Aire de soins extérieure, soins du corps, aromathérapie
Vérifier la disponibilité

Calistoga Motor Lodge & Spa, a JdV by Hyatt Hotel – Avis

4 out of 5
Calistoga Motor Lodge & Spa, a JdV by Hyatt Hotel
1880 Lincoln Avenue, Calistoga, CA

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 53 avis sur 104." "
Note de 8 – Bien, d’après 29 avis sur 104." "
Note de 6 – Acceptable, d’après 15 avis sur 104." "
Note de 4 – Médiocre, d’après 2 avis sur 104." "
Note de 2 – Terrible, d’après 5 avis sur 104." "

8,6/10

Propreté

9,0/10

Service et personnel

8,2/10

Commodités

8,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Colleen

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Laura

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved this hotel, it’s walking distance into calistoga which is a very sweet town with lots of lovely restaurants and wine bars. The surrounding views from the hotel is gorgeous. The room was lovely. The staff were very friendly and welcoming and helpful. We enjoyed the warm pool. Overall a great stay.
Séjour de 2 nuits en mai 2024
Calistoga Motor Lodge & Spa a répondu le 20 mai 2024
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay at our hotel and enjoyed the charming town of Calistoga. It's fantastic to know that you found our rooms lovely and our staff friendly, welcoming, and helpful. We're delighted that you were able to relax and enjoy our warm pool while taking in the gorgeous surrounding views. We can't wait to welcome you back for another great stay!

6/10 – Acceptable

Wilson, Las Vegas

Points forts : Propreté, service et personnel
Séjour de 7 nuits en mai 2024

8/10 – Bien

Enrique

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Práctica y cerca de downtown
Séjour de 2 nuits en mai 2024
Calistoga Motor Lodge & Spa a répondu le 10 mai 2024
Muchas Gracias Enrique.

10/10 – Excellent

Griselda

Points forts : Propreté
Séjour de 3 nuits en avril 2024
Calistoga Motor Lodge & Spa a répondu le 10 mai 2024
Thank you Griselda!

2/10 – Terrible

Madeline

Voyage de couple
i thought this is Hyatt hotel where its advertised
Séjour de 1 nuit en mai 2024
Calistoga Motor Lodge & Spa a répondu le 10 mai 2024
Hi Madeline, We are indeed managed by Hyatt hotels. We are part of JdV by Hyatt which is their lifestyle brand. Please feel free to reach out to us if you have anything specific you'd like to discuss in regard to your rating. We'd love to hear from you.

8/10 – Bien

Emily

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff were wonderful.
Séjour de 3 nuits en mai 2024
Calistoga Motor Lodge & Spa a répondu le 10 mai 2024
Hi Emily,This is wonderful to hear. We think they are pretty great too. Thank you for your review!

8/10 – Bien

Liya

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Calistoga Motor Lodge & Spa a répondu le 10 mai 2024
Thank you Liya!We appreciate your review.

8/10 – Bien

Elizaveta

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and quiet
Séjour de 2 nuits en avril 2024
Calistoga Motor Lodge & Spa a répondu le 29 avr. 2024
Thank you Elizavela! We appreciate your review.

10/10 – Excellent

Ahline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Calistoga Motor Lodge & Spa a répondu le 29 avr. 2024
Thank you for your 5 out of 5 rating. We appreciate you.

10/10 – Excellent

Jeffrey

Séjour de 3 nuits en avril 2024
Calistoga Motor Lodge & Spa a répondu le 13 mai 2024
Thank you for the 5/5 rating Jeffrey. We appreciate you!

8/10 – Bien

Claire

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bummed the hot tub was closed, but otherwise the hotel has everything you need. Lovely bar/restaurant on site.
Séjour de 1 nuit en avril 2024
Calistoga Motor Lodge & Spa a répondu le 29 avr. 2024
Hi Claire,Thank you for your review. We understand you were bummed about the hot tub. It is definitely on our priority list and will be sure to let everyone know when it is re-opening. We are happy to hear you enjoyed everything else during your stay. Come back again soon.

