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Candlewood Suites Buffalo - Amherst, an IHG Hotel – Avis

2.5 out of 5
Candlewood Suites Buffalo - Amherst, an IHG Hotel
20 Flint Road, Buffalo, NY

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 353 avis sur 643." "
Note de 8 – Bien, d’après 213 avis sur 643." "
Note de 6 – Acceptable, d’après 37 avis sur 643." "
Note de 4 – Médiocre, d’après 23 avis sur 643." "
Note de 2 – Terrible, d’après 17 avis sur 643." "

9,0/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2019

8/10 – Bien

robert

Points forts : Service et personnel
Séjour de 1 nuit en novembre 2018

10/10 – Excellent

Dana

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room is very clean and comfortable. Great location near UB!
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Abbey

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en mai 2024

8/10 – Bien

Edyta

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Upon arrival they had a cute mothers day basket with little statbursts in bags for guests. Super thoughtful. A little helium balloon decoration as well. Staff were polite but just short and quick to the point. I usually like them to smile and have some sort of conversation. There was no smiling. Actually the guy in morning during check out was more friendly. Room seemed clean ish overall however there was a long black hair hanging from the tub faucet. Also the floor around the kitchen area of the room was definitely not swept. Debris all over. That was disappointing. Kitchen was nicely equipped with things you need to make a meal. Cabinets were new so seems like some nice renovations. For the price we probably would give this hotel another chance. Beds were comfortable and it was nice and quiet.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Maddy

Séjour de 1 nuit en mai 2024

10/10 – Excellent

Mirelys, HIALEAH

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great Stay with Convenient Amenities I recently stayed at Candlewood Suites Buffalo - Amherst during my trip to Amherst, New York, and I had a wonderful experience. My main requirement was finding a room with a kitchen, and this property exceeded my expectations. The room was clean and well-maintained, providing all the necessary amenities for a comfortable stay. The kitchenette was fully equipped with plates, cups, a home fridge, microwave, and electric stove, making it convenient for me to prepare meals during my stay. One of the highlights of my stay was the availability of coffee all day long. It was a nice touch and greatly appreciated, especially for someone like me who enjoys a good cup of coffee throughout the day. Overall, I found Candlewood Suites Buffalo - Amherst to be a great choice for travelers looking for a comfortable and convenient stay in Amherst. I would definitely recommend this property to anyone visiting the area.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Martha, Troy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great suite, comfortable beds, accomodating with our small dog. Helpful with local information.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Ikran

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Great stay ! The suites are a good size and clean
Séjour de 1 nuit en mai 2024

8/10 – Bien

Nilda, Washingtonville

Séjour de 1 nuit en mai 2024

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very nice, friendly, and helpful.
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Synthia

Voyage en groupe
Points faibles : Service et personnel
Room was booked for four people. Only two towels were provided, no toilet paper, no coffee. No front desk personnel when we arrived, when I needed to request the extra items and for check out.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Zhuoru

Voyage en famille
Pretty good place for staying
Séjour de 1 nuit en avril 2024

8/10 – Bien

Shrikanth

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to UB and good location
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Craig

Séjour de 2 nuits en avril 2024

10/10 – Excellent

SURAJ

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
SAFE , CONVENIENT
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Leighanna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
how management was able to handle check in situation very well and how she was calm.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Elaine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was an acceptable place to stay for one night. The full size fridge, microwave, and dishwasher was a huge plus. There were some issues with my room when I checked in. The heat took awhile to turn on and the phone in the room was not working. Also the television was not working but I was informed this was because of the high winds in the area. However when I brought this up to the front desk she immediately came up, inspected the room and then gave me another room for the night. Both the night front desk and morning front desk person were approachable and nice.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Iris

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024

2/10 – Terrible

Maria

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel, commodités
We stood for 5 nights. They still with the Covid rules they don’t do the beds or give you fresh towels If you need them you have to call front desk for them. Ridiculous
Séjour de 5 nuits en mars 2024

