All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We did not like the staff and my wife’s wedding ring went missing
johana
Stayed 3 nights in Apr 2024
Response from William H on Apr 15, 2024
Hello Johana and Geoffrey, We’re very sorry to hear that your experience did not meet your standards. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to us to discuss your experience in more detail. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit, and we sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
8/10 Good
Freedom
Apr 14, 2024
Liked: Cleanliness, staff & service
Freedom
Stayed 1 night in Apr 2024
Response from William H on Apr 15, 2024
Hello Freedom, Thank you for taking time sharing your review with us. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
Hello Howard, Thank you very much for your review. We appreciate your positive feedback about our hotel. We do take pride of our on-site restaurants and we are glad you were able to visit one of them. We hope to see you again soon!
Highly recommended. Nice clean rooms. Friendly staff. Cozy and quiet..
Cory
Stayed 1 night in Apr 2024
Response from William H on Apr 14, 2024
Hello Cory, the hotel's staff and management are thrilled that you had such a great and meaningful experience with us! We all take great pride in our work, and our sincerest hope to see you again soon! Best of luck to you and your family! Take care!
Hello Robert, Thank you very much for your review and feedback. We're thrilled to hear that you were satisfied with your room accommodations and services.
Hello Joseph, Thank you very much for your five out of five review! We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.
Handy location, excellent service, secure elevator access, comfortable.
Donna
Stayed 1 night in Apr 2024
Response from William H on Apr 3, 2024
Hello Donna, I appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
Wonderful staff. Nice and close to everything was good to.
Kathleen
Stayed 3 nights in Mar 2024
Response from William H on Apr 3, 2024
Hello Kathleen, Thank you very much for your excellent review and feedback. We appreciate the time and effort in sharing your experiences because our focus is on the guest and providing the best experience. We are glad you chose to stay with us and we are truly happy to know that you are satisfied with our services. We will be sure to share your comments with the Guest Services team and Management. We hope to see you again very soon. Take care!
I enjoy the location and the clean rooms very comfortable
Larry
Stayed 1 night in Mar 2024
Response from William H on Apr 3, 2024
Hello Larry, Our goal is always to exceed your expectations! We're thrilled to hear that our location is so convenient for you. If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Thank you very much for your five out of five review! We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.
Hello Walter, I appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
the restaurants make it easy to stay put and relax after a busy day
Rhona
Stayed 1 night in Mar 2024
Response from William H on Mar 27, 2024
Hello Rhona, Thank you very much for your review and feedback. Our goal is always to exceed your expectations! We are happy to hear that you were able to enjoy one of our on-site restaurants. We look forward to welcoming you back to our hotel in the future.
Hello Radene, Thank you very much for your review and feedback. We're thrilled to hear that our location is so convenient for you. We hope to see you again soon.
Hello Ippak, Thank you very much for such great review! We're glad to see that you enjoyed your stay. Looking forward to seeing you again soon!
10/10 Excellent
Elizalde
Mar 22, 2024
Elizalde
Stayed 1 night in Mar 2024
Response from William H on Apr 11, 2024
Hello Elizalde, Thank you very much for your review and feedback. We look forward to welcoming you back to our hotel in the future.
6/10 Okay
Deb
Travelled with partner
Mar 21, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Lots of parking
Deb
Stayed 1 night in Mar 2024
Response from William H on Mar 26, 2024
Hello Deb, Thank you for taking time sharing your review with us. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
6/10 Okay
Charlie
Travelled with partner
Mar 18, 2024
The people behind the desk were very good and nice
Charlie
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 21, 2024
We truly appreciate your positive feedback about our hotel, Charlie. We do take pride in catering to our guests’ needs the best way we can. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you’re traveling to our area again soon, don’t hesitate to call us. Take care!
6/10 Okay
Kristy
Travelled with partner
Mar 18, 2024
Liked: Staff & service
The price for the stay was affordable, the rooms were decent however, it had a weird mildew smell in the rooms. I'm not sure if it was the carpets but Luckily i had packed some ferbreeze in my car and sprayed it down. other than the smell it wasn't too bad. The front desk staff were very nice!
