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Sudima Auckland Airport – Avis

4.5 out of 5
Sudima Auckland Airport
18 Airpark Drive, Auckland

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 554 avis sur 1002." "
Note de 8 – Bien, d’après 329 avis sur 1002." "
Note de 6 – Acceptable, d’après 68 avis sur 1002." "
Note de 4 – Médiocre, d’après 24 avis sur 1002." "
Note de 2 – Terrible, d’après 27 avis sur 1002." "

9,2/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Jacques

Voyage en famille
Tapis dans les corridors étaient tachés! Salle de bain tellement mai conçu que nous avions de la misère à aller à la toilette car la porte nous bloquait l’accès
Séjour de 1 nuit en mars 2024
Roma Patel a répondu le 20 mars 2024
Kia Ora JacquesThanks for taking the time to give your feedback. I am sorry to hear that your experience with us fell short of your expectations. We put customer experience and satisfaction as our priority. Regarding the stained hallway carpets and bathroom design, we're taking immediate action. Our housekeeping team is addressing the carpet stains, and we will also review the layout of the bathrooms in question to identify any necessary adjustments that can be made to enhance accessibility and usability. Once again, I apologize for the inconvenience, and I hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm RegardsRoma PatelHotel Manager

8/10 – Bien

Kikine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean
Séjour de 1 nuit en décembre 2023
Roma Patel a répondu le 20 mars 2024
Kia Ora KikineThank you for the amazing rating. We look forward to welcoming you again in the future.Warm Regards,Roma PatelHotel Manager

8/10 – Bien

Victorien

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Dharam Shah a répondu le 31 janv. 2024
Kia Ora Victorien, Thank you for providing us with a fantastic rating, see you soon on your next visit.Warm RegardsDharam ShahHotel Operations Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Personnel agréable et sympathique Chambre propre et lit confortable
Séjour de 1 nuit en janvier 2024
Dharam Shah a répondu le 26 janv. 2024
Kia Ora, Thank you for taking the time to offer your feedback on your recent stay with us at Sudima Auckland Airport Hotel. It is wonderful to hear that you enjoyed your stay with us and staff was able to provide you with the required assistance. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us. We look forward to welcoming you back to the hotel soon.Warm RegardsDharam ShahHotel Operations Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hôtel pas mal pour le prix Par contre, il faisait chaud. Impossible de régler la climatisation.
Séjour de 2 nuits en janvier 2024
Dharam Shah a répondu le 22 janv. 2024
Kia Ora, Thank you for sharing your valuable feedback and providing us with a wonderful rating. See you soon on your next visit. Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Alexis

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice, clean and comfortable hotel next to the airport. Staff was efficient and friendly. Pool was a hit with the kids after a long transpacific flight into AKL.
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Ariane

Séjour de 2 nuits en janvier 2023
Roma Patel a répondu le 19 déc. 2023
Kia OraThank you for the amazing rating. We look forward to welcoming you again in the future.Warm Regards,Roma PatelHotel Manager

10/10 – Excellent

Patricia

Séjour de 1 nuit en juillet 2022
PAULO C a répondu le 4 août 2022
Dear Patricia, Thanks for choosing the Sudima Auckland Airport hotel! We are happy to know you have enjoyed your stay with us. We hope to welcome you again in a near future! Sincerely, Paulo C. Front Office Manager

10/10 – Excellent

Luisa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2020
Kevin Dias a répondu le 2 mars 2020
Kia Ora Luisa, Thank you for your delightful rating, see you on your next visit. Kevin Dias Executive Assistant Manager

10/10 – Excellent

philippe

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2020
Kevin Dias a répondu le 15 janv. 2020
Kia Ora Phillippe, Thank you for your wonderful rating, see you on your next visit. Kevin Dias Executive Assistant Manager

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good stay, clean, handy for stopover, transport from airport 24h/7
Séjour de 1 nuit en janvier 2020
Kevin Dias a répondu le 13 janv. 2020
Kia Ora, Thank you for your review. We look forward to welcome you back soon. Kevin Dias Executive Assistant Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2019
Kevin Dias a répondu le 5 janv. 2020
Kia Ora, Thank you for your wonderful rating, see you on your next visit. Kevin Dias Executive Assistant Manager

