Piscine extérieure en saison, cabanas gratuites, parasols

Heidi's Inn – Avis

2.5 out of 5
Heidi's Inn
1270 Route 22, Brewster, NY

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 289 avis sur 578." "
Note de 8 – Bien, d’après 191 avis sur 578." "
Note de 6 – Acceptable, d’après 65 avis sur 578." "
Note de 4 – Médiocre, d’après 20 avis sur 578." "
Note de 2 – Terrible, d’après 13 avis sur 578." "

8,8/10

Propreté

9,2/10

Service et personnel

8,0/10

Commodités

8,2/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Anne Laure

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Motel bien situé, personnel accueillant. Bonne adresse
Séjour de 2 nuits en septembre 2019
Jennifer a répondu le 25 sept. 2019
Thank you for your kind review :)

10/10 – Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Un motel authentique excentré des circuit touristiques. Récemment rénové sauf les salles de bain qui restent tres fonctionnelles.
Séjour de 2 nuits en juillet 2019
Jennifer a répondu le 2 sept. 2019
We are glad that you enjoyed your time here at the Inn !

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I had to leave early due to a storm and they agreed to refund me one night.
:-) a répondu le 21 mars 2017
Hello ~ Thank you for sharing your positive experience at Heidi's Inn! Happy Travels :-)

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tres bien
Tres bien si chambre en retrait

10/10 – Excellent

jennifer

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice, clean and beautiful property
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Pamela

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Jennifer a répondu le 24 avr. 2024
We are so glad we met all your expectations. Thank you for our excellent review :) Hope to see you again soon.

10/10 – Excellent

Vincent Mc

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly
Séjour de 4 nuits en avril 2024
Jennifer a répondu le 16 avr. 2024
Thank you for the excellent review! Was lovely meeting your family :). I will see you again as this is your place of choice when visiting your family in the States. Again, your daughter has Beautiful Red hair ;)

8/10 – Bien

Saravanan

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
Jennifer a répondu le 16 avr. 2024
Thank you for the Great review :)

8/10 – Bien

Cynthia

Voyage en famille
Shower water was cold
Séjour de 1 nuit en avril 2024
Jennifer a répondu le 16 avr. 2024
Thank you for your feedback. We have looked into it and it must have been an isolated experience. Sorry, that had happened. For future, we are open 24 hours for your convenience if you have any issues again, please let us know immediately so we can make sure you have a great stay :)

4/10 – Médiocre

Thomas

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
I can only speak for the room we stayed in which was roadside, towards the front of the property. The room size was great (2 full beds) with a mini fridge, but the bathroom and shower was like an oversized closet with no shelves or cabinets to place bathroom items. Plus there was no fan of any kind in the bathroom and the steam from the shower lingered for quite awhile. The noise from the highway (Rt 22) and the adjoining rooms (walls have no sound separation) televisions or people talking at normal levels was far from ideal. Cannot recommend this hotel because of these issues with our room.
Séjour de 4 nuits en avril 2024
Jennifer a répondu le 16 avr. 2024
We are sorry you didn't have a pleasant experience. Please notify the office immediately so we can address your concerns. We could have moved you to another room that you could have had a better experience. The room you had is our original rooms which back in the day were designed that way. We do not what to change the uniqueness of Heidi's as many of our guests love that. We do have other rooms with a more modern bathroom. In future, please ask for the buildings in the back if available.

6/10 – Acceptable

Isaac

Na
Séjour de 1 nuit en mars 2024
Jennifer a répondu le 5 avr. 2024
I am sorry we didn't meet all your expectations. We would have liked to have known what we could have done to make your stay more enjoyable.

10/10 – Excellent

Mary, New Fairfield

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
The room was newly remodeled, which we appreciated; however, the bathroom door wouldn’t shut. I went out in the parking lot and got a large stone to use to close it. Our only other inconvenience was with the television. The hotel has it set up to “store” settings. As it was explained to us, this is so that guests can’t alter the TV with their own apps, passwords, games, etc. Perfectly understandable but we were unable to adjust the volume, get the menu to stop popping up on the screen, etc. until someone from the office came with the Roku remote, which is kept in the lobby. Despite these small “problems,” we enjoyed our stay!
Séjour de 3 nuits en mars 2024
Jennifer a répondu le 22 avr. 2024
Thank you for the Excellent review :) Yes we have since made the adjustment to the bathroom door and are looking into changing some things with the television system. We appreciate the fact those little inconveniences didn't effect your overall stay. Thank you for your feedback as it helps make a better stay for you and future guests.

