When we checked in, we can not find receptionist. It took 10 minutes to find her. After checked in, I found room was very dirty, the receptionist told us to wait for one hour to enter even it was 7PM at that time. After switched to another room, remote control for AC did not work, the receptionist can not change, she has to call boss to get new battery, we have to wait for anotehr 30 minutes. The room is very basic and AC direct blow to bed, it was very uncomfrotable during sleep.