8/10 – Bien

philippe

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Agreable, propre et sympa
Pratique et acessible de l'aeroport par hello bus pour 6 dollars par personne. Toutes commodités a l'hotel.
Séjour de 1 nuit en décembre 2019
Kevin Dias a répondu le 15 janv. 2020
Kia Ora Phillippe, Thank you for your rating and great that you found our location convenient, see you on your next stay with us. Kevin Dias Executive Assistant Manager

6/10 – Acceptable

Arnaud

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2019
Kevin Dias a répondu le 6 sept. 2019
Kia Ora Arnaud, Thank you for your rating. Kevin Dias Front Office Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2019
Rajas Patil a répondu le 27 mai 2019
Kia Ora, Thank you for your rating, see you next time. Rajas Patil Executive Assistant Manager

10/10 – Excellent

Dominique

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2019
Rajas Patil a répondu le 15 avr. 2019
Kia Ora Domonique, Thank you for rating us so high. See you next time. Rajas Patil Executive Assistant Manager

8/10 – Bien

Loic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Satisfaisant
Hôtel confortable et satisfaisant car proche de l’aeroport reste un peu cher pour le cadre!
Séjour de 1 nuit en mars 2019
Rajas Patil a répondu le 27 mars 2019
Kia Ora Loic, Thank you for sharing your experience and we hope to see you again in the near future. Rajas Patil Executive Assistant Manager

8/10 – Bien

RAFAEL

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2019

10/10 – Excellent

Keith

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Barman needs some skill in making a cocktail with a shaker and not just open a can. I ordered my wife a grapefruit cocktail,it cost $15.00 and barman opened a can and poured it into a glass.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were very friendly and the accommodations were spotless.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Hedy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Dharam Shah a répondu le 7 mai 2024
Kia Ora Hedy, Thank you for your wonderful rating, see you soon on your next visit. Warm RegardsDharam ShahHotel Operations Manager

8/10 – Bien

Sophia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We have always stayed at Sudima for qhen flying out internationally or when seeing friends or family on their travels. The hotel is always clean and tidy, and having an indoor heated pool is always a bonus. However, we were slightly disappointed with the evening dining this time around, it was always previously always on point with an excellent choice, however we found that the quality wasnt as good this time around and that the menu had changed. The buffet breakfast the next day was okay, good selection, but again quality did leave a little disappointment between our family. Otherwise, staff were friendly, and our stay was comfortable; and we used the yellow bus this time to get to / from the airport whuch was exceptional value. Overall, Sudima will still be our choice of palce to stay when needing good access to either domestic or international Auckland airport .
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Sarote

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cleanliness staff member that signed us in was very friendly
Séjour de 4 nuits en avril 2024
Keiko a répondu le 29 avr. 2024
Kia Ora Sarote, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards, Keiko KanekoDuty Manager

10/10 – Excellent

Yasser

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 2 nuits en avril 2024
Keiko a répondu le 28 avr. 2024
Kia Ora Yasser, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Reagards, Keiko KanekoDuty Manager

10/10 – Excellent

Paula

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to the airport.
Séjour de 2 nuits en avril 2024
Keiko a répondu le 28 avr. 2024
Kia Ora Paula, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards, Keiko KanekoDuty Manager

10/10 – Excellent

Lesley

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very polite and helpful staff and beautiful clean hotel.
Séjour de 1 nuit en avril 2024
Keiko a répondu le 28 avr. 2024
Kia Ora Lesley, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Ngā mihi nuiKeiko KanekoDuty Manager

8/10 – Bien

Melanie-Jayne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel very convenient for the airport. We also had a room service video from a robot that the kids enjoyed!
Séjour de 1 nuit en avril 2024
Keiko Kaneko a répondu le 28 avr. 2024
Kia Ora Melanie-Jayne, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards, Keiko KanekoDuty Manager

10/10 – Excellent

Jason

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Commodités
Awesome experience thank you.
Séjour de 5 nuits en avril 2024
Keiko Kaneko a répondu le 28 avr. 2024
Kia Ora Jason, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards, Keiko KanekoDuty Manager

