2 piscines extérieures, parasols, chaises longues
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Hyatt Vacation Club at Sirena del Mar – Avis

4 out of 5
Hyatt Vacation Club at Sirena del Mar
Km 4.5 Corredor Turistico, Cabo Bello, Cabo San Lucas, BCS

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 657 avis sur 1002." "
Note de 8 – Bien, d’après 198 avis sur 1002." "
Note de 6 – Acceptable, d’après 68 avis sur 1002." "
Note de 4 – Médiocre, d’après 33 avis sur 1002." "
Note de 2 – Terrible, d’après 46 avis sur 1002." "

9,2/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Jim

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Endroit paisible avec piscines et spa le tout sur un magnifique vue sur la mer et les montagnes.
Séjour de 1 nuit en mars 2024
Ryan a répondu le 15 mars 2024
Thank you, Jim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 – Médiocre

Stephane

Séjour de 1 nuit en janvier 2024
Ryan a répondu le 2 févr. 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

8/10 – Bien

Patricia

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Chambre agréable/piscine bondée
La chambre était très agréable avec une magnifique vue sur la mer. Petit bonus pour le lave-linge/sèche linge. En revanche, énorme déception sur la piscine : toute petite, avec beaucoup trop de monde qui barbotte dedans avec leur verre, voire leur repas. Ce n’est pas vraiment la définition d’une piscine reposante. Déception aussi sur la nourriture, pas vraiment gastronomique, plutôt banale. Nous avons commandé des glaces à la piscine qui sont arrivées presque fondues. Enfin, j’ai regardé sous le lit pour récupérer une boucle d’oreille et visiblement l’aspirateur n’y avait pas été passé… bref, chambre tres bien mais piscine pas agréable du tout, sauf si vous aimez passer vos journées à boire tout en barbotant dans l’eau
Séjour de 2 nuits en août 2022
Matthew a répondu le 31 août 2022
Patricia, thank you for your review and feedback. We apologize for the disappointments you shared, but are happy to learn your overall stay was enjoyable. We look forward to welcoming you again.

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
La chambre avec la vue sur la mer. C'était magnifique. La cuisine complète est aussi géniale.
Séjour de 7 nuits en février 2020
Rhiannon a répondu le 27 mars 2020
Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!

10/10 – Excellent

Avedis

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great time , I went alone and felt super safe !
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Jessica

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
staff was very friendly and resort was well kept. This was our second visit after 10 years and would recommend for relaxation.
Séjour de 3 nuits en mai 2024

8/10 – Bien

Socorro

Voyage de couple, Voyage en groupe
Points forts : État et installations de l’hébergement
Really cannot go for a walk. Maybe go to the beach but far from the main road.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Alejandro, Culiacán

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ubicación
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Jacqueline

Voyage en famille avec de jeunes enfants, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful hotel with amazing service. Will be going back.
Séjour de 6 nuits en avril 2024

2/10 – Terrible

Ana Cecilia

Voyage en famille
Points forts : État et installations de l’hébergement
Points faibles : Propreté, service et personnel
Muy mal servicio, no asearon la habitación solo una ve en toda la estancia
Séjour de 5 nuits en avril 2024

6/10 – Acceptable

Melissa

Voyage en groupe
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Outdated property with very overpriced food. Not walkable and concierge less than helpful when attempting to leave property.
Séjour de 3 nuits en avril 2024

8/10 – Bien

Phillip

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful setting and views
Séjour de 5 nuits en avril 2024

10/10 – Excellent

Lorraine

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent choice for a small, well located property. The pool and beach are great and the staff was outstanding. It is close to downtown. A great price performer.
Séjour de 2 nuits en avril 2024
Ryan a répondu le 23 avr. 2024
Thank you, Lorraine, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 – Médiocre

Alex

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
We went last year and staff was very friendly and made us feel at home. Not sure what happened one year to the next but the staff was very uptight and seemed much less happier . We also attended the fiesta and was taken advantage of by a third party vendor that charged us an additional $50 usd for a little wood carving.
Séjour de 3 nuits en avril 2024
Ryan a répondu le 18 avr. 2024
Thank you for your review. We apologize for the negative experience you faced during your stay. We take your feedback seriously, and will work to improve in areas as needed.

