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DoubleTree by Hilton Birmingham Perimeter Park – Avis

4 out of 5
DoubleTree by Hilton Birmingham Perimeter Park
8 Perimeter Park South, Birmingham, AL

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 600 avis sur 1000." "
Note de 8 – Bien, d’après 209 avis sur 1000." "
Note de 6 – Acceptable, d’après 89 avis sur 1000." "
Note de 4 – Médiocre, d’après 52 avis sur 1000." "
Note de 2 – Terrible, d’après 50 avis sur 1000." "

8,8/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Garrett

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great customer experience
Séjour de 2 nuits en mai 2024
Owner a répondu le 13 mai 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 – Terrible

Elaina

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
My husband and I have stayed at this hotel for years off and on but we will not be staying here again. The staff at the desk was very unprofessional, the hall leading to our room was filthy with trash all down the hall, wallpaper peeling up everywhere and mold in our shower. Very sad for such a nice hotel to be so bad now. Very disappointing
Séjour de 1 nuit en mai 2024
Owner a répondu le 7 mai 2024
Thank you for taking the time to share your feedback about your recent stay, Elaina. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 – Excellent

Jasmine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Owner a répondu le 2 mai 2024
Jasmine, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Excellent

Emma

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very friendly. Room felt clean. Location was great and very convenient. No complaints. Would stay here again.
Séjour de 2 nuits en avril 2024
hotel managment a répondu le 21 avr. 2024
Thank you for your review.

2/10 – Terrible

Brandon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There was a prescheduled fire alarm test at 8 am that no guests were made aware of which caused mass panic all for nothing. After taking the stairs down 6 floors, we were told to go back up to our room.
Séjour de 3 nuits en mars 2024
Owner a répondu le 11 avr. 2024
Thank you for taking the time to review us, Brandon. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 – Bien

Brandon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was clean and the digital key is very convenient.
Séjour de 2 nuits en mars 2024
Owner a répondu le 11 avr. 2024
Brandon, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 – Médiocre

Loretta

Voyage de couple
Points faibles : Service et personnel
Séjour de 2 nuits en avril 2024
Owner a répondu le 10 avr. 2024
Thank you for taking the time to review us, Loretta. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 – Bien

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Love the cookies
Séjour de 2 nuits en avril 2024
Owner a répondu le 8 avr. 2024
Richard, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Excellent

Cecilia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Owner a répondu le 1 avr. 2024
Cecilia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Bien

Jalen

Séjour de 1 nuit en décembre 2023
Owner a répondu le 27 mars 2024
Jalen, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Bien

Sherrita

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This property was perfect for a short weekend to visit family
Séjour de 3 nuits en mars 2024
Owner a répondu le 27 mars 2024
Sherrita, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Bien

Rakeen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
What i like about the property was the rooms were very clean, the property was in a convenient area and the staff was friendly.
Séjour de 1 nuit en mars 2024
Owner a répondu le 25 mars 2024
Rakeen, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Bien

Stacey

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Owner a répondu le 27 mars 2024
Stacey, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Bien

Krystina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice area. Lots of options close by. Very busy hotel.
Séjour de 1 nuit en mars 2024
Owner a répondu le 25 mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 – Acceptable

James Cody

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Owner a répondu le 25 mars 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 – Bien

roxana

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
We are big fans of Double Tree but the Bar/Restaurant staff at this location really let us down. During a road trip my husband arrived at about 9pm and made it a point to go down to the restaurant/bar before 10pm to grab dinner and a drink. The bartender told him it was last call after serving him one drink at 9:45, then proceeded to tell another patron that the bar closed at 11pm. He was told the restaurant was already closed so he was disappointed not to be able to have dinner. Moments later he heard the bartender and restaurant staff talking saying since it was slow they decided to close early, bragging on how they called the shots around there and could close anytime they wanted. This hotel was purposefully booked because of the restaurant and bar staying open late so it was frustrating to find out service was cut short by what seemed to be employees wanting to leave early.
Séjour de 1 nuit en mars 2024
Owner a répondu le 19 mars 2024
Roxana, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Bien

Macy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was clean and the staff was polite.
Séjour de 2 nuits en mars 2024
Owner a répondu le 19 mars 2024
Macy, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Excellent

Santana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
~ great for a nice stay away
Séjour de 1 nuit en mars 2024
hotel managment a répondu le 16 mars 2024
Thank you for your review. Hope you come back and stay with us again.