6/10 – Acceptable

Kathryn

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en mars 2024
Jennifer a répondu le 27 mars 2024
Thank you for choosing Heidi's. I would love to know how we could make it a 5 stay for you :)

10/10 – Excellent

Shulammite

Points forts : Propreté, service et personnel
Very clean, convenient and otherwise quiet. Rooms need some updating . Furniture is old and heating was noisy . However here are the pluses: good sized fridge in spacious room with a microwave and plenty of room. Bathroom functional but needs updating. The breakfast area was quite good with a sun room with bistro wrought iron chairs and a couple of sofas (slightly old) near the hearth with a nice fire going. Very friendly staff. Slightly overpriced for the condition of the motel but the pluses outweigh the minuses. I’ll come back.
Séjour de 1 nuit en mars 2024
Jennifer a répondu le 4 mars 2024
Thank you for choosing Heidi's for your area stay. We appreciate your feedback! We are in the renovation process of our bathrooms in our king rooms. Half are completed at this time. I would suggest on your next stay to request the back building to see our finished work :)

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Jennifer a répondu le 20 févr. 2024
Thank you for your excellent review! We're glad everything met all your expectations :)

10/10 – Excellent

Joseph

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful place. Clean rooms, friendly staff. Enjoyed stay for work.
Séjour de 1 nuit en février 2024
Jennifer a répondu le 19 févr. 2024
Thank you for choosing Heidi's for your time away for work. Your feedback is very helpful for those looking for the right accommodations for their similar needs. Maybe you can come back for a little getaway at the pool in the warmer weather for some relaxation :)

8/10 – Bien

Deva

Séjour de 1 nuit en février 2024
Jennifer a répondu le 21 mars 2024
Thank you for taking the time to review us. We are glad you enjoyed your stay. Any suggestions as to what we could do better to make that a 5/5 would be great :)

8/10 – Bien

Anthony

Séjour de 1 nuit en février 2024
Jennifer a répondu le 21 mars 2024
We appreciate you taking the time to send a review. Please let us know anything we can do to make your stay a 5/5 :) Thank you!

10/10 – Excellent

Ron

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Front desk was very friendly & efficient. They immediately replaced a defective fridge. They recommended a very nearby Italian restaurant for dinner. They had breakfast bags waiting at the front desk, since I had to leave before breakfast hours. Overall, it was a very enjoyable one-night stay.
Séjour de 1 nuit en février 2024
Jennifer a répondu le 12 févr. 2024
It was a pleasure having you and your colleague here for your annual trip. As I said, my first request for a breakfast bag and was happy to have that waiting for you when you checked out. Stay safe and we will see you next year :)

10/10 – Excellent

Christine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Jennifer a répondu le 22 janv. 2024
Thank you for choosing Heidi's Inn for your stay. It is great to see you supporting locally owned and operated businesses. We really appreciate the Excellent review :)

10/10 – Excellent

Christopher

Séjour de 1 nuit en janvier 2024
Jennifer a répondu le 22 janv. 2024
We're glad you enjoyed your stay. Thank you for your Excellent review :)

10/10 – Excellent

Denis

Séjour de 1 nuit en janvier 2024
Jennifer a répondu le 22 janv. 2024
We really appreciate your feedback. Thank you for your Excellent review :)

10/10 – Excellent

Jeanne

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a unique and delightful experience. I will stay here exclusively when I am in the area.
Séjour de 1 nuit en janvier 2024
Jennifer a répondu le 11 janv. 2024
We're glad you choose Heidi's for your stay while going to Daryl's House. Thank you for your feedback for our future guests who will hopefully maker the same choice as you ;) You should pick a summer show so you can relax by the saltwater pool first or after!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Jennifer a répondu le 8 janv. 2024
Thank you for the excellent review :)

2/10 – Terrible

jason

Séjour de 4 nuits en décembre 2023
Jennifer a répondu le 23 janv. 2024
Thank you for your review. So everyone knows why the low score, you signed the no smoking section and proceeded to smoke in the room. There is a 200.00 fee if you smoke and you were unhappy we were charging you, BUT your credit card declined! The guests here appreciate the "All Non-Smoking rooms"

