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Hotel Indigo Atlanta Downtown, an IHG Hotel – Avis

4 out of 5
Hotel Indigo Atlanta Downtown, an IHG Hotel
230 Peachtree Street NW, Atlanta, GA

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 1030 avis sur 1511." "
Note de 8 – Bien, d’après 292 avis sur 1511." "
Note de 6 – Acceptable, d’après 105 avis sur 1511." "
Note de 4 – Médiocre, d’après 43 avis sur 1511." "
Note de 2 – Terrible, d’après 41 avis sur 1511." "

9,4/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

9,4/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

frederic

Points forts : Propreté, confort de la chambre
Viva Indigo downtown
Hôtel très bien situé au centre-ville,propre et confortable.
Séjour de 3 nuits en septembre 2023
Vincent H - Assistant General Manager a répondu le 26 sept. 2023
Thank you for staying with us!

8/10 – Bien

Lionel

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en août 2023
Vincent H - Assistant General Manager a répondu le 10 août 2023
Thank you for staying with us!

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en octobre 2018
Hotel Indigo Atlanta Downtown a répondu le 30 oct. 2018
Thank you for your review! We look forward to your next visit.

8/10 – Bien

Dionne

Points forts : Propreté, état et installations de l’hébergement
Tempest at the front desk was absolutely Amazing!!!!
Séjour de 1 nuit en mai 2024
Vincent H - Assistant GM a répondu le 19 mai 2024
Thank you for visiting us. We agree, Tempest is pretty amazing! We hope you had an opportunity to explore the fun things to do in our neighborhood during your visit. We invite you to visit us anytime youre in downtown Atlanta. Take care!

8/10 – Bien

Benjamin

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Conveniently located. Clean. Comfortable room.
Séjour de 4 nuits en mai 2024
Stephen H a répondu le 17 mai 2024
Thank you so much for sharing your experience with us!

10/10 – Excellent

James, PALM CITY

Points forts : Propreté, commodités et état et installations de l’hébergement.
One of the best hotel experiences I’ve had. Amazing Staff
Séjour de 1 nuit en mai 2024
Vincent H - Assistant General Manager a répondu le 16 mai 2024
Thank you, James! We appreciate your kind words and are pleased to see that you enjoyed your experience in the hotel. We hope to see you again soon!

10/10 – Excellent

Angie

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The room was spacious,clean,and the bed was very comfortable.
Séjour de 1 nuit en mai 2024
Vincent H - Assistant General Manager a répondu le 16 mai 2024
Thank you for taking to review your stay in our hotel, Angie. We appreciate your business and hope that you join us again anytime you're in our neighborhood. Take care!

10/10 – Excellent

Sakinah

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Everything was awesome and Thomas was impeccable!
Séjour de 2 nuits en avril 2024
Vincent H - Assistant General Manager a répondu le 4 mai 2024
Thank you for taking time to review your stay! Thank you for your kind words about Thomas. We will be sure to share this with him. We invite you back to visit us again soon.

10/10 – Excellent

Letwyla

Séjour de 2 nuits en avril 2024
Vincent H - Assistant GM a répondu le 19 mai 2024
Thank you for the 5 out of 5 review, Letwyla! We welcome to visit us anytime.

10/10 – Excellent

stewart, Wildwood

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Very good service by all staff, very quiet, very good food at breakfast. Not crowded at all on our visit.
Séjour de 3 nuits en avril 2024
Stephen H a répondu le 30 avr. 2024
Thank you so much for sharing your experience with us! We hope you will think of us first the next time you visit Downtown Atlanta!

10/10 – Excellent

victor

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Excellent
Séjour de 2 nuits en avril 2024
Vincent H - Assistant General Manager a répondu le 27 avr. 2024
Thank you you for your review of your stay, Victor. We hope that you enjoyed our hotel and our neighborhood. We invite you to come back and visit us again soon.

10/10 – Excellent

Liliana, RIVERBANK

Points forts : Propreté, état et installations de l’hébergement
Nice hotel
Séjour de 2 nuits en avril 2024
Stephen H a répondu le 23 avr. 2024
Thank you sharing your thoughts, Liliana!

10/10 – Excellent

Bernard

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Paper on the ground in front of the property. And the morning clerk judging me because I was with a young woman which was my daughter which is none of her business
Séjour de 3 nuits en avril 2024
Stephen H a répondu le 23 avr. 2024
We appreciate your staying with us, Bernard!