6/10 – Acceptable

Nichole

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Restaurant closed, AC in exercise room not working.
Séjour de 1 nuit en mars 2024
Owner a répondu le 12 mars 2024
Nichole, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Bien

Twanette

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very quiet and helpful staff. The breakfast is not appealing.
Séjour de 3 nuits en février 2024
Owner a répondu le 4 mars 2024
Twanette, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 – Bien

Kelli

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very friendly. There were a lot of people checking in at once, but they remained patient & helpful. There was a soccer tournament going on so lots of kids were staying in the hotel. Our room was right off the elevator so it was noisy, but overall it was a good stay.
Séjour de 1 nuit en février 2024
Owner a répondu le 28 févr. 2024
Kelli, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Excellent

Taveta

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was nice and hotel rooms were clean. Great location to shopping and restaurants.
Séjour de 1 nuit en janvier 2024
Owner a répondu le 26 févr. 2024
Taveta, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Bien

Jerahmeel

Voyage en famille
Points forts : Propreté, commodités
Having to pay for breakfast was a surprise. I was unable to check in any early when I called the day before. The CSR said it probably wouldn't happen anyway.
Séjour de 1 nuit en février 2024
Owner a répondu le 26 févr. 2024
Jerahmeel, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

6/10 – Acceptable

Lav

The hotel is located in a good/convenient area. The lobby area of the hotel was nice, however, the room cleanliness could be improved. I switched rooms because the first one had a musty smell. The room I was moved to also has that same smell but not as strong. My room door would not completely close on its own in neither room. And I noticed several other rooms like that as well. You shouldn’t have to pull and push for your to completely shut. Also, in 2024 the tvs should have streaming capabilities, cable only no longer suffices.
Séjour de 2 nuits en février 2024
Owner a répondu le 26 févr. 2024
Lav, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 – Excellent

Erika

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay!
Séjour de 1 nuit en février 2024
hotel managment a répondu le 25 févr. 2024
Thank you for you review

2/10 – Terrible

Jada

Séjour de 1 nuit en février 2024
Owner a répondu le 21 mars 2024
Thank you for taking the time to review us, Jada. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Excellent

Marlene

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is friendly and bar area is modern and comfortable. Very reasonable price for the quality. Like that you can order food, as well.
Séjour de 2 nuits en décembre 2023
hotel managment a répondu le 13 févr. 2024
Thank you for your review. Hope you come and stay with us again.

10/10 – Excellent

Janeka

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay! Great staff!
Séjour de 1 nuit en février 2024
Owner a répondu le 14 févr. 2024
Janeka, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Bien

George

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
hotel managment a répondu le 13 févr. 2024
Thank you for your review. Hope you come and stay with us again.

10/10 – Excellent

Maria

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We arrived at 1am and we were checked in very fast. The room was clean and comfortable. We stopped here after driving for 9hrs and we were so happy the beds were so comfy !!
Séjour de 1 nuit en février 2024
Owner a répondu le 12 févr. 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 – Excellent

Courtney

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
hotel managment a répondu le 13 févr. 2024
Thank you for your review. Hope you come and stay with us again.