10/10 – Excellent

Matthew

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A Charming Gem right off Route 22
My first stay at Heidi's Inn was a pleasant one and I would certainly return again. It is brightly lit off Route 22 and has a charming, old-style feel. The check-in was friendly and very efficient. The room I had, with a king bed, was huge, with a comfortable bed and a GREAT shower. Plenty of hot water and nice decor. I was visiting family right off Route 22, so this was also a perfect location.
Séjour de 1 nuit en décembre 2023
Jennifer a répondu le 4 janv. 2024
A great way to start the New Year with reviews. We appreciate all your positive feedback. This is the experience we wish for all our guests supporting our family owned ad operated business. If you come up in the summer you should check out our saltwater pool. Hope to see you soon :)

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was fine and the staff was very friendly and helpful in a nice, quiet setting.
Séjour de 1 nuit en décembre 2023
Jennifer a répondu le 27 déc. 2023
Thank you for your feedback. We are very glad you enjoyed your stay. Have a Happy, Healthy and Safe New Year :)

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Jennifer a répondu le 19 déc. 2023
Thank you your much for your excellent review. Have a Happy and Safe Holiday :)

10/10 – Excellent

Denis

Points forts : Commodités
Séjour de 1 nuit en décembre 2023
Jennifer a répondu le 18 déc. 2023
Thank you for your review. We appreciate the excellent score :)

10/10 – Excellent

Seth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Jennifer a répondu le 15 déc. 2023
Thank you for your feedback. We appreciate your excellent review :)

10/10 – Excellent

Elaine S

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
great home away from home!
We always love our stay at Heidi's Inn ... our daughter, son-in-law and grandchildren live nearby and this is our favorite place to stay when we are visiting them! Heidi's has a vintage look to it which we love, is always clean and cozy - we love the private entrance - and our car parked right outside our door... always have a great view of their lovely grounds ..
Séjour de 1 nuit en décembre 2023
Jennifer a répondu le 14 déc. 2023
We appreciate your positive feedback. We love that Heidi's feels like your home away from home. That is exactly how we want our guests to feel. Have a great Holiday Season :)

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Jennifer a répondu le 6 déc. 2023
We really do appreciate you taking your time to send this review :) Hope to see you soon !

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Jennifer a répondu le 5 déc. 2023
Thank you leaving an excellent review. It was so nice meeting you and your wife and chatting by the fireplace and getting acquainted with the other guests. That was the true vibe of what it's like to stay at Heidi's Inn. I look forward to seeing you both again when in the area :)

10/10 – Excellent

Donald

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en novembre 2023
Jennifer a répondu le 1 déc. 2023
Thank you for taking the time and giving an excellent review :)

10/10 – Excellent

Anna Maria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy parking, safe, and thoughtful breakfast.
Séjour de 1 nuit en novembre 2023
Jennifer a répondu le 20 nov. 2023
Thank you for your feedback. We do try and make a very diverse breakfast for all staying. Hope you have Wonderful Holiday :)

4/10 – Médiocre

Melissa

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
There were two mice running back and forth in the hotel room overnight.
Séjour de 1 nuit en novembre 2023
Jennifer a répondu le 20 nov. 2023
We do apologize for the extra critters in your room. This is the season where they try and take shelter and we do our best to avoid this. We are set on 30 acres and are pet friendly so we have to be mindful of the animals on the property as far as pest control. Hope you have a great Thanksgiving and rest of your holidays :)

10/10 – Excellent

Rosemary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff, spacious room, adorable, comfy setting!
Séjour de 2 nuits en novembre 2023
Jennifer a répondu le 13 nov. 2023
Thank you to you and your family for staying at Heidi's while in the area for your special event. We are glad you enjoyed your stay and hope you come back in the summer to enjoy our salt water pool for a mini get away:)

10/10 – Excellent

PETER

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great little place
The location for us was perfect. The rooms were basic but clean and comfortable and the breakfast continental but always alot and being refreshed. The breakfast room had a lovely fire going each morning . The lady on reception with blond hair (sorry forgot her name) was really helpful and looked after us extremely well and was a source of local knowledge. Would definitely come again. Thankyou
Séjour de 5 nuits en novembre 2023
Jennifer a répondu le 10 nov. 2023
I really enjoyed all your family. So glad you chose Heidi's for your trip. In front of the fire is the place to be but you have to watch out as it will "spit" at you :) That was hysterical. I am using that from now on. If I ever get to England, I will look you guys up :) Thank you so much for your feedback!