6/10 – Acceptable

Madeline

Voyage en famille avec de jeunes enfants
The camper room are very unique. Walls are thin so you can easily hear your neighbor next door. The number of people and children using the wading pool was ridiculous. If the large adult spa is not working there should be some room compensation. The whole pool area was too crowded. This use to be a nice and small venue. It has grown too much.
Séjour de 2 nuits en avril 2024
Calistoga Motor Lodge & Spa a répondu le 29 avr. 2024
Hi Madeline, Thank you for taking the time to provide us with your feedback. We sure had a few busy weeks during spring break. We hope you will join us again when our hot tub is back up and running and when our Adults Only pool is complete. Please keep an eye out for more details and updates.

10/10 – Excellent

Deborah

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent experience- will go back
Séjour de 2 nuits en avril 2024
Calistoga Motor Lodge & Spa a répondu le 29 avr. 2024
Wow! Thank you Deborah. We love to hear that. See you again soon!

10/10 – Excellent

Elisa

Séjour de 2 nuits en avril 2024
Calistoga Motor Lodge & Spa a répondu le 29 avr. 2024
Thank you Elisa!

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bad timing with the hot tub out of commission. Great service throughout!
Séjour de 3 nuits en mars 2024
Calistoga Motor Lodge & Spa a répondu le 29 mars 2024
Hi Eric,Thank you for your review. We are very pleased to hear that you received great service during your stay. Please come back when the hot tub is back up and running.

10/10 – Excellent

Greg

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was modern, clean and comfortable. The staff was super nice and friendly.
Séjour de 2 nuits en mars 2024
Calistoga Motor Lodge & Spa a répondu le 29 mars 2024
Hi Greg,We appreciate your 5 our of 5 rating and are pleased to hear that our staff treated you well. Thank you for taking the time to provide us with your feedback.

4/10 – Médiocre

Teresa

Séjour de 3 nuits en mars 2024
Calistoga Motor Lodge & Spa a répondu le 29 avr. 2024
Thank you for your rating Teresa. If there is anything we can do to help improve your experience, please feel free to reach out.

10/10 – Excellent

Emily

Voyage de couple
Points forts : Propreté, service et personnel
Everything was great, really liked the experience, location, friendly team, etc. The only thing is the hot tub was not working and this was our second stay in two years where that was the case. it would be nice when staying in the winter months.
Séjour de 2 nuits en janvier 2024
Calistoga Motor Lodge & Spa a répondu le 22 mars 2024
Thank you so much for your kind words Emily. We appreciate your business and can't wait until your next visit.

8/10 – Bien

Daniella

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great! Loved the warm pools !
Séjour de 1 nuit en mars 2024
Calistoga Motor Lodge & Spa a répondu le 22 mars 2024
Thank you Daniella!

10/10 – Excellent

Jeffrey

Voyage de couple
Points forts : Commodités
Mineral Bubbly water Pools. The skin and hair look wonderful!
Séjour de 1 nuit en mars 2024
Calistoga Motor Lodge & Spa a répondu le 22 mars 2024
Thank you so much for the 5 out of 5 rating Jeffrey!

10/10 – Excellent

Eric

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay
Séjour de 1 nuit en mars 2024
Calistoga Motor Lodge & Spa a répondu le 22 mars 2024
Thank you Eric!

10/10 – Excellent

jeremy

Séjour de 1 nuit en mars 2024
Calistoga Motor Lodge & Spa a répondu le 5 mars 2024
Thank you Jeremy!

8/10 – Bien

Summer

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place! Love the decor. The restaurant was super delicious with wonderful live music. The grounds are lovely. Only downside was that the hot hot pool was not available.
Séjour de 2 nuits en février 2024
Calistoga Motor Lodge & Spa a répondu le 5 mars 2024
Thank you Summer! We appreciate your feedback and are so pleased to hear that you enjoyed your stay. We are working on getting the hot tub back up and running and will be sure to shout it from the roof tops when it is! We appreciate your patience.

10/10 – Excellent

Julia, Tucson

Séjour de 3 nuits en février 2024
Calistoga Motor Lodge & Spa a répondu le 22 mars 2024
Thank you Julia!

10/10 – Excellent

Sam

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Calistoga Motor Lodge & Spa a répondu le 5 mars 2024
Thank you Sam! We appreciate you.

