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Hotel Astoria

3.5 star property
Comfortable spa hotel, walk to Zermatt-Matterhorn Ski Paradise

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your current months are May, 2024 and June, 2024.
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June 2024

Hotel Astoria

Photo gallery for Hotel Astoria

Front of property - evening/night
Junior Suite | Living area
Restaurant
Free toiletries, hair dryer, towels
Sauna, steam room

Overview of Hotel Astoria

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Steinmattstrasse 32, Postfach 469, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationMatterhorn glacier paradise1 min walk
  • Popular LocationZermatt-Furi Gondola9 min walk
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Room options

Studio, Kitchen, Mountain View (located in adjacent building)

Highlights

Balcony
Heating
Free cribs/infant beds
Kitchen
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Living area

Double Room

Highlights

Balcony
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

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Front of property - evening/night
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Breakfast included
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Free WiFi
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9.6 out of 10, Exceptional, (177)
The price is CA $314
CA $338 total
includes taxes & fees
Apr 21 - Apr 22
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About the area

Zermatt

Located in Zermatt, Hotel Astoria is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.
Visit our Zermatt travel guideOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn glacier paradise - 1 min walk
  • Matterhorn Museum - 3 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Brown Cow - pub - 4 min walk
  • Restaurant du Pont - 4 min walk
  • Harry`s Ski Bar - 3 min walk
  • Elsie's Bar - 3 min walk
  • Restaurant Max Julen - 1 min walk

About this property

Hotel Astoria

Hotel in the mountains
Near Zermatt-Matterhorn Ski Paradise, Hotel Astoria provides free continental breakfast, laundry facilities, and a bar. Take some time to relax at the onsite spa. Enjoy onsite activities like rock climbing and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Bike rentals, babysitting (surcharge), and an elevator
  • Multilingual staff, concierge services, and a front-desk safe
  • Helicopter/airplane tours, free newspapers, and ATM/banking services
Room features
All guestrooms at Hotel Astoria offer amenities such as free WiFi and safes, in addition to minibars and room service.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Balconies, free infant beds, and coffee/tea makers

Languages

English, French, German, Greek, Italian, Polish, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • In the mountains

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

Outdoor space

  • Balcony

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 8 per pet

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • Resort fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 8 per pet

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Astoria Zermatt
Hotel Astoria Zermatt
Hotel Astoria Hotel
Hotel Astoria Zermatt
Hotel Astoria Hotel Zermatt

Frequently asked questions

Is Hotel Astoria pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 8 per pet.

How much is parking at Hotel Astoria?

This hotel doesn't offer parking.

What time is check-in at Hotel Astoria?

Check-in start time: 2 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Hotel Astoria?

Check-out is at 11 AM.

Where is Hotel Astoria located?

Situated in the mountains, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Matterhorn glacier paradise. Furi - Riffelberg and Furi Ski Area are also within 5 minutes. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

Hotel Astoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 163 reviews" "
Rating 8 - Good. 62 out of 163 reviews" "
Rating 6 - Okay. 20 out of 163 reviews" "
Rating 4 - Poor. 3 out of 163 reviews" "
Rating 2 - Terrible. 3 out of 163 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Penny

Travelled with partner
Liked: Staff & service
Nice friendly on reception. Room very basic and dated. No kettle etc. good base though for shops and lake.

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, everyone was so friendly!
Stayed 4 nights in Dec 2021

10/10 Excellent

Mahesh Babu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good in all aspects !!
Stay was excellent, hotel was close by to everything ( train station - 10 mins, Matter horn cable car - 15 mins walk, Spar express market - next door ) The receptionist/manger was so friendly and very helpful, I recommend this this hotel to all
Stayed 1 night in Oct 2021

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The bed and comforter were super comfortable. The room and balcony were very spacious. It’s an older hotel but it’s cute and everything works. I didn’t get a chance to visit the sauna but it looks new and clean. Service staff were amazing. Wifi is very weak and unreliable.
Stayed 3 nights in Sep 2021

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious room with Matterhorn view from the balcony.
Stayed 1 night in Mar 2020

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Grand Old Hotel in need of TLC!
This hotel is in desperate need of an upgrade. All the fittings are old and the rooms incredibly dark. The lighting is totally inadequate. We had to use the torch on our phone to see in the wardrobe! No lounge or bar and front door locked at 22:00. Breakfast was adequate at best However; it was very clean and the staff were pleasant and very helpful. There is a good ski room We did not use the Wellness centre so can’t comment. It’s position in the town is good and handy for most things. Pleasant and helpful driver to shuttle you and luggage to and from station. This was obviously once a grand hotel in the middle of Zermatt but has seen little if any investment this century.
Stayed 7 nights in Feb 2020

10/10 Excellent

Christian, Zurich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The hotel in its style is charming. The location within Zermatt very good.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best choice and value for a tight bud
I was very impressed with this place! I enjoyed my stay very much.. I arrived early around 10am and they allowed me to check in early. Woman at the desk was very helpful and friendly. Rooms are spacious, clean, and have a great view. Breakfast also was better than I expected and the coffee was great!
Stayed 3 nights in Feb 2020