Kristy
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 21, 2024
Hello Kristy, thank you for taking the time to leave such a thorough review and feedback of our hotel. We have noted your comment about the cleanliness of your room and we are very sorry to hear that you weren't satisfied with it. We will make sure to pass along your comments to our Housekeeping Department so we can avoid this from happening in the future. We are happy that you enjoyed your stay despite the concern and we are looking forward to having you stay with us again soon!
Thank you very much for your five-star review, Carmen! We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.
6/10 Okay
brenda
Travelled with family
Mar 18, 2024
Liked: Cleanliness
It was okay for an overnight stay. We didn’t use the facilities.
brenda
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for taking time sharing your review with us, Brenda. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
6/10 Okay
john
Mar 18, 2024
Liked: Cleanliness, staff & service
Overall Hotel was good. Unfortunately the room they gave me was close to the laundry and my whole room would shake. They need to fix that issue for future clients. It kept me awake. I mentioned it to the front desk but they did not seem to care!
john
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 21, 2024
We’re very sorry to hear that your experience did not meet your standards, John. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to us to discuss your experience in more detail. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit, and we sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
Although I was able to park it was quite congested.
Debbie
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for taking time sharing your review with us, Debbie. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
6/10 Okay
Tricia
Travelled with family, Travelled with family and small children
Mar 17, 2024
Liked: Staff & service
Disliked: Cleanliness
Hit tub and pool area dirty. Hot tub had hair and skin tissue very visible in top of water. Jets did not work. Floors in general hotel dirty as well.
Tricia
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
We’re very sorry to hear that your experience did not meet your standards, Tricia. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to us to discuss your experience in more detail. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit, and we sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
10/10 Excellent
Kyle
Mar 14, 2024
Kyle
Stayed 1 night in Mar 2024
Response from William H on Apr 3, 2024
Hello Kyle, Thank you very much for your five out of five review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.
Ive stayed at sandman plenty times ' but for the price and service next time will go elsewhere i had to change rooms because i ordered a more expensive one second day and they wouldnt let me habe it till 40m so i had to spend all day out with my luggage then the pool and hottub is gross not clean jets dont work and the stagf is too lazy to restock towels id avoid
Pat
Stayed 2 nights in Mar 2024
Response from William H on Mar 16, 2024
Hello Pat, Thank you very much for your review and feedback. We would like to offer our apologies for your reservation experience and we appreciate you bringing this to our attention so we can avoid this from happening in the future. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion, Thank you.
8/10 Good
Denise
Travelled with partner
Mar 12, 2024
Liked: Staff & service
It was okay! I remember it being nicer a few years back.
Denise
Stayed 1 night in Mar 2024
Response from William H on Mar 16, 2024
Hello Denise, We appreciate your feedback about our hotel. I’m sorry to hear you feel the hotel was nicer a few years ago, and in need of a makeover. We hope you’ll come back and join us to see the new look.
I found out that there is a walkway indoors to the restaurant next-door. I wish they would have let me know so l didn't have to walk thru the slush to get there
Walter
Stayed 2 nights in Mar 2024
Response from William H on Mar 16, 2024
Hello Walter, We apologize that our staff did explain properly where the amenities were located. Our customer's happiness is always our highest priority. We do take pride of our on-site restaurants and we are glad you were able to visit one of them. We hope to see you again soon!
Hello Gary, Thank you very much for such a great review! We're glad to see that you enjoyed your stay. Looking forward to seeing you again soon!
10/10 Excellent
Larry
Mar 11, 2024
Larry
Stayed 1 night in Mar 2024
Response from William H on Apr 3, 2024
Hello Larry, Thank you very much for your review. We look forward to welcoming you back to our hotel in the future.
6/10 Okay
Jasmin
Mar 11, 2024
Couldn’t keep our vehicle there for free even though in five days we fly back to stay another night
Jasmin
Stayed 1 night in Mar 2024
Response from William H on Mar 11, 2024
Hello Jasmin, we are sorry to hear that the parking was not disclosed to you by our third-party vendor. Please note third party vendors are not able to provide any services other than the room booking. You may call us for our Park & Fly rates for your next visit. Thank you and we hope to see you again soon!
