Lobby

Reviews of Hotel Schweizerhof Zürich

4 out of 5
Hotel Schweizerhof Zürich
Bahnhofplatz 7, Zürich, ZH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1003 reviews" "
Rating 8 - Good. 168 out of 1003 reviews" "
Rating 6 - Okay. 35 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
It’s very close to the train station and very convenient to shops and restaurants. It is a nice walk to the lake. The staff are friendly and helpful. I would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Durga Prasanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with helpful staff!
Stayed 4 nights in Apr 2024

10/10 Excellent

Douglas, Laytonsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Your Hotel Schweizerhof Team on Apr 5, 2024
Dear DouglasThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very well located. Staff were welcoming and helpful. They’re all about good customer service Located very close to the station which was very convenient for getting to the airport the next day
Stayed 1 night in Mar 2024
Response from Your Hotel Schweizerhof Team on Apr 2, 2024
Dear MartineThank you very much for taking the time to share your positive experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to see that you were fully satisfied with our house.It is especially a pleasure to read that you were delightes by our welcoming and helpful staff as well as the convenient location right next to the train station.Please do not hesitate to contact us if you have any questions or wishes.It would be an honour welcoming you back soon.Best regards,

10/10 Excellent

Clive

Liked: Property conditions & facilities
A well run and helpful hotel staff. Very good restaurant and breakfast, very easy communication in Zurich.
Stayed 1 night in Mar 2024
Response from Your Hotel Schweizerhof Team on Apr 2, 2024
Dear CliveWe would like to thank you for choosing our HOTEL SCHWEIZERHOF as your accommodation in Zurich. It is our pleasure to read that you enjoyed your stay to the fullest and that we were especially able to delight you with our helpful staff and our exceptional restaurant and rich breakfast buffet.We would love to welcome you back. Please do not hesitate to contact us if you have any questions or wishes.Kind regards,

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and excellent staff
Stayed 1 night in Mar 2024
Response from Your Hotel Schweizerhof Team on Mar 24, 2024
Dear MichelleThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest, especially our friendly and helpful staff.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Danuta

Stayed 1 night in Feb 2024
Response from Your Hotel Schweizerhof Team on Mar 24, 2024
Dear DanutaThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Claus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Feb 2024
Response from Your Hotel Schweizerhof Team on Feb 27, 2024
Dear ClausThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Zhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff with excellent service!
Stayed 1 night in Feb 2024
Response from Your Hotel Schweizerhof Team on Feb 21, 2024
Dear ZhongThank you very much for your wonderful review and for taking the time to share it with us.I am delighted to read that your stay with us has been memorable and that you appreciated our personal service and our central location in the heart of Zurich.It was an honor to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Kind regards,

10/10 Excellent

We

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 4 nights in Feb 2024
Response from Your Hotel Schweizerhof Team on Feb 12, 2024
Dear WeThank you very much for your time of sharing your experience with us.We are very delighted to see that you have enjoyed the stay to the fullest - especially our central location right in the heart of Zurich.You are always welcome to come visit us in Zurich.Kind regards,

8/10 Good

Hesky, New York

Liked: Cleanliness, staff & service
Good location, Clean, and courteous service
Stayed 2 nights in Feb 2024
Response from Your Hotel Schweizerhof Team on Feb 9, 2024
Dear HeskyThank you so much for choosing our HOTEL SCHWEIZERHOF ZURICH as your accommodation in Zurich and for taking the time to share this great feedback with us.It is a pleasure to read that we were able to delight you with our central location, the cleanliness of our hotel and our courteous service.It would be a pleasure to welcome you back and please do not hesitate to contact us if you have any questions or wishes.Best regards,

10/10 Excellent

WOO KEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Your Hotel Schweizerhof Team on Jan 31, 2024
Dear WOO KEUNThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Jose Luis, Dallas

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place, the staff was very friendly and the hotel amenities like concierge and butler were great. It was my birthday during my stay and I got a nice card and a cake. The location is superb, just in front of the main railway station and the Bahnhofstrasse.
Stayed 2 nights in Jan 2024
Response from Your Hotel Schweizerhof Team on Jan 14, 2024
Dear Jose LuisIt is a pleasure to read, that you have enjoyed your stay at our Hotel Schweizerhof Zürich, thus I would like to thank you for the great feedback and for spending this special day with us. It has always been a high priority for us to make sure that our guests are as welcomed and comfortable as possible. It is a pleasure to see that our service, as well as the location, have fulfilled your expectations. Your presence is always welcomed in our hotel, and we are always available if you have any further questions or wishes.Best regards,

