2 piscines extérieures, parasols, chaises longues
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Marina Fiesta Resort & Spa – Avis

4 out of 5
Marina Fiesta Resort & Spa
La Marina Lotes 37 & 38 Col. Centro, Cabo San Lucas, BCS

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 532 avis sur 1010." "
Note de 8 – Bien, d’après 263 avis sur 1010." "
Note de 6 – Acceptable, d’après 102 avis sur 1010." "
Note de 4 – Médiocre, d’après 61 avis sur 1010." "
Note de 2 – Terrible, d’après 52 avis sur 1010." "

8,8/10

Propreté

8,6/10

Service et personnel

8,4/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Jean

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Close to beach
Séjour de 7 nuits en novembre 2023
Marco I. Macías Operation manager. a répondu le 26 déc. 2023
Dear Jean It is a pleasure for me to know that your experience at Marina Fiesta Resort exceeded your expectations. Our guests' feedback is truly appreciated as it helps us improve for our guest and be able to make memorable experiences. Till next time

10/10 – Excellent

Annie, Candiac

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Emplacement
Séjour de 11 nuits en juillet 2022
Marco I Macias, General Manager a répondu le 11 août 2022
Hello Dear Annie Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us.We are looking forward to your next visit. Sincerely,

10/10 – Excellent

Jill Christine, Oakdale

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were disappointed that the Mexican restaurant was closed. Everything else was excellent.
Séjour de 10 nuits en mai 2024

8/10 – Bien

Keisha, Chicago

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent customer service especially from Jerson and Leonel! They do have weird rules like with pool towels and can’t eat at the pool?They charge a security deposit of up to 250. Excellent rooms and area, good food.
Séjour de 3 nuits en mai 2024

8/10 – Bien

Steven

Voyage de couple
Points forts : Service et personnel, commodités
I believe this was our 4th visit to Marina Fiesta. I enjoy fishing and the close proximity to the marina makes this a very convenient location. Check in was a breeze. Very efficient service by the front desk team. Had a short wait for our room but we arrived well before the stated check-in time and were grateful to get into the room early. We reserved a room with a queen bed (only option) and were surprised when the clerk advised we would be in a room with king sized bed. This was fine with us. We were skeptical when we were told the room was on the first floor but we figured we would have a look and if it did not suit us we would ask to be moved. When we got to the room (108) we were located directly, and I mean directly across from the kiddy water playground. I was thinking maybe this the Expedia booking purgatory room but at the end of the day we only had visitors to the kids area once and it was in the afternoon. Lot's of tykes having fun in the water and you could clearly hear their enthusiasm. So what could have been a real pain turned out to be nothing we could not handle. Ran the sink in the bathroom and found a pretty good sizes water leak out of the hot water faucet. We rang the front desk and they said they would have someone come take a look shortly. Someone from the maintenance team arrived about 15 minutes later and was able to quickly fix the problem. Duly impressed with the speed and efficiency of this service.
Séjour de 7 nuits en mai 2024
Marco I. Macias a répondu le 23 mai 2024
Receive greetings on behalf of Marina Fiesta Resort & Spa, allow me to thank you for sharing your experience with us. I’m glad to know that your overall experience was enjoyable appreciate the wonderful review you have so kindly shared. Please feel always welcome! Sincerely, Marco I. Macias Did. Operations

8/10 – Bien

Mary Christine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only negative I would give is when you first arrive…..you must decline all the time share/sister resort tours before you even get your keys for the room. Otherwise you are you are visiting other resorts during your holiday time. We had to decline several times. Once we got in our room it was fabulous. Pool…. Balcony, view, location were all 10/10. Oh and Hugo made poolside so fun.
Séjour de 14 nuits en mai 2024
Marco I. Macias a répondu le 23 mai 2024
Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us. I am glad to know that your overall experience was enjoyable,I appreciate the wonderful review you have so kindly shared, emphasizing the location, friendly staff and warmth of the service.Please feel always welcomeSincerely, Marco I. Macias Did. Operations

8/10 – Bien

Carol

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was nice but they charged for every little thing, no complimentary coffee in your room and charging a disinfectant fee for each day I didn’t understand.
Séjour de 8 nuits en mai 2024

