Outdoor pool, sun loungers
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Reviews of Best Western Shadow Inn

2.5 out of 5
Best Western Shadow Inn
584 N East Street, Woodland, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 134 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for driving.
Stayed 1 night in Apr 2024

6/10 Okay

Irma, Oak Park

The bathroom needs some TLC.
Stayed 1 night in Apr 2024

10/10 Excellent

Carolynn Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Shadow Inn were excellent in helping to solve a billing issue with Expedia. Special shout out to Monique who called Expedia and sorted it out AND called me back with the outcome, This is an older property but was clean, the beds and linens comfortable and the place was quiet. Bathroom are older and could do with some upgrading.
Stayed 1 night in Apr 2024

8/10 Good

Carolyn F

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the friendly welcome.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shannon, Camarillo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
check in was easy. the room with king bed was very nice, a little bit older property. the area was ok. not much dining close by but drove only five minutes to get to a restaurant
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service
Arrived around 10pm for our reservation and was given a room which turned out to only have one bed for four people.turned out there was a skeezy looking sofa bed, but no sheets. Went to see about another room and the woman at the desk was unsympathetic and handed me sheets, telling me to make it myself. When we opened up the sofa bed some old food fell out onto the floor. Our bad for showing up later at night, but service sucked. Never going back.
Stayed 1 night in Apr 2024
Response from Nicole on Apr 11, 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jeremy

Property was decent, they advertised two queens and a sleeper sofa on Expedia, I was told when I checked in there was just a chair and not a sleeper sofa, I most likely would of found a different hotel if I knew ahead of time l.
Stayed 1 night in Mar 2024

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like the court area. Quiet and feel very secure. Grounds are very well kept and clean
Stayed 1 night in Mar 2024

8/10 Good

Dean

Liked: Staff & service
The carpet in the room needs to be replaced
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service
The area felt pretty safe which was nice. The staff seemed a little unprofessional. The smoke detector in my room was beeping and I was asked to swap the battery myself by standing on a chair. One of the staff members was on a phone call with her manager discussing another staff member while I waited for assistance. Overall very odd. The morning staff was better. The carpet in the room was also very dirty.
Stayed 1 night in Mar 2024

10/10 Excellent

Olimpia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!
Stayed 1 night in Mar 2024

10/10 Excellent

Dominic, Fresno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean quiet and good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Liked: Staff & service, amenities, property conditions & facilities
Close to the freeway without the increased noise. Easy and quick check in. Close to the airport for early departures and late arrivals. Room enough for 5.
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ability to have more than 4 guest in a room. Close to the freeway without being noisy.
Stayed 1 night in Feb 2024

6/10 Okay

ROSCHELL

Travelled with family
Liked: Staff & service
.
Stayed 1 night in Mar 2024

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall it was a good stay
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
I love the new updated rooms , so comfortable!!!
Stayed 2 nights in Feb 2024

2/10 Terrible

Katherine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There is noise all night and I can hear people walking around

10/10 Excellent

Ronald, Fremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherril, Oregon City

Stayed 1 night in Feb 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
The room was clean. The property was fine but would not stay longer than one night. Conveniently close to the airport. The downside to the hotel is that there is no places to eat or shop nearby.
Stayed 1 night in Feb 2024

4/10 Poor

Maria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is very friendly and very helpful but the property needs attention, the first room we got the outlets were not working, restroom smelled like pee, carpet had trash, we asked to.be moved and the other one was somehow better.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carl, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Feb 2024

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there was really friendly and breakfast was great
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Friendly helpful accommodating staff. But older, dated hotel. They are charging 4 star prices for a 3 star property.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities
My refrigerator was not working, but they put my stuff in the hotel refrigerator. Amber is awesome, very helpful and friendly.
Stayed 1 night in Jan 2024

8/10 Good

Cindi

Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service
The first room we were given had not been serviced. The front desk clerk immediately gave us another room and apologized (she was great).
Stayed 1 night in Jan 2024

10/10 Excellent

GLORIA, Irving

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple. The lady who helped us was efficient and kind. On a rainy day it was appreciated.
Stayed 1 night in Dec 2023

4/10 Poor

Dewayne D.

Stayed 1 night in Jan 2024
Response from Sam on Jan 27, 2024
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service thanks
Stayed 1 night in Dec 2023

2/10 Terrible

collette

Stayed 1 night in Dec 2023

6/10 Okay

Heungsu

Business traveller
Disliked: Staff & service, property conditions & facilities
No blow drier in the room Breakfast was just toast and serial.
Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2023

8/10 Good

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Laurel

Stayed 1 night in Dec 2023

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Debbie

Stayed 1 night in Dec 2023

10/10 Excellent

Mary, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

NICK B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Just a suggestion to replace the cracked sink in the bathroom. I know it would be hard as the whole granite top would have to be removed to do it. #137
Stayed 1 night in Dec 2023

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023