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The Lodge at Big Sky – Avis

3.5 out of 5
The Lodge at Big Sky
75 Sitting Bull Rd, Big Sky, MT

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 501 avis sur 1002." "
Note de 8 – Bien, d’après 319 avis sur 1002." "
Note de 6 – Acceptable, d’après 106 avis sur 1002." "
Note de 4 – Médiocre, d’après 32 avis sur 1002." "
Note de 2 – Terrible, d’après 44 avis sur 1002." "

8,8/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

8,2/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon rapport qualité et prix. Très beau salon à l'entrée, 4 spas et une piscine. Se marche facilement pour aller à la montage et l'hôtel offre un transport matin et fin d'après-midi pour aller à la montagne. Chambre sobre, mais grande et propre. Très tranquille. Le personnel est très gentil. Le déjeuner est très ordinaire, mais cela dépanne le matin. Nous avions acheté des fruits pour compléter.

10/10 – Excellent

pierre, malakoff

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
superbe hotel en pleine montagne
tres bel hotel avec chambre spacieuse et tres propre.la salle de petit dejeuner elle aussi spacieuse est ouverte sur l'exterieur grace a des baies vitrees panoramiques magnifiques.(vue sur la montagne et sur ses animaux y compris des elans. la piscine et les jaccuzzi sont tres accueillants (malgré une forte tenue en chlore . le personnel est sans reproche.globalement un tres bel hotel d'un bon rapport qualité prix. un peu loin de yellowstone (1 heure de route mini...dommage

10/10 – Excellent

Warren

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They were cery helpfull its a bit hard to fond but a very nice place
Séjour de 1 nuit en mai 2024
MP a répondu le 27 mai 2024
Hi Wrren,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. :Looking forward to seeing you again.

10/10 – Excellent

Cassidy

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Booked last minute day of and was perfect. Big comfy bed, microwave and mini fridge. Would recommend! Rooms were a little outdated but overall nice spot
Séjour de 1 nuit en mai 2024
MP a répondu le 27 mai 2024
Hi Cassidy,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community

10/10 – Excellent

Lilijana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Saloni Patel a répondu le 1 mai 2024
Thank you for the review, Lilijana. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Excellent

Gary

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en avril 2024
Saloni Patel a répondu le 29 avr. 2024
Thank you for the review, Gary. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Excellent

RC

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Like that it is pet friendly.
Séjour de 2 nuits en avril 2024
Saloni Patel a répondu le 18 avr. 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

8/10 – Bien

Aaron

Points forts : Propreté, service et personnel
Strikes the right balance between location, affordability, and amenities. If you’re willing to trade luxury for convenience, this is a great option.
Séjour de 2 nuits en avril 2024
Saloni Patel a répondu le 9 avr. 2024
Thank you for your review Aaron. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Bien

Chaun

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en mars 2024
Saloni Patel a répondu le 9 avr. 2024
Thank you for your review Chaun. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

2/10 – Terrible

David, Las Vegas

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not the best!!
Séjour de 4 nuits en mars 2024
Saloni Patel a répondu le 9 avr. 2024
Thank you for your feedback David. We are extremely apologetic for any inconvenience caused. We strive to perform better and we hope you would give us another chance the next time you are in town.

10/10 – Excellent

William

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everyone was friendly and helpful. The shuttle to the mountain and skiing very nice!
Séjour de 1 nuit en mars 2024
Saloni Patel a répondu le 9 avr. 2024
Thank you for your review William. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Excellent

ann

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The bathroom could use an update as far as towels and soap - I don't need most expensive, but one level higher,especially the soaps and shampoos.
Séjour de 4 nuits en mars 2024
Saloni Patel a répondu le 9 avr. 2024
Thank you for your review Joseph. We are so glad to know that you enjoyed your stay with us. We will pass on your issue to management and have necessary action taken. We hope to see you again soon.