10/10 – Excellent

latrice

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent staff, It was my birthday and they gave me the best upgrade. it’s not of all inclusive, but they have a lot of happy hour deals
Séjour de 3 nuits en avril 2024
Ryan a répondu le 18 avr. 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

6/10 – Acceptable

not

Points forts : Propreté
It was not a villa, just a hotel room. Old and not luxury. 3 star hotel.
Séjour de 1 nuit en avril 2024
Ryan a répondu le 18 avr. 2024
Thank you for leaving a review with us. We appreciate it, and thank you for giving our resort a try.

8/10 – Bien

NIPPY

Voyage en famille
Points forts : Commodités
The resort was fine.
Séjour de 3 nuits en avril 2024
Ryan a répondu le 18 avr. 2024
Thank you for leaving review with us. We greatly appreciate it.

8/10 – Bien

Livia, Riverview

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Erin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our stay at the resort was lovely. Service was excellent, our view from our room was outstanding. Pools well kept and never too busy to enjoy.
Séjour de 7 nuits en mars 2024
Ryan a répondu le 8 avr. 2024
Thank you, Erin, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Gabriela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent Service. The food is delicious. Perfect ocean view. You feel safe.
Séjour de 3 nuits en mars 2024
Ryan a répondu le 8 avr. 2024
Thank you, Gabriela, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Joseph

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, comfortable, and spacious rooms. Beautiful beach access with an infinity pool. Close enough to Medano Beach, but far enough away for quiet relaxation when you want it.
Séjour de 4 nuits en mars 2024
Ryan a répondu le 8 avr. 2024
Thank you, Joseph, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Dr. Steven

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the Staff was courteous and efficient. The grounds were immaculate. Rooms very nice and large. Overall an excellent stay. I recommend
Séjour de 5 nuits en mars 2024
Ryan a répondu le 15 mars 2024
Thank you, Steven, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Bien

Roger G

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Good: This resort is small in size and well maintained. Compared to other I have been to in the area, it is quite peaceful and relaxing. There’s a small beach nearby that is easily accessed from the resort via a walkway and spiral staircase. If it’s a reasonably calm day, you cam snorkel in the water there and see a good variety of fish. During our visit in late February / early March we could see whales right from our room balcony. Bring binoculars. The staff are generally friendly and very accommodating here. There were a few solicitations for time share presentations, but not overly pushy. The room itself was very nice. We had an ocean view suite which came with a serviceable kitchen, fridge with ice maker and a small washer/dryer. The bed was comfortable and the A/C worked very well. The Not so Good: The one restaurant on the resort is expensive. I don’t feel the quality of the food in line with the high cost. We were admonished for bringing water in an insulated bottle to drink by the pool, being told that “the bar sells water”. This policy seems, well, blatantly greedy. For example, a “two for one drink special “ was over $300 pesos. No so special. The Bottom Line: I like this resort for its smaller size and its very nice pools and small accessible beach. If you are looking for a quieter place with beautiful views and well appointed rooms, you will like it here. The main drawback for us was the cost of food and drink.
Séjour de 10 nuits en février 2024
Ryan a répondu le 15 mars 2024
Roger, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Relaxing and pretty.
Séjour de 4 nuits en janvier 2024
Ryan a répondu le 15 mars 2024
Thank you, Daniel, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Bien

