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Reviews of Courtyard by Marriott Newark Granville

3 out of 5
Courtyard by Marriott Newark Granville
500 Highland Blvd, Newark, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 309 out of 596 reviews" "
Rating 8 - Good. 193 out of 596 reviews" "
Rating 6 - Okay. 50 out of 596 reviews" "
Rating 4 - Poor. 27 out of 596 reviews" "
Rating 2 - Terrible. 17 out of 596 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Liked: Staff & service
Load and poor neighborhood
Stayed 1 night in Feb 2024

4/10 Poor

Lawrence

Travelled with family
Disliked: Property conditions & facilities
The bed was extremely hard. The couch an odd shape - not usable. Too few outlets for electronics. Overall, the room looked tired.
Stayed 2 nights in Feb 2024

6/10 Okay

Bryan

Travelled with family
Liked: Cleanliness
desk clerk was adimant on getting my employer information after being told 4 times it was a personal trip
Stayed 1 night in Jan 2024

10/10 Excellent

Kristofer

Stayed 3 nights in Dec 2023

10/10 Excellent

Su

Stayed 1 night in Dec 2023

4/10 Poor

Ken, Lebanon

Liked: Cleanliness, amenities, property conditions & facilities
This property is so close to highway that I was not able to get any sleep. I tried turning on fan and television but truck and loud car noises made it difficult to get any sleep. I do not recommend staying here if you are a light sleeper.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Stayed 1 night in Nov 2023

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness, staff & service
Nov 14 stay
Hotel was in good condition - nothing that makes it outstanding but also nothing that makes it sub par. The rooms could add a microwave. Coffee maker is nice but can you add tea as an option? Had a hard time connecting to wifi - clerk at front desk was helpful. Fire alarm - had to evacuate and was told it was a broken pipe (fire dept arrived) but this really isn't fault of the hotel. Alarms worked well.
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Fair
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This site isn't necessarily quiet, with the highway behind and McDonald's in front, but it is convenient. Although the walk/bike path is close by, this location is not walkable.
Stayed 2 nights in Oct 2023

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this is a dated property compared to most Marriott’s I’ve stayed at, the interior was very clean and still met basic needs for the stay. The exterior was not maintained as well, and parking lot was tight and definitely needs some maintenance. Overall, was a good stay with just a couple areas that could be improved.
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Olive

Liked: Staff & service
The bathroom sink is located outside the bathroom and sits on carpeting. I didn't like this. This location very near to freeway and during the daytime, very noisy, fortunately the traffic during the night is very light and you can sleep. This is second time I have stayed here because of the convenience to family, however, will probably look elsewhere next time.
Stayed 3 nights in Sep 2023

8/10 Good

Bobbi

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the hotel was quiet, clean and safe. I will stay here again on my next trip to visit family.
Stayed 2 nights in Aug 2023

10/10 Excellent

Markus

Stayed 1 night in Aug 2023

8/10 Good

VickySue

Liked: Cleanliness, staff & service, property conditions & facilities
Just wish there was a microwave
Stayed 5 nights in Aug 2023

10/10 Excellent

WAYNE

Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Travelled with group
Liked: Amenities, property conditions & facilities
Great location and everything was very clean and in good condition
Stayed 1 night in Aug 2023

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fine. The hotel is right by the freeway, so its quite noisy. Dining options were limited in the immediate area.
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Denise

Stayed 1 night in Jul 2023

8/10 Good

Jasun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed just a few days for a tournament, and it was close to Denison University Campus. (10 min drive from tournament) Room was was fine for the stay with ample closet and dresser space. As listed, no breakfast included but McDonalds is right next to Hotel as well as Texas Roadhouse. It was fine for what we needed not dirty, not spotless but affordable.
Stayed 3 nights in Jul 2023

8/10 Good

Ron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Joe

Stayed 1 night in Jul 2023

8/10 Good

Russel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like that it was close to family. It was clean, neat and the service was good. Only complaint was that this location did not offer any type of breakfast and for the price I think breakfast should have been included
Stayed 2 nights in Jun 2023

4/10 Poor

Kenneth

Travelled with partner
Liked: Property conditions & facilities
There was no breakfast bar. We were expected to pay for our breakfast. We went out and had a full breakfast. I have never had to pay for a breakfast at a motel for years. Even cheap motels have something like cereal and rolls. I won't go to this hotel again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sacha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice !
Stayed 1 night in Jun 2023

2/10 Terrible

Sarah

Travelled with partner
Disliked: Property conditions & facilities
The curtains were only sheer. Light was an issue falling asleep and being woken up early.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 26, 2023
Dear Sarah,Thank you for choosing the Courtyard by Marriott Newark. Our window treatment does have a sheer AND behind it a blackout curtain that keeps the light out. This keeps the room totally dark for a good night's sleep.

8/10 Good

Mugur Vasile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The encounters I had with front desk staff and housekeeping were both very pleasant. Nice clean rooms, I dont have one negitive thing to say about the experience. I would stay again.
Stayed 3 nights in Jun 2023
Response from DOS on Jun 14, 2023
Hi Julie,Thank you so much for your kind words and review.

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Melissa

Stayed 1 night in May 2023

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The round sofa and ottoman in the room was very nice.
Stayed 1 night in May 2023

10/10 Excellent

Joamarie, Fishersville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late, but the front desk attendant was still super friendly. The room was clean and modern and checkout was quick and easy.
Stayed 1 night in May 2023

8/10 Good

Janis A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for stay
Convenient for area visits. Locate next to fast food and other assets. Note it is S of Route 16 not N as the interactive map indicates...
Stayed 1 night in May 2023

10/10 Excellent

Jamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic
Stayed 2 nights in Apr 2023

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The new food format where are you have to pay for your all either upgrade it or cancel it.
Stayed 1 night in Apr 2023

10/10 Excellent

Catherine, Cheyenne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the salt water pool.
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and the rooms was very nice
Stayed 1 night in Apr 2023
Response from DOS on Apr 7, 2023
Thank you for your kind review. Hope to see you again soon.

10/10 Excellent

Harlean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Chelsea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Rodolfo, San José

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023
Response from DOS on Apr 7, 2023
Thank you for your review. Hope to see you again next time you're in our area.

10/10 Excellent

Crysta

Disliked: Property conditions & facilities
It was a nice stay.
Stayed 1 night in Mar 2023
Response from DOS on Apr 7, 2023
Thank you for your kind review.

10/10 Excellent

Rodolfo, San José

Stayed 5 nights in Mar 2023