10/10 – Excellent

Kathlyn, Del Mar

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Saloni Patel a répondu le 9 avr. 2024
Thank you for your review Kathlyn. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Excellent

Joseph

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Extremely courteous, friendly and helpful staff! Breakfast offerings were average, but every other aspect of our stay was truly enjoyable. Delighted with proximity to ski base/lifts.
Séjour de 4 nuits en mars 2024
Saloni Patel a répondu le 9 avr. 2024
Thank you for your review Joseph. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

6/10 – Acceptable

Mark, Tahoe City

Voyage en famille
Location was great. Property was average. No housekeeping services during 3 night stay. Elevator not working for the entire stay.
Séjour de 3 nuits en mars 2024
MP General Manager a répondu le 12 mars 2024
Mark, sorry about the inconvenience of the elevator. We are working dilligently to get the elevator issue fixed. Right now, we are doing housekeeping services every 3rd day, but we are more than happy to service upon request between then. Sorry to hear you had an average stay with us. We hope to see you again soon for your next Big Sky adventure.

6/10 – Acceptable

David

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Staff was great, elevator did not work at all while I was there and I was on second floor. Free breakfast was poor hotel fare. Towels were stiff & uncomfortable. Also, it is not the easiest walk to the base of the resort. You have to walk in the road next to traffic.
Séjour de 5 nuits en février 2024
Saloni Patel a répondu le 4 mars 2024
Thank you for your feedback David. We apologize for any inconvenience caused. We will have these issues forwarded to our maintenance and housekeeping department for immediate actions. We are also aware that the elevation and the traffic are the biggest hurdles to get to the base of the resort and hence we provide shuttle services. We strive to perform better and we hope you would give us another chance the next time you are in town.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
Great hotel for close access to Big Sky including a shuttle and complimentary breakfast. The staff was very friendly and helpful. Only downside was the walls were very thin and noise from other rooms made it hard to relax and sleep.
Séjour de 5 nuits en février 2024
Saloni Patel a répondu le 28 févr. 2024
Thank you for the review. We are glad that you enjoyed your stay with us. However, we are saddened to hear that you were disturbed and were unable to get relaxing sleep. We would like to apologize for any inconvenience caused and we hope you would give us another chance the next time you are in town.

4/10 – Médiocre

Lance

Points forts : Propreté
broken elevator 3 days. No room cleaning. Glorified Motel 6. Not what is expected at BS for the money.
Séjour de 4 nuits en février 2024
Saloni Patel a répondu le 28 févr. 2024
Thank you for your feedback Lance. We apologize for any inconvenience caused. We will have these issues forwarded to our maintenance and housekeeping department for immediate actions. We strive to perform better and we hope you would give us another chance the next time you are in town.

8/10 – Bien

Neil

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en février 2024
Saloni Patel a répondu le 25 févr. 2024
That you for your review, Neil. We are glad that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Bien

Michael, Auburn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pricey for average hotel but guess priced for location. Only issue I had was getting chemical dermatitis and hair bleached by chemicals in outdoor spa. Staff were friendly and helpful.
Séjour de 4 nuits en février 2024
MP General Manager a répondu le 24 févr. 2024
Thank you for taking the time to review your stay. We'll definitely take a look at the issue you mentioned. We're glad to hear you had a great stay otherwise. We'll see you on your next Big Sky adventure! -- MP General Manger

2/10 – Terrible

Sherif y

Voyage en groupe
Points faibles : Service et personnel, état et installations de l’hébergement
The carpet was dirty, room was dated with old furniture. I would not stay there again. They would not make coffee at 7 pm
Séjour de 4 nuits en février 2024
MP a répondu le 21 févr. 2024
Hi Sherif,Thank you for rating and reviewing The Lodge at Big Sky.

8/10 – Bien

Philip, Elkins Park

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
For a two minute walk and much less expensive than the Huntley, The Lodge remains a clean, safe, reliable property. The staff is friendly and helpful. There are few bells and whistles, but the hot tubs are a welcome sight after a day of skiing. The property shuttle gets you to the base of the village, a short walk from the lifts. We were glad we returned again this year.
Séjour de 4 nuits en janvier 2024
MP a répondu le 21 févr. 2024
Hi Phillip,Thank you for rating and reviewing The Lodge at Big Sky!