10/10 Excellent

Teguh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel next to Zurich HB. Need some improvement on the breakfast variety.
Stayed 2 nights in Dec 2023
Response from Your Hotel Schweizerhof Team on Feb 21, 2024
Dear TeguhThank you very much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for taking the time to share your experience with us.It is our utmost pleasure to see that you enjoyed your stay - especially the convenient location, right in front of the main train station.It would be our pleasure to know more about what you felt was missing at the breakfast buffet. Your feedback is very essential to us.We hope to be able to welcome you back soon and are happy to assist if you have any questions or wishes.Best regards,

10/10 Excellent

Meng Chon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay! The hotel also goes all out to ensure that you have an enjoyable stay and living up to their slogan of making everyone happier.
Stayed 2 nights in Jan 2024
Response from Your Hotel Schweizerhof Team on Jan 14, 2024
Dear Meng ChonThank you so much for making us part of your trip and for taking the time to share your experience with us.We are delighted to read that you enjoyed your stay to the fullest.Providing the highest level of service and making people happier have been our highest priorities since our opening in 1876. It is a pleasure to see that we were able to make you happier.To welcome you back would be our honour and we are happy to assist you, if you have any questions or wishes.Best regards,

10/10 Excellent

Chunchi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Your Hotel Schweizerhof Team on Jan 14, 2024
Dear ChunchiThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in nice quite area, room was spotless clean and everything was just as u expect, Jim, Max and other staff are very helpful and friendly.
Stayed 1 night in Jul 2023
Response from Your Hotel Schweizerhof Team on Dec 29, 2023
Dear SabahThank you very much for choosing our Hotel Schweizerhof as your accommodation in Zurich and for sharing your experience on Expedia with us.To see that your stay was to your fullest satisfaction is a big delight and we would like to thank you for your wonderful comment regarding our friendly and helpful staff.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Mohsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Your Hotel Schweizerhof Team on Dec 29, 2023
Dear MohsenThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Zurich
The Schweizerhof is a great hotel. It’s right beside the main train station so is perfect for anyone arriving or departing by train. The rooms are comfortable and recently renovated. The staff are incredibly welcoming and friendly. I had dinner in the dining room on one evening and it was superb.
Christmas lights.
Stayed 2 nights in Dec 2023
Response from Your Hotel Schweizerhof Team on Dec 29, 2023
Dear BrendanThank you very much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich. We are delighted to read that you enjoyed your stay in general as well as our comfortable rooms and our welcoming staff to the fullest.To welcome you back would be a big honour and we are happy to assist, if you have any questions or desires.Kind regards,

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:Location, location, location. Stepped out of the great train station into the lovely hotel within minutes. Staff was professional, warm, and efficient. Lovely room and elegantly served breakfast. We will remember this venue as a home away from home on future holidays.
Stayed 4 nights in Dec 2023
Response from Your Hotel Schweizerhof Team on Dec 18, 2023
Dear DeborahThank you so much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for taking the time to write this wonderful review.It is our pleasure to read that you especially enjoyed our central location in the heart of Zurich as well as our efficient staff.Moreover, we would likee to thank you for calling our hotel a home. This is wonderful to hear as we try our best to make our guest feel as comfortable as possible.It will be our pleasure to welcome you back in the future and we are happy to assist you, if you have any questions or wishes.Best regards,

10/10 Excellent

richard

Stayed 1 night in Dec 2023
Response from Your Hotel Schweizerhof Team on Dec 18, 2023
Dear RichardThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Shelley

Stayed 1 night in Dec 2023
Response from Your Hotel Schweizerhof Team on Jan 14, 2024
Dear ShelleyThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Great dining options - the breakfast was delicious. I loved the evening snack cart!! Wonderful hotel!! I would definitely stay there again.
Response from Your Hotel Schweizerhof Team on Feb 9, 2024
Dear CarmenThank you very much for taking the time to share your experience at our HOTEL SCHWEIZERHOF ZURICH with us. It is our pleasure to read that you enjoyed your stay as much as we enjoyed hosting you.It is especially a pleasure to read that we were able to delight you with our evening butler and our delicious breakfast and dinner menues.It would be a pleasure to welcome you again and we are happy to assist you, if you have any questions or wishes.Best regards,

10/10 Excellent

Amaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Your Hotel Schweizerhof Team on Dec 6, 2023
Dear AmaroThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