10/10 – Excellent

Brett

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Room was clean. We did have issues with the toliet flushing and the facuet was loose. We didnt have enough towels either. Beds were comfortable and hotel was safe and clean.
Séjour de 1 nuit en février 2024
Owner a répondu le 12 févr. 2024
Brett, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 – Bien

Craig

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hospital Visit
We had a great stay. Our only issue was we asked twice for more towels. We ended up having to go to the front desk and get some.
Séjour de 2 nuits en février 2024
Owner a répondu le 12 févr. 2024
Craig, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 – Excellent

Frank

Points forts : Service et personnel, état et installations de l’hébergement
Very nice hotel and staff
Séjour de 1 nuit en février 2024
Owner a répondu le 12 févr. 2024
Frank, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Excellent

Shania

Séjour de 1 nuit en février 2024
hotel management a répondu le 20 mars 2024
Thank you for your review. Hope you come back and stay with us again.

6/10 – Acceptable

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel
ooked a king suite and I got to the hotel and they told they only had 2 suites and one was under maintenance and the other one was booked. The front desk clerk told that they should have told me that when I booked or shouldn’t have let me book the room. Also the room didn’t have hot water for hours my first night. And the air in my room wasn’t working. It was my worst hotel experience
Séjour de 2 nuits en janvier 2024
Owner a répondu le 12 févr. 2024
Thank you for taking the time to review us, Robert. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

6/10 – Acceptable

Larry, Jacksonville

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Room wasn't ready. No water the next morning. Couldn't bathe
Séjour de 1 nuit en février 2024
Owner a répondu le 6 févr. 2024
Larry, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Bien

Kevin

Séjour de 1 nuit en février 2024
hotel managment a répondu le 6 févr. 2024
Thank you for your review.

2/10 – Terrible

Amanda

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Owner a répondu le 6 févr. 2024
Thank you for taking the time to review us, Amanda. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

6/10 – Acceptable

Joan

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Davis was great. No water on Sunday
Séjour de 2 nuits en février 2024
Owner a répondu le 5 févr. 2024
Joan, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 – Excellent

April

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en février 2024
hotel managment a répondu le 4 févr. 2024
Thank you for your review. Hope you come back and stay with us again.

8/10 – Bien

Ted

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay staff are polite and helpful The environment is clean and safe will return again
Séjour de 4 nuits en janvier 2024
hotel managment a répondu le 4 févr. 2024
Thank you for your review. Hope you come back and stay with us again.

10/10 – Excellent

Mercedes

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Impecable
Súper clean
Séjour de 1 nuit en janvier 2024
hotel managment a répondu le 30 janv. 2024
Thank you for your review. Hope you come and stay with us again.

10/10 – Excellent

Gregory

Séjour de 2 nuits en janvier 2024
hotel management a répondu le 20 mars 2024
Thank you for your review. Hope you come back and stay with us again.

2/10 – Terrible

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
I booked a king suite and I got to the hotel and they told they only had 2 suites and one was under maintenance and the other one was booked. The front desk clerk told that they should have told me that when I booked or shouldn’t have let me book the room. Also the room didn’t have hot water for hours my first night. And the air in my room wasn’t working. It was my worst hotel experience
Séjour de 2 nuits en janvier 2024
Owner a répondu le 29 janv. 2024
Thank you for taking the time to review us, Robert. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

8/10 – Bien

Yolanda

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property was right off the highway and restaurants were nearby.
Séjour de 1 nuit en janvier 2024
Owner a répondu le 29 janv. 2024
Yolanda, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nothing was out of place and the room looked like it was brand new
Séjour de 1 nuit en janvier 2024
Owner a répondu le 29 janv. 2024
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Acceptable

Marialice

Séjour de 1 nuit en janvier 2024
Owner a répondu le 29 janv. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Excellent

Jeremy

Points forts : Propreté, service et personnel
Great place to stay; bartender the best
Séjour de 1 nuit en janvier 2024
Owner a répondu le 29 janv. 2024
Jeremy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Bien

Thiry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is conveniently located and clean. I liked that there was a bar with full service kitchen. For the most part, it was quiet, except for our last day, there was a lot of banging in the morning.
Séjour de 2 nuits en janvier 2024
Owner a répondu le 23 janv. 2024
Thiry, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!