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Hyatt House at Anaheim Resort/Convention Center – Avis

3.5 out of 5

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 968 avis sur 1560." "
Note de 8 – Bien, d’après 336 avis sur 1560." "
Note de 6 – Acceptable, d’après 138 avis sur 1560." "
Note de 4 – Médiocre, d’après 63 avis sur 1560." "
Note de 2 – Terrible, d’après 55 avis sur 1560." "

8,8/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Guillaume, Saint-Eustache

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Proximité de Disneyland
Séjour de 4 nuits en juillet 2022
Oscar Pastrana / Supervisor de Reservas a répondu le 1 août 2022
Muchas gracias por tomarse el tiempo para completar nuestra encuesta de invitados. Aquí en Hyatt, tomamos en consideración cada respuesta, ya que nos permite crecer continuamente como equipo y como hotel. Me alegra que hayamos podido cumplir con sus expectativas y brindarle un excelente servicio. Hacemos todo lo posible para tratar de cuidar a todos nuestros huéspedes para que puedan ser lo mejor posible. Gracias por decidir quedarse con nosotros y esperamos verte en un futuro.

10/10 – Excellent

Shangri-la

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly Staff.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Victor

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Martha laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Carolyn

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was very professional and kind, rooms were clean and had plenty of space
Séjour de 1 nuit en mai 2024
Oscar Pastrana / Reservations Supervisor a répondu le 13 mai 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 – Excellent

Kaaren

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our trip was amazing! This hotel was great hotel I would recommend it to anyone.
Séjour de 6 nuits en mai 2024
Oscar Pastrana / Reservations Supervisor a répondu le 13 mai 2024
Thank you for always choosing Hyatt House! Your loyalty is so appreciated! We hope that you and your family enjoyed your entire stay with us and had lots of fun together!

4/10 – Médiocre

Manuel

Points forts : Service et personnel
Booked a family room with bunk beds and they gave me two queen beds. (No bunk beds)
Séjour de 1 nuit en mai 2024
Oscar Pastrana / Reservations Supervisor a répondu le 9 mai 2024
Your feedback matters! Thank you for sharing with us what you liked and disliked. Both play such important roles for us when looking at our reviews to make improvements. I will take your feedback back to the rest of my team for consideration. We hope that you enjoyed your time in our area!

6/10 – Acceptable

Kuljit

Séjour de 4 nuits en mai 2024
Oscar Pastrana / Reservations Supervisor a répondu le 9 mai 2024
Greetings and many thanks for choosing us for your hotel stay! We hope that whatever brought you to the area, you were able to fulfill your goals while staying with us! Have a wonderful Week!

6/10 – Acceptable

Ajay

Séjour de 4 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 9 mai 2024
Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

10/10 – Excellent

Valerie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed her for Disneyland on a weekend. Walk was doable about 15 minutes to/from Disneyland entrance. Some homeless around the area, stay alert. Overall it was a great stay. Clean, good service, safe parking and nice room compared to others in the area.
Séjour de 3 nuits en mai 2024
Oscar Pastrana / Reservations Supervisor a répondu le 9 mai 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

8/10 – Bien

Benjamin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient for Disneyland. 10 minute walk. Great breakfast in the morning. Only downside were the pillows. Never had worse pillows at a hotel. Other than that, it was great
Séjour de 4 nuits en mai 2024
Oscar Pastrana / Reservations Supervisor a répondu le 9 mai 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim!

10/10 – Excellent

Jamie

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Within walking distance of Disneyland. Great customer service.
Séjour de 2 nuits en mai 2024
Oscar Pastrana / Reservations Supervisor a répondu le 9 mai 2024
Thank you for always choosing Hyatt House! Your loyalty is so appreciated! We hope that you and your family enjoyed your entire stay with us and had lots of fun together!

6/10 – Acceptable

Karen

Points faibles : Service et personnel
They charge me twice for my staying horrible customer service I will never stay here again
Séjour de 3 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 3 mai 2024
Hi Karen, Thank you for staying with us and letting us know what you liked and disliked during your time with us. Your feedback helps us focus on specific things, so thank you for giving us the opportunity to improve. We hope you enjoyed your stay overall & hope to see you again!

8/10 – Bien

Shannon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great walking distance to Disneyland. Overall property met our needs.
Séjour de 5 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 3 mai 2024
Hi Shannon,We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you

8/10 – Bien

Lisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 3 mai 2024
Good Afternoon Lisa, Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 – Excellent

Beth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 3 mai 2024
Hi Beth, We appreciate your loyalty to Hyatt! Hearing back from our guests is one of the best tools we have to strengthen our team. We hope that everyone was able to enjoy the area and do everything you planned to do!

