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Embassy Suites by Hilton Baltimore Hunt Valley – Avis

3.5 out of 5
Embassy Suites by Hilton Baltimore Hunt Valley
213 International Cir, Cockeysville, MD

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 496 avis sur 1002." "
Note de 8 – Bien, d’après 240 avis sur 1002." "
Note de 6 – Acceptable, d’après 130 avis sur 1002." "
Note de 4 – Médiocre, d’après 72 avis sur 1002." "
Note de 2 – Terrible, d’après 64 avis sur 1002." "

8,6/10

Propreté

8,8/10

Service et personnel

7,8/10

Commodités

7,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Vincent

Points forts : Propreté
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The free breakfast was very good and building well maintained.
Séjour de 3 nuits en mai 2024
Sales and Event Coordinator a répondu le 20 mai 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Taylor

Points forts : Propreté, commodités et état et installations de l’hébergement.
Kind and courteous staff, along with well kept rooms. Excellent experience, would highly recommend.
Séjour de 1 nuit en mai 2024
Catering Sales Manager a répondu le 6 mai 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

8/10 – Bien

Lance, Nashua

Séjour de 2 nuits en mai 2024

10/10 – Excellent

Daphne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Catering Sales Manager a répondu le 1 mai 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Toba

Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en avril 2024
Catering Sales Manager a répondu le 29 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

lynn

Points forts : État et installations de l’hébergement
Séjour de 3 nuits en avril 2024
Catering Sales Manager a répondu le 12 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

8/10 – Bien

Samuel

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel as really clean and nice. The staff was great! The rooms were clean and very nice! The only issue I have was that the pool and hot tub only open from 5-10 on the weekdays and weird hours on the weekend with it being closed for many hours for no reason! I was very disappointed that we couldn’t use the hot tub or the pool most of the day!
Séjour de 1 nuit en avril 2024
Catering Sales Manager a répondu le 9 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Jason

Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 5 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Victoria

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The elevators need some maintenance.
Séjour de 2 nuits en mars 2024
Catering Sales Manager a répondu le 2 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Jennifer

Séjour de 1 nuit en mars 2024
Catering Sales Manager a répondu le 16 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

8/10 – Bien

Eileen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent breakfast options! Enjoyed evening reception. Elevators slow; stairways not apparent.
Séjour de 2 nuits en mars 2024
Catering Sales Manager a répondu le 18 mars 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Gina, Richmond

Séjour de 1 nuit en mars 2024
Catering Sales Manager a répondu le 5 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

8/10 – Bien

Michelle E, Clemmons

Points forts : Propreté, état et installations de l’hébergement
The staff did not clean my room on one day and we're not able to explain why. I was a bit disappointed.
Séjour de 5 nuits en mars 2024
Catering Sales Manager a répondu le 18 mars 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

8/10 – Bien

Mussie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Catering Sales Manager a répondu le 18 mars 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

8/10 – Bien

Winter

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Elevators didn't work
Séjour de 2 nuits en février 2024
Catering Sales Manager a répondu le 7 mars 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

2/10 – Terrible

Tiffany

Séjour de 1 nuit en mars 2024
Catering Sales Manager a répondu le 24 mars 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

10/10 – Excellent

Rebecca

Séjour de 1 nuit en mars 2024
Catering Sales Manager a répondu le 5 mars 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

2/10 – Terrible

Lakyia

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, état et installations de l’hébergement
All elevators were down except one. It was ghetto noisy people in the pool. No supervision. Worse experience ever.
Séjour de 1 nuit en mars 2024
Catering Sales Manager a répondu le 4 mars 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

4/10 – Médiocre

Linda, Murrieta

Séjour de 1 nuit en mars 2024
Catering Sales Manager a répondu le 24 mars 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

8/10 – Bien

Shawn

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is great one of my local favorites, one set of their elevators are down so it made getting up and down a long crowded process.
Séjour de 1 nuit en février 2024
Catering Sales Manager a répondu le 29 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

4/10 – Médiocre

Catherine

Voyage d’affaires
Declining in many ways
Honestly, I come to the same place just about every month for business and it has been getting worse with every visit. There's always a problem with the elevators which usually is just annoying but this time was troublesome for me. I recently had surgery and had to push the luggage cart up the handicap ramp which has tight turns and then when I finally got upstairs I was given a handicap accessible room. Since I didn't need that accommodation and I didn't want to take it from someone else I called down and the lady told me to come down and get a new key. Well, I wasn't going to leave all my stuff in the hallway upstairs and I couldn't really bring it all the way back down again because of doctor's orders. So a sweet lady brought me a key to a new room. When I got there the key didn't work. So she went down to get another key. This time the key worked but the room was already occupied. Awkward! Finally she got a key to a third room which finally worked. By then, it had been over 45 minutes of standing in the hallway waiting and not feeling great. I don't think I'll be back. Oh and the bonus was that I got charged for parking as well, which is something relatively new but still not the type of great customer service I had grown to expect from embassy suites.
Séjour de 2 nuits en février 2024
Catering Sales Manager a répondu le 22 févr. 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
We switched rooms because the heat in our original room wasn't working. They accommodated us immediately.
Séjour de 1 nuit en février 2024
Catering Sales Manager a répondu le 19 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