10/10 – Excellent

Aaron

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to airport. Reasonable price. Breakfast available so we didn’t have to buy breakfast foods while travelling - very convenient. Blackout curtains in room so we slept well. Comfortable beds - impressive pillow menu. Best hot chocolate from the barista. Great breakfast options. Easy and lots of car parking available. Bus transfers to Airport available. Staff were so helpful and friendly. Amazing cocktails. But what I loved the most was they have a little sanitary kit for women (pad, liner, 2 tampons) in the room including a little bag which I thought was perfectly considerate. Thank you Sudima, we’d stay again for sure.
Séjour de 1 nuit en avril 2024
Dharam Shah a répondu le 29 avr. 2024
Kia Ora Aaron, Thank you for your wonderful review & sharing your positive experience! We're delighted to hear that you had a perfect stay at our hotel. It's great to know that you found beds comfortable, enjoyed food and beverage offerings and staff was able to provide you with required assistance. Our staff takes pride in providing friendly and helpful service, so we're glad to hear that they contributed to your positive experience. We appreciate your kind words and look forward to welcoming you back on your next visit. Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Wee Ping, Jimmy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Only setback is far from airport or shopping malls.
Séjour de 1 nuit en avril 2024
Keiko a répondu le 25 avr. 2024
Kia Ora Jimmy, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards,Keiko KanekoDuty Manager

10/10 – Excellent

Guillermo

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love this hotel .
Séjour de 1 nuit en février 2024
Dharam Shah a répondu le 29 avr. 2024
Kia Ora Guillermo, Thank you for taking the time to share your experience and providing us with a fantastic rating. It is always satisfying to read such positive comments.We look forward to welcoming you back shall you return to our beautiful city. Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Guillermo

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love this hotel. Close to the airport and shopping and very clean. I’ll be back again
Séjour de 1 nuit en avril 2024
Dharam Shah a répondu le 29 avr. 2024
Kia Ora Guillermo, Thank you for your wonderful review & sharing your positive experience! We're delighted to hear that you had a perfect stay at our hotel.We appreciate your kind words and look forward to welcoming you back on your next visit. Warm RegardsDharam ShahHotel Operations Manager

6/10 – Acceptable

Joelyne

Property was acceptable but location for services very poor ( although convenient to airport vis yellow bus) No ability or options for lighter snacks in afternoon - room service limited and very pricey) Breakfast buffet quite ordinary and no replenishment of items even though I came down well within time.
Séjour de 1 nuit en avril 2024
Dharam Shah a répondu le 21 avr. 2024
Kia Ora Joelyne, Thank you for sharing your experience in regard to your recent stay at Sudima Auckland Airport Hotel. We look forward to welcoming you back to the hotel. Warm Regards Dharam ShahHotel Operations Manager

10/10 – Excellent

Melinda

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was great for a quick overnight between transiting flights
Séjour de 1 nuit en avril 2024
Keiko Kaneko a répondu le 14 avr. 2024
Kia Ora Melinda, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Ngā mihi nuiKeiko KanekoDuty Manager

10/10 – Excellent

Farida

Séjour de 1 nuit en avril 2024
Dharam Shah a répondu le 14 avr. 2024
Kia Ora Farida, Thank you for your awesome review. We look forward to welcoming you back soon. Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Dean

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to airport if staying before or after travel. Good parking and has onsite dining.
Séjour de 1 nuit en avril 2024
Dharam Shah a répondu le 9 avr. 2024
Kia Ora Dean, Thank you for taking the time to leave your feedback following your recent stay with us at Sudima Auckland Airport Hotel. It's great that you found our location convenient. We look forward to welcoming you back to the hotel soon. Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Roberto Ulises

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente hotel y excelente trato
Séjour de 1 nuit en avril 2024
Dharam Shah a répondu le 7 avr. 2024
Kia Ora Roberto, Thank you for your wonderful rating, see you soon on your next visit. Warm RegardsDharam ShahHotel Operations Manager