8/10 – Bien

James

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was an excellent hotel. Super cute, quiet, chill. Restaurant on site and staff were both great. Will definitely stay again.
Séjour de 3 nuits en février 2024
Calistoga Motor Lodge & Spa a répondu le 23 févr. 2024
Hi James - this is so great! Thank you for taking the time to provide us with your feedback. We always appreciate hearing from our guests and look forward to seeing you again soon.

10/10 – Excellent

Stacy

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The food at the restaurant was excellent and the staff are super friendly. The property was real clean and relaxing.
Séjour de 2 nuits en février 2024
Calistoga Motor Lodge & Spa a répondu le 14 févr. 2024
Hi Stacy,Thank you for taking the time to write us a review. We are so pleased to hear that you enjoyed your time with us. Please come back again soon.

2/10 – Terrible

Greta

Voyage en famille
Points forts : Confort de la chambre
Points faibles : Propreté
Used to LOVE – now rundown
We used to frequent this adorable motel. Decor is awesome and the rooms are comfortable. But in the past 1.5 years, the rooms are rundown and general maintenance is overlooked. Our most recent trip the towel bar fell, the toilet paper holder was loose, there was a previous guests milk in the fridge, the toilet set looked worse for wear (it was clean but looked terrible), mildew on the shower tile and behind the sink, and the icing on the cake was a small streak of blood in a very obvious location on the sheets. We shared this feedback with the property, but were not compensated a dime for our poor experience (just a kind email). Not pleased by the invoice given our experience. Hyatt has higher standards than this. We were beyond disappointed by our recent (and last) experience at the Calistoga Motor Lodge.
Séjour de 1 nuit en janvier 2024
Calistoga Motor Lodge & Spa a répondu le 14 févr. 2024
Hi Greta,Thank you for taking the time to provide us with your feedback here. We have also communicated and reached out via email so we are sorry to hear that you are still frustrated regarding your stay with us. Please feel free to reach out again if there is something further that you would like to discuss.

6/10 – Acceptable

Amy

Voyage en groupe
Points forts : Propreté
Séjour de 1 nuit en janvier 2024
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Thank you Amy.

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Thank you Tim.

6/10 – Acceptable

Julie

Points forts : Propreté, service et personnel
Looks can be deceiving. ... the photos on the website really sold this property as a chic boutique hotel. In reality, the room felt like a Best Western with a lick of paint and some fun decor. It even smells like an old motel. It's a great location, and the restaurant/bar seemed nice (we ate off property), but I had high hopes and was really disappointed.
Séjour de 1 nuit en janvier 2024
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Hi Julie,Thank you for your feedback. We appreciate your comments and will be sure to pass them along to the team.

4/10 – Médiocre

stephanie Birnbaum

Séjour de 1 nuit en janvier 2024
Calistoga Motor Lodge & Spa a répondu le 23 févr. 2024
Thank you for your review Stephanie. We appreciate you.

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Family friendly vibe
The negatives: I’m not sure if it’s because it was winter during our stay, but the onsite restaurant was only open for dinner and the spa was closed one day during our stay. Also, the website lists 3 pools but in reality it’s 2 pools and a jacuzzi. In the camper suite, the table that converts to a bed requires a worker to come and convert it. That was a big downer for us. Positives: the staff was always very helpful, the restaurant was really good ( get the mushroom pizza!) and the entire place is very kid friendly. And the pools are lovely.
Séjour de 3 nuits en janvier 2024
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Thank you for your review! We appreciate you staying with us and hope to see you back again soon.

10/10 – Excellent

Jeremy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Thank you Jeremy.

10/10 – Excellent

CHIENKAI

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
all good and enjoy there.
Séjour de 1 nuit en décembre 2023
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Thank you!

8/10 – Bien

Quiara

Voyage en famille avec de jeunes enfants
Points forts : Propreté, état et installations de l’hébergement
Hot spring pools really nice.
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Thank you Quiara.

8/10 – Bien

Sarah

Séjour de 1 nuit en décembre 2023
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Thank you Sarah.

10/10 – Excellent

Emily

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Calistoga Motor Lodge & Spa a répondu le 14 févr. 2024
Thank you for the great review Emily. We certainly appreciate your feedback.

10/10 – Excellent

Jamey

Wonderful stay
Wonderful stay. The staff was amazing! The property is super cute and retro. Highly recommend.
Séjour de 2 nuits en décembre 2023
Calistoga Motor Lodge & Spa a répondu le 30 janv. 2024
Thank you so much Jamey! We appreciate your feedback!