2/10 – Terrible

JERMAINE, PHILADELPHIA

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Paid for a double bed and was told expedia sent infj for King. I showed my confirmation for double beds, receptionist said it was on expedia. Also this room was on the website for$20 cheaper. I want my $20 back.......
Séjour de 1 nuit en février 2024
Catering Sales Manager a répondu le 19 févr. 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel
Séjour de 3 nuits en février 2024
Catering Sales Manager a répondu le 19 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Melissa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel!
The hotel is very big and bright. Everything was clean and the staff was very friendly. Breakfast was delicious and happy hour was amazingly fun. The only issue was our sink was backed up in the kitchenette but we didn’t notice until the day we left. Also our phone didn’t work so we couldn’t order room service.
Séjour de 2 nuits en février 2024
Catering Sales Manager a répondu le 16 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

6/10 – Acceptable

Charity

Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The elevators were not working well, some were out of order. The indoor pool was cold and dirty. Clumps of hair floating in it. The gym temperature was hot. The breakfast was wonderful! Staff was wonderful. Our room was clean.
Séjour de 1 nuit en février 2024
Catering Sales Manager a répondu le 12 févr. 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

10/10 – Excellent

Tishima

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 12 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Deborah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and updated. Staff is very friendly. Nice hotel for a short or long-term stay.
Séjour de 1 nuit en février 2024
Catering Sales Manager a répondu le 12 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Paying for parking with no security
Séjour de 3 nuits en décembre 2023
Catering Sales Manager a répondu le 5 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Dora

Séjour de 2 nuits en janvier 2024
Ca a répondu le 5 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

2/10 – Terrible

nahtisha

Voyage de couple
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
The hot tub for adults was overturned by little children and very unclean. The staff was not attentive to my complaints. I did not enjoy my night.
Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 29 janv. 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

10/10 – Excellent

Bruce

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Couldn’t adjust thermostat, it started at 69. Shower (handicapped room) put water all over the floor. Room clock not set back. I shouldn’t have relied on it.
Séjour de 2 nuits en janvier 2024
Catering Sales Manager a répondu le 26 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

4/10 – Médiocre

Scott

Séjour de 2 nuits en janvier 2024
Catering Sales Manager a répondu le 12 févr. 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

8/10 – Bien

Tiffany

Voyage en famille
Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 26 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Rhaiyana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 26 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Annie

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Catering Sales Manager a répondu le 16 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Catering Sales Manager a répondu le 16 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Wykee Zaheim

Points forts : Commodités
Séjour de 2 nuits en janvier 2024
Catering Sales Manager a répondu le 16 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

2/10 – Terrible

Leslie

Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 5 févr. 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

8/10 – Bien

Antoinette

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Everything was good the coach bed didn’t work so we had to be moved to another room other wise it was good
Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 15 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Points faibles : Confort de la chambre
Room was cold. The thermostat on the wall was misleading. It did not control the room temperature. Breakfast was very good, but again, the space was cold.
Séjour de 3 nuits en janvier 2024
Catering Sales Manager a répondu le 8 janv. 2024
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We hope you will give us a second chance to exceed your expectations in the future!

6/10 – Acceptable

Lynette

Points forts : Propreté, service et personnel
Séjour de 3 nuits en décembre 2023
Catering Sales Manager a répondu le 8 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

8/10 – Bien

john w, Doral

Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Overall, everything was great! Rooms were spacious, great location near restaurants, and good breakfast
Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 8 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

8/10 – Bien

Robert

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Convenient location. Plenty of eateries nearby You pay&12/ night for parking outrageous
Séjour de 1 nuit en janvier 2024
Catering Sales Manager a répondu le 4 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Annie

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
excellent happy hour and breakfast good service perfect and clean
Séjour de 1 nuit en décembre 2023
Catering Sales Manager a répondu le 4 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

JAVIER

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me gusta la recepción ilimitada...
Séjour de 1 nuit en décembre 2023
Catering Sales Manager a répondu le 4 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Devon

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
Catering Sales Manager a répondu le 2 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Edward, Overland Park

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en décembre 2023
Catering Sales Manager a répondu le 2 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!

10/10 – Excellent

Aarika

Séjour de 2 nuits en décembre 2023
Catering Sales Manager a répondu le 2 janv. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us at the Embassy Suites and appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the future!