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Rating 10 - Excellent. 629 out of 1324 reviews" "
10 - Excellent
629
Rating 8 - Good. 416 out of 1324 reviews" "
8 - Good
416
Rating 6 - Okay. 145 out of 1324 reviews" "
6 - Okay
145
Rating 4 - Poor. 90 out of 1324 reviews" "
4 - Poor
90
Rating 2 - Terrible. 44 out of 1324 reviews" "
2 - Terrible
44
8.4/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
John
Apr 17, 2024
Liked: Cleanliness, staff & service
Conveniently just odf the highway. A liitle run downbut very clean and quiet despite welcoming pets. Limited food in the area but a nice new restaurant across the street. Friendly check in and excellent value.
John
Stayed 1 night in Apr 2024
Response from LP on Apr 17, 2024
Thanks for the review. We only offer a complimentary breakfast with your stay.
This is our third time staying here when traveling south. Absolutely love it. The price is significantly lower than most and the staff is exceptional. Don’t expect a 5 star hotel but if you want a convenient consistently clean safe place to stay while traveling this is it.
Needed a place to stop for the night. Looked at several reviews and decided to stay here. The price was great so my expectations were not that high. We were pleasantly surprised. The hotel is definitely not newer but was amazingly clean and fresh feeling. Absolutely no weird odors or musty smells that usually accompany older hotels. The bed was comfy, nice tv and clean bathrooms. Giving this a 5 star rating based on the price and what you get. Will definitely stay her again. Only knock would be the breakfast wasn't much, but we didn't expect it be.
jamie
Stayed 1 night in Apr 2024
Response from Guest Service on Apr 12, 2024
Thank you for your stay and feedback. We are happy to see that you had good experience during your stay and glad our staff was able to serve you.
Spent a night. Reasonable Price. The room was clean. A/C like most motel is noisy. After getting the room to temperature we turned it off for the night. Interesting that the bathroom wall tile was painted over. Morning staff person was a bit grumpy.
We chose here on short notice and had fairly low expectations. We arrived and prepared for disappointment. The hotel looked older and dated with disconnected buildings and room numbers on the outside. I expected regret... Check in was smooth and the receptionist was very friendly! We made our way to the room and once inside I was pleasantly surprised. The building was clean and recently remodeled. Not a total remodel, but they did a great job 'shining up' what they had! Our room was large and the door was actually inside with a typical hallway, It was very clean, and had comfortable beds. The shower was hot with good pressure. Towels were 'ok' quality but clean, crisp and white. Quite different and much better than we expected when we arrived. Overall it was a great value for the price and met our short-notice needs perfectly. Given the same situation, we would be happy stay here again!
Anthony
Stayed 1 night in Mar 2024
Response from Lori on Mar 30, 2024
We are so glad you stayed with us! We hope you choose us again in the future!!
Comforable ! But some what dated. The ice machine didn't work.
David
Stayed 1 night in Mar 2024
Response from GM,Sanket P. on Mar 27, 2024
Thank you for your stay and feedback. We will address the issue. We didn't have any complaints on the ice machine from any other guest that we could resolve at the time. We did lots of updates last year you can relocate the old and new pictures from the guests' who took them during their stay. We are old but provide the same service as other big brand does at affordable prices.
The staff was polite and helpful. The biggest drawback is the absence of grab bars for the tub
Sheila
Stayed 1 night in Mar 2024
Response from GM,Sanket P. on Mar 27, 2024
Thank you for your review and stay. Not all rooms are required to have grab bars as we do have a couple of rooms with handicapped accessible rooms which you may able to request or call the front desk for availability.
4/10 Poor
Monika
Travelled with family and small children
Mar 26, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We unfortunately had a wet evening. After a long travel day we had just go our children down to sleep (and were almost asleep ourselves) when the ceiling started dripping (loudly and quickly). The hotel was able to move us to another room however this required us to transfer all of our things and our sleeping children during a rainstorm when all we wanted to do was get some rest after a very long day.