4/10 – Médiocre

Richard

Séjour de 1 nuit en avril 2024
Dharam Shah a répondu le 29 avr. 2024
Kia Ora Richard, Thank you for your rating. Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

direccioncomercial

Séjour de 1 nuit en avril 2024
Dharam Shah a répondu le 29 avr. 2024
Kia Ora Direccioncomercial, Thank you for your wonderful rating, see you on your next visit. Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Fatu

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cleanliness
Séjour de 1 nuit en mars 2024
Dharam Shah a répondu le 1 avr. 2024
Kia Ora Fatu, Thank you for taking the time to share your experience and providing us with a fantastic rating. We look forward to welcoming you back shall you return to our beautiful city. Warm RegardsHotel Operations Manager

10/10 – Excellent

Madhuri

Séjour de 1 nuit en mars 2024
Dharam Shah a répondu le 21 avr. 2024
Kia Ora Madhuri, Thank you for your wonderful rating, see you soon on your next visit. Warm Regards,Dharam ShahHotel Operations Manager

8/10 – Bien

Tania

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to airport but nothing else in vicinity without transport.
Séjour de 1 nuit en mars 2024
Dharam Shah a répondu le 1 avr. 2024
Kia Ora Tania, Thank you for your rating and great that you found our location convenient, see you on your next visit. Warm RegardsHotel Operations ManagerDharam Shah

10/10 – Excellent

Maria

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The heated pool was a highlight for our boys.
Séjour de 2 nuits en mars 2024
Dharam Shah a répondu le 1 avr. 2024
Kia Ora Maria, Thank you for your review! I am glad to see that you enjoyed our indoor heated pool. I hope to see you again in near future. Warm RegardsHotel Operations ManagerDharam Shah

10/10 – Excellent

Magnifique

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic place staff are so Amazing
Séjour de 2 nuits en mars 2024
Dharam Shah a répondu le 1 avr. 2024
Kia Ora Magnifique, Thank you for taking the time to share your experience and providing us with a fantastic rating. It is always satisfying to read such positive comments about our hotel and the team. We look forward to welcoming you back to hotel soon. Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Theresa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Robot service is adorable. Love the technology. Love the indoor pool. Love the bathroom.
Séjour de 2 nuits en mars 2024
Dharam Shah a répondu le 1 avr. 2024
Kia Ora Theresa, We love receiving positive feedback as we all take great pride in the exceptional service we deliver. I am delighted to hear that you enjoyed our hotel, especially our adorable Bella Bots (Robot) and friendly staff. We look forward to welcoming you back to the hotel soon. Warm RegardsHotel Operations ManagerDharam Shah

10/10 – Excellent

Minal

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful place to stay. Industrial area is not fun to walk around.
Séjour de 1 nuit en mars 2024
Dharam Shah a répondu le 1 avr. 2024
Kia Ora Minal, Thank you for your wonderful rating. We look forward to welcoming you back on your next visit. Warm RegardsDharam ShahHotel Operations Manager

8/10 – Bien

GORDON

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Hotel was comfortable and met my standards for a enjoyable stay'
Séjour de 1 nuit en mars 2024
Dharam Shah a répondu le 1 avr. 2024
Kia Ora Gordon, Thank you for your fantastic rating, see you soon on your next visit.Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Karen

Séjour de 1 nuit en mars 2024
Dharam Shah a répondu le 14 avr. 2024
Kia Ora Karen, Thank you for your fantastic rating, we look forward to welcoming you again.Warm RegardsDharam ShahHotel Operations Manager

10/10 – Excellent

Henry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely dining. Comfortable room. Fresh milk on offer for tea made in hotel room
Séjour de 1 nuit en mars 2024
Dharam Shah a répondu le 19 mars 2024
Kia Ora Henry, Thank you for taking the time to share your experience and providing us with a fantastic rating. It is always satisfying to read such positive comments about our hotel and the team. We look forward to welcoming you back in future. Warm RegardsHotel Operations ManagerDharam Shah

8/10 – Bien

Marie-France

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Dharam Shah a répondu le 19 mars 2024
Kia Ora Marie- France, Thank you for your wonderful rating, see you on your next visit. Warm RegardsDharam ShahHotel Operations Manager