10/10 – Excellent

Jeyzelth Alejandra

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente lugar, me encantó la ubicación y el área de niños
Séjour de 1 nuit en avril 2024
Marco I. Macias a répondu le 23 mai 2024
Agradecemos de ante mano sus buenos comentarios! Esperamos poder recibirlos pronto en un futuro cercano

8/10 – Bien

Franklin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was good. Price was great. We avoided anything to do with time share businesses. We will definitely return.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Alison

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pros: The property was very nice. The rooms were clean and very spacious. Cons: Upon arrival we were immediately subjected to a meeting with the concierge soliciting tourist activities in the area. We were exhausted, hungry and just wanted to check into our rooms. The constant solicitation by vendors around the marina was draining.
Séjour de 6 nuits en février 2024

10/10 – Excellent

Scott, Ft Lauderdale

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great!!!
Séjour de 7 nuits en mai 2024
Marco I. Macias a répondu le 23 mai 2024
Thank you for taking the time to give us your feedbackSincerely,Marco I. Macias Dir. Operations

6/10 – Acceptable

Alan, Puyallup

Voyage de couple
Points forts : Propreté, service et personnel
IMO this is not a resort up to my to my expectations. Small pools, basic food options that are over priced and poor quality. You pay for your room then get billed for maid to clean the room.. won’t be staying here again
Séjour de 10 nuits en mai 2024

2/10 – Terrible

Maria

Voyage en groupe
Points faibles : Service et personnel, commodités
We got their and they never receivedcour deposit. Than got sent to sales person about their bog time share thatwould only be 90 minutesand turned out to be4 hours We went through 4 people on thos new hotel that was ridiculous ricing. Than at the end offered us 100 gift card for10 phone numbers. They took my time and werent considerate at all. I will not ever go back there.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

SERGIO

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel muy completo y de facil accesibilidad
Séjour de 2 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Estimado Sergio Gracias por sus comentarios esperamos que pueda regresar pronto para poder hacer mas memorias juntos.Hasta la proxima !!!!

10/10 – Excellent

Rodolfo Mendez

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel and pool was nice. Great location on the Marina. A lot of good restaurants around all walking distance.
Séjour de 2 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Dear MendezFirst of all I would like to thank you for taking the time to share your wonderful review. Im pleased to read you liked our service ,our main objective is to achieve our guests' satisfaction and exceed their expectations.We hope to have the opportunity of being your host once again in the near future.

4/10 – Médiocre

Nathan

Voyage en famille
Points faibles : Commodités
The hotel is in a great location. However, we paid for the all inclusive option and the dining available was not quality at all. All the inclusive menu items felt like they were lesser quality than the normal menu. The property also sells time shares or promotions and they immediately after check in sit you down and try to schedule the promotion to you. The room was noisy from the hall /pool there is no sound barrier
Séjour de 5 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Dear NathanIt is a pleasure for me to know that your experience at Marina Fiesta Resort exceeded your expectations. Our guests' feedback is truly appreciated as it helps us improve for our guest and be able to make memorable experiences.

2/10 – Terrible

Nhan

Voyage en famille
FRAUD ALERT!!! I was offered to stay in Hacienda Encantada Resort which is brother of this hotel in Mexico Grand Hotels on February 18, 2024. My booking was in Maria Fiesta. But when I arrived, there were bunch of people offered me to stay in Hacienda Encanta Resort. I was fooled and cheated by their sale team when they tried to make me become membership of this resort. The sale persons were Leonel Garrido and Fausto Solano. They lied to me that their business is not timeshare. They wanted me to deposit $5,335 USD without notifying me that I have 5 days to cancel it with a full refund. They didn’t explained to me about cancellation policy. When I sent emails to cancel membership on March 15, no body responded me. I had to send email to many email addresses that I know to request cancellation. They passed me to different people and they seemed not to talk to each other about my case. I had to repeat my case everytime I got any of them. On March 24, a staff named Sanda passed me to different people to handle it instead of bringing me to the right person. I asked her to pass me to Miguel who gave me paper to sign on Feb 18, he denied to talk to me. Then she passed me to sale manager named Silvio. This guy denied to tell me his name when I asked many time and rudely hung up on me. They are very unprofessional. They finally said I have to pay $500 usd cancellation fee and $13,900usd to cancel membership. This policy was never brought to me and never showed on the agreement.
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Dear Nhan We are very sorry to hear that you experience with our house club was not as you expected, We would like to sincerely apologize for your disappointment, Our guests' opinion is always extremely important for us and we appreciate all the suggestions, be sure we will take them to improve and become a better place for you and other travelers. We really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed , apparently in this time we could not rectify all different situation, once again I apologize for not being able to exceed your expectations. .I will have someone contact you to make this right.