10/10 – Excellent

Rosio

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First time at this property and was very impressed by the front desk staff's assistance. Very informative of dinning locations around the area. Very clean environment and the breakfast was very good. Very impressed. The Walgreens was available 24 hours~ Great, especially if you have children and a Starbucks was right on the property. Along with a Pizza Joint. We will surely be staying here again.
Séjour de 3 nuits en avril 2024
Joey a répondu le 27 avr. 2024
Thank you for allowing us to support you during your visit to our area. We hope that you were able to complete all the vacation goals you had for this trip!

8/10 – Bien

Keri

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 3 mai 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 – Excellent

Tonya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay. Friendly staff. Great breakfast. Quick walk to the parks.
Séjour de 5 nuits en avril 2024
Joey a répondu le 27 avr. 2024
Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were all pleased with the cleanliness and convenience of the location. Staff were friendly and the room was spacious. Would stay again.
Séjour de 3 nuits en avril 2024
Joey a répondu le 27 avr. 2024
Thank you for you for coming in to Anaheim and spending your stay with us. It is great to hear you were able to enjoy the various amenities we have to offer our guests.

10/10 – Excellent

Sherry

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's so close to Disneyland and very convenient. We loved the breakfast, and the hotel rooms are clean and comfortable.
Séjour de 2 nuits en avril 2024
Joey a répondu le 27 avr. 2024
We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you.

10/10 – Excellent

Anna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect for our needs on a quick trip to Disneyland
Séjour de 2 nuits en avril 2024
Joey a répondu le 27 avr. 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 – Excellent

Carolina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy check in and check out process. Clean hotel. Nice happy hour.
Séjour de 2 nuits en avril 2024
Joey a répondu le 27 avr. 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

2/10 – Terrible

socorro

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Commodités
Points faibles : Service et personnel, état et installations de l’hébergement
The girl in the front was very rude and you can hear everything from the people on top of our room.
Séjour de 2 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 22 avr. 2024
Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

10/10 – Excellent

Roger, Kirkland

Séjour de 3 nuits en avril 2024
Joey a répondu le 27 avr. 2024
Thank you for providing feedback for us on how we performed during your stay with us! We hope that you and your party enjoyed every moment of your stay with us!

10/10 – Excellent

Cuauhtemoc, Glendale

Séjour de 2 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 13 mai 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 – Excellent

nazariy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Oscar Pastrana / Reservations Supervisor a répondu le 22 avr. 2024
Hello Nazariy,We appreciate you completing the survey, we thank you for the kind words. We will pass this along with our team on what you loved. We hope to see you again in the near future

10/10 – Excellent

NOFAR

Séjour de 1 nuit en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 13 mai 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim!

8/10 – Bien

Genevieve

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely staff! Complementary breakfast buffet had a pretty good selection of items. Very kid friendly. Pool and hot-tub were great. My only complaint would be that the linens were very thin, and our kiddos were quite chilly. The pillows were very soft and squished into nothing. The bed was a little lumpy (compressed by frequent use), but comfy overall. I'd for sure recommend this hotel and would stay there again!
Séjour de 5 nuits en avril 2024
Joey a répondu le 20 avr. 2024
Your loyalty to our hotel is greatly appreciated and sorely needed. Your loyalty and your feedback help other guests find out how awesome we are here in Anaheim. Thank you for continuing to stay with us!

10/10 – Excellent

Jessica

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We always stay here because of the convenience and Location
Séjour de 2 nuits en avril 2024
Joey a répondu le 20 avr. 2024
Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 – Excellent

Leo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Joey a répondu le 20 avr. 2024
We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you.

10/10 – Excellent

DaDa

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
- super close to Disneyland - very friendly staff
Séjour de 1 nuit en février 2024
Joey a répondu le 20 avr. 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 – Excellent

Cassandra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I would like to thank all the dining staff who worked Breakfast on April 13th, 2024. They surprised us during the breakfast that the hotel offered with a happy birthday tribute/song/serenade to my grandson and gave him a balloon and he valued that so much. We thank you so much. Hyatt house more than just that incident. You really did accommodate us immensely. We a party of 7 too
Séjour de 3 nuits en avril 2024
Joey a répondu le 20 avr. 2024
Thank you for providing feedback for us on how we performed during your stay with us! We hope that you and your party enjoyed every moment of your stay with us!