Monika
Stayed 1 night in Mar 2024
Response from Lori on Mar 27, 2024
We do apologize for this and as soon as it was brought to my attention I moved you to an upgraded 200.00-a-night suite to try and correct this misfortune.We can not control some matters but we did our best to make the remainder of your stay pleasant. Again, we are sorry and best wishes to you.
8/10 Good
Barbara
Travelled with family, Travelled with pets
Mar 24, 2024
Liked: Cleanliness, staff & service, amenities
I was shocked to hear I had to pay a $50 security deposit and $15 per dog as this was not mentioned on the website. When I let her know we are senior citizens, AAA members and AARP none were accepted to be discounted. She said since I used a third party I was not given any discounts.
Why is this not offered through Expedia?
There was nothing on your site to ask if we were senior citizens, AAA members nor AARP. This should be a considered change on your part.
Barbara
Stayed 1 night in Mar 2024
Response from GM,Sanket P. on Mar 27, 2024
Thank you for your stay and feedback. Sorry for any inconvenience of the 50 security hold amount and pet fee. Yes, we have been doing this for a long time without any issues as most of the hotels do it too. As pet fees go, please check, the Expedia's hotel policy states that pet fees may apply or have a fee amount. If you booked through our brand website it does state that. Also, every hotel operates differently based on their needs, and updating the policies best suits them to protect their assets and damages.
4/10 Poor
Mike
Mar 24, 2024
No hot water in the morning
Mike
Stayed 1 night in Mar 2024
Response from Lori on Mar 27, 2024
We apologize for this. It has been taken care of
6/10 Okay
Rebecca
Travelled with family
Mar 24, 2024
Liked: Staff & service
While the stay was comfortable enough, much of the facility needs an updating. I know the economical price lends itself to a certain clientele, it was still a little unnerving to see a gentleman cutting someone’s hair out in the hallway leading into our building. The blanket on our bed had a huge hole in it and the blanket on the other bed had scratches in it, clearly from an animal. While the walls are thin and we could hear neighbors talking in the room next to ours, no one was loud or out of control. All in all, we got what we paid for.
Rebecca
Stayed 1 night in Mar 2024
Response from Lori on Mar 27, 2024
We were unaware of some of these complaints. We were not informed during your stay.We do apologize.
It’s a great location right next to Rt 77. The rooms are spacious, well kept, & have all the conveniences (fridge, microwave, coffee pot, etc). You can’t find a better bargain.
Amy
Stayed 1 night in Mar 2024
Response from LP on Mar 19, 2024
We appreciate your review
4/10 Poor
Gary
Travelled with family
Mar 18, 2024
Disappointing…went for breakfast before “checkout” …staff came into our room stripped the sheets let the door open no “do not disturb sign available…my son had the room beside us and arrived back at room before checkout and his luggage was in the room sheets were stripped and he was locked and had to get main desk to get new pass keys to open up room… price was affordable but not the service…will not go back to Travelodge in future…very disappointing
Gary
Stayed 1 night in Mar 2024
Response from GM,Sanket P. on Mar 18, 2024
Thank you for your stay and feedback. We are so sorry that happened which is not our policy. It might be a misunderstanding for the housekeeping as they thought you were checking out from the room if there was nothing left in the room. We don't strip the beds if guests' belongings are still in the room. It is not our standard to strip any occupied rooms and housekeeping does get a list in the morning. Again we will address the issue to prevent it in the future.
This is our go to stop traveling North. Clean, comfortable and good water pressure. Breakfast is basic but more than adequate to fuel the next leg of the trip.
Debra
Stayed 1 night in Mar 2024
Response from Lori on Mar 11, 2024
Thank you for the review. We are glad you enjoy the complimentary breakfast offered with your stay.
8/10 Good
Francyne
Mar 9, 2024
Liked: Cleanliness
The property was a bit dated but economical specially if you reserve through Expedia
Francyne
Stayed 1 night in Mar 2024
Response from LP on Mar 10, 2024
We are sorry you thought it was dated, we just recently remodeled our whole property.We are glad that you chose us for your stay.