Alena

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is great. We enjoyed the resorts weekday activities! The pool tables are a fun touch. We used the snorkel gear, my husband loved it. The views are amazing, the food and the drinks were delicious. The hotel food prices are US pricing. The room was huge! The only downside was asking the concierge for room service (cleaning). We were told at check in it's supposed to happen every other day. Our room was cleaned twice in the 8 days we stayed there and we had to request it to be cleaned the 7th day. The room phones also took forever to reach hotel employee's, not sure if they don't work or the staff is super busy. Otherwise everything was good. Would come back to this resort.
Séjour de 8 nuits en février 2024
Ryan a répondu le 15 mars 2024
Alena, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 – Excellent

Brian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff and the food really make this place special. Such a welcoming attitude and just a super clean and beautiful small resort. Great views too.
Séjour de 6 nuits en février 2024
Ryan a répondu le 15 mars 2024
Thank you, Brian, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Janelle

Séjour de 3 nuits en mars 2024
Ryan a répondu le 25 mars 2024
Thank you, Janelle, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 – Terrible

Sheung Mei

Voyage en groupe
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Very dirty
Ryan a répondu le 15 mars 2024
So sorry to hear it wasn't clean, Sheug Mei! We take cleanliness seriously and will investigate it immediately. I hope you give us another chance for a sparkling stay!

10/10 – Excellent

Joanne

Points forts : Propreté, état et installations de l’hébergement
required alot of maintenance in room
Séjour de 4 nuits en février 2024
Ryan a répondu le 15 mars 2024
Thank you, Joanne, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Bien

Stef

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location and property are beautiful. The rooms were great. The only complaint is that there is only one restaurant, and the food and drinks are too expensive.
Séjour de 7 nuits en février 2024
Ryan a répondu le 15 mars 2024
Stef, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 – Excellent

Colleen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So clean , not crowded, friendly staff.
Séjour de 5 nuits en février 2024
Ryan a répondu le 15 mars 2024
Thank you, Colleen, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Rosalie

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté
The location is magnificent! Our balcony overlooked the Pacific Ocean with a perfectly hung hammock! All the staff we met including restaurant and pool staff were wonderful!! Friendly warm and efficient. They made our stay a joy! Restaurant was good -especially breakfast buffet. Pool was lovely and clean Our unit however was very dated and could use a good scrubbing. I could not use ceiling fan because it was caked with dust! 😔
Séjour de 4 nuits en février 2024
Ryan a répondu le 15 mars 2024
Thank you, Rosalie, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Bien

Jantz

Points forts : Propreté, service et personnel et confort de la chambre.
Great location but needs some tlc
Amazing location but the property and room were a little run down. Can’t beat the amazing views and friendly staff. However our room had many issues of neglect. The bathroom door couldn’t latch closed, the shower rod was broken and coming out of the wall where a few screws had broken tiles. There were also a few cockroaches. The amenities were good, but the pool had several sport where tile had fallen off and not been replaced.
Séjour de 3 nuits en février 2024
Ryan a répondu le 15 mars 2024
Hi Jantz, thanks for the review! The location and staff sound fantastic, but the room issues missed the mark. We sincerely apologize for the unaddressed maintenance and unwelcome bugs. We're on it! Your feedback helps ensure future guests experience the amazing views and service you mentioned, with a sparkling clean and well-maintained room to match. I hope you give us another chance!

10/10 – Excellent

Herbert

Séjour de 1 nuit en février 2024
Ryan a répondu le 22 mars 2024
Thank you, Herbert, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Bien

brian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice location but beyond walking distance from downtown. Initial map on Expedia showed this property right on main beach in Cabo. Also did not receive vip benefits.
Séjour de 5 nuits en février 2024
Ryan a répondu le 15 mars 2024
Thank you, Brian, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Nicholas

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful views and lots of pools and jacuzzis.
I celebrated my 77th birthday there with my children and grandchildren. The setting is spectacular. The staff is friendly and helpful. The food is a bit overpriced and nothing to write home about, but there are plenty of fine restaurants in the area. There were plenty of whales and dolphins about. Getting down to the beach was not easy for me, especially with my Parkinson's
Séjour de 4 nuits en février 2024
Ryan a répondu le 15 mars 2024
Nicholas, thank you for your amazing 10/10 review! We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 – Excellent

