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The hotel was quite “old” but was very clean. The staff was very helpful and friendly. The location was good (close to airport and 10 minutes walk you’ll get to a town that has lots of restaurants etc). My remarks are that after 11 pm we couldn't order anything else of drinks. For water we had to pay €1. Even though we booked for an all inclusive stay. The quality of the buffet was ok.
We loved every minute of our stay at Filoxenia. From the moment we arrived, we were greeted with a welcome drink. Lovely, comfortable king size bed / excellent variety and quality of food & drink. Could not fault the service provided by the staff throughout the hotel - clearly a team effort - special mention to Alan & Spiros for managing the pool bar. Would highly recommend this hotel!!!
John
Stayed 7 nights in Jun 2023
Response from RESERVATION DEPARTMENT FILOXENIA HOTEL on Jul 19, 2023
Dear John, good morning from Filoxenia Team.We are very happy to hear you had a lovely time in our hotel. Thank you for all your kind comments and we hope to have the chance to accommodate you to our home sometime in the future.Wish you a nice day.Reservation department Filoxenia Hotel
A really enjoyable stay in the hotel. Our room was clean, comfortable & spacious. The shower was great too. Breakfast buffet was excellent. There was a 30 walk to the beach & centre but there were plenty of bars/cafes to stop off in. The only downside was the poor WiFi.
Paul
Stayed 7 nights in Sep 2022
Response from RESERVATION DEPARTMENT FILOXENIA HOTEL on Sep 22, 2022
Dear Paul, good afternoon. We are very happy to hear that you enjoyed your stay with us. We would like to thank you for your nice comments. All reviews make us improve constantly!Wish you a nice upcoming winter.
8/10 Good
Mark
Travelled with family
Sep 7, 2022
Liked: Cleanliness, staff & service
Great holiday but only a 3 star
Had a great holiday but not a lot going on entertainment wise. Maids were brilliant but only a 3 star at best. We were bed and breakfast so went into town twice a day as nothing else to do. Was lovely break but would definately would not go back
Mark
Stayed 11 nights in Aug 2022
Response from RESERVATION DEPARTMENT FILOXENIA HOTEL on Sep 9, 2022
Dear Mark, we are very happy to hear that you had a great holiday at our Hotel.Please be sure that we take all the reviews under serious consideration and that helps us to constantly be improved.Wish you a nice day!
Response from RESERVATION DEPARTMENT FILOXENIA HOTEL on Aug 10, 2022
Dear Theodora, we are very happy that you enjoyed your holidays at our hotel. We hope to have the chance to accommodate you again in the future. Wish you a nice day!
The hotel offers a good cost-benefit in general. It can be considered 'cheap' for an all-inclusive hotel, but the quality of the all inclusive isn't the best. Breakfast and dinner were quite nice, lunch and 'afternoon tea' not that much. The alcoholic drinks offer isn't that nice either. Rooms are big. The staff is amazing!
Verified traveller
Stayed 4 nights in Sep 2021
8/10 Good
Keith
Aug 5, 2021
Liked: Staff & service, room comfort
Keith
Stayed 4 nights in Jul 2021
Response from FILOXENIA HOTEL on Aug 10, 2021
Dear Keith,good morning!We would like to thank you for choosing Filoxenia Hotel for your summer holidays.We appreciate your comments.Have a nice day!
Giarmeniti Katerina
Front Office Manager
6/10 Okay
Verified traveller
Jul 30, 2021
Liked: Cleanliness, room comfort
Good pictures in comparison with the real life. Overall not so bad.
Verified traveller
Stayed 4 nights in Jul 2021
Response from FILOXENIA HOTEL on Aug 10, 2021
Dear guest,good morning!We would like to thank you for choosing Filoxenia Hotel for your summer holidays.We appreciate your comments.Have a nice day!
Giarmeniti Katerina
Front Office Manager
Staff was very helpful and accommodating. Bar staff very friendly and always ready to serve you. Food was my least favorite but part of the group loved it. Close to everything. I only rented a car 1 days to expire the island there is parking at the resort.
We stayed in a superior room which came with a huge, comfortable bed, and a modern bathroom. The shower pressure was great and temperature was consistent (not usually the case when Holidaying abroad!).
The staff were fantastic and couldn't do more for you without being intrusive or expectant of tips after every drink.
Always plenty of sunbeds available and the 2 pools with different atmospheres caters to couples and families.
WiFi in public areas is good but non existent in the rooms so if you need this then top up your phone data!
All inclusive was OK. Not a lot of variety and quality was as expected. The beach, bars and restaurants are a 10-15 min walk away and the hotel provide a free shuttle bus 4 times a day. We tried several places to eat and found all to be very good and great value for money. Calypso is incredible. We made sure to go back for dinner on our last night.
Would definitely return to Tsilivi again if looking for a relaxing break.
Good value for money - food excellent, hotel and rooms spotless, comfortable beds (for Greece). Family room with 2 bedroom s was an excellent size with 2 balconies & separate air conditioning. Drinks choice was good but mixers/soft drinks less so, we and several others bought bottles of mixer from the supermarket as it was spoiling the drinks. Hotel is a good 20 minutes from the beach and 15 minutes from the town so the hourly free minibus is a useful and popular option, there is also a bus stop to Zante town right outside. All in all good value for money and we would definitely visit again.