10/10 – Excellent

Christopher

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff where always helpful and kind.
Séjour de 6 nuits en avril 2024
Joey a répondu le 20 avr. 2024
Thank you for choosing Hyatt House at Anaheim Resort/Convention Center. Your satisfaction with your stay is of the upmost importance to us. We hope that we were able to meet your expectations.

10/10 – Excellent

DIANE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Safe and convenient
Séjour de 2 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 10 avr. 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim

10/10 – Excellent

Melissa

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convent location if you’re going to Disney with walkable dining and shopping options. Varied enough breakfast even if you’re vegan (oatmeal or cereal w/ oat milk)
Séjour de 2 nuits en mars 2024
Oscar Pastrana / Reservations Supervisor a répondu le 9 avr. 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guest

8/10 – Bien

Teresita L

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Very easy walk to Disney. Convenient location with lots of food options close by. Hotel hallways are very long. Rooms are outdated. Large bathroom with shower but no tub.
Séjour de 2 nuits en avril 2024
Oscar Pastrana / Reservations Supervisor a répondu le 10 avr. 2024
We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you.

10/10 – Excellent

LAURA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Joey a répondu le 7 avr. 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

10/10 – Excellent

Karla

Points forts : Propreté, état et installations de l’hébergement
Loved the staff
Séjour de 2 nuits en mars 2024
Joey a répondu le 6 avr. 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

10/10 – Excellent

Catherine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was clean and staff was friendly. The weekend bartender was awesome and so was Margarita
Séjour de 5 nuits en mars 2024
Joey a répondu le 4 avr. 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

10/10 – Excellent

Marie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The family suite is a great room if you have kids.
Séjour de 2 nuits en mars 2024
Joey a répondu le 4 avr. 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

10/10 – Excellent

CESAR AMEZCUA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super great location and also great service from employees in the hotel
Séjour de 3 nuits en mars 2024
Joey a répondu le 4 avr. 2024
Thank you for choosing Hyatt House in Anaheim for your most recent trip to Anaheim. We hope that everyone enjoyed the accommodations we have to offer. We hope everyone had fun at the parks!

10/10 – Excellent

OSCAR, LA PAZ

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ubicación excelente y una atención del personal excepcional
Séjour de 4 nuits en mars 2024
Joey a répondu le 4 avr. 2024
We appreciate your loyalty to Hyatt! Hearing back from our guests is one of the best tools we have to strengthen our team. We hope that everyone was able to enjoy the area and do everything you planned to do!

8/10 – Bien

Doris

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is an older property but well kept and clean. The rooms are very spacious and were well stocked for someone planning on an extended stay, they had cups, pots, pans, dish washing soap etc. Disneyland is a 5-10 minute walk and there are so many restaurants around the hotel. There is a Walgreens on the lower level which is so convenient if you forget to bring a toothbrush, toothpaste etc. The only thing i didn’t like was how thin the walls were, and you can hear everything going on in the room next to yours. So if you are staying here, just take ear plugs! Other than that, it’s a great place to stay especially if you are going to Disneyland.
Séjour de 3 nuits en mars 2024
Joey a répondu le 4 avr. 2024
We are happy to exceed your expectations! We want to thank you for staying with us in Anaheim and leaving us some feedback to build on. Have a wonderful day.

2/10 – Terrible

Ashwin, Sacramento

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room we received had a lot of maintenance issues. I’m not sure if the other rooms were like this but none of this issues were addressed by maintenance like promised. I don’t recommend this hotel
Séjour de 3 nuits en mars 2024
Joey a répondu le 30 mars 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim!

10/10 – Excellent

PARVEEN

Points forts : Propreté, commodités et état et installations de l’hébergement.
Clean and beautiful room. Friendly staff.
Séjour de 4 nuits en mars 2024
Joey a répondu le 30 mars 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

10/10 – Excellent

Mary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Joey a répondu le 4 avr. 2024
Your feedback is so valuable. Thank you for sharing your experience at our hotel with our future guests. Your first-hand experience sets the right expectations. Thank you for your kind words.

8/10 – Bien

Linda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
If you are going to Disneyland or the Convention Center this is the place to stay. Zach was amazing and so kind and helpful!
Séjour de 1 nuit en mars 2024
Oscar Pastrana / Reservations Supervisor a répondu le 30 mars 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 – Excellent

Shelby

Séjour de 1 nuit en mars 2024
Oscar Pastrana / Reservations Supervisor a répondu le 30 mars 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!