Clean maintained property. Excellent value except we were given a room with 1 queen bed instead of the king bed reserved. Some freeway noise but not bothersome as we were tired.
Nancy
Stayed 1 night in Mar 2024
Response from LP on Mar 9, 2024
We apologize for the room. If made with Expedia that was something made on their end.Did you let us know when you arrived in your room? If at all possible we would have tried to give you the room that would have been what you were hoping for.We hope other than that issue you enjoyed your stay.
6/10 Okay
MARY
Mar 3, 2024
Liked: Staff & service
Adequate but dated
MARY
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 4, 2024
Hello Mary,Thank you for being a Travelodge customer, we appreciate your business
24 degrees outside no heat in the room ! Rather than offering another room they offered blankets ! We literally slept 5 hours and got up and immediately left went and told the day shift people they also said we could have asked for more blankets !
Randall
Stayed 1 night in Jan 2024
Response from GM,Sanket P. on Feb 28, 2024
Thank you for your review and feedback. Sorry that our heat wasn't ON when you arrived. We don't keep our A/C unit ON as we opt-in for green energy. Our heater does work and heat the room. Please remember when the weather is very cold it will distract the unit as it was freezing temperature during January month. Our front desk staff is always there to assist when you need help or have any issues.
Stayed here last year. Good then and much improved now.
Roger
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 24, 2024
We are pleased to hear that you enjoyed your stay with us, we appreciate your business and we look forward to booking your next stay with us, Thank you.
4/10 Poor
lenna
Feb 22, 2024
Disliked: Amenities
Couldnt find my expedia reservation , credit cards wouldnt work, ended up paying cash, also added $15 a dog fee , which was not advertised, other than that definitely dog friendly , clean , but breakfast was not up to par
lenna
Stayed 1 night in Feb 2024
Response from GM,Sanket P. on Feb 22, 2024
Thank you for your stay and feedback. When it comes to 3rd party bookings, sometimes 3rd party websites and brand websites are not connected or have an issue that's the reason we didn't receive your reservation through the 3rd party booking. You didn't prepay your reservation through a third party. Therefore, your card wasn't charged. Our front desk tried explaining to you regarding that issue. Secondly, please see the hotel policies for the pet fee and others under the policies tab on the 3rd parties websites that state the fees. Our breakfast was between 6 am and 9 am. Coffee is available all day. Sorry that you missed the breakfast or didn't meet the standards of items you are looking for. Our hotel staff is always there to assist the guests when needed. Sorry again for not being able to find the reservation that you booked thru 3rd party website. It's not always in the hotel's hands when a reservation does connect from one server to another.
The office/breakfast area is separate from the rooms but that caused no problems. We enjoyed having a good restaurant just across the parking lot.
Staff was friendly and the facilities were clean. It was a good travel stopover.
Mickey
Stayed 1 night in Feb 2024
Response from Lori on Feb 27, 2024
Thank you so much for your review.
10/10 Excellent
Mark
Travelled with partner
Feb 20, 2024
Liked: Cleanliness, staff & service
Good value.
Mark
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 20, 2024
Thank you for taking time to rate us and leave a review, we appreciate your business!
Check in was quick and easy. Greeted by very friendly staff member. Walking distance to Cracker Barrel
LISA
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 17, 2024
Thank you for rating us 5 out of 5! We're pleased to hear that you had a nice stay with us and we want you to know that we value and appreciate each of our guests! Thank you!
Excellent service, check-in and check-out. Clean room, recent renovation? An ideal type of place to stop when transiting through. Would prefer a better lock on the sliding door to outside.
Kyle
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 17, 2024
Thank you for your rating and for taking time to leave a review for us as well. We appreciate each and everyone of our guests and take all feedback very seriously to ensure the best guest experience possible. We look forward to seeing you again soon!