4/10 – Médiocre

Jeff

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Shari Jean

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay.
Séjour de 2 nuits en mars 2024

4/10 – Médiocre

eric

Voyage en famille
Points faibles : Service et personnel, commodités
Hotel located next to a run down hotel that appears to be used for subsidized housing. At 9:20 am) after spring ahead time) housekeeping opened the door as they were knocking to see if they could clean the room, checkout is at 11:00. Bed was one of the worst beds I have slept on in a long time, my back is still screaming from it. Pros are that it is close to University of Buffalo North Campus. Tok many other hotels in the area that I would try before this one.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Graziella

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome stay!
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Jamila

Voyage en famille
Points faibles : Propreté, service et personnel et commodités.
Customer service was bad.Not friendly and kind of rude.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Amy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Danielle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great, clean room. Very quiet!
Séjour de 2 nuits en février 2024

10/10 – Excellent

Glen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super fantastic staff and accommodations! Clean, comfortable. Having the extra space of a kitchenette with full size refrigerator and microwave were a huge plus. The 3 laundry and 4 dryer machines were a life saver and are included free! I highly recommend Candlewood Suites when you’re visiting Buffalo!
Séjour de 4 nuits en janvier 2024

10/10 – Excellent

Donovan

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 13 nuits en janvier 2024

10/10 – Excellent

brian

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en janvier 2024
Lisa Henderson Front Desk Supervisor a répondu le 25 janv. 2024
Thank you for your recent stay at Candlewood Suites Amherst NY. It seems you enjoyed your stay and we hope to see you when travels take you back to the Amherst NY area. Until then, safe travels.

8/10 – Bien

Dorothy

Voyage en famille
Points forts : Propreté, service et personnel
We loved the floor plan. It has a kitchen, living area and a separate bedroom and two TVs, But the manager had to show me how to work the stove top. The stove does not get hot enough to pop popcorn. The refrigerator was set to freeze everything, the heater was broken (but it was mild weather,so we did not freeze like the contents of the fridge). You can hear the people upstairs. You have to share the elevator with other people's stinky dogs. They do not clean the room everyday, which is fine with us because we never have our room cleaned by others while we stay somewhere. Our last night there was a lot of party noise which seemed to be coming from outside the hotel until after 2AM. But, it was New Years Eve so we probably should have expected that.
Séjour de 3 nuits en décembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 25 janv. 2024
Thank you for staying at the Candlewood Suites Amherst. We will look into the refrigerator issue with our Maintenace department. We wish you safe travels on your next adventure and hope to see you on your next visit to the Amherst NY area.

10/10 – Excellent

Boston

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Janel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay and the value is amazing. Clean and very kind staff. This is the best value in Buffalo.
Séjour de 2 nuits en décembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 19 déc. 2023
Thank you for your recent stay at Candlewood Suites Amherst NY. We hope to see you again if your travels take you back to the Amherst NY area once again!! Until then, safe travels.

10/10 – Excellent

Danielle

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent room. Quiet, clean, relaxing stay!!
Séjour de 2 nuits en décembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 19 déc. 2023
Thank you for your kind words about your stay at Candlewood Suites Amherst NY. We hope that future travels back to our area will find you back at our property. Until we see you again, safe travels.

10/10 – Excellent

Roy

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Move to Buffalo
Excellent staff and wonderful accommodations!
Séjour de 8 nuits en novembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 5 déc. 2023
Thank you for your kind words! We are happy that you enjoyed your stay at Candlewood Suites Amherst, NY. We hope to see you on your next visit to the Amherst area.

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a perfect location for the event we wished to attend, and the staff were pleasant and joyful, I would recommend this hotel to anyone.
Séjour de 1 nuit en septembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 1 déc. 2023
Thank you for your recent stay at Candlewood Suites Amherst. We are happy that you enjoyed your stay. We hope that you will stay again next time you find your travels that take back to the Amherst NY area.