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Points faibles : État et installations de l’hébergement, confort de la chambre
Simple / old hotel. Cheap thin toilet paper. Seems overpriced for what it is. Very good location though 5 minute walk from the base.
Séjour de 8 nuits en janvier 2024
MP a répondu le 21 févr. 2024
Thank you for rating and reviewing The Lodge at Big Sky!

10/10 – Excellent

Michael

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great welcoming staff and clean hot
Séjour de 6 nuits en février 2024
MP a répondu le 16 févr. 2024
Hi Michael. Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2024
MP a répondu le 12 févr. 2024
Hi Daniel,Thanks for leaving our Lodge a 10out of 10-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 8 nuits en janvier 2024
MP a répondu le 7 févr. 2024
Hi Eric,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 – Excellent

Pat James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place to stay
Séjour de 4 nuits en janvier 2024
MP a répondu le 24 janv. 2024
Hi Pat,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. We are so grateful for your kind words

10/10 – Excellent

Vinicius, Cincinnati

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The homey, personal atmosphere was what made our trip truly special! The owners were always present, the staff was warm and friendly, and we felt cared about as an entire family ❤️. Thank you to everyone for making our trip so special!
Séjour de 4 nuits en janvier 2024
MP a répondu le 24 janv. 2024
Hi Venicius,Thank you for taking a moment to share your experience at The Lodge at Big Sky. We’re proud to deliver great value to our guests, we’re delighted that you found our Lodge for your stay. We hope you’ll visit us again soon

8/10 – Bien

Dolph, Albuquerque

Séjour de 4 nuits en janvier 2024
MP a répondu le 19 janv. 2024
Hi Dolph,Thank you for rating and reviewing The Lodge at Big Sky!

10/10 – Excellent

Lance

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
MP a répondu le 18 janv. 2024
Hi Lance,Thanks for leaving our Lodge a 10 out of 10-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Looking forward to seeing you guys again.

10/10 – Excellent

Tisha

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 3 nuits en janvier 2024
MP a répondu le 16 janv. 2024
Hi Tisha,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated. Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 – Excellent

Kara

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The mountain is awesome and the staff was very friendly. I would stay there again for sure.
Séjour de 3 nuits en janvier 2024
MP a répondu le 16 janv. 2024
Hi Kara,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

6/10 – Acceptable

Clemens

Voyage de couple
Points forts : Propreté
Points faibles : Commodités
note that the bar they advertise was closed every single day I was there (4 nights over new years). very disappointing as that was part of the appeal to relax and play some board games after skiing. they suggested I could grab a beer from their fridge or they could make a drink. not sure thats as advertised.
Séjour de 5 nuits en décembre 2023
MP a répondu le 10 janv. 2024
Dear Clemens,Thank you for sharing a review of your recent experience.

10/10 – Excellent

Rick

Séjour de 3 nuits en janvier 2024
MP a répondu le 25 janv. 2024
Hi Rick,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

10/10 – Excellent

Diane

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Continent
Séjour de 1 nuit en décembre 2023
MP a répondu le 29 déc. 2023
Dear Diana,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciatedThank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 – Excellent

Gregory, Montecito

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good value for the $. Close to skiing and restaurants
Séjour de 5 nuits en décembre 2023
MP a répondu le 23 déc. 2023
Hi Gregory,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

10/10 – Excellent

Milt

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
MP a répondu le 21 déc. 2023
Hi Milt,Thanks for leaving our Lodge a 10 out of 10-star rating, it's truly appreciated. Looking forward to seeing you guys again at The lodge at big sky.