10/10 – Excellent

Victoria

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en avril 2024
Stephen H a répondu le 17 avr. 2024
Thank you for the review, Victoria!

10/10 – Excellent

Anuoluwapo

Séjour de 1 nuit en avril 2024
Stephen H a répondu le 1 mai 2024
Thank you for sharing your experience with us! We hope we will be your first choice the next time your travels lead you to Downtown Atlanta!

8/10 – Bien

Ferris

Very clean hotel
Séjour de 1 nuit en avril 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
Ferris,Thank you for your review of your stay at hotel. We appreciate you recognizing the cleanliness of the hotel. We have the best Housekeeping staff in the industry. We hope you visit us again soon.

4/10 – Médiocre

Monica Aime

Voyage en famille
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Servicio malo está lleno de indigentes mala ubicación de la habitación, te cobran de más por el depósito y no hacen ningún esfuerzo por apoyarte
Séjour de 4 nuits en mars 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
Monica Aime,We apologize that things didnt go well during your stay. We hope to turn this around on a future stay.

10/10 – Excellent

David, Mint Hill

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
David, thank you for taking time to review your stay with us. We appreciate the 5 out of 5!

10/10 – Excellent

Devin

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very nice property. Conveniently located to restaurants, stores, etc. Staff was friendly and dining options/bar was a plus!!!
Séjour de 1 nuit en février 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
Thanks for the 5 out of 5 review, Devin!

8/10 – Bien

Shanae

Séjour de 3 nuits en mars 2024
Stephen H a répondu le 23 avr. 2024
Thank you for completing a review, Shanae!

8/10 – Bien

Brandy Michelle

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
It was a great stay! The staff was amazing!
Séjour de 2 nuits en mars 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
Brandy Michelle,Thank you for stayiing with us! We appreciate the positive words about our staff. Come back and visit soon.

10/10 – Excellent

Sury

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Close to everything and a 10 min walk from the aquarium. The only thing is it looks like they allow dogs and there was one next to our room that would not stop barking. Not a service dog because we know how behaved service dogs can be.
Séjour de 2 nuits en mars 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
Sury, thank you for staying with us. It appears that you had a nice time exploring our neighborhood. We are sorry about the dog barking nearby. Always let us know and we will reach out the dogs owners. Thank you for staying with us!

10/10 – Excellent

Kathryn

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
From the moment we entered the Hotel Indigo, we were warmly welcomed by the staff. The front desk staff, the restaurant staff, the valet guys and everyone we met in the hotel were all so friendly and really seemed to enjoy working at Hotel Indigo. The hotel is conveniently located within walking distance to Centennial Park, many great restaurants and local transportation. Rooms were spacious with comfortable beds. We truly enjoyed our visit to Atlanta and our stay at the Hotel Indigo.
Séjour de 6 nuits en mars 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
Kathryn,Thank you for taking time to complete such an awesome review of your stay. We appreciate your business. We hope that you visit us here at Hotel Indigo Atlanta Downtown again soon.

8/10 – Bien

Matthew

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Hotel was nice. Area around wasn’t great but it’s normal downtown issues.
Séjour de 1 nuit en mars 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
Thank you for staying with us Matthew. We appreciate your business. As we get closer to the 2026 World Cup, we are excited about all of the beautification projects planned for our neighborhood. We hope to see you again soon!

8/10 – Bien

Laurilee

Voyage en famille, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Lovely hotel. Fantastic location downtown close to restaurants and shops and most importantly right next door to the train station. Only let down is the loud banging of the bedroom doors, getting to sleep and staying asleep is hard if it’s a busy time around.
Séjour de 2 nuits en mars 2024
Vincent H - Assistant General Manager a répondu le 30 mars 2024
Thank you for reviewing your stay with us, Laurilee. We appreciate your business. We apologize for the noise associated with our guestroom doors closing. It is critical that guestroom doors close completely for the safety of our guests. We apologize for the inconvenience.

10/10 – Excellent

Constantine

Séjour de 1 nuit en mars 2024
Stephen H a répondu le 17 avr. 2024
We appreciate you sharing your experience with us, Constantine!