8/10 – Bien

Susan, Harrison Township

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great walkable location. Wouldn't recommend upcharge to all inclusive since restaurants & menus are limited. Enjoy walking around & eating different places.
Séjour de 7 nuits en février 2024
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Dear Susan It is a pleasure for me to know that your experience at Marina Fiesta Resort exceeded your expectations. Our guests' feedback is truly appreciated as it helps us improve for our guest and be able to make memorable experiences.

10/10 – Excellent

William

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 9 nuits en avril 2024
Marco I. Macias a répondu le 23 mai 2024
Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us. I am glad to know that your overall experience was enjoyable,I appreciate the wonderful review you have so kindly shared, emphasizing the location, friendly staff and warmth of the service.Please feel always welcomeSincerely, Marco I. Macias Dir. Operations

8/10 – Bien

Eduardo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo muy bien excepto por las bebidas. Y si no tienes mínimo $300mil para comprar un tiempo compartido, rechaza la invitación. Si no compras se portan groseros y no te dan ningún beneficio de los prometidos.
Séjour de 1 nuit en avril 2024
Marco I. Macías Operation manager. a répondu le 28 avr. 2024
Estimado Eduardo Gracias por sus comentarios, apreciamos mucho que se haya tomado el tiempo de compartir su experiencia, lamentamos que escuchar que tuvo ese inconveniente con nuestro club vacacional, no es la manera que usualmente tratamos a nuestros huespedes, esperamos tener otra oportunidad en el futuro para poder brindarle una mejor experiencia. Hasta la proxima

10/10 – Excellent

Christine Elizabeth

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have stayed here before and there are many reasons that brought me back. The location is perfect to walk everywhere or even grab a taxi. The staff is always friendly and helpful. We used the spa this time and it was wonderful! The pool games were a lot of fun as well. Hugo is great!
Séjour de 7 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 28 avr. 2024
Dear Christine First of all I would like to thank you for taking the time to share your wonderful review. Im pleased to read you liked our service ,our main objective is to achieve our guests' satisfaction and exceed their expectations.We hope to have the opportunity of being your host once again in the near future.

8/10 – Bien

Rupa, Sammamish

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked that we had the option to cook our own food because each suite came with a full kitchen. I also liked the fact that you can walk to the grocery store.
Séjour de 5 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 28 avr. 2024
Dear RupaThank you for choosing Marina Fiesta Resort & Spa for your stay! We're delighted to hear that you enjoyed your time with us and found our services to your liking. Your kind words motivate us to continue providing exceptional experiences to our valued guests. We hope to welcome you back soon for another unforgettable stay.

10/10 – Excellent

Laura

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful property right on the marina and very convenient for walking to the beach or shopping. The staff is very accommodating and I would highly recommend this property. All of Cabo is dependent on tourism and the pressure to view timeshare property and trinket sales at the marina get very annoying, but it's a wonderful place to vacation.
Séjour de 7 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 28 avr. 2024
Dear Laura Thank you for choosing Marina Fiesta Resort & Spa for your stay! We're delighted to hear that you enjoyed your time with us and found our services to your liking. Your kind words motivate us to continue providing exceptional experiences to our valued guests. We hope to welcome you back soon for another unforgettable stay.

8/10 – Bien

Brett

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fun time.
Séjour de 4 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Dear BrettFirst of all I would like to thank you for taking the time to share your wonderful review. Im pleased to read you liked our service ,our main objective is to achieve our guests' satisfaction and exceed their expectations.We hope to have the opportunity of being your host once again in the near future.