RENE

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Well located and friendly service.
Stayed 3 nights in Nov 2023
Response from Your Hotel Schweizerhof Team on Dec 6, 2023
Dear ReneThank you very much for choosing our Hotel Schweizerhof Zurich and for taking the time to write us a review.We are pleased to see that the stay was to your fullest satisfaction and that we were able to delight you with our friendly service and our convenient location right in the city center.To welcome you back would be a great honour and we are happy to assist you, if you have any questions or wishes.Best regards,

10/10 Excellent

Wai Keung Albert, Tsuen Wan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely should be one of my best hotel I've living. Stay 4 nights and having a very happly home stay experiences. All staff of the hotel is so friendly and helpful. Smiles, informative and excellence service. Much better than most of the 5 star hotels. Highly recommended for sure. Will sure to go back nextime when visit Zurich.
Stayed 4 nights in Nov 2023
Response from Your Hotel Schweizerhof Team on Dec 6, 2023
Dear Mr. Wai Keung AlbertWe would like to thank you for your wonderful review on your experience in our Hotel Schweizerhof Zurich. For your compliments regarding our service and personnel we would like to express my sincere gratitude, since making people happier has been our goal and highest priority since 1876.Moreover, we would like to thank you for recommending us.It was an honour to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Best regards,

10/10 Excellent

Patty

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Nov 2023
Response from Your Hotel Schweizerhof Team on Nov 19, 2023
Dear PattyThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest and that we were able to delight you with our unique location, right in the heart of Zurich.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Rebecca, pittsford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great Location!
Stayed 1 night in Nov 2023
Response from Your Hotel Schweizerhof Team on Nov 11, 2023
Dear RebeccaThank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our unique location and our friendly service.It was an honor to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Fabulous location, very focused on service and attentive to the smallest requests.
Stayed 1 night in Nov 2023
Response from Your Hotel Schweizerhof Team on Nov 11, 2023
Dear ElizabethThank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our central location and our attention to detail.It would be a pleasure to welcome you back with us and feel free to contact us at any time if you have any questions or wishes.Kind regards

10/10 Excellent

Sunil, San Ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel with old world charm and service and Swiss precision and pride. Lovely staff, down service, lots of free chocolates. Walkable to the train station which is just opposite the street.
Stayed 2 nights in Nov 2023
Response from Your Hotel Schweizerhof Team on Nov 16, 2023
Dear SunilThank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our chocolates and our professional service.Our doors are always open to you and should you have any special desire or questions, it is a pleasure to assist you.Warm regards from Zurich

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fa tastic Hotel all around
Stayed 1 night in Nov 2023
Response from Your Hotel Schweizerhof Team on Nov 11, 2023
Dear RonaldThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Paramjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property
Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 30, 2023
Dear ParamjitThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Classic hotel in all senses!! Service oriented and classy All !!!!
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 30, 2023
Dear JorgeI would like to thank you for giving us the chance to contribute to your trip to Zurich and for sharing your superb feedback with us.It is a great delight to read that you had a great time in our Hotel Schweizerhof Zürich and that you especially enjoyed our personal service. Our doors are always open for you and we hope to welcome you soon back with us. If you have any further questions or wishes for your next stay, we will gladly assist you at any time.Kind regards,

10/10 Excellent

Joyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel goes above and beyond to accommodate your every need. The location to the train station was the reason we chose this hotel but was pleasantly surprised with the amenities.
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 30, 2023
Dear JoylaThank you very much for your wonderful review and for having taken the time to share it with us.I am delighted to read that your stay with us has been memorable and that you appreciated our amenities and mostly the attention we provide to our guests. It will be a pleasure sharing your kind words with the entire team.It was an honour to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Kind regards,

10/10 Excellent

Nancy, university place

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Staff, breakfast, restaurant,rooms - all were top rate. We were pleasantly surprised by this jewel.
Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 30, 2023
Dear NancyThank you very much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for taking the time to share this wonderful review with us.To read that your stay exceeded your expectations is a great delight.We would love to welcome you back soon and are happy to assist, if you have any questions or wishes.Best regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. 5 star experience.
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 30, 2023
Dear JohnIt is a pleasure to see that you enjoyed your stay to the fullest. We would like to thank you for choosing our Hotel Schweizerhof Zürich as your accommodation in Zurich and for this wonderful review.We are already looking forward to hopefully welcome you back soon and are happy to assist you, if you have any questions or wishes.Best regards,

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Doesn’t worth the price we paid, very tight rooms.
Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 30, 2023
Dear AnitaThank you very much for choosing our Hotel Schweizerhof Zurich and for taking the time to give us a review.We are sorry to hear that your stay has not met your expectations.We are offering seven different categories between 15 and 56 square meters. It would be our pleasure to have a look at the different categories together with you, so we can find the best suited room for you.It would be an honour to welcome you back soon and to convince you of our otherwise impeccable service. We are happy to assist you if you have any questions or wishes.Kind regards,

