Studio Suite, 1 King Bed, Non Smoking

Reviews of Ramada by Wyndham Wisconsin Dells

2.5 out of 5
Ramada by Wyndham Wisconsin Dells
1073 Wisconsin Dells Pkwy South, I-90/94 & Exit 92, Baraboo, WI

Reviews

7.0

Good

Rating 10 - Excellent. 219 out of 1005 reviews" "
Rating 8 - Good. 327 out of 1005 reviews" "
Rating 6 - Okay. 209 out of 1005 reviews" "
Rating 4 - Poor. 144 out of 1005 reviews" "
Rating 2 - Terrible. 106 out of 1005 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Liked: Staff & service
Stayed 4 nights in Mar 2024

6/10 Okay

Colleen

Travelled with family
Liked: Cleanliness
The staff were friendly and nice.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Colleen,Thank you for being our guest and sharing your feedback. Our team is known for being one of the best in the business, so we are delighted you enjoyed our friendly service during your visit. That being said, we know there is no cap on improvement, and we would love to know what it would take to earn a five-star rating from you. Please feel free to reach out with any concerns you may have had during your visit, and we look forward to welcoming you back in the future.

10/10 Excellent

Felicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Great Wolf Lodge. We had such a wonderful stay and the owner was such a nice person. We celebrated our little girls 2nd birthday and this place was just perfect. Very clean and if we needed anything we were helped quickly.breakfast was very delicious Definitely recommend.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Felicia,We are honored you chose Ramada Wisconsin Dells to help celebrate your daughter's 2nd birthday, and we are delighted you had such a wonderful stay. Your kind comments about our delicious breakfast, spotless accommodations, and great service are truly appreciated and will be shared with the team. We look forward to welcoming you back for another great getaway.

2/10 Terrible

Kayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff was rude when I arrived. Then when we got into the room, it looked nothing like the room shown in the picture as it had damage, potential mold, smelt bad, wrecked furniture, and etc.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Dear Kayla,Thank you for sharing your thoughts. We're concerned to hear about your experience upon arrival and the condition of your room. We take your feedback seriously and are committed to addressing these issues to ensure a welcoming and comfortable stay for all our guests. We value your input, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Becca

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was wondeful and very friendly! The property itself could use updating and privacy updates to make the rooms feel quieter/friendly.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 7, 2024
Dear Becca,Thanks so much for your review. We're delighted you enjoyed our friendly, hard-working team, and we also appreciate your feedback about our property. We'd love to welcome you back the next time you're in the area!

10/10 Excellent

Rachele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, tidy hotel. The room was clean, the jetted tub worked great, and the bed was comfy. The staff was friendly and met all of our needs. We'd stay here again.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Rachele,We are delighted that you had a great stay with us! From our comfortable room to our friendly team catering to your needs, we are pleased to have met your expectations. Your eagerness to return is the highest form of compliment we can receive. We can't wait to welcome you back to Ramada Wisconsin Dells, for another fantastic experience!

6/10 Okay

Paul Edward

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Good breakfast
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 1, 2024
Dear Paul,We always appreciate hearing from our guests, and we're glad our tasty breakfast was to your liking. If there's anything we can do to make your next visit even better, please let us know. We hope to see you again soon.

10/10 Excellent

michael william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 1 night in Jan 2024
Response from General Manager on Jan 28, 2024
Dear Michael,Our team members are the heart and soul of our whole operation, and we will gladly share your kind words with them. The pleasure was all ours to welcome you to Ramada Wisconsin Dells, and we look forward to serving you again!

8/10 Good

Deb

Travelled with family and small children
Very clean, friendly staff.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 14, 2024
Dear Deb,Thank you for choosing Ramada Wisconsin Dells! We take pride in providing our guests with a clean and welcoming environment, and your comments are a testament to our efforts. It was a pleasure to host you, and we look forward to welcoming you back!

6/10 Okay

nilsa

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jeisha L Vicenty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Chuck

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Good location
They are remodeling and what is done so far is very nice. The bed was comfy and the room was nice. The morning clerk was very friendly and interacting with the guests.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 29, 2023
Dear Mike,Thank you for choosing Ramada Wisconsin Dells and for taking the time to leave your delightful review. We are thrilled you enjoyed our comfortable bed, great location, and friendly staff. We are all excited about our wonderful renovations and look forward to impressing you even further on a future visit.

8/10 Good

edgar

Travelled with family and small children
Property is under renovation
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 29, 2023
Dear Edgar,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. That said, while we are making improvements, we work hard to prevent their impact on our current guests, and we regret any disappointment in this respect. It was a pleasure having you here, and we hope you return soon.