10/10 – Excellent

Guy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location!
Séjour de 5 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Dear Guy Thank you for taking the time to rate us we hope to host your next vacations ona near future!!Till next time See you soon

8/10 – Bien

Yulia

Points forts : Service et personnel
Séjour de 5 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Dear YuliaThank you for taking the time to rate us we hope to host your next vacations ona near future!!Till next time See you soon

4/10 – Médiocre

Jose

Voyage de couple
When we arrived at the hotel, we spent more than an hour saying that we have VIP status only if we tour another property that they are promoting. They wanted to sell a program where I won't need to look for deals in Expedia or other similar sites. When we checked out they wanting to charge for cleaning the room and charged another tax so we can leave the property. and they even wanted to know if we used the coffee on the room so I would charge. Never being a hotel where they charge for cleaning or coffee bags put in the room. Very different from other hotels booked before. The restaurants where outside the property and they were very overpriced. A simple margarita was 13 dollars, and it was quite small, For being a 3-start hotel in Mexico I found it very expensive. They don't allow Uber and the taxis was very overprized and the airport shuttle was 22 dollars per person. If I ever come back to Cabo, I will try stay a hotel with a better brand reputation. I never heard this hotel chain before.
Séjour de 1 nuit en avril 2024
Marco I. Macías Operation manager. a répondu le 28 avr. 2024
Dear Jose Thank you very much for sharing your experience with us, we are sorry about the missunderstanding you had, we promote our vacational club and is optional for all our travelers, the 2.50 per night is mandatory Enviromental tax that you were informed when you made the reservation with Expedia, The cleaning fee its an optional charge which is mentioned at check in, we have to ask if you consumed anything form the the mini bar as it has an extra charge as all the products are labeled in the mini bar.You can take uber just outside of the lobby, once again we are very sorry your expecience was not 100 % satisfactory, we hope to have another oportunity on a near future, to make a better experience for you. See you soon !!

10/10 – Excellent

Angela, Bellevue

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super convenient to everything at the marina
Séjour de 2 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Angela Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us. I am glad to know that your overall experience was enjoyable, I appreciate the wonderful review you have so kindly shared, emphasizing the location.Please feel always welcome at the heartbeat of Cabo!

8/10 – Bien

Jose

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
I spent an hour in reception where they were trying to sell membership to other properties. When checked out I was charce more taxes and they even try to charge for cleaning the room. I stayed 5 nights and I asked only two cleaning.when I reserved in expedia, it said that cleaning the room was included. Never been in a room where you pay for cleaning. I don't recommend this Hotel and next time I would stay in a different hotel chain
Séjour de 4 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Jose First , We really appreciate that you took the time to leave us your personal opinion about your recent stay, Is my regret to read that you went through some inconveniences during your stay with us; I assure you that the circumstances you described are not typical with the high standards that we strive to provide.We are very sorry about the inconenience you had, the membership is offered to everybody and its optional, also the cleaning fee its optional, we hope to have you back on a near future, and be able to change the experience. Best Regrads

10/10 – Excellent

JENNIFER

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Went for my 37th birthday just to relax and I will do again .
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear JenniferFirst of all I would like to thank you for taking the time to share your wonderful review. Im pleased to read you liked our service ,our main objective is to achieve our guests' satisfaction and exceed their expectations.We hope to have the opportunity of being your host once again in the near future.

8/10 – Bien

Andrea D

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024
Marco I. Macías Operation manager. a répondu le 13 mai 2024
Dear AndreaThank you for taking the time to rate us we hope to host your next vacations ona near future!!Till next time See you soon

10/10 – Excellent

Cheryl Lynn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved this resort and we will stay here again!
Séjour de 5 nuits en avril 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Cheryl Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us. I am glad to know that your overall experience was enjoyable, I appreciate the wonderful review you have so kindly shared, emphasizing the location, friendly staff and warmth of the service.Please feel always welcome at the heartbeat of Cabo!Hope to see you soon

8/10 – Bien

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Conveniently located but the pool was uncomfortable on the bottom of my feet.
Séjour de 3 nuits en mars 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Christopher Thank you so much for your 4 stars review. Our guests' opinion is always extremely important for us and we appreciate all the suggestions, be sure we will take them to improve and become a better place for you and other travelers. Feel always welcome.