10/10 – Excellent

Marsha

Voyage en famille, Voyage en groupe
I love this hotel so much!
Séjour de 1 nuit en novembre 2023
Calistoga Motor Lodge & Spa a répondu le 15 nov. 2023
Wow! Thank you Marsha! We appreciate you.

10/10 – Excellent

Jane

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023
Calistoga Motor Lodge & Spa a répondu le 16 nov. 2023
Thank you Jane!

10/10 – Excellent

Sharon ROSE

Séjour de 1 nuit en novembre 2023
Moye a répondu le 7 nov. 2023
Thank you so much for your response. We look forward to hosting you again in the future.

8/10 – Bien

Annette

Voyage de couple
Points forts : Service et personnel
The Calistoga. Motor Lodge is definitely a good option if you are staying in Calistoga. We have stayed there several times. Although this time we noticed that it is starting to show its age. It could use a coat of paint and a little lift here and there. Our bathroom door had a hole in it for some reason (seemed to have had something there prior), some stains of some sort on the bathroom floor and a broken bathroom hook. This visit they did not tell us that their hot tub was under maintenance which was very disappointing to us as we were looking forward to this feature in particular. If we had known we would have probably selected a different location. The staff was very nice and helpful. The Fleetwood restaurant never disappoints. Everything we have ordered has been delicious. Definitely recommend the restaurant even if you are not staying at the hotel. Suggest to management to upgrade or upkeep the rooms. Notice that many rooms have been added to the property so maybe paying more attention to those rooms as opposed to the ground floor originals?
Séjour de 2 nuits en octobre 2023
Calistoga Motor Lodge & Spa a répondu le 16 nov. 2023
Hi Annette,We appreciate your feedback regarding your recent stay. Thank you for staying with us and we hope to see you again soon.

6/10 – Acceptable

Fred

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en octobre 2023
Calistoga Motor Lodge and Spa a répondu le 30 oct. 2023
Thank you Fred.

8/10 – Bien

Jordan

Voyage en groupe
Points forts : Propreté
$700 for one night for a revamped motel seems steep, but it was still a lovely time. The staff was not friendly. Bikes were a plus. Calistoga is fantastic. Pros and cons... and wine.
Séjour de 1 nuit en octobre 2023
Calistoga Motor Lodge and Spa a répondu le 30 oct. 2023
Hi Jordan,Thank you for your review. We always appreciate hearing from our guests after their stay.

10/10 – Excellent

Fred

Séjour de 1 nuit en octobre 2023
Calistoga Motor Lodge & Spa a répondu le 15 nov. 2023
Thank you Fred!

10/10 – Excellent

John

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy walk to Calistoga Main Street - lots of good wineries to stop in!
Séjour de 1 nuit en octobre 2023
Calistoga Motor Lodge and Spa a répondu le 25 oct. 2023
Hi John,Thank you for your review!

8/10 – Bien

Steve

Points forts : Propreté, commodités
I booked this property for two nights as a place to decompress after a 6 day retreat. I accidentally booked the check in for a day early, and didn't realize this until the following day to due to being off line. I called the front desk to explain what had happened and they informed me that "there was nothing they could do" and that my payment for the first night was lost as a penalty and they cancelled the second night. I tried to rebook and the second night was twice the amount I had paid, so I booked another property. I managed to find a lower rate for the second night and booked it. Upon checking in. I noticed the property looked and felt a little worn. The parking lot had pot holes and the grounds were not 5 star. I was looking forward to unwinding in the jacuzzi and they told me it was broken. The biggest issue was how poor the sound proofing was and I was kept awake by the occupants in the next room banging and moaning against my wall. All in all... not a positive experience.
Séjour de 2 nuits en octobre 2023
Calistoga Motor Lodge and Spa a répondu le 25 oct. 2023
Hi Steve,We are sorry to hear that your stay with us was anything but exceptional. We appreciate your feedback and will be sure to pass along your comments to the team.

10/10 – Excellent

Marsha

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved this little gem
Séjour de 1 nuit en octobre 2023
Calistoga Motor Lodge and Spa a répondu le 31 oct. 2023
Thank you for this review Marsha! We appreciate you.