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I paid for a double queen with the pull out couch. The couch was so old, with a paper thin mattress on it, that had the springs poking through. We couldn't even use it. When booking I did ask for an updated room, the only part that was updated was the paint and that wasn't even done.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 14, 2023
Dear Tammy,Thank you for taking time out of your day to share your thoughts. While we are glad our staff upgraded you to a different room, we are disheartened that your time with us fell short of your expectations. We are constantly searching for ways to improve and will use your constructive comments to help us enhance the quality of our accommodations. While your time with us was less than ideal, we hope you'll revisit us for a better overall experience.

6/10 Okay

Kim

Stayed 2 nights in Dec 2023

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
While the kids were in the hot tub and we were in the pool, the lady from the front desk threw chemicals in the hot tub!!!! We had the kids get immediately out. The next night she added chemicals again while we were in the pool. She was not friendly at all. The window was open when we came into our room and screen was bent. The toilet paper in the bathroom at the pool was never restocked. One of the bathrooms light was burnt out completely. The other bathroom’s door had the striker plate hanging and you were unable to keep shut and lock. Our room was very small and the chair was cracked and tattered. Bathroom is so small your hips hit the toilet paper while sitting on toilet. We will not return here. Although it was cheaper and my expectations were less- throwing chemicals in the hot tub while people are in it crosses a line!!!
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 12, 2023
Dear Crystal,Thank you for taking a moment to share your comments. We were surprised and disappointed to read your remarks as our team follows all recommended guidelines for hot tub maintenance, and the claims you have made are quite serious. As we discussed with you during your visit, the chemical you mentioned is harmless baking soda, which was used to balance the pH of the pool and hot tub. Despite this, we are using your comments to ensure this information is as transparent as possible going forward. Please know that the safety of all of our guests is of the utmost importance. Should you wish to discuss this further, do not hesitate to reach out to us offline. We wish you all the best.

4/10 Poor

Jorge

Travelled with family, Business traveller
Disliked: Cleanliness
No Goood for me
Stayed 1 night in Nov 2023
Response from General Manager on Nov 29, 2023
Dear Jorge,We always appreciate hearing from our valued guests and know that it is disappointing to see that your stay did not meet all your expectations. Specific feedback serves us best, so please consider reaching out and letting us know where we fell short so we can work to make positive changes. Additionally, we always encourage our guests to bring any issues to the attention of our front desk team so we can be sure your stay is returned to an enjoyable one while you are still with us. Thank you, and we wish you well on your future travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great extended weekend with my husband.
The lady that checked us was amazing.. very friendly and helpful. Made sure if we needed anything just call down. Which we did. . We couldnt get our hot tub to work, she told how to fix it. The bed was sooo comfortable & big, it was perfect for us. The hot tub was the perfect size for the both of us. Was in a perefect location.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 20, 2023
A weekend getaway is bound to be a good time. However, it only gets better when you stay at Ramada Wisconsin Dells. The convenient hot tub and comfy beds are perfect for R&R. We love to see that you and your partner had an amazing stay. Thank you so much for the perfect rating. Come back and visit us again anytime.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Toilet ran on and off every 2 minutes
Stayed 1 night in Nov 2023

8/10 Good

Dorene

Liked: Room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun mini vacation
Very comfortable bed, very room and the hot tub was perfect for us
Stayed 1 night in Nov 2023
Response from General Manager on Nov 15, 2023
Dear Mike,Thank you for choosing Ramada Wisconsin Dells for your mini vacation. It was a pleasure having you here, and we're delighted that our comfortable bed and relaxing hot tub made for a perfect experience. We appreciate the positive review and look forward to your next getaway.

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Walking in the place looked like a storage unit. Desk stacked up by the desk and lamps lined up down the hallway. Front desk woman was completely rude. Got to the room and trash cans were not empty, toilet paper rolls were empty. Had to go ask for toilet paper. The shower had a hole in the wall. Beds were uncomfortable. Terrible stay from start to finish. Left a day early cause just couldnt stand it anymore
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 7, 2023
Dear William,Thank you for your feedback. We regret to learn about your disappointment in our accommodations, and we want to assure you that we've shared your concerns with the rest of our team so we can seize all opportunities for improvement. While your time with us was not as expected, we hope you'll come back and see us for a better overall experience.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Gaylord

Stayed 1 night in Oct 2023

6/10 Okay

LYNN

Travelled with partner
Nice staff. Good value. Just nothing special.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Thank you for writing to us. While we are glad you enjoyed our stay and appreciated our hard-working staff members, we do wish we could have provided you with the excellent stay we are known for. If there is anything that could have been done to make your stay more enjoyable, please do not hesitate to reach out.

