Dynasty Suite Non-smoking

Reviews of Rose Hotel Yokohama

3.5 out of 5
Rose Hotel Yokohama
77 Yamashita-cho, Naka-ku, Yokohama, Kanagawa-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 395 out of 1002 reviews" "
Rating 8 - Good. 436 out of 1002 reviews" "
Rating 6 - Okay. 122 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to China town in Yokohama
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a very well-maintained boutique historic hotel right in the hear of Yokohama Chinatown, great locations for exploring food 👍
Stayed 1 night in Apr 2024
Response from ローズホテル横浜 on Apr 12, 2024
Thank you very much for staying at Rose Hotel Yokohama.We would also like to thank you for your kind words regarding our location.As our customers have posted, our hotel is located in Chinatown, so we have good access to not only Chinatown but also the Minato Mirai area, Motomachi, and other tourist spots in Yokohama.If you come to Yokohama, please consider staying with us.Thank you very much for your valuable feedback.All of our staff are looking forward to your next stay with us.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited Japan many times and this was the nicest hotel I have stayed in, in Japan, so far.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ローズホテル横浜 on Mar 15, 2024
この度はローズホテル横浜をご利用いただき、誠に有難うございました。今後も多くのお客様にご満足いただける様サービス向上に取り組んでまいります。次回横浜へお出かけの際も当ホテルをご利用頂ければ幸いでございます。またのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast!
Stayed 2 nights in Mar 2024
Response from ローズホテル横浜 on Mar 15, 2024
この度はローズホテル横浜にご宿泊いただき誠に有難うございます。また、立地や朝食に関しましてお褒めのお言葉をいただき重ねてお礼申し上げます。お客様にご投稿頂きました通り、当ホテルは中華街の中に位置しているため、中華街はもちろんみなとみらいエリアや元町等横浜の各観光地にアクセス良好でございます。また横浜にお越しの際は是非ご宿泊のご検討をよろしくお願いいたします。当ホテルの朝食は他のお客様からも大変ご好評いただいており、重慶飯店の点心や中華粥、シェフが目の前で仕上げる卵料理等も人気の逸品となっております。またご利用の際は是非ご利用下さいませ。この度は貴重なご意見誠に有難うございました。またのご宿泊をスタッフ一同心よりお待ち申しております。

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service
Staff was really wonderful.
Stayed 1 night in Feb 2024

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were truly exceptional. We were there for a week and I would definitely go back again. It's an old style hotel but the room is clean and big. The bed is comfortable. The hotel is right in the middle of Yokohama Chinatown! It is close to every thing you need like subway and buses.
Stayed 7 nights in Jan 2024
Response from ローズホテル横浜 on Feb 19, 2024
この度はローズホテル横浜にご宿泊いただき誠にありがとうございます。また立地に関しましてお褒めのお言葉を頂き重ねてお礼申し上げます。お客様にご投稿頂きました通り、当ホテルは中華街の中に位置しているため、中華街はもちろんみなとみらいエリアや元町等横浜の各観光地にアクセス良好でございます。また横浜にお越しの際は是非ご宿泊のご検討をよろしくお願いいたします。この度は貴重なご意見誠に有難うございました。またのご宿泊をスタッフ一同心よりお待ち申しております。

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property for the price, will stay here again!
Stayed 1 night in Feb 2024
Response from ローズホテル横浜 on Feb 10, 2024
この度は、ローズホテル横浜をご利用いただきまして誠にありがとうございました。ご滞在中は、快適に過ごされご様子で大変嬉しく思います。当ホテルの朝食ビュッフェは和洋中のバイキングでございまして、多くのお客様からもご好評をいただいており、中華街ならではのお料理ももちろんでございますが、特にお客様の目の前でお作りするオムレツがとても人気です。また、横浜や中華街にお越しの際は当ホテルをご利用いただければ幸いでございます。御多忙の中、貴重なご意見をご投稿いただきましてありがとうございました。

8/10 Good

Larry, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and staff is nice.
Stayed 4 nights in Nov 2023

10/10 Excellent

Chee Weng

Travelled with partner
Liked: Amenities
Reception is open 24 hours. My flight was delayed and arrived after midnight.
Stayed 2 nights in Nov 2023

10/10 Excellent

BIENVENIDO, Bremerton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Yokohama Chinatown! close to every thing including subway and buses. Staff were truly exceptional! Great place to stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

WAN L

Stayed 4 nights in Oct 2023

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room, excellent dining and easy walk from train station.
Stayed 1 night in Sep 2023

10/10 Excellent

Michel Kirsten

Stayed 1 night in Sep 2023

10/10 Excellent

casey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, nice eminence,clean, wonderful breakfast!
Stayed 1 night in Sep 2023