10/10 – Excellent

Rodolfo

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was my second time staying here and I would return back!
Séjour de 4 nuits en mars 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Rodolfo First of all I would like to thank you for taking the time to share your wonderful review. Im pleased to read you liked our service ,our main objective is to achieve our guests' satisfaction and exceed their expectations.We hope to have the opportunity of being your host once again in the near future.

6/10 – Acceptable

Jennifer Lee

Voyage en famille
Points forts : Propreté, service et personnel
My daughter & I visit for 5 days 4 nights. The negatives: 1.My benefits was to receive $35 USD off the spa & massage. We went for the massage they said the only way to get it is the buy the 50 minute massage for $150 USD each. I refused it & picked the 30 minute massage for $89 for back, legs & feet. This was listed on paper. They lied and said we can only get it for 50 minutes. They kept trying to push me to buy the higher package during my entire spa treatment. The physical spa treatment was good. They only did upper body & not what was listed on paper & charged me $94 USD each. They did not listen to my needs of therapy. 2. For 3 days straight the toilet did not have enough pressure for flushing. I had to call & report the issue several times. Maintenance was finally able to fix the problem on the 5th attempt. They were very friendly & prompt to respond. It just took too many days of my stay to figure out & fix the issue. 3. On my 3rd day, I opened the door to the closet & it just about fell on me. I can tell by the scratches on the panel this was not the 1st time this has happened. I could have gotten hurt. I called the front desk 3 times about the issue. They said someone was going to fix it. No one ever came to fix it. That made the room a safety hazard. 4. We ordered alcoholic drinks. The presentation of the drinks was very poor. The acrylic glasses for the mimosas was dingy & scratchy from repeated use. They served me a margarita in a 8oz throwaway plastic cup.
Séjour de 4 nuits en mars 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear JenniferFirst , We really appreciate that you took the time to leave us your personal opinion about your recent stay, Is my regret to read that you went through some inconveniences during your stay with us; I assure you that the circumstances you described are not typical with the high standards that we strive to provide.We would like to sincerely apologize for your disappointment, Our guests' opinion is always extremely important for us and we appreciate all the suggestions, be sure we will take them to improve and become a better place for you and other travelers. We really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed , apparently in this time we could not rectify all different situation, once again I apologize for not being able to exceed your expectations. We hope to have another opportunity on a near future.Till next time

10/10 – Excellent

Monica

The food was good, vibe was good, drinks were good. Room was dirty when I arrived but after I told them they cleaned it and provided a discount which was nice. Good service.
Séjour de 4 nuits en février 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear MonicaFirst of all I would like to thank you for sharing your feedback about your visit.Regarding your opinion about what we need to improve, I am going to take your feedback in order to provide the best experiences, we hope to see you once again and hopefully you enjoy our improvements.We are happy to know that we were able to make up for you during your stay. We hope to see you soon!!!

8/10 – Bien

Amanda

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Lovely location. Amazing pool. Big rooms. Very friendly customer service. But you have to pay extra to have your room cleaned???
Séjour de 9 nuits en janvier 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Amanda Your review warms our hearts. We're delighted that you had a wonderful stay at Marina Fiesta Resort & Spa. Our team works hard to ensure our guests' satisfaction, and your words of appreciation make it all worthwhile. We eagerly await your return for another memorable experience.The cleaning fee its an optional charge for all our guest. We hope to see you soon

8/10 – Bien

Kersty

Points forts : Propreté, service et personnel
Séjour de 3 nuits en mars 2024
Marco I. Macías Operation manager. a répondu le 28 avr. 2024
Dear KerstyThank you so much for your 4 stars review. Our guests' opinion is always extremely important for us and we appreciate all the suggestions, Feel always welcome.