2/10 – Terrible

Gregory

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Avoid! Horrible experience, the managers treat their staff like junk in front of their patrons, the heater doesn’t work in their bus and the paint was peeling on the walls in our room. Due to the location they should get 125 a night during ski season and half that in the off season. This is a low grade operation.
MP General Manager a répondu le 31 oct. 2023
Mr. Tschetter, thank you for taking the time to review your stay. Please call the hotel ASAP as we would like to know which manager was improperly treating an employee. We are a small team that we like to treat as family. I see that you stayed back in 2022, so the issue with your room may have already been fixed. As for your concern with the shuttle's heat. We intentionally leave the heat off as all the passengers that ride the shuttle are in full ski gear on their way to and from the slopes. I'm sorry to hear your stay wasn't up to standard. Rest assured your experience will not be repeated. -- MP General Manager

8/10 – Bien

Melissa

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Staff were very friendly and accommodating.
Séjour de 1 nuit en octobre 2023
MP a répondu le 12 oct. 2023
Hi Melissa,Thank you for rating and reviewing The Lodge at Big Sky! We are so grateful for your kind words

8/10 – Bien

Randolph

Séjour de 2 nuits en octobre 2023
MP a répondu le 6 oct. 2023
Hi Randolph,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

8/10 – Bien

Kenneth

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
MP a répondu le 23 sept. 2023
Hi KennethThank you for providing feedback on your recent experience at The Lodge at Big Sky. We take pride in providing a clean and comfortable space for all of our guests, our team appreciates that you noticed. We look forward to seeing you again soon

10/10 – Excellent

Micsunica

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely, comfortable and clean!
The Lodge at Big Sky was surprisingly beautiful and comfortable. It is a new construction with views overlooking the mountain. Front desk concierge person, Jacob was very nice and took care of our check in right away. We even extended our stay with another day. The Big Sky Resort is beautiful, new and resourceful.
Séjour de 1 nuit en août 2023
MP a répondu le 21 sept. 2023
Hi Micsunica,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again

10/10 – Excellent

CLIFFORD

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mountain High
Very friendly and attentive staff; handy morning breakfast fueled our active fall days of hiking biking and sightseeing. Room was spacious and well maintained
Séjour de 7 nuits en septembre 2023
MP a répondu le 20 sept. 2023
Dear CliffordThank you for taking the time to share your generous review and feedback. We are thrilled to learn you enjoyed your stay at The Lodge at Big Sky Big Sky. providing extraordinary service is our priority, your kind words regarding our team have been generously shared. We can't wait to welcome you back again for another mountain getaway

8/10 – Bien

Luis

Points forts : Propreté
Séjour de 3 nuits en septembre 2023
MP a répondu le 20 sept. 2023
Hi Luis,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service

10/10 – Excellent

Dianne

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything
Séjour de 1 nuit en septembre 2023
MP a répondu le 15 sept. 2023
Hi Dianne,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

8/10 – Bien

Amy

Points forts : Service et personnel, état et installations de l’hébergement
Great stay!! Great breakfast!
Séjour de 4 nuits en août 2023
MP a répondu le 13 sept. 2023
Hi Amy,Thank you so much for taking the time to leave us this amazing review, We are happy to hear you enjoyed our breakfast.

10/10 – Excellent

terri

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful setting
Séjour de 1 nuit en septembre 2023
MP a répondu le 11 sept. 2023
Hi Terri,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. Looking forward to seeing you again.

8/10 – Bien

Wanda

Voyage en famille
Points forts : État et installations de l’hébergement
Points faibles : Commodités
Clean and felt safe but beware you will pay an additional 12.00 per day for parking.
Séjour de 5 nuits en septembre 2023
MP a répondu le 8 sept. 2023
Hi Wanda,Thank you for rating and reviewing The Lodge at Big Sky! We are so grateful for your kind words

10/10 – Excellent

Gina

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
I had a very short stay at the hotel, but it appeared the hotel was very well maintained. It would have been nice to have had an iron and ironing board.
Séjour de 1 nuit en septembre 2023
MP a répondu le 8 sept. 2023
Hi Gina,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We have Iron and Ironing board available on request. We hope you’ll visit us again soon.

10/10 – Excellent

Zaven

Séjour de 1 nuit en septembre 2023
MP a répondu le 4 sept. 2023
Hi Zaven,Thank you for providing feedback on your recent experience at The Lodge at Big Sky. We take pride in providing a clean and comfortable space for all of our guests, our team appreciates that you noticed. We look forward to seeing you again soon.