Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of One Xalapa Las Animas

3 out of 5
One Xalapa Las Animas
Blvd Cristobal Colon 26 Fracc, Las Animas, Xalapa, VER

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 737 reviews" "
Rating 8 - Good. 254 out of 737 reviews" "
Rating 6 - Okay. 88 out of 737 reviews" "
Rating 4 - Poor. 27 out of 737 reviews" "
Rating 2 - Terrible. 18 out of 737 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nairda Yoval

Travelled with partner
Liked: Cleanliness
El hotel no está mal, pero tampoco es la mejor opción de la zona. El staff no es amable, pero tampoco hace groserías. El desayuno es lo que definitivamente se lleva la corona al peor que he comido jamás… huevos revueltos de mal aspecto y fríos, chilaquiles con salsa verde incomible de lo ácida que está, frijoles sin sabor y la variedad está para llorar, por 59 pesos puedes pedir platillos tipo waffles, pero ya no nos quisimos arriesgar al mal sabor.
Stayed 1 night in Apr 2024
Response from Karla Morales - Gerente de ventas on Apr 8, 2024
Estimada Nairda, muchas gracias por su comentario, lamentamos mucho que el desayuno no haya sido de su agrado, pero sus comentarios nos ayudan a mejorar, tomaremos acciones para modificar cada punto que resalta, y esperamos que en su siguiente visita, note la diferencia y su estancia sea mas placentera.

10/10 Excellent

Ángel

Stayed 1 night in Jan 2024
Response from Karla Morales - Gerente de Ventas on Mar 26, 2024
Muchas gracias por su preferencia, esperamos vuelva pronto

6/10 Okay

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in an area close by shopping and dinning options. The hotel is in poor conditions. The rooms in the back are very noisy. You could hear the sound of a night club until early morning. The room was not very clean and some areas of the floor were broken.
Stayed 3 nights in Dec 2023

2/10 Terrible

Susan, Yonkers

Stayed 3 nights in Jun 2023

8/10 Good

Dariel

Stayed 1 night in Jun 2023

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bueno y limpio
Stayed 1 night in Apr 2023
Response from Ernesto Cordero on May 24, 2023
Agradecemos mucho por habernos elegido para su estancia en la ciudad.

8/10 Good

Aurora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, excellent location, good breakfast, friendly staff
Stayed 2 nights in Mar 2023
Response from Ernesto Cordero on May 24, 2023
We thank you very much for choosing us for your stay in the city.

10/10 Excellent

Jose, Myrtle Beach

Business traveller
Liked: Staff & service, property conditions & facilities
The parking lot looked abandoned and trashi
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff
Stayed 1 night in Aug 2021

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Mar 2021

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Todo bien,
Stayed 1 night in Oct 2020

10/10 Excellent

alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient location. The breakfast is good
Stayed 3 nights in Jan 2020
Response from Gerencia de Operaciones. on Jan 31, 2020
¡Gracias por tu visita! ¡Te esperamos pronto!

10/10 Excellent

Luis Fernando

Stayed 1 night in Jan 2020

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Jan 2020
Response from Gerencia de Operaciones. on Jan 31, 2020
¡Gracias por tu visita! ¡Te esperamos pronto!

8/10 Good

Jorge Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thnaks
Thanks a lot
Stayed 1 night in Jan 2020
Response from Gerencia de Operaciones. on Jan 14, 2020
Estimado Jorge Aurelio, ¡Gracias por tu visita a One Xalapa! ¡Te esperamos pronto!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not so friendly and parking not covered, gym or pool would be nice,
Stayed 2 nights in Dec 2019
Response from Gerencia de Operaciones on Dec 26, 2019
Muchas gracias por su visita. Con gusto reforzaré la amabilidad de nuestro personal. El concepto del hotel no incluye servicios de gym y alberca pues es un hotel tipo express. Esperamos nos brinde la oportunidad de recibrile nuevamente.

8/10 Good

Karla, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very good location and helpful staff, is very close to a shopping center area
Stayed 2 nights in Dec 2019
Response from Gerencia de Operaciones on Dec 23, 2019
¡Gracias por tu visita Karla! Qué gusto leer que disfrutó de nuestras instalaciones, servicio y calidez de nuestro personal. Le deseo una feliz Navidad y un año 2020 lleno de éxitos. ¡Le esperamos!