This was my second visit back to this hotel as this time around wished to bring my elderly mother and have absolutely no concerns about accessibility. The hotel and its facilities are faultless and some updates since my last visit (shaded seating areas) show good foresight. Staff are by no means in ones face so this leads to a nice relaxing atmosphere. Pool size is probably not to everyone's liking but I cannot fault this hotel whatsoever.
Large family room overlooking pool area was well maintained and exceptionally clean. Safe included in the room price - air conditioning didn’t work. Shower adequate. Daily maid service with fresh towels. Restaurant has good selection for adults, limited for children. All staff very friendly. Animator, Peter, got everyone involved which made for a fun holiday. Entertainment varied at night with a daily activity program too. Short 15min walk into Tsilivi village - lots of bars and restaurants and beach. Hotel also offers free shuttle to the beach. Highly recommended.
The hotel had great amenities and offered great food. My family really enjoyed out stay.
One thing that can be improved are the mattresses used. They are really thin and firm
Response from RESERVATION DEPARTMENT FILOXENIA HOTEL on Aug 1, 2022
Dear Anni, good morning. We are very happy to hear that you enjoyed your stay with us. We hope to have the chance to accommodate you again in the future. Wish you a nice day!
Filoxenia Hotel
Reservation Department
Struttura situata su una strada quindi ovviamente la mattina oltre al rumore del carrello delle pulizie, della scopa che sbatte per pulire senti anche il traffico.. Per mia fortuna mi sveglio sempre alle 6,30.. Pulizie nella norma, colazione a buffet poco dolce più salata. 2piscine con lettini e ombrelloni. Situato bene per raggiungere tutti i luoghi di interesse. Personale sorridente e accogliente
We would like thank you for your kind words!Hope that we have the opportunity to welcome you again in our home!
Filoxenia Hotel
4/10 Poor
rossana
Travelled with family
Aug 10, 2021
Disliked: Cleanliness, staff & service
SOGGIORNO NON ALL'ALTEZZA DELLE ASPETTATIVE
rossana
Stayed 7 nights in Aug 2021
Response from FILOXENIA HOTEL on Aug 10, 2021
Dear Rossana,good morning.We would like to thank you for choosing Filoxenia Hotel for your summer holidays.We are really very sorry that you weren't satisfied from your stay with us.Please be aware that your comments help us to become better.Have a nice day!
Katerina Giarmeniti
Front Office Manager
Fantastisk opplevelse med snille å flinke ansatte. Deilig mat å pen utsikt.
Natnael
Stayed 9 nights in Jul 2021
Response from FILOXENIA HOTEL on Aug 1, 2021
Dear Natnael,we are very happy that your summer holidays in our hotel were pleasant.We hope to have the opportunity to accomodate you again at the future!
Thank you!
Filoxenia Hotel
Disponibilità del personale del ristorante in particolare Alain.
Allla reception non ci sono dépliant per le varie escursioni, cartine e informazioni sulle spiagge. La cucina è di tipo internazionale poco adatta agli italiani ma comunque sufficiente.
Το δωμάτιο ήταν άνετο μεγάλα κρεβάτια χάλια μαξιλάρια, το σφουγκαρισμα ήταν επιφανειακό και με όχι τόσο καιρό νερό μύριζε άσχημα ο χώρος μετά το σφουγκαρισμα. Το φαγητό στο all inclusive προγραμμα που είχα επιλέξει ήταν σχεδόν απαράδεκτο χαμηλής ποιότητας και σχεδόν κάθε μέρα τα ίδια φαγητά με μικρές παραλλαγές. Οι πισίνες μικρές και με αρκετό κόσμο δεν σε προκαλούσαν να κολυμπήσεις.
Sonia
Stayed 5 nights in Aug 2019
8/10 Good
Verified traveller
Travelled with family and small children
Aug 14, 2019
Liked: Cleanliness, staff & service
Hotel carino e in una posizione abbastanza strategica ma consiglio la macchina per muoversi e visitare questa meravigliosa isola.
La camere famigliare è molto spaziosa, personalmente la più grande che ho mai visto in un hotel. Il bagno forse un po troppo retrò e andrebbere un po rinnovato.
Per quanto riguarda il ristorante il personale è gentile e cordiale e abbiamo mangiato abbastanza bene.
Per i bambini manca un po di intrattenimento e il parco giochi decisamente sarebbe da dargli una sistemata e mettere qualche gioco.
Nel complesso consiglio questo struttura se non si hanno grosse pretese.
Verified traveller
Stayed 7 nights in Aug 2019
8/10 Good
Verified traveller
Aug 6, 2019
Liked: Cleanliness, staff & service
Sehr gutes Essen,freundliches Personal,tolle Anlage
El personal muy amable, tanto en recepción como, sobre todo, en el restaurante. La comida normal, pero variada. El desayuno bastante bien. La ubicación es algo alejada para ir andando al pueblo, pero suficiente para ser muy tranquilo. Volvería