Victoria

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great time here! We met so many timeshare travelers and owners that made this trip memorable. Would come back and recommend!
Séjour de 6 nuits en février 2024
Ryan a répondu le 15 mars 2024
Thank you, Victoria, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Donte

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
LOVELY
Ryan a répondu le 15 mars 2024
Thank you, Donte, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

seif

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Yes
Séjour de 5 nuits en février 2024
Ryan a répondu le 12 févr. 2024
Thank you, Seif, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 – Acceptable

James, San Mateo

Voyage en famille
Points forts : Propreté, service et personnel
Hotel bathroom is old. Need to renovation
Séjour de 5 nuits en février 2024
Ryan a répondu le 7 févr. 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 – Excellent

Nora Mandujano

Séjour de 5 nuits en janvier 2024
Ryan a répondu le 22 mars 2024
Thank you, Nora, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Bien

Devere

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice beach
Séjour de 5 nuits en janvier 2024
Ryan a répondu le 2 févr. 2024
Thank you, Devere, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Bien

Linda Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Third time visiting this property, love it. A few items not up to expectations were the barbeque didn't work and the snorkel and fin equipment not always available and the beach chairs for the beach could use a refresh. Otherwise we totally enjoyed the property and its amenities and will return
Séjour de 8 nuits en janvier 2024
Ryan a répondu le 2 févr. 2024
Thank you, Linda, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Kim

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The most amazing view! We saw whales every day. The view from Sirena Del Mar is absolutely stunning. The entire place is immaculate. Great place if you're not into a crowded party scene. Easy to find chairs at the pools, swim up bar in big pool. Great customer service from the staff. In particular Jorge, Antonio, Angel, and Miguel were amazing. They know how to make sure you have a great time
Séjour de 4 nuits en janvier 2024
Ryan a répondu le 2 févr. 2024
Thank you, Kim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Tempe Elizabeth, Colorado Springs

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Love this resort. It is small and quiet— not for the party folks. Every day we saw whales and beautiful sunrises & sunsets. Great fitness center, no time share pressure—what’s not to like?
Séjour de 5 nuits en janvier 2024
Ryan a répondu le 2 févr. 2024
Thank you, Tempe Elizabeth, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
You'll Love it!!
My husband and I spent 5 wonderful nights at Sirena del Mar. There is nothing not to love about it! The workout area is the best I've ever seen at a resort. I appreciated and enjoyed all of the activities they have to offer daily including yoga, pool aerobics, and even took a cooking class from the chef at the resort. Also, unlike most swimming pools in Mexico, both of them were heated!! Lastly, we appreciated having the kitchen. It was well equipped. Views spectacular, can see the Arches in the distance.
Séjour de 5 nuits en janvier 2024
Ryan a répondu le 2 févr. 2024
Thank you for your amazing 10/10 review! We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

2/10 – Terrible

Valeria

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Ryan a répondu le 22 mars 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

4/10 – Médiocre

Wayne

Points faibles : Propreté, service et personnel
Poor Choice
Prices have definately gone up and unfortunately the service has gone down. Over $80 US for 2 bowls of chicken soup (Poor quality) and a couple of coke’s House keeping only once a week I want to feel special when I travel, this property did not achieve that
Séjour de 7 nuits en janvier 2024
Ryan a répondu le 23 janv. 2024
Hey Wayne, thanks for the feedback! We're truly sorry prices rose without service matching. We'll be reviewing menus & costs for better value. Housekeeping frequency & overall service will be getting a major boost! We want you to feel special too, Wayne. Hope you give us another chance to earn that 10!

8/10 – Bien

Rolando

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
Ryan a répondu le 23 janv. 2024
Thank you, Rolando, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Bien

Ana Margarita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2024
Ryan a répondu le 23 janv. 2024
Thank you, Ana, for taking the time to leave a leaving a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!