8/10 Good

ana

Liked: Cleanliness, staff & service, room comfort
Good for one night road trip
Stayed 1 night in Oct 2019
Response from Loyda ReLi on Nov 12, 2019
Thank you for visit us! We hope to see you as soon as posible!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, price and breakfast. Would recommend it to any traveler
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Mishell A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The essencial for a great stay
Checking in and out was very fast. The staff was very friendly. Breakfast buffet is included, the bread is very good since it's made locally. The room is small but perfect for a quick stay, clean, the beds are comfortable. I really enjoyed the shampoo, shower gel and soap from Botanicals. It's a little noisy since the hotel is located next to a big avenue.
Stayed 1 night in Jun 2019
Response from Magdalena Segura / One Xalapa Las Ánimas. on Jun 28, 2019
Dear Mishell: Thank you for staying at One Xalapa, your preference for the hotel is of great value, it is good that you like our breakfast and the comfort of the rooms thank you for your comments. I want you to return to your home soon. Best regards.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One ☝️
I’ve stayed here a couple of times and I can say it is a great place, the hotel is quiet with a good bed to rest. Breakfast is ok.
Stayed 2 nights in Jun 2019
Response from Gerente de Operaciones on Jun 11, 2019
Thank´s for you visit at the hotel One Xalapa Las Ánimas, its great have your preference. I want to thank your comments. Please come back soon at you second hause One Xalapa. Beest Regards Magdalena Segura

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Like. The price. Dislike not iron station in room
Stayed 3 nights in Jun 2019
Response from Magdalena Segura / Gerente de Operaciones on Jun 14, 2019
Mr. Anonymous: Thank you for your visit to the One Xalapa hotel. Sorry for the ironing station. We are waiting for you back in this house. Best regards

6/10 Okay

Ramon

Liked: Cleanliness, staff & service
no era el cuarto que reserve! muy pequeno y sencillo. estuvo buien.
Stayed 1 night in May 2019
Response from Magdalena Segura / Gerente de Operaciones on Jun 14, 2019
Apreciable Sr. Ramon: Gracias por elegir hospedarse en One Xalapa Las Ánimas, valoramos mucho su confianza. Por favor disculpe por el tema del tamaño de las habitaciones, nuestro concepto es de un hotel Práctico y contamos con lo básico para su comodidad y confort, nos da mucho gusto saber que el servicio fue de su agrado. Deseamos seguir contando con su visita en próximas ocasiones, lo esperamos en esta su segunda casa. Reciba un cordial saludo.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Gerente de Operaciones on Feb 28, 2019
Apreciable Phillip: Gracias por compartirnos su experiencia en One Xalapa Las Ánimas, nos agrada saber que el servicio brindado ha cumplido con su expectativa. Le esperamos pronto de regreso en esta su segunda casa.

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from Magdalena Segura/Gerente de Operaciones on May 1, 2019
Gracias por visitar One Xalapa Las Ánimas. Le invitamos a regresar pronto a esta su segunda casa.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good nice place to stay. .close to all the shopping and restaurants
Stayed 1 night in Feb 2019
Response from Gerente de Operaciones. on Feb 27, 2019
Dear. Guest One Xalapa Team are pleased that you have choose us as your hotel in your visit to Xalapa. We are thankful for your preference… Come back soon! Best regards!

8/10 Good

Jose Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Hotel Las Animas
Excellent location, clean and comfortable
Stayed 2 nights in Jan 2019
Response from Gerente de Operaciones. on Mar 2, 2019
Estimado Jose Jaime: Gracias por elegirnos para hospedarse en One Xalapa, es muy grato saber que el hotel fue de su agrado y cumplimos con las expectativas de viaje. Lo esperamos pronto por esta su segunda casa. Reciba un cordial saludo.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were ok but the breakfast was so so. Value for price.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Great place, good price
Stayed 1 night in Nov 2018

10/10 Excellent

Javier, Nashville tn

Liked: Staff & service, property conditions & facilities, room comfort
the hotel is very well I would stay in my next trip but they should take better care of the cleanliness of the bathrooms put chlorine to make it look clean
Stayed 4 nights in Nov 2018

10/10 Excellent

ALFEDORAMIREZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Arysil Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amthony, Poza Rica Veracruz mex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel.
The hotel is clise the Plaza las Americas for shopping.
Stayed 1 night in Feb 2018

10/10 Excellent

Elysmari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A larger TV would be nice
Great hotel, a little minimalist but for the price and experience it was great.
Stayed 2 nights in Jul 2017

6/10 Okay

georgina

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

Amilcar, Las vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel, was excellent, about everything.
Clean, safe, staff super friendly. Continental breakfast was okay!

6/10 Okay

RENE, POZA RICA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
NICE HOTEL
NICE COMFORT HOTE, WELL LOCATED NO ENOUGH HOT WATER FOR A COLD CITY LIKE XALAPA

10/10 Excellent

Claudia, Santa Barbara, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service from the staff. You have a wond
You have a wonderful staff, the best of the hotel in general. We were at the ONE hotel for three nights and everything was great. Prices are good, the hotel is clean and everything works well. I am glad there is such a nice hotel in a beautiful city like Xalapa. Claudia Mazzotti

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect option for one or two nights
Excellent, better that i expected and excellent location.

6/10 Okay

Luis, Los Angeles, CA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Small room! Breakfast buffet with very few options
Small room! Breakfast buffet with very few options and limited!