10/10 – Excellent

Sylvia

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Our trip to Atlanta was for Passport Services. The Indigo was so conveniently located to the passport office. The staff was friendly. Location was perfect.
Séjour de 1 nuit en mars 2024
Stephen H a répondu le 25 mars 2024
Sylvia, we are so happy to have been able to provide you with comfortable accommodations while you worked with the Passport Office. We understand that this can be a challenging undertaking as the Office is extremely busy. Glad we could contribute to a positive experience!

10/10 – Excellent

shlondya

Voyage en famille
Points forts : Propreté
Great property, just wish the rooms had a fridge if anything...
Séjour de 2 nuits en mars 2024
Stephen H a répondu le 25 mars 2024
Hi there, Shylondya!Thank you for the positive comments and review!While the hotel was not designed with minifridges originally, we do have a small number of them available upon request. Additionally, we are working on a property refresh toward the end of the year which will include minifridges in each room. We hear you!

8/10 – Bien

Nina

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
The room was very nice! For some reason, we had to be evacuated at 8pm on Saturday for a false alarm. But they didn't tell us it was a false alarm until we noticed no one else was being evacuated and had to go to the front desk to be notified. Luckily, our toddler wasn't asleep yet. You can hear people revving their engines all night and into the morning in front of the hotel, so if you are looking for quiet - this isn't the place. It was nice that they provided ear plugs. First thing in the morning, our room reeked of weed, so that kind of sucked. Otherwise, it was good and close to the aquarium and children's museum.
Séjour de 1 nuit en mars 2024
Stephen H a répondu le 25 mars 2024
Hi Nina!Thank you for taking the time to share your experience with us! We value the good and the not-so-good comments from our guests as we continuously seek improvement.We acknowledge that downtown Atlanta can be a lively spot. All of our guests have different tolerance levels for noise which is why we do provide complimentary earplugs. Ultimately, we want our guests to get the best sleep possible. The smell you experienced is quite rare at this hotel versus many others. We are sorry to hear you were inconvenienced by this occurrence as well as the false alarm. We believe they may have been tied together as some folks differentiate vaping and "smoking"; however, the results are the same for smell and fire safety systems. Our sincerest apologies for these inconveniences.

8/10 – Bien

Michael, McDonough

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Great customer service and super clean
Séjour de 1 nuit en mars 2024
Stephen H a répondu le 25 mars 2024
Thank you, Michael, for the kind comments in recognition of the efforts our team puts forth by our team. We hope you'll choose us again.

10/10 – Excellent

Shelly

Points forts : Propreté, état et installations de l’hébergement
This is my second time staying at this property. Love this place!
Séjour de 1 nuit en février 2024
Stephen H a répondu le 25 mars 2024
Hi, Shelly! We couldn't be prouder to receive such glowing remarks. Thank you for taking the time to share and trusting us with your hotel needs!

8/10 – Bien

Kasinda, Marina

Séjour de 2 nuits en mars 2024
Vincent H - Assistant General Manager a répondu le 9 avr. 2024
Kasinda, Thank you for taking the time to review your stay with us. We appreciate your business.

10/10 – Excellent

Ravenon

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en février 2024
Vincent H - Assistant GM a répondu le 13 mars 2024
Thank you.for the 5 out of 5 review, Ravenon!

10/10 – Excellent

Wendy

Séjour de 2 nuits en février 2024
Stephen H a répondu le 25 mars 2024
Thank you for the 5, Wendy! Glad we exceeded your expectations!

8/10 – Bien

Erin, Tallassee

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Vincent H - Assistant General Manager a répondu le 4 mars 2024
Thank you for the 4 out of 5 review, Erin!

10/10 – Excellent

Dacia

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
I absolutely loved this hotel! It was extremely clean, easy check in process. I was able to get an early check in. Staff was friendly. The room was amazing, beds, and pillows comfy. Downtown is filled with a lot of homeless people unfortunately. My only complaint is the cost for parking being $50 a night. That cost is extremely outrageous especially being valet is the only parking available if you don’t find any parking along the street. Other than that the hotel itself is great!
Séjour de 1 nuit en février 2024
Vincent H - Assistant General Manager a répondu le 2 mars 2024
We appreciate you taking time to review your stay at our hotel. We are pleased to see that you enjoyed it. We invite you to come back and visit us anytime. Take care!

10/10 – Excellent

Mary

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Vincent H - Assistant General Manager a répondu le 4 mars 2024
Thank you for the 5 out of 5 review, Mary!