8/10 Good
Bobby
Mar 9, 2024
Bobby
Stayed 1 night in Mar 2024
Response from William H on Mar 30, 2024
Hello Bobby, Thank you for taking time sharing your review with us. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
Bed was as hard as sleeping on the ground, the coffee machine didn’t work, the heat didn’t work and when I mentioned it at check out the concierge didn’t even acknowledge other than stating the fact of new beds arriving soon.
Jonathan
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Hello Jonathan, We’re very sorry to hear that your experience did not meet your standards. We value our guest's feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to us to discuss your experience in more detail. We have noted your comment about the bedding, coffee maker and heat in your room and we appreciate you bringing this to our attention so we can have our maintenance staff correct these issues. Thank you!
Hello Dale, Thank you very much for your five out of five review! We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.
The hotel itself is great. The staff are helpful, the rooms are nice and clean. My only problem with this stay was that there were huge tractors out clearing snow at properties that surround the hotel all night long (yes, ALL night) It was very loud and made it difficult to sleep.
Rene
Stayed 1 night in Feb 2024
Response from William H on Mar 6, 2024
Hello Rene, thank you for taking the time to leave such a thorough review and feedback of our hotel. We have noted your comment about the noise in the surrounding area of our hotel and we appreciate you bringing this to our attention. We are happy that you enjoyed your stay despite the concern and we are looking forward to having you stay with us again soon!
Hello John, the hotel's staff and management are thrilled that you had such a great and meaningful experience with us! We all take great pride in our work, thank you for your kind words about our staff, We hope to see you again soon!
Hello Carlene, Thank you very much for your review and feedback. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We look forward to welcoming you back to our hotel in the future.
Hello Anita, the hotel's staff and management are thrilled that you had such a great and meaningful experience with us! We all take great pride in our work, We hope to see you again soon! Best of luck to you and your family! Take care!
8/10 Good
Abraham
Feb 26, 2024
Liked: Cleanliness
Abraham
Stayed 2 nights in Feb 2024
Response from William H on Mar 3, 2024
Hello Abraham, Thank you very much for such great review! We're glad to see that you enjoyed your stay. Looking forward to seeing you again soon!
Hello Shannon, Thank you very much for your review and feedback. We're thrilled to hear that our hotel was nice and quiet for you. We hope to see you again soon.
6/10 Okay
CANDACE
Feb 24, 2024
CANDACE
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 21, 2024
Thank you for taking time sharing your review with us, Candace. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
6/10 Okay
Christina, Baker Lake
Feb 24, 2024
Disliked: Staff & service
Christina
Stayed 2 nights in Feb 2024
Response from William H on Feb 26, 2024
Hello Christina, Thank you for taking time sharing your review with us. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
6/10 Okay
Jordon
Feb 23, 2024
Jordon
Stayed 1 night in Feb 2024
Response from William H on Feb 25, 2024
Hello Jordan, Thank you for taking time sharing your review with us. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
10/10 Excellent
Nathan
Travelled with family, Travelled with family and small children
Suite was nice. They had a complimentary baby bed which was nice.
Nathan
Stayed 2 nights in Feb 2024
Response from William H on Feb 25, 2024
Hello Nathan, Thank you very much for your five out of five review! We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.
The Sandman Inn is only a 4 min drive from the Winnipeg International Airport which makes it a perfect stay before flying out. We also love the Chop restaurant attached to this hotel.
Would stay here again for sure
Daphne
Stayed 1 night in Jan 2024
Response from William H on Feb 19, 2024
Hello Daphne, Thank you very much for your review and feedback. Our goal is always to exceed your expectations! We are happy to hear that our location near the airport is convenient for you guys. We are glad you enjoyed one of our on-site restaurants. If there's anything we can help you with during your next visit, please don't hesitate to let us know. We look forward to welcoming you back to our hotel in the future.
Hello Nonny, Thank you for taking time sharing your review with us. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon
6/10 Okay
Rosalie
Feb 17, 2024
Rosalie
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 21, 2024
Thank you for taking time sharing your review with us, Rosalie. If there’s anything we can help you with on your next visit, please don’t hesitate to let us know. We hope to see you again soon!
Hello Ronald, Thank you very much for your review and feedback. We're thrilled to hear that our location is so convenient for you. We hope to see you again soon.