8/10 Good

Paul

Stayed 1 night in Oct 2023

6/10 Okay

Dawn

Could have been a little cleaner especially outside. Garbage cans could have been emptied more often. Rodent trap on the sidewalk outside of my room didn’t inspire confidence that everything was clean. Construction items piled up in the lobby so hopefully a remodel coming soon. Breakfast was good but again garbage cans needed to be emptied. The gentleman that was working was nice and polite and was constantly busy so maybe they need a little more help to keep up with outside cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

Jeanine

Stayed 2 nights in Oct 2023

8/10 Good

Anna

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay & would stay again. The owner is very hard working & very helpful. The breakfast was one of the better ones we’ve had- 2 waffle makers & fully stocked & ample seating.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 23, 2023
Dear Sarah,Thank you for allowing Ramada Wisconsin Dells to host your recent stay. It's wonderful to hear you had an enjoyable experience and that you appreciated the friendly hospitality provided, as well as the opportunity to try our delicious breakfast selection. We're grateful for your kind words, and we hope to welcome you back on another occasion.

8/10 Good

Cyrus

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 20, 2023
Thank you for your five-star review of Ramada Wisconsin Dells! We're thrilled to know our front desk team contributed to an excellent experience for you. Getting such great feedback is rewarding and fuels our commitment to offer top-notch service continually. We hope to welcome you back soon!

8/10 Good

CLAUDIA, OXFORD

Stayed 1 night in Oct 2023

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa bath, had an enjoyable stay.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Dear Michael,It is wonderful to know that you had an excellent experience with us! Thank you for your perfect rating and for mentioning our rejuvenating spa bath. It was a pleasure having you here, and we hope you return soon!

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms
Stayed 1 night in Oct 2023
Response from General Manager on Oct 10, 2023
Thank you so much for choosing to stay with us at Ramada Wisconsin Dells. Providing our guests a comfortable stay is one of our top priorities. Consequently, we are delighted to hear that you felt comfortable during your stay. We hope the rest of your travels were a success, and we hope to see you again soon.

4/10 Poor

Monte, Greeen Bay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is old and dirty. Carpets ripped, hallways filthy. Beware, there are no plugs on the headboard side of the room. The only outlet is in sink area. I had to run a 16’ extension cord so I could use my CPAP.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 2, 2023
Dear Monte, Thank you for taking the time to leave a review. We regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. Also, please know that there is an outlet on the wall between the beds. In our king rooms, there are outlets on the lamps and on either side of the bed. Nevertheless, we appreciate your feedback and hope you'll give us another chance.

4/10 Poor

Terrie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Funky smell.
There was a funky smell in the hall. The room had a questionable musty smell. In the morning when using the shower we noticed the bar use for helping one self up or for the he wash cloth was missing so water from the shower was entering the hole and who knows what happened from there. Mold, mild dew, rot ?????.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Terrie, Thank you for taking a moment to leave a review. We regret to hear you were disappointed with your stay and encountered unpleasant odors. Please know we encourage all of our guests to contact our front desk team, who are happy to assist if there's anything less than perfect with their accommodations. We strive to deliver high standards of cleanliness and your comments will be reviewed with our housekeeping staff so we can ensure our rooms are in top condition for future stays. Your feedback is appreciated, and we hope you'll consider coming back to see us.

8/10 Good

Carolyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
property was unattractive. could use some landscaping.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 23, 2023
Dear Carolyn,Thank you for being our guest at Ramada Wisconsin Dells and for taking a moment to share your feedback. While we are sorry you weren't more impressed with our curb appeal, we hope that otherwise you enjoyed a comfortable visit. It would be a pleasure to welcome you back on future visits to the area.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to stay a bit longer past checkout time. For a fee I was ok with, I could checkout at a later time.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Dawn,Hosting you was a pleasure, and we are grateful for the perfect rating. We are happy that we could accommodate your late checkout, and we hope this time was beneficial to your stay. Please come back to Ramada Wisconsin Dells, anytime your travels bring you back this way!

6/10 Okay

Nicole

Disliked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Firmer beds needed
Bed was too soft.did not sleep well. Washroms were too small.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 13, 2023
Thank you for sharing your feedback. We always aim to ensure our guests have the best experience with us, and while our beds are to the standard of our brand, we regret that they were not to your preference. At our hotel, we offer many room types and are always willing to show you other options that will better suit your needs. We appreciate your input and hope to serve you again.

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Marilyn, It was wonderful having you as our guest recently! Thank you so much for your wonderful review and for giving us a perfect rating. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

2/10 Terrible

thomas

Travelled with group
Disliked: Cleanliness, staff & service
Nice aside from the flies!
Poll was nice and front desk staff was mostly pleaseant, but there were flies everywhere! It was so bad that the front desk is handing out fly swatters. The rooms, halls, and pool area all had flies which severely detracted from our stay.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 9, 2023
Dear Thomas, We appreciate your feedback regarding your recent stay, and we're glad to hear that you found our pool nice and the front desk staff pleasant. However, we regret that there was an issue with flies during your visit. This is certainly not the experience we want our guests to have. We take cleanliness seriously and will investigate and address this issue to ensure it doesn't happen in the future. Thank you for bringing it to our attention, and we hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023