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Reviews of Motel 6 Yuma, AZ - East

2 out of 5
Motel 6 Yuma, AZ - East
1445 E 16th St, Yuma, AZ

Reviews

7.4

Good

Rating 10 - Excellent. 338 out of 1003 reviews" "
Rating 8 - Good. 294 out of 1003 reviews" "
Rating 6 - Okay. 165 out of 1003 reviews" "
Rating 4 - Poor. 111 out of 1003 reviews" "
Rating 2 - Terrible. 95 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Travelled with partner
Unfortunately there are homeless people hanging around the property. The rooms have no shampoo or Kleenex in the room, no hair dryers either.
Stayed 4 nights in Apr 2024

2/10 Terrible

Max

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good about this place. Didnt even have shampoo. Sheets were stained. Glad i bring my own. Wouldnt wish this place on anyone.
Stayed 1 night in Apr 2024

6/10 Okay

Lynn

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Valerie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Non smoking room definitely had, had smoking in it. We changed rooms, better location but another unpleasant smell in room.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
I thought it was a good hotel. I liked everything about it
Stayed 1 night in Apr 2024

6/10 Okay

Richard T

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a cheap, clean, no-frills property. You will get 2 small pieces of soap, 2 towels, 2 pillows..... that's it. At least the TV worked good. A/C was loud but worked. There is a coin-op laundry, and a ice machine that just can't keep up. Empty most of the time. A small pool. There's a Circle K and Denny's on site, which is convenient. Place is popular with truckers.
Stayed 2 nights in Apr 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on Apr 19, 2024
Hi Drake, Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

Alejandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fight in the next room Guy passed out in front of our door Homeless man talking to trash can
Response from Nancy Y. on Apr 17, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

janelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean and area felt unsafe
Stayed 1 night in Feb 2024
Response from Nancy Y. on Apr 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Miya

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. The staff there is excellent, the rooms are mediocre at best. They are never thoroughly cleaned but the price is affordable.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Miya,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

julie

Stayed 1 night in Mar 2024

4/10 Poor

Wayne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bed sheets and floors dirty on check in. Late coffee am and no refill when empty?
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 3, 2024
Hi Wayne, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 Good

ANA

Stayed 1 night in Mar 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities
Unfortunately i will not be staying here again. The last time i stayed here there was a standoff with a tenant below me wich he was escorted at gun point and this time the unots were absolutely filthy fromtop to bottom . My uncles room even had roaches and flys all over. Disgustingg they need to do a better job cleaning these places
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 3, 2024
Hi Anthony, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 29, 2024
Hi JohnThanks for your review, we really appreciate the support. Lilith#Team6

6/10 Okay

SCOTT

Stayed 1 night in Mar 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had a room that had mattresses that were about 3 inches thick and box spring with a board. I could not find a comfortable spot and finally wound up on the small couch after two hours of trying to find a comfortable spot. Room 201. It had a small trickle of hot water in the sink. It was not for getting a great sleep. Frustrated to say the least.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that I was in 225 did not have any hot water in the sink. When I walked into the room there was a good size water puddle with mud on the floor. They only had the bare minimum in the room. I would never ever stay in a Motel 6 again!
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The location is convenient but it does have traffic noise.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Debra

Travelled with pets
Liked: Staff & service, property conditions & facilities
Difficult to get in because of driveway
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Free dog stay
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Melissa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Elissa

Easy access to nearby services
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Elissa,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Ron

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 29, 2024
Hi Ron,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

ellen

Travelled with partner
It was difficult to find and in a poor area. Not too safe
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine was not working and expected a mini fridge and microwave in the room. I just thought that was standard but generally a pleasant stay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Damian, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog poo around the property
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Jorge, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 Poor

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Shirley, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team

6/10 Okay

casey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was horrible everything else was ok for the price.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Casey,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie#Team6

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We have stayed there numerous times and been very happy. However, this time the beds were horrible. They sagged in the middle and were harder than a board. We also had no plug or way to have a bath in the tub. I went to office to get a plug and was told they didn't have them. This thoroughly changed our opinion of this property!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Judy, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team

8/10 Good

Tony Brent, Plano

Liked: Cleanliness, staff & service
Disliked: Amenities
One of the cleanest M6 ive ever stayed at. Unfortunately its very noisy if youre on the I-8 side. Other than that, it was a great value and Id stay again...but only on the other side.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Tony, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

2/10 Terrible

Justin

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold all over the bathroom, water damage etc terrible property
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Justin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Luis

Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Brenda, Thank you for the 5-star rating!Natalie#Team6

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bedroom area was clean but the bathroom appeared not to have been cleaned. Found a lot of hair on the floor and a large clump in the tub. I told the front desk and they did not appear to be concerned at all. I unexpectedly returned to the same area and decided to pay more to stay elsewhere.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Paul, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay , my room was above the ice machine and was Quiet, rooms recently renovated. I recommend staying at this motel 6.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Kurt, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

4/10 Poor

Janepher

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water, shampoo, towels were small and to few in number, no kleenex, no clickonly 2 flat pillows. A very disappointing stay. My fault went for a cheap hotel and got it.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 29, 2024
Hi Janepher,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenience and location
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Colin,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

kelly

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing to like here. Staff was great.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Kelly,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

William

Liked: Cleanliness, staff & service
Room was clean and staff friendly. Many homeless people in this nei
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hey William, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

James

Travelled with family
Liked: Staff & service, property conditions & facilities
Easy and quick check in.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi James,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Noisy- garbage picup at 4am, hiwY noise. Blinds could have been 2 inches longer to block walkway lights. But price/performance it was as expected
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Stephen,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Krystal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
There was bugs in my 1st floor room
Response from Brand Experience Team on Feb 27, 2024
Hi Krystal,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long drive it eas good to lay down in a clean and comgy room
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Kenneth,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Rick

Stayed 1 night in Feb 2024

6/10 Okay

Darci

Disliked: Cleanliness
The towels were small and paper thin. The parking lot had trash everywhere.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi DarciWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

8/10 Good

MELANIE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The bed was terrible but the location was great!
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Melanie,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Andrea

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There were 4 pillows, 3 with pillow cases. Pubic hair and body hair on the sheets, socks were white until I walked on the nasty dirty floor. Some sort of drug smoking tube paraphernalia in parking lot. lots of dog poop in the parking lot and grass and a green swimming pool. I want a refund!!!!! I can't believe they can operate and charge the high $ they do for such a filthy room!! Worst place ever!!!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi AndreaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6