Jetted tub

Reviews of Great Wolf Lodge Wisconsin Dells

3.5 out of 5
Great Wolf Lodge Wisconsin Dells
1400 Great Wolf Dr, Baraboo, WI

Reviews

8.4

Very good

Rating 10 - Excellent. 473 out of 1003 reviews" "
Rating 8 - Good. 325 out of 1003 reviews" "
Rating 6 - Okay. 104 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lucina

Travelled with family
Liked: Staff & service, amenities
Dirty diaper and trash left outside our room on deck when we checked in. I through it away. No one came to clean our room either.
Stayed 2 nights in Mar 2024
Response from Shawn W. on Mar 14, 2024
Hi Lucina! We're sorry to hear about this experience from your stay. We will make sure that our housekeeping management is made aware of the state of you room. Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely a great time with my 1 year old child. He absolutely loved the kids activities and the place was exactly for him. If you are going to go make sure you take children because its more of a family & childrens place. Dinning areas are so close just like a few minutes walking and good shopping area an outlet mall next to it. Staff was very nice and helpful with everything. Pools are clean and water slides are fun as well. Overall, i definitely recommend bring my child again later in time.
Stayed 3 nights in Feb 2024
Response from Shawn W. on Feb 23, 2024
Thank you for staying with us, Sergio! We're glad your family enjoyed their stay. We hope to see you again soon!

10/10 Excellent

muhamad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shawn W. on Feb 6, 2024
Thank you for staying with us, Muhamad! We look forward to seeing you again!

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many things to do!
Stayed 2 nights in Jan 2024
Response from Shawn W. on Feb 6, 2024
Thank you for staying with us, Andrea! Come visit our pack again soon!

6/10 Okay

Maricon

Liked: Cleanliness, staff & service, property conditions & facilities
my son enjoyed the place. its family friendly place
Stayed 1 night in Jan 2024
Response from Shawn W. on Feb 6, 2024
Thank you for visiting us, Maricon! We hope your family comes to visit us again soon!

10/10 Excellent

diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024
Response from Shawn W. on Feb 6, 2024
Thank you for coming to visit us, Diana! We hope to see you again soon.

4/10 Poor

Cruz

Travelled with family and small children
Disliked: Property conditions & facilities
I didn't like the late check-in hour and very early checkout, ridiculous. No teens activities, pool duty ans small, super duty old carpet in room, mattress very bad....never going back.
Stayed 3 nights in Jan 2024
Response from Shawn W. on Feb 6, 2024
We're sorry that you didn't enjoy your stay, Cruz. We hope to improve this impression on your next stay.

4/10 Poor

Mauricio

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Shawn W. on Feb 6, 2024
Thank you for staying with us, Mauricio. Was there anything that we could have done to improve your stay?

10/10 Excellent

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park was awesome.
Stayed 1 night in Dec 2023
Response from Shawn W. on Feb 6, 2024
Thank you for staying with us, Kathleen. Come back and visit our pack soon!

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families with young children
More modest than Kalahari, but for just a quick get-a-way for mama & my young children it was perfect. The hotel plans activities all-day for kids up to ~10 years old, including a scavenger hunt & a dance party with foam snow & live music! Beds are VERY comfortable, everything is clean. Beautifully decorated.
Stayed 1 night in Dec 2023
Response from Shawn W. on Feb 6, 2024
We happy you enjoyed your stay with us, Lauren! We hope to see you again soon!

10/10 Excellent

Allan Francis

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not over crowded
Stayed 1 night in Dec 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

T

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was nice and great activities for kids, water parks had way too many slides closed which was main reason we selected Great Wolf.
Stayed 1 night in Oct 2023

10/10 Excellent

Leah

Stayed 1 night in Oct 2023

10/10 Excellent

Caris

Stayed 1 night in Sep 2023

10/10 Excellent

Yolanda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jacqueline

Liked: Amenities
I love all the activities they had for the kids but also the part for the adults. I also enjoyed the hotel was close to everything. Most of all the cleaness beds were beyond comfortable and quiet time was the best! Had a great time with family.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wolf lodge
Fun Nd family friendly.
Stayed 2 nights in Aug 2023

2/10 Terrible

Omar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone be aware of scam at this property I paid the full amount for my family stay and after I returned to home they charged my credit card 265.98 dollars as they have credit card information for security deposit and contacted them many times for the refund with no result.

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The price is way too much for what you get. Our patio door was broken and room smelled terrible. Trying to relax at the water park the drain smelled like sewage. After getting there we chose to see more attractions off the property. We will not be going back.
Stayed 1 night in Aug 2023
Response from Nicole, Guest Services Manager on Aug 28, 2023
I do apologize for not meeting your expectations. It is our hope that you will decide to stay with us again so that we may have the chance to regain your confidence in us.

10/10 Excellent

Hristos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Nicole, Guest Services Manager on Aug 28, 2023
Thank you for taking time to complete a survey on your recent stay with us!

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nicole, Guest Services Manager on Aug 28, 2023
Thank you for taking time to complete a survey on your recent stay with us!

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and found it to be very clean, super nice staff, fun activities throughout the day for kids, well kept/clean swimming area. We saw managers doing safety checks with staff by surprise to log their response time and they all did really well. My only two issues were the ceilings/floor aren’t well insulated so you hear people running around above you (not a hotel issue, more rudeness of others) and dining options. For dinner you only have a pizza place and a restaurant but neither have tons of options. Other than that, we had a great time!
Stayed 2 nights in Aug 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for taking time to complete the survey on your stay with us!

