Note fondée sur 519 évaluations vérifiées
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 17 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2018 par m, Gestion de l’hôtel
Dear Marie-Josee,
Thank you for choosing to stay at the Hampton Inn Cambridge! Thank you also for taking your time to leave a five out of five review at Hotels.com!
We hope that you will think of the Hampton Inn Cambridge, and plan to stay here again!
Best,
Marjorie Bucci
General Manager
par un voyageur vérifié
Publié le 5 mai 2024
They had an issue with hot water and the staff were very apologetic and gave us a discount on the price. They handled the tough issue very well.
Commentaires de Gestion de l’hôtel
5 mai 2024 par Ashley Front Desk office manager , Gestion de l’hôtel
thank you for staying with us! We're glad to know that you received such great service during your stay. We appreciate your understanding as we work towards enhancing our property and guest experience. If there is anything else we can do better you can reach out to us for further assistance, please contact https://help.hilton.com/s/contactsupport or (740) 439-0600. We hope to have the opportunity to welcome you back to our refreshed Hampton Inn in the future.
par un voyageur vérifié de Hendersonville
Publié le 18 avr. 2024
Front Desk staff as nice as I have ever met at any hotel
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Ashley Front Desk office manager , Gestion de l’hôtel
Thank you for choosing to stay at the Cambridge Hampton Inn! Our team members thrive to make all our guests happy during their stay with us. I’m happy to hear that your stay was great. If you’re ever in the area feel free to come back. Have a great day!
par un voyageur vérifié
Publié le 8 avr. 2024
Very convenient
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Front desk manager, Gestion de l’hôtel
Thank you for choosing to stay at the Cambridge Hampton Inn! Our team members thrive to make all our guests happy during their stay with us. I’m happy to hear that your stay was great. If you’re ever in the area feel free to come back. Have a great day!
par un voyageur vérifié de London
Publié le 7 avr. 2024
Enjoyed our stay breakfast was good
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Front desk manager, Gestion de l’hôtel
Thank you for choosing to stay at the Cambridge Hampton Inn! Our team members thrive to make all our guests happy during their stay with us. I’m happy to hear that your stay was great. If you’re ever in the area feel free to come back. Have a great day!
par un voyageur vérifié
Publié le 5 avr. 2024
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Front desk manager, Gestion de l’hôtel
Thank you for choosing to stay at the Cambridge Hampton Inn! Our team members thrive to make all our guests happy during their stay with us. I’m happy to hear that your stay was great. If you’re ever in the area feel free to come back. Have a great day!
par un voyageur vérifié
Publié le 1 avr. 2024
Freeway noise is audible during sleep and air conditioning is pretty old and didn’t work as expected
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Front desk manager, Gestion de l’hôtel
Thank you for choosing to stay at the Hampton Inn Cambridge! Thank you also for taking the time to complete a survey! We appreciate your feedback. I'm sorry that you weren't happy with your past stay due to the freeway noise. Our guest services would have been more than happy to have changed your room to make you more comfortable during Your stay with us. We want all of our guests happy. We are always trying to make our guest feel comfortable! We really appreciate you recognizing the efforts of our amazing team! We look forward to serving you the next time you are in town!
par un voyageur vérifié
Publié le 10 mars 2024
Our room was dirty, not vacuumed in ages, very dusty. Tub grimey. Very disappointed as hampton is usually our go to. Beds were cleaner at least and fairly comfortable
Commentaires de Gestion de l’hôtel
11 mars 2024 par Matthew Rock- GM, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you encountered during your recent stay at our Hampton property. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and it is disheartening to learn that we fell short of your expectations in this regard.We have taken your comments seriously and have already initiated a thorough review of our housekeeping procedures to ensure that such lapses do not recur. Our team is committed to delivering exceptional service, and we regret that we did not meet your standards on this occasion.We are, however, pleased to hear that you found our staff to be friendly and accommodating. Your kind words will be shared with our team members, who work diligently to provide a positive guest experience.Please know that your feedback is invaluable to us, and we appreciate the opportunity to improve. Should you choose to stay with us again in the future, we would be grateful for the chance to restore your faith in our hotel.Thank you once again for sharing your concerns, and we hope to welcome you back for a much-improved experience.
par un voyageur vérifié
Publié le 4 mars 2024
Commentaires de Gestion de l’hôtel
27 mars 2024 par Front desk manager, Gestion de l’hôtel
Thank you for choosing to stay at the Cambridge Hampton Inn! Our team members thrive to make all our guests happy during their stay with us. I’m happy to hear that your stay was great. If you’re ever in the area feel free to come back. Have a great day!
par un voyageur vérifié de Upper Sandusky
Publié le 29 févr. 2024
The staff was incredible! If in the area again, we’d come back!
Commentaires de Gestion de l’hôtel
5 mars 2024 par Ashley Front Desk Manager , Gestion de l’hôtel
Thank you for choosing to stay with us here at the Cambridge Hampton Inn! We are happy that you had a great stay with us. Thank you for filling out our survey. We appreciate all of our guest's feedback. Have a great day!