10/10 – Excellent

Paulette

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great room for the price. Would definitely stay here again. Great location.
Séjour de 1 nuit en novembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 21 nov. 2023
Thank you for your recent stay at Candlewood Suites Amherst NY. We look forward to hosting you again on your next visit to our area. Until then, safe travels!

10/10 – Excellent

Kimberly, Greensboro

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly Staff
Séjour de 1 nuit en novembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 20 nov. 2023
Thank you for your recent stay at Candlewood Suites Amherst NY. We hope that any future travel to the Amherst NY area brings you back to our refreshed suites. Until then, safe travels.

10/10 – Excellent

Laura

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 13 nov. 2023
Thank you for your recent stay at Candlewood Suites Amherst. It seems like you enjoyed your stay and in the future we hope to see you again. Until then, safe travels!

8/10 – Bien

Eugene

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The hotel was solid but a little weathered. Attendants were very nice.
Séjour de 2 nuits en novembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 5 nov. 2023
Thank You Eugene! We are happy you enjoyed your stay at Candlewood Suites Amherst. We are almost done renovating, so we hope to see you on your next trip to our area.

8/10 – Bien

Mary Alice

Séjour de 1 nuit en octobre 2023
Lisa Henderson Front Desk Supervisor a répondu le 20 nov. 2023
Thank you for your recent stay at Candlewood Suites Amherst, NY. We hope on your next trip to the Amherst NY area we will see you again! Safe travels!!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2023
Lisa Henderson Front Desk Supervisor a répondu le 29 oct. 2023
Thank you for your recent stay at Candlewood Suites Amherst. We are happy to hear you had a great stay and we hope to see you on your next trip to our area.

10/10 – Excellent

Jane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room contained everything you need
Séjour de 1 nuit en octobre 2023
Lisa Henderson Front Desk Supervisor a répondu le 26 oct. 2023
Thank you for your recent stay at the Candlewood Suites Amherst. We are happy to hear you enjoyed your stay. We hope that you will stay again with us on your next trip to the Amherst NY area.

10/10 – Excellent

Nadezhda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We enjoyed our stay. Will come again.
Séjour de 2 nuits en octobre 2023
Lisa Henderson Front Desk Supervisor a répondu le 21 oct. 2023
Thank you for your recent stay at Candlewood Suites Amherst. We are glad to hear you enjoyed your stay. We look forward to seeing you on your next visit to our area.Safe Travels.

10/10 – Excellent

brian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 2 nuits en octobre 2023
Lisa Henderson Front Desk Supervisor a répondu le 20 oct. 2023
Thank you for your recent stay at Candlewood Suites Amherst. I am happy to hear you enjoyed your stay. We hope that you again choose our property when you are in the Amherst NY area again! Safe travels!

8/10 – Bien

Robert

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Adequate room with kitchenette
Nice, pet-friendly room with kitchenette. Good grounds for pet-relief. No pool, but used fitness room, which was better than average. Probably wouldn't repeat.
Séjour de 1 nuit en octobre 2023
Lisa Henderson Front Desk Supervisor a répondu le 18 oct. 2023
Thank you for your recent stay at the Candlewood Suites Amherst. We hope that on your next visit to our area you will stay with us again. Give us a chance to turn your 8 to a 10.Safe travels!!

10/10 – Excellent

brian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 5 nuits en octobre 2023
Lisa Henderson Front Desk Supervisor a répondu le 18 oct. 2023
Thank you for your recent stay at Candlewood Suites Amherst. We hope to see you on your next visit too Amherst NY!!!Safe travels!!!

10/10 – Excellent

David

Séjour de 1 nuit en octobre 2023
Lisa Henderson Front Desk Supervisor a répondu le 5 nov. 2023
Thank you, David, for your recent stay at the Candlewood Suites Amherst. We hope to see you on your next visit to our area .

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en septembre 2023
Lisa Henderson Front Desk Supervisor a répondu le 11 oct. 2023
Thank you for your recent stay at Candlewood Suites Amherst. We hope that in your future travels to the Amherst area will find you back at our property. Safe travels,Lisa Henderson