The staff was amazing! Courteous, friendly, helpful and easily accessible. It is also located behind an amazing restaurant that has been in Atlanta for decades. Having said that, I chose this hotel for location as it is near the AUC center. Being a previous Atlanta resident, I was already familiar with the area and the neighborhood. It is not a luxurious hotel, by any means, and for some the area might be a tad rough. However, it is clean, the staff was great and it was in a perfect location for the college business I brought my daughter to take care of.