Friendly welcome on arrival. Access to the upper floors via a very small lift that needs a good service. Rooms are given a name and not a number, so you have to look at each door to find your room. Although the hotel was very empty during our one night stay, and plenty of rooms vacant, we were given the smallest room on the first floor. A bedside table on only one side of the bed. Problem when both people wear glasses. Could not gain access to the small bathroom if other person was working at the desk. Out of the 3 lamps within the room, only one worked. Air Conditioning controlled via the reception, so AC came on in the morning when not required or requested. Space between wardrobe and mini-bar was for suitcase stand, but could not open out stand as space too small. Room basically suited for only one person. Bathroom was 'L' shaped with only about 50cm between whb and wc to gain access into bath. No high level hook to use shower, nor shower curtain. WiFi useless at first as it would cut out every 5 minutes, until complained. Better later in the evening. Certainly not a 4 Star hotel - 3 at the most.