10/10 Excellent

Hsu ping

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property is abit old but location is good. The decor is very ancient.
Stayed 1 night in Jun 2023

8/10 Good

Takako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service.
Stayed 7 nights in Mar 2023

10/10 Excellent

Sissy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrew

Stayed 1 night in Mar 2023

10/10 Excellent

Stella

Stayed 1 night in Mar 2023

10/10 Excellent

Hoi Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room is clean and nice. Guest can park at the carpark nearby with discount, would be great if it is mentioned by the carpark staff with English notice though.
Stayed 1 night in Mar 2023

10/10 Excellent

Perveez

Stayed 1 night in Jan 2023

10/10 Excellent

Leonard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. Very busy as it's right in China town. Easy to access by car or train.
Stayed 4 nights in Oct 2022

8/10 Good

Hiroshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the rooftop pool and the fact that parking was covered for 24 hours through a small fee. The city is at your fingertips which makes it so easy. The only thing is the pool was free last year, now we have to pay ¥1,000 per adult which wasn’t written in the Expedia site.
Stayed 1 night in Aug 2022

8/10 Good

Kiyoshi

Business traveller
Liked: Room comfort
Stayed 1 night in Jun 2022

8/10 Good

Garrett

Stayed 1 night in Feb 2022

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great hotel
This is our third time staying here. The price is great, the rooms are large enough for our family. You can walk across the street to China town. Walk down the block to the harbor park area and visit an old passenger ship, you can walk to all the homes built in the 1920’s. The hotel is in the perfect location. Plus, it has FREE small roof top pool. It’s the only hotel we have EVER returned to. Live it.
Stayed 1 night in Sep 2021

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

AKANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Ken, Tokyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel. It's a bit old, but does not feel dirty in anyway. Our main objective was to eat Chinese food and play in the pool and it's exactly what we did. The pool is great! Not many people since it was a weekday. The only thing I miss was a pool bar. It would have been nice to have a beer by the pool. Softdrinks were available through a vending machine though. Hotel staff are very kind and attentive.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family room
We like this hotel, it’s our second time here. There is a nice small pool on the roof. It’s located in China town. We can easily fit our 4 person family in the room without having to stay in two rooms like most hotels in Japan. There is a waterfront within walking distance and a great old ship that is now a museum. The staff was very nice especially the parking staff.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest up. The room was clean and spacious. They are a bit on the older side though, and it shows a bit. Limit number of plugs in the room. They offer holding your luggage before/after your stay. Staff speak decent English. Hotel is very conveniently located in Chinatown. An airport shuttle to Haneda stops in front of the hotel, and it's close to a subway station.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast & perfect location with lots of tourism spot. Superb staff with superb service~
Stayed 3 nights in Nov 2019

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly, helpful staff. The location was right by the bus to the airport.
Stayed 4 nights in Oct 2019

6/10 Okay

MD Nur

Business traveller
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Notice other guests get greet properly but not me when i check in. Most guests were lead to the room and given basic orientation of the hotel but not me. Hotel is very outdated so be aware. The toilet basin tap is horrible, you have to pull it up to use it. Not lifting up or shifting right and left. Each time you use the tap, you have to pull it up. The breakfast is very very expensive for a 2 star hotel. Something like 2500YEN or more, refuse to be extorted by such hotel. Outside hotel looks decent but inside speak differently and not in a good way.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is a little bit old but very clean and very close to China town.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location in Chinatown & near Harbour is wonderful as the area is lively & buzzing, staff are extremely friendly & helpful Bar & Bistro are fine & proved an excellent venue for a Japan RWC game
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were superb they could not do enough for you excellent customer service, We travel a lot but never came across such staff we had everybody running around for almost felt guilty The property is in China town there is just food on every corner The local buses are just outside the door there is a bus that does Naheda Airport so convenient
Stayed 1 night in Oct 2019

8/10 Good

Dean

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

andrew

Liked: Cleanliness, staff & service
Near restaurants and shopping
There are exhaust cooking smell from restaurant below
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Very nice old building adjacent to Chinatown, I liked the location very much
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is in the center of Yokohama China Toen. Great location. A couple of minutes to train station. But the hotel is seriously old and needs massive renovation to increase the hotel value. The hotel has no legit security system. Anyone can go to guest room floors, which i dot see in new hotels nowadays. The bathroom is tiny and old. Hotel front staff was nice and polite. The bell desk staff doesn’t help anything if they guests are trying to find a taxi. They only work inside the hotel. Overall, good location but old style hotel.
Stayed 2 nights in Aug 2019

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location plus a small rooftop pool that made everything perfect. We have never stayed in a hotel with a pool in Japan so this was nice. The hotel is across the street from China town. We did not know this and it was a pleasant surprise.
Stayed 1 night in Aug 2019