10/10 – Excellent

Grace

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms are big, kinda retro, still uses keys. Feels like a family owned place. Very easy going . Very beautiful during the Fall
Séjour de 1 nuit en novembre 2023
Jennifer a répondu le 8 nov. 2023
Thank you for your feedback. Yes we are family owned and operated with a homey kind of feeling. We are glad you picked Heidi's for your stay. Hope to see you for the other seasons as they all offer something special here :)

10/10 – Excellent

Patrick

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Heidi's is OUTSTANDING!!
Séjour de 1 nuit en novembre 2023
Jennifer a répondu le 6 nov. 2023
Thank you, Thank you ! We love your enthusiasm :) Hope to see you soon.

10/10 – Excellent

Constance, Liverpool

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our room was neat and attractive. Convenient to the venue we werr going to.
Séjour de 1 nuit en novembre 2023
Jennifer a répondu le 3 nov. 2023
Thank you for your positive feedback. Happy to hear you enjoyed your stay. If I am not mistaken, that would be Daryl's House. We do offer a shuttle service so you can enjoy your evening for a small fee of 20.00/person for round trip:)

8/10 – Bien

Stephen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quaint motel that has been nicely updated.
Séjour de 1 nuit en octobre 2023
Jennifer a répondu le 31 oct. 2023
Thank you for your feedback on your stay. We are glad you enjoyed our Inn :)

10/10 – Excellent

Petra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ihana motelli
Heidi's Inn on meidän vakiopaikka kun reissaamme tällä suunnalla. Isot huoneet, leveä sänky ja siisti. Aamiainen aika perus amerikkalainen eli kahvia, mehua, muffinsia, paahtoleipää, jugurttia ja muroja. Muffinssit ovat etenkin taivaallisia
Séjour de 1 nuit en octobre 2023
Jennifer a répondu le 31 oct. 2023
We appreciate you taking the time to give us an Excellent review. Thank you for supporting locally owned and operated businesses. See you in the future :)

6/10 – Acceptable

Dan

Voyage en famille
Séjour de 1 nuit en octobre 2023
Jennifer a répondu le 30 oct. 2023
Thank you for your review.

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Jennifer a répondu le 25 oct. 2023
Thank you for the Excellent review. We are glad you enjoyed your stay :)

10/10 – Excellent

Petra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ihana pieni motelli
Todella siisti motelli, jossa hyvä hinta-laatusuhde. Iso huone
Séjour de 1 nuit en octobre 2023
Jennifer a répondu le 23 oct. 2023
We are glad you enjoyed your stay. Thank you for leaving a review :)

8/10 – Bien

Christine

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Great value!
Stayed here for 2 nights while visiting family in the area. Have stayed prior and they have made room improvements since then. It is a very functional, clean and "no nonsense" hotel. Great location. Great value. The BEST hot shower I have had in a hotel. A bit dated furniture. Would have loved a bedside table lamp instead of only overhead lights so I could read in bed without bothering my sleeping husband. Towels are thin and scratchy. The personnel are lovely and welcoming. Seemingly had a good breakfast but we ate elsewhere. We will stay again....GREAT value in a challenging area.
Séjour de 2 nuits en octobre 2023
Jennifer a répondu le 23 oct. 2023
We appreciate you picking Heidi's Inn for your stay when you're in this area. In our renovations we have put in custom lighting for each side of the bed. For your next stay just let us know you would like a lamp and we can have it ready for you prior to check in. Thank you for your feedback :)

8/10 – Bien

Emmie

Points forts : Propreté, service et personnel
Please put lamps in the rooms. Otherwise, great. Clean and convenient.
Séjour de 1 nuit en octobre 2023
Jennifer a répondu le 23 oct. 2023
Thank you for your feedback. We did replace the lamps with custom lighting to declutter the rooms. In future bookings you can request one to be in your room prior to check in. We are glad you enjoyed your stay :)

10/10 – Excellent

Anna Maria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Comfortable and clean. Breakfast is very good.
Séjour de 1 nuit en octobre 2023
Jennifer a répondu le 20 oct. 2023
Thank you for your feedback. We are glad you enjoyed everything about your stay :)

10/10 – Excellent

Ronald

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Definitely an older lodging, but everything was clean and worked. The staff was very curteous and helpful.
Séjour de 2 nuits en octobre 2023
Jennifer a répondu le 20 oct. 2023
We appreciate your kind words. Glad you enjoyed your accommodations :)