6/10 Okay

Shi Hui

Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on Nov 11, 2023
Dear Shi HuiThank you very much for choosing Hotel Schweizerhof Zurich as your residence and for taking the time to write us your feedback.We are happy to see that you have enjoyed your stay. However, it would be a pleasure to hear what we can do to make your next stay more memorable. Please do not hesitate to contact us directly if you have any questions, wishes or suggestions for your next stay.Best regards,

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Your Hotel Schweizerhof Team on Oct 18, 2023
Dear CourtneyThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Maureen, Sandwich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely.
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 18, 2023
Dear MaureenThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
A very nice and comfortable hotel with an excellent staff. Great location in Zurich.
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 30, 2023
Dear JonThank you very much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for taking the time to share your feedback with us.It is a pleasure to read that you enjoyed the central location as well as our professional and friendly service.It would be our honour to welcome you back and we are happy to assist you, if you have any questions or wishes.Kind regards,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on Nov 4, 2023
Dear PhilipThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

10/10 Excellent

John, Yardley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were across the street from the central train station and in the shopping district with good restaurant options. The room was small but luxurious and the staff friendly.
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 16, 2023
Dear JohnThank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our central location and our friendly service.It was an honor to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Kind regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing!
Stayed 3 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 11, 2023
Dear LisaThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,

2/10 Terrible

Mansour

Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 11, 2023
Dear MansourThank you very much for choosing Hotel Schweizerhof Zurich as your residence and for taking the time to write us your honest feedback.We are sorry to hear that you did not feel welcome during your stay. This was not our intention nor our normally professional and personal service. However, we are very pleased to hear your suggestions regarding a more sustainable stay.We hope that we will get a second chance to serve you better and are happy to assist you if you have any questions or wishes.Best regards,

4/10 Poor

Nachman

Stayed 1 night in Sep 2023
Response from Your Hotel Schweizerhof Team on Oct 11, 2023
Dear NachmanThank you very much for choosing Hotel Schweizerhof Zurich as your residence and for taking the time to fill out this survey.We are sorry to read that your stay has not met your expectations. It would be our pleasure to hear more about your stay and suggestions to make a possible future stay more memorable.We continuously strive to meet our guest’s needs and expectations. Therefore, your feedback is very essential to us. I hope that you will give us another opportunity to better serve you and to convince you of our otherwise impeccable service.So please do not hesitate to contact us directly if you have any questions or wishes regarding your stay.Kind regards,

8/10 Good

Kai Wa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like her proximity to the train station. I would like to have some asian choices for breakfast.
Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 22, 2023
Dear Kai WaThank you very much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for giving us your feedback.We are delighted to read that you enjoyed your stay and our central location, right next to the train station. Moreover, we would like to thank you for your recommendations regarding a wider breakfast choice.It was a pleasure having you as our guest and we hope to welcome you back soon.Kind regards,

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located hotel with shopping, transportation and dining options close by. It was very quiet and the room was lovely. Highly recommend.
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 6, 2023
Dear SallyThank you very much for making us part of your trip and for this wonderful feedback.We are very pleased to see that you enjoyed your entire stay with us and delighted to read your compliments. Many thanks for recommending us, we are happy to see that our central location as well as the room were to your fullest satisfaction.Our doors are always open for you and we will gladly remain at your disposal if you have any further questions or wishes.Kind regards,

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful elegant hotel in traditional style. Room was spacious and well appointed. The marble tiled bathroom was lovely. The restaurant was exceptional. The food was excellent and the service was friendly and efficient.
Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on Oct 6, 2023
Dear PhilipFirst of all, we would like to thank you for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for taking the time to write us this exceptional review.It is our utmost pleasure to read that our rooms aswell as our meals have fulfilled your expectations.Best regards,

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Your Hotel Schweizerhof Team on Oct 6, 2023
Dear GuestThank you very much for choosing Hotel Schweizerhof Zurich as your accommodation and for taking the time to give us a rating.We are sorry to read that your stay has not met your expectations. It would be our pleasure to hear more about your stay and suggestions to make a possible future stay more memorable.We continuously strive to meet our guest’s needs and expectations. Therefore, your feedback is very essential to us. I hope that you will give us another opportunity to better serve you and to convince you of our otherwise impeccable service.So please do not hesitate to contact us directly if you have any questions or wishes regarding your stay.Kind regards,