8/10 Good

Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great. Carpets in the room could’ve used a deep cleaning and grease from door hinges was in excess. Pigeon poo was all over deck area. Staff working towel area some were strict and others were cool. Prices around property were excellent charged a higher price for snack bar inside pool area like a full meal but property prices everywhere else was great. We enjoyed our stay. Nightly text msgs were slightly annoying telling everyone about quiet hours.
Stayed 4 nights in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for taking time to complete a survey on your recent stay with us!

10/10 Excellent

William

Stayed 2 nights in Jul 2023
Response from Nicole, Guest Services Manager on Aug 28, 2023
Thank you for taking time to complete a survey on your recent stay with us!

10/10 Excellent

Karisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!!
Stayed 3 nights in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for the great comments - We appreciate it!

6/10 Okay

Alyssa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
I do apologize that your stay did not meet your expectations. It is our hope that you will stay with us again in the future so that we may have the chance to regain your confidence in us.

8/10 Good

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had fun with the kids
Stayed 2 nights in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for letting us know how your stay was with us!

10/10 Excellent

Delbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Find
We needed a last minute place to stay and booked this hotel to surprise our nephew. For it being last minute the room was great and we all had a fun relaxing time.
Stayed 1 night in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for letting us know how great your stay was with us!

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very big and lot's for people to do.
Stayed 1 night in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
We hope to have you stay with us again in the future!

8/10 Good

Heather

Stayed 2 nights in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for taking time to complete a survey on your recent stay with us!

10/10 Excellent

daniel

Stayed 3 nights in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for taking time to compete the survey on your recent stay with us!

8/10 Good

Julie, Wheaton

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time with my young children there. Plenty of things to do on the property and loved the Summer Camp In activities in addition to the water park facilities.
Stayed 2 nights in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for letting us know how great your stay was!

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for taking to complete the survey on your recent stay with us - We do hope that you will stay with us again in the future!

6/10 Okay

Jagadesh

Travelled with family and small children
Not a great experience. We felt that Chula vista is better than great wolf lodge. On duty manager who helped to attend our needs was kind and goid. Fronk desk (Jaylynn) was quite moody. Can do better.
Stayed 2 nights in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
I do apologize that we did not meet your expectations. It is our hope that you will stay with us again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Nicole, GSM on Aug 11, 2023
Thank for taking time to complete the guest survey. We hope to have you stay with us again in the future!

6/10 Okay

Guadalupe

Travelled with family
Stayed 5 nights in Jun 2023
Response from Nicole, GSM on Aug 11, 2023
I do apologize for your stay not meeting your expectations. It is my hope that you will stay with us again so that we may have the chance to regain your confidence in us.

10/10 Excellent

Kenia

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for taking time to complete a survey on your recent stay with us - We appreciate the terrific score!

4/10 Poor

Denise

Stayed 1 night in Jun 2023
Response from Nicole, GSM on Aug 11, 2023
I do apologize for your stay not meeting your expectations. It is my hope that you will stay with us again so that we may have the chance to regain your confidence in us.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for taking time to complete a survey on your recent stay with us!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
What an amazing vacation! Rooms were great. Even when a mouse was found in one of our rooms, a quick call to the front desk and that room was upgraded immediately. Water park clean and fun. Customer service in the dining areas, water area, gift shops excellent. Friendly staff always with a smile.
Stayed 3 nights in Jun 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for letting us know how great your stay was. We hope to have you visit with us again soon!

8/10 Good

Andie

Travelled with group
Liked: Cleanliness, staff & service
Nice place overall. My only complaint was that the Waterpark was very slide heavy- not many places to simply relax in water. It’s GREAT for kids, not so perfect if you have adults or teens.
Stayed 1 night in Jun 2023
Response from Nicole, GSM on Aug 11, 2023
Thank you for taking time to let us know how great your stay was with us!

4/10 Poor

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Nicole, GSM on Jul 21, 2023
I am sorry that your stay did not meet your expectations.

4/10 Poor

Yolanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms are dirty and they don’t provide daily room cleaning
Stayed 2 nights in Jun 2023
Response from Nicoe, GSM on Jul 21, 2023
I do apologize for the cleanliness issues with your guest room. I will certainly let our Housekeeping Manager know.

8/10 Good

Andrew

Travelled with family
Disliked: Property conditions & facilities
The front desk staff was not as welcoming as one would expect. The water park inside was kinda dirty.
Stayed 1 night in Jun 2023
Response from Nicole, GSM on Jul 21, 2023
Thank you for letting us know the issues you experienced so we can correct them. I do hope that you will stay with us again!

8/10 Good

TRAVIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family getaway!
Long line.to check in but overall a great place.
Stayed 1 night in Jun 2023
Response from Nicole, GSM on Jul 21, 2023
Thank you for staying with us!

10/10 Excellent

Jose

Stayed 1 night in May 2023
Response from Nicole, GSM on Jul 21, 2023
Thank you for taking time to do a survey! We appreciate it!

8/10 Good

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Water park wasn’t overcrowded. The room needed a little updating, especially the tub.
Stayed 1 night in May 2023
Response from Nicole, Guest Services Manager on Jun 1, 2023
Thank you for taking time to let us know how your stay was. I will forward your updating suggestions to the proper department heads. We hope to have you as our guest again!

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great time away from the everyday business of life. Very relaxing.
Stayed 2 nights in May 2023
Response from Nicole, Guest Services Manager on Jun 1, 2023
Thank you for taking time to let us know how your stay was. We hope to have you visit with us again in the near future!