10/10 – Excellent

Christine, Spokane Valley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
so much fun! rooms and beds very comfy
Séjour de 2 nuits en mars 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Christine Thank you for choosing Marina Fiesta Resort & Spa for your stay! We're delighted to hear that you enjoyed your time with us and found our services to your liking. Your kind words motivate us to continue providing exceptional experiences to our valued guests. We hope to welcome you back soon for another unforgettable stay.See you soon

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel
Clean
Séjour de 6 nuits en mars 2024
Marco I. Macías Operation manager. a répondu le 28 avr. 2024
Dear John Thank you very much for you 5 star rating we really appreciate you took the time to share your experience!!Till next time

10/10 – Excellent

milissa

Voyage en groupe
Points forts : Propreté, service et personnel
Love this resort. This is my second time staying here. The location is great for getting all around town.
Séjour de 1 nuit en février 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear MilissaReceive greetings from Marina Fiesta Resort; allow me to thank you for sharing your experience with us.It is very pleasant to know that we exceeded your high expectations during your recent stay. This motivates the whole team to keep working hard and to always be an extra step in regards to our guest's needs.We hope to see you soon

10/10 – Excellent

Olivier

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear OlivierThank you for choosing Marina Fiesta Resort & Spa for your stay! We're delighted to hear that you enjoyed your time with us and found our services to your liking. Your kind words motivate us to continue providing exceptional experiences to our valued guests. We hope to welcome you back soon for another unforgettable stay.Till nest time

8/10 – Bien

Margie

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We thought the food prices were a little high. They even charge for coffee in the room
Séjour de 11 nuits en février 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Margie Thank you so much for your 4 stars review. Our guests' opinion is always extremely important for us and we appreciate all the suggestions, be sure we will take them to improve and become a better place for you and other travelers. Feel always welcome.

10/10 – Excellent

KAREN

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 1 nuit en mars 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Karen Thank you for choosing Marina Fiesta Resort & Spa for your stay! We're delighted to hear that you enjoyed your time with us and found our services to your liking. Your kind words motivate us to continue providing exceptional experiences to our valued guests. We hope to welcome you back soon for another unforgettable stay.See you soon

10/10 – Excellent

william

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 6 nuits en février 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear William First of all I would like to thank you for taking the time to rate us. Im pleased to read you liked our service ,our main objective is to achieve our guests' satisfaction and exceed their expectations.We hope to have the opportunity of being your host once again in the near future.

4/10 – Médiocre

Albert

Séjour de 1 nuit en février 2024
Marco I. Macías Operation manager. a répondu le 14 avr. 2024
Dear Albert Thank for your rating we will like to know more about your experience so we can improve for our travelers, Please feel free to contact us, we will love to have a second opportunity on anear future and be able to change your experience!!see you soon

10/10 – Excellent

Kay

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
Marco I. Macías Operation manager. a répondu le 3 mars 2024
Dear Kay It is a pleasure for me to know that your experience at Marina Fiesta Resort exceeded your expectations. Thank you for 5 star review. Our guests' feedback is truly appreciated as it helps us improve for our guest and be able to make memorable experiences. See you soon!!

2/10 – Terrible

Haidee

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
Marco I. Macías Operation manager. a répondu le 3 mars 2024
Dear HaideeWe would like to sincerely apologize for your disappointment, Our guests' opinion is always extremely important for us and we appreciate all the suggestions, be sure we will take them to improve and become a better place for you and other travelers. We really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed , apparently in this time we could not rectify all different situation, once again I apologize for not being able to exceed your expectations. .I would be grateful if you could let us know more about the issues you faced so that we can take the necessary steps to improve our services. Please provide us with more details about your experience so that we can take the necessary actions.We hope to see you soon !!

8/10 – Bien

Delmy

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Just the property needs some upgrades to the rooms and around the hotel. Also, they should change the reservation process for each restaurant because they are empty.
Séjour de 2 nuits en février 2024
Marco I. Macías Operation manager. a répondu le 3 mars 2024
Dear Delmy Thank you very much for your comments regarding your recent stay at Marina Fiesta Resort. I am very pleased to know that you felt pampered during your stay and enjoyed the service and attention provided from the staff.From the experience and based on the way we handle these situations, our guests tend to become our most loyal guest.Your feedback is very important so we continually update and enhance our service to fulfill any request and to always exceed your expectationsTil the next time!

6/10 – Acceptable

Carrie

Points forts : Propreté
Points faibles : Commodités
Its easy access to the marina
Séjour de 5 nuits en février 2024
Marco I. Macías Operation manager. a répondu le 3 mars 2024
Dear Carrie Thank you for your 3 star rating we will like to know more about your experience to be able to make better experiences and memories for our guest.We hope to see you soon !!!