
KK a répondu le 26 mars 2024
I am pleased to hear that the front desk staff provided you with excellent service during your recent stay at our hotel. Your feedback is greatly appreciated and I will be sure to pass on your kind words to the team.I am excited to inform you that we will be undergoing renovations in the near future.I would also like to extend my sincerest apologies for the inconvenience caused by the presence of hair in your room. This is certainly not up to our usual standards and I will be addressing this issue with our housekeeping manager to ensure that it does not happen again in the future.Thank you for choosing Anchor Inn & Suites, Campbell River.

6/10 – Acceptable

Adam

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
This could be an amazing place but it is very run down. Booked a beach front and was told on check in that it would be looking on to a parking lot. Paid extra for an ocean view only to be looking through railings and some derelict buildings.
Séjour de 1 nuit en mars 2024
KK a répondu le 26 mars 2024
Dear guest, I wanted to clarify that the room you were assigned to during your recent stay was on the 5th floor, offering a clear and unobstructed view. We understand that the view plays a significant role in the overall guest experience, and we strive to provide the best accommodations possible.I am excited to share that we will soon be undergoing renovations to further enhance our guests' experience. We look forward to welcoming you back in the future to experience our upgraded accommodations and facilities.

6/10 – Acceptable

Erin

Points forts : Service et personnel
Points faibles : Propreté, commodités
Stayed there a few years ago and was decent for price. Now hot tub out of commission and not explained to me when I booked, bed super uncomfortable and sheets felt like sandpaper, coffee machine absolute trash. Worst coffee of my life. Housekeepers were incredibly lovely and friendly
Séjour de 2 nuits en mars 2024
KK a répondu le 11 mars 2024
Hello Erin. I am very sorry to hear that we did not meet your expectations. I want to assure you that our management team is actively working on upcoming renovations and improvements to enhance our facilities.Your feedback is valuable to us. We hope you will consider giving us another chance to exceed your expectations in the future.Thank you for choosing Anchor Inn and Suites, Campbell River..

10/10 – Excellent

Susan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always enjoy our stay here, love that the rooms face the ocean and not the busy road.
Séjour de 1 nuit en mars 2024
KK a répondu le 11 mars 2024
Hello Susan,Thank you for the feedback. We glad to hear that you have enjoyed the view. We look forward to seeing you again.Thank you for choosing Anchor Inn & Suites, Campbell River.

8/10 – Bien

Len

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The view is amazing. The value for the room rates is excellent. We really enjoyed our dinner in the dining room with the best views you could imagine.
Séjour de 2 nuits en février 2024
Alia a répondu le 2 mars 2024
We appreciate the positive feedback and happy to know that you enjoyed your time here. Hopefully you stay with us again in the future. Take care.

6/10 – Acceptable

Darya

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
In front of the window, where you should observe ocean view, there is structure. Also, very loud A/C and hottub doesn't work. However, all in all good value for money.
Séjour de 1 nuit en février 2024
Alia a répondu le 2 mars 2024
Thank you for your review! Unfortunately, we do have 1 room that has a structure blocking the ocean view and I apologize for our staff not notifying you beforehand. If you choose to stay with us in the future, please feel free to contact the frontdesk at anytime in the day or night if you have an issue. We're always happy to help our guests and make sure they are in good comfort. Take care.

2/10 – Terrible

Edward

Points faibles : Propreté, commodités et état et installations de l’hébergement.
The inside of the motel smells like weed all the time, the smell comes into the room. Dogs every few rooms barking at 7:30 am and people partying past midnight. I went there for rest woke up exhausted. Front desk didnt ask me once how my stay was. If your desperate only stay here!
Séjour de 1 nuit en février 2024
KK a répondu le 27 févr. 2024
I hope this email finds you well. I am writing to address your recent stay at [Hotel Name] and the issues you encountered.I was very sorry to hear that your experience was not up to your expectations. We take pride in providing our guests with a comfortable, relaxing, and safe environment, and it is disappointing to know that you did not feel this way during your stay.Regarding the issues you mentioned, I would like to clarify the following:Pets: We have a strict policy prohibiting pets from being left unattended in guest rooms. This policy is in place for the safety and well-being of both the animals and our guests.Smoking: All of our rooms are non-smoking, and guests are only permitted to smoke in designated areas. Noise: We have quiet hours in place from 12pm to 7am, during which time guests are expected to keep noise levels to a minimum. This policy is in place to ensure that all guests can enjoy a peaceful and restful night's sleep.If you experienced any issues during your stay, I kindly request that you reach out to the front desk immediately. Our staff is available 24/7 to address any concerns or problems that may arise.

10/10 – Excellent

Patti

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A great place to spend a few days! The staff are more than happy to make your stay as comfortable and pleasant as possible. I will go back and recommend them to all.
Séjour de 2 nuits en février 2024
Tanya a répondu le 27 févr. 2024
Thank you for your feedback. We are glad you enjoyed your stay and we look forward to seeing you again soon.

6/10 – Acceptable

Geoffrey

Points forts : Propreté, confort de la chambre
Gooid, after an "upgrade".
Hotels.ca customers were assigned to the lower rooms which did not look very appealing. We had topay $30 for an "upgrade" to a higher floor and nicer room. The new room was comfortable and had a lovely view. There did not seem to be any recycling facilities
Séjour de 1 nuit en février 2024
Khushali a répondu le 25 févr. 2024
Your comfort and satisfaction are our top priorities, and we are delighted that you enjoyed your recent stay with us.I understand that you had initially selected a room on the lower floors of our property online. However, due to availability, we were able to offer you an upgrade to a different room type. I am pleased to hear that this upgrade enhanced your experience with us.