10/10 – Excellent

Jimmy

Voyage en famille, Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
The female staffer that check my and wife in can’t find our reservations for some reason. It took about 15 or 20 minutes to get checked in.
Séjour de 1 nuit en février 2024
Vincent H - Assistant General Manager a répondu le 2 mars 2024
We apologize for the delay in finding your reservation. We are glad that we located it. Thank you for the 5 out of 5 review!

10/10 – Excellent

DeAnna

Points forts : Propreté
Séjour de 1 nuit en février 2024
Vincent H - Assistant General Manager a répondu le 2 mars 2024
Thank you for the 5 out of 5 review!

10/10 – Excellent

Kim-Keta

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en février 2024
Vincent- Assistant GM a répondu le 1 mars 2024
Thank you for staying with us, Kim-Keta!

10/10 – Excellent

Melisa

Séjour de 1 nuit en février 2024
Vincent- Assistant GM a répondu le 1 mars 2024
Thank you for staying with us, Melisa!

10/10 – Excellent

Jonathan

Voyage en famille, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location, very nice property. Staff are kind and helpful.
Séjour de 1 nuit en février 2024
Vincent H - Assistant GM a répondu le 29 févr. 2024
Thank you for your business, Jonathan! We are pleased that everything went well.

10/10 – Excellent

Steve

Points forts : Propreté, état et installations de l’hébergement
Spiral staircase is amazing
Séjour de 1 nuit en février 2024
Vincent H - Assistant GM a répondu le 29 févr. 2024
Thanks for staying with us, Steve! Yes, it is pretty amazing!

10/10 – Excellent

Nicole, Pearland

Voyage en famille, Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Thomas was amazing! Everyone we encountered at the front desk was friendly and helpful. The room was clean. The AC was cold. The shower was modern. The location was great - CVS across the street, several restaurants nearby, and walkable to a few fun spots. I would definitely stay at this hotel again.
Séjour de 2 nuits en février 2024
Vincent H - Assistant GM a répondu le 29 févr. 2024
Thanks for your kind words Nicole! We appreciate your business. We hope to see you again soon.

10/10 – Excellent

Abdul

Séjour de 1 nuit en février 2024
Stephen H a répondu le 25 mars 2024
We are humbled by your 5 out of 5 review, Abdul! Thank you for sharing your experience!

2/10 – Terrible

Lulu

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The breakfast service was beyond terrible. The key card stopped working. They changed our room to a double queen from a single king with no view at all… just the side of a building…terrible
Séjour de 3 nuits en février 2024
Vincent H - Assistant General Manager a répondu le 4 mars 2024
Thank you for taking time to review your stay. We apologize for the experience was not as good as expected. We will review details with our team and work to insure a better experience in the future.

10/10 – Excellent

Carolyn

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Checking in was easy and fast. Costumer service was excellent. The food was great. The hotel was clean, nice, and quiet. I will definitely stay here again.
Séjour de 1 nuit en février 2024
Stephen H a répondu le 26 févr. 2024
Thank you for sharing your experience and your kind words!

10/10 – Excellent

Michele

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The room was excellent, clean, comfortable, spacious, and updated. Definitely recommend.
Séjour de 1 nuit en février 2024
Stephen H a répondu le 26 févr. 2024
We are glad you enjoyed your stay with us!

10/10 – Excellent

Tiffany

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
This hotel was really nice .. I booked last minute and I was ver impressed!!
Séjour de 2 nuits en février 2024
Stephen H a répondu le 26 févr. 2024
Thanks, Tiffany, for your compliments! Our team loves to hear we exceeded expectations!

10/10 – Excellent

Susan

Voyage en famille, Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The Hotel Indigo is a fresh, modern hotel. The rooms are comfortable and spacious. The lobby and gathering areas are bright and lively. Staff are exceptional, accommodating, and helpful. This was all very needed after Expedia botched our initial reservation, which was already paid and I had electronically checked in. We had driven 6 hours and was checking in at 10pm for a 7am marathone only to be told that Expedia overbooked travelers at the original hotel. The representative even lied to me about those circumstances. Thank goodness for Hotel Indigo and the wonderful staff who took care of me and my family with kindness.
Séjour de 1 nuit en février 2024
Stephen H a répondu le 26 févr. 2024
Thrilled we